We have stayed in this hotel a few times now - the first time was amazing the second disappointing with a rear low floor room overlooking road works… This time the magic was back lovely room 5th floor forward facing with a bit of a view of the lake. The breakfast French style cafe was good reminded me of Paris I should have got an expresso to complete the memory. 1789 restaurant was excellent all the staff were friendly it was a very nice short break. The only down side for me is car parking being difficult to park for free or expensive to park at hotel.

Rose and her team were exceptionally welcoming and accomodating! The hotel itself is amazing but the team of professionals that work there made it that much better! The hotel itself is right in the heart of the city and close to all the main attractions.

Sofitel Queenstown is a great Hotel with friendly and helpful staff. The hotel is well situated in the center of town close to restaurants and facilities. The hotel is right across the road from the bus terminal to Coronet Peak and the Remarkables offering flexible times for heading up the mountain.

The hotel was set in a great location in central Queenstown with no noise. The service was great, breakfast yummy. The rooms were spacious, lovely and clean with all requirements taken care of.... overall a relaxing mini break.

Everything about our stay here was perfection from start to finish. The staff were welcoming, friendly and professional. Thet went out of their way to be helpful. Our room was beautifully appointed with many extra touches and all meals were delicious! Will definitely stay here again.

Great hotel in the heart of Queenstown. The room was spacious and the best were comfortable. The freshly cooked breakfast to order was a delight. The team at Sofitel Queenstown has to be commended for the great service and they go out of length to accommodate your request and ensure that you are satisfied. I highly recommend this hotel.

We’re regular visitors to the Sofitel, Queenstown and we always enjoy returning to this great hotel. The hotel has a great location right in the middle of beautiful Queenstown, staff are all incredibly friendly and professional, we always get a great room and the food is excellent!

We stayed at the Sofitel in Queenstown recently and, as always, it was great. The staff are always friendly and helpful. The room is larger than most hotels, making it very comfortable. Highly recommended!

beautiful hotel to stay, close to the lake, restaurants shops and cafes. Room was very comfortable great to have a door outside to a cute balcony. Bathroom with its heated floor and spa bath was very welcome

location excellent. Staff excellent, friendly and accommodating. Room great, larger than the average hotel room with lovely bathroom and separate shower, that is the shower wasn't over the bath. Would certainly book here again. We had breakfast whilst here and it was certainly worthwhile.

Staff make or break a hotel. In this case it is the former. A great hospitality team from breakfast to bar. Special thanks to club lounge guys very friendly. Good to see Daniel again :). Keep up the good work. Currently staying at Sofitel Auckland They could learn a thing or to with a trip to Queenstown. Look forward to our next trip,

Right in the heart of Queenstown. Super convenient to walk around, shopping, dining and relaxing. Services and very friendly staff members here. Definitely will be back more. Also, hopefully the border will open soon and bring tourists to boost up Queenstown tourism industry.

We had a couple of nights in Queenstown and were very appreciative of how superb the service was from everyone we came across despite the massive drop (up to 95% for some) in business. The staff who obviously have dual or extended roles now worked with style and panache and you never felt like they were struggling. Thank you for treating us like royalty and ensuring your challenges behind the scenes did not impact our stay in any way.

The location was excellent and very close to shops and restaurants. It is also a short walk to Skyline Gondola. The staff are very accommodating and friendly. We will definitely come back and stay in this hotel again. Thank you

I couldn't be more happier with my stay at Sofitel, Lisa the Irish girl on reception provided excellent customer service and made my stay a pleasurable one. Also, I found the club lounge to be excellent and a very worthwhile experience.