Hotel Sofitel Queenstown - Hotel & Spa bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 4.717 ulasan

Hotel yang disetujui ALLSAFE

Pesan informasi

+ 22 Layanan

Keistimewaan hotel

  • ALLSAFE, Bureau Veritas certification

  • Central location in town

  • Award-winning day Spa

  • 3 stylish meeting spaces

  • Luxury done the French Way

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Lokasi hotel

Sofitel Queenstown - Hotel & Spa

8 Duke Street
PO Box 1797
9300 queenstown
new zealand

Faks: (+64)3/4500046

Check-in dari 14h00

Check out sampai 11h00

  • Intercity Coachlines:  ZQN Terminal

  • State Highway 6: 

  • Dengan pesawat

    QUEENSTOWN AIRPORT Pada 7km / 4,35 mil - Antar Jemput bayar

  • Dengan pesawat

    Queenstouw Int. and Dom. Airport Pada 7km / 4,35 mil - Antar Jemput bayar

GPS:-45.031318, 168.658901

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Wi-Fi
  • Sarapan
  • Ruang rapat

Akomodasi kami

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa bath, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French bathroom amenities.

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 3

  • Ukuran maksimal: 95

  • Kapasitas maksimal: 90 orang

  • Kapasitas perjamuan maksimal: 70 orang

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Sofitel Queenstown - Hotel & Spa

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Peringkat ALL 4.7/5

4.717 ulasan

Peringkat TripAdvisor 4.5/5

1.883 ulasan

2021 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2021

Perfect

Catatan Tripadvisor 5.0/5

Climber534176 05/01/2022 Ulasan TripAdvisor tersertifikasi

Great Hotel to stay as I have stayed in Hotels around the world this Sofitel is up with the very best , the staff are excellent nothing is a problem to any of them location is excellent as in the heart of Queenstown food is excellent beds excellent, I would fully recommend this Hotel to anyone.

Very enjoyable stay

Catatan Tripadvisor 5.0/5

Ziggy229 29/11/2021 Ulasan TripAdvisor tersertifikasi

We enjoyed an excellent free upgrade to a suite with great views of the Remarkables, lake and town from our luxurious room. Ralph and his friendly team made sure we were well looked after in the restaurant and lounge. The chateaubriand is a must for everyone’s bucket list!

Bonjour / Tena Koe Ziggy229, Sincerest thanks for your kind feedback and delighted that the team took great care of you! Will also pass your feedback onto Ralph! We look forward to having you back with us again to try the Chateaubriand! Cordialement / Naku noe, na Jeremy Samuels - General Manager Sofitel Queenstown Hotel & Spa

Relaxing break

Catatan Tripadvisor 5.0/5

GeoffT593 09/11/2021 Ulasan TripAdvisor tersertifikasi

It was a wonderful break away, thoroughly relaxing and enjoyable. The team made the difference - nothing was a problem! Ralph was pleased to see us again and was very good at taking care of us. The breakfast team was awesome, attentive, helpful and cheerful! Reception was a dream, taking care of all our needs - even arranging for us to have a continental breakfast box when we left super early on a trip. The thoughtful touches were appreciated, like our case being taken to our room a lovely welcome snack and drink! Everyone was very pleasant and made us feel very special. My wife enjoyed the Spa visit and our room was also amazing! It was my wife's birthday and she can't stop raving about how good the trip was - we can't wait to be back! Thank you all! Geoff & Ariana

Bonjour / Tena Korua Geoff and Ariana, Many thanks for taking the time to share your feedback with us. I was delighted to read that the team took such great care of you and pleased to see Ralph recognised. Wonderful to hear Ariana enjoyed her birthday celebrations - we look forward to having you both back with us again soon! Cordialement / Naku noe, na Jeremy Samuels - General Manager Sofitel Queenstown Hotel & Spa

Sofitel Gem in the CBD

Catatan Tripadvisor 5.0/5

RobLex 02/11/2021 Ulasan TripAdvisor tersertifikasi

We had another amazing stay at the Beautiful Sofitel Queenstown, were staying for 8 nights but a glitch with Air travel gave us another night , yay.The best thing about the Sofitel is the staff,Harriet who i did not meet was excellent with needing to change our dates on our original booking. At reception there was Rose and Joseph (also last year) Pradnya and many others who helped made us very welcome. The restaurant 1789 Lounge was running on a limited menu (Covid) but it was excellent beautifully cooked ,presented and delicious.We had Ralph also from last year , a top guy there was not anything that he couldn’t do to keep us well looked after , also Kristine who the the awesome Cocktail, ‘Paris with Love ‘ other restaurant staff whose names are leaving me at the moment were all great. These friendly people also looked after the Club Lounge which was excellent.The Chefs also need a pat on the back as they had to deal with unknown numbers and still kept doing excellent dishes. Breakfast at the Left Bank Bistro is always great and also do great coffee , again all the staff were excellent and certainly Cameron made us feel at home and remembered each day what we were going to order. My wife Alexis and myself visited the Spa and were treated like we were royals , makes you feel good when you leave. We had a beautiful Prestige Suite which was awesome, great Sofitel my bed ,beautiful bathroom and great lounge area, apparently it was my job each morning to set the lovely swag drapes. Anyway our time was all over to quick and had to leave so a big Thank You to all at the Sofitel Queenstown and Spa employees Cheers Rob Drake

Bonjour / Tena Koe Rob, Please allow me to take this opportunity to thank you for your kind feedback. Delighted to read so many of our team members recognised here - this truly makes my day - will ensure this is shared with them. I also want to say thank you for your understanding regarding the reduced menu, we look forward to a time when we are able to bring back our Food & Beverage experience in its full glory! Rob - thank you again for your feedback. I look forward to welcoming you back to Sofitel Queenstown again in the near future. Cordialement / Naku noe, na Jeremy Samuels - General Manager Sofitel Queenstown Hotel & Spa

Amazing Staff, beautiful property and great service

Catatan Tripadvisor 5.0/5

Pathfinder601930 02/11/2021 Ulasan TripAdvisor tersertifikasi

We stayed in one of Superior rooms. Staff was great at reception. I must thank to DM on duty and reception staff(sorry i dont remember the names) for arranging a microwave for us. My daughter ended having a nice hot food which is always a delight for a parent. My wife enjoyed the spa and we have lovely breakfast. An amazing stay for us

Bonjour / Tena Koe Pathfinder601930, Many thanks for taking the time to share your experience with us! I am so pleased the three of you enjoyed your time with us - and we look forward to having you back with us again soon! Cordialement / Naku noe, na Jeremy Samuels - General Manager Sofitel Queenstown Hotel & Spa

A joy again

Catatan Tripadvisor 5.0/5

TonyC5890 25/10/2021 Ulasan TripAdvisor tersertifikasi

We have stayed in this hotel a few times now - the first time was amazing the second disappointing with a rear low floor room overlooking road works… This time the magic was back lovely room 5th floor forward facing with a bit of a view of the lake. The breakfast French style cafe was good reminded me of Paris I should have got an expresso to complete the memory. 1789 restaurant was excellent all the staff were friendly it was a very nice short break. The only down side for me is car parking being difficult to park for free or expensive to park at hotel.

Bonjour / Tena Koe Tony, Delighted we were able to turn your experience around from your previous stay. On that topic, I am pleased to advise that the roadworks on Man Street are nearing completion and we are looking forward to a return to normality in the coming weeks. I can certainly appreciate the frustration regarding parking - there will be a small increase in the availability of street parking as the Town Centre Upgrade and Waste Water projects stop work for the Christmas holidays. There will also soon be a new council carpark opening behind the hotel as park of the Lake View development which will also enhance parking options surrounding the hotel. Tony, thank you again for your feedback - we look forward to having you back with us again soon! Cordialement / Naku noa, na Jeremy Samuels - General Manager

6 Star Service!

Catatan Tripadvisor 5.0/5

lindaaireland 08/08/2021 Ulasan TripAdvisor tersertifikasi

Rose and her team were exceptionally welcoming and accomodating! The hotel itself is amazing but the team of professionals that work there made it that much better! The hotel itself is right in the heart of the city and close to all the main attractions.

Bonjour LindaIreland, Thank you so much for your Fantastique review! I am so pleased that you had such a great experience with us, and I want to thank you for mentioning our staff; and especially Rose - she will be very grateful! I am glad that you were able to make the most of our location, we are certainly very lucky! We look forward to welcoming you back to Sofitel Queenstown Hotel & Spa in the near future. Kind regards, Samuel Allum Guest Relations Executive

NZ Snow trip

Catatan Tripadvisor 5.0/5

barryjmason 07/08/2021 Ulasan TripAdvisor tersertifikasi

Sofitel Queenstown is a great Hotel with friendly and helpful staff. The hotel is well situated in the center of town close to restaurants and facilities. The hotel is right across the road from the bus terminal to Coronet Peak and the Remarkables offering flexible times for heading up the mountain.

Bonjour Mr. BarryJMason, Thank you so much for your kind words! I am so pleased to hear that you've had such a wonderful experience with us. We are very proud of our location and are very lucky to be so conveniently situated. I am glad you made the most of it & I hope that you enjoyed your time up the slopes! Looking forward to welcoming you back to Sofitel Queenstown Hotel and Spa in the near future. Kind regards, Samuel Allum Guest Relations Executive

Beautiful hotel in central Queenstown

Catatan Tripadvisor 5.0/5

bridgetchugg 11/04/2021 Ulasan TripAdvisor tersertifikasi

The hotel was set in a great location in central Queenstown with no noise. The service was great, breakfast yummy. The rooms were spacious, lovely and clean with all requirements taken care of.... overall a relaxing mini break.

Bonjour bridgetchugg. We truly appreciate your kind and wonderful review regarding your recent mini break. I can see from your feedback that you enjoyed everything from the service from our friendly ambassadors, to the delicious breakfast and of course your beautifully appointed guest room. We look forward to welcoming you back to Sofitel in the very near future and thank you for your feedback once again. Kind Regards, Lisa Cole Guest Relations Executive

Perfect place to stay

Catatan Tripadvisor 5.0/5

HollieP155 10/04/2021 Ulasan TripAdvisor tersertifikasi

Everything about our stay here was perfection from start to finish. The staff were welcoming, friendly and professional. Thet went out of their way to be helpful. Our room was beautifully appointed with many extra touches and all meals were delicious! Will definitely stay here again.

Bonjour HollieP155, Thank you so much for your wonderful Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from your feedback that you had a truly wonderful stay, from our friendly ambassadors, beautifully appointed guest room and of course delicious foods, I can see you had a memorable time. Thank you once again and we look forward to welcoming you back to Sofitel Queenstown in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

Great Hotel in good location

Catatan Tripadvisor 5.0/5

sravi2021 30/03/2021 Ulasan TripAdvisor tersertifikasi

Great hotel in the heart of Queenstown. The room was spacious and the best were comfortable. The freshly cooked breakfast to order was a delight. The team at Sofitel Queenstown has to be commended for the great service and they go out of length to accommodate your request and ensure that you are satisfied. I highly recommend this hotel.

Bonjour sravi2021, Thank you so much for your recent Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I am truly delighted to read such a wonderful review like yours. I can see from your comments that you enjoyed your beautifully appointed guest room, the delicious breakfast and the great service from our team. Thank you once again for your feedback and it will be my pleasure to share your comments with the entire team. We look forward to welcoming you back to Sofitel upon your next Queenstown adventure. Kind Regards, Lisa Cole Guest Relations Executive

Great to be back at Sofitel Queenstown

Catatan Tripadvisor 5.0/5

hollyhocks2017 17/03/2021 Ulasan TripAdvisor tersertifikasi

We’re regular visitors to the Sofitel, Queenstown and we always enjoy returning to this great hotel. The hotel has a great location right in the middle of beautiful Queenstown, staff are all incredibly friendly and professional, we always get a great room and the food is excellent!

Bonjour hollyhocks2017, Thank you for your recent Trip Advisor Review. I am truly delighted to read that once again you had another very enjoyable stay here at Sofitel Queenstown Hotel & Spa. From our central location to our wonderful ambassadors and not to forget the delicious food provided, I can see you had a great time. From myself and all of the team, thank you for your kind comments and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Always top notch

Catatan Tripadvisor 5.0/5

marysuecritchlow 04/03/2021 Ulasan TripAdvisor tersertifikasi

We stayed at the Sofitel in Queenstown recently and, as always, it was great. The staff are always friendly and helpful. The room is larger than most hotels, making it very comfortable. Highly recommended!

Bonjour marysuecritchlow, Thank you for taking the time to review your recent Sofitel Queenstown stay. I am truly delighted to read your wonderful review and I can see from your feedback that you had a great stay. From our friendly helpful ambassadors to your beautifully appointed guest room it is so nice to read your very kind words. I do hope that we will have the opportunity to welcome you back once again in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

great ambience

Catatan Tripadvisor 4.0/5

Vickey M 21/02/2021 Ulasan TripAdvisor tersertifikasi

beautiful hotel to stay, close to the lake, restaurants shops and cafes. Room was very comfortable great to have a door outside to a cute balcony. Bathroom with its heated floor and spa bath was very welcome

Bonjour & Kia Ora Vickey M, Thank you for reviewing your stay at Sofitel Queenstown Hotel & Spa. It is a pleasure to read that you had a lovely time during your stay with us and how our central location helped you explore what our beautiful Queenstown has to offer. I am also glad to read that our room amenities are one of your likings and you could take advantage to enjoy during the stay. I am proud to share your lovely review to the rest of the team. We look forward to welcome you again in the coming future. Warm regards, Annabelle Hung Front Office Manager

Loved our stay

Catatan Tripadvisor 5.0/5

murrbren 20/02/2021 Ulasan TripAdvisor tersertifikasi

location excellent. Staff excellent, friendly and accommodating. Room great, larger than the average hotel room with lovely bathroom and separate shower, that is the shower wasn't over the bath. Would certainly book here again. We had breakfast whilst here and it was certainly worthwhile.

Bonjour & Kia Ora murrbren, Thank you for taking time to review your stay at Sofitel Queenstown Hotel & Spa. I am delighted to read that you enjoyed your time in Queenstown. Our lovely double spa baths are one often highlighted by our guests as one of their favourite amenities! It is a pleasure to read that this was one of the things that stood out to you as well as our well situated location. Recognition is very important to us and we are thrilled to read that our Ambassadors met your expectations providing the genuine and friendly service that we pride ourselves on. We hope to have the privilege to welcome you back on your next visit to Queenstown. Warm regards, Annabelle Hung Front Office Manager

Good Staff

Catatan Tripadvisor 5.0/5

Southerncut 13/02/2021 Ulasan TripAdvisor tersertifikasi

Staff make or break a hotel. In this case it is the former. A great hospitality team from breakfast to bar. Special thanks to club lounge guys very friendly. Good to see Daniel again :). Keep up the good work. Currently staying at Sofitel Auckland They could learn a thing or to with a trip to Queenstown. Look forward to our next trip,

Bonjour & Kia Ora Southerncut, Thank you for taking time to review your visit at Sofitel Queenstown Hotel & Spa. It is a pleasure to read how much you enjoyed your time with us. Your words truly are an encouragement for us to keep striving to make every stay memorable for our guests. I am proud to share your feedback to the F&B team, and it is for sure encourage ourselves to continue the best service. We look forward to welcome you back again sooner than we know. Warm regards, Annabelle Hung Front Office Manager

Always Sofitel!

Catatan Tripadvisor 3.0/5

Pappus69 08/02/2021 Ulasan TripAdvisor tersertifikasi

Right in the heart of Queenstown. Super convenient to walk around, shopping, dining and relaxing. Services and very friendly staff members here. Definitely will be back more. Also, hopefully the border will open soon and bring tourists to boost up Queenstown tourism industry.

Bonsoir Pappus69, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. We truly appreciate your feedback and can see from your comments that you love the central location that we have and the friendly service from our wonderful ambassadors. I will be sure to share your feedback with the entire team. If you do wish to share any further feedback regarding your recent stay please feel free to contact myself directly guestrelations@sofitelqueenstown.com. We look forward to welcoming you back to Sofitel again in the very near future, thank you once again. Kind Regards, Lisa Cole Guest Relations Executive

Courage under fire

Catatan Tripadvisor 5.0/5

Hebron112 05/02/2021 Ulasan TripAdvisor tersertifikasi

We had a couple of nights in Queenstown and were very appreciative of how superb the service was from everyone we came across despite the massive drop (up to 95% for some) in business. The staff who obviously have dual or extended roles now worked with style and panache and you never felt like they were struggling. Thank you for treating us like royalty and ensuring your challenges behind the scenes did not impact our stay in any way.

Bonjour Hebron112, Thank you for taking the time to review your recent stay here at Sofitel Queenstown Hotel & Spa. We truly appreciate your very kind comments regarding your stay and our wonderful ambassadors. They are a true asset to the hotel and make us the Sofitel that we are today. It will be my pleasure to share your feedback with the entire team as everyone is working extremely hard given the current cirumstances. Thank you once again and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Great location and very friendly staff

Catatan Tripadvisor 5.0/5

Carmi_Sophia 13/01/2021 Ulasan TripAdvisor tersertifikasi

The location was excellent and very close to shops and restaurants. It is also a short walk to Skyline Gondola. The staff are very accommodating and friendly. We will definitely come back and stay in this hotel again. Thank you

Bonjour and Kia Ora Carmi_Sophia, Thank you for your time in reviewing your recent stay here at Sofitel Queenstown Hotel & Spa. It is truly wonderful to read how much you enjoyed our central location which is close to everything, you have all of the shops and activities literally on your doorstep. You had also mentioned our friendly and accommodating ambassadors, they are a true credit to us here at Sofitel Queenstown and make us the hotel that we are today. I will be sure to share your kind comments with them. Thank you once again and we look forward to welcoming you back to Sofitel upon your next venture to Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Great service and a great stay

Catatan Tripadvisor 5.0/5

brendanc0dy 28/12/2020 Ulasan TripAdvisor tersertifikasi

I couldn't be more happier with my stay at Sofitel, Lisa the Irish girl on reception provided excellent customer service and made my stay a pleasurable one. Also, I found the club lounge to be excellent and a very worthwhile experience.

Bonjour brendanc0dy, Thank you for your feedback regarding your recent stay here at Sofitel Queenstown Hotel & Spa. It is truly wonderful to read how much of a great stay you had with us, the service from our ambassadors with a special mention to Lisa and our beautiful Club Lounge I can see you had a wonderful time with us. I will be sure to share your comments with Lisa and the team, she will be delighted. Thank you once again and we look forward to welcoming you back to Sofitel in the New Year! From myself and all of the team we wish you happy and healthy 2021!! Kind Regards, Annabelle Hung Front Office Manager

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