Peppers Beacon Queenstown 4.5 stars

Name: Peppers Beacon Queenstown
Address: QUEENSTOWN, 9300, NEW ZEALAND
Telephone: (+64)3/4410890
Rating: 4.2

Customer review rating 4.2/5 1,411 reviews

ALLSAFE approved hotel

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+ 11 Services

Peppers Beacon Queenstown

We look forward to welcoming you to Peppers Beacon! Quenton Donald, Hotel Manager; beacon.gm@peppers.co.nz or +64 3 441 0890

Quenton Donald, Hotel Manager

Overlooking Lake Wakatipu, just a stroll from the heart of town, Peppers Beacon is ideal for couples or families in New Zealand's adventure capital. Admire the views of the Remarkables from your Queenstown accommodation and surround yourself in the stylish comforts of a lakeside room, suite or deluxe penthouse apartment. Take a short stroll into town, with shops, cafes and restaurants. You'll be surrounded by a plethora of experiences, from skiing to scenic tours, bungy jumping and jet boat rides.

Hotel extras

Picturesque and tranquil surrounded by The Remarkables
Near to attractions such as TSS Earnslaw, Skyline Gondola
Driving distance to many world class vineyards
Walking distance to shops, restaurants and bars
Queenstown is the adventure capital of the world

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking Paying
- Private indoor parking (Paying)
- Public indoor parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Babysitting on request Paying
100% non-smoking hotel
QUEENSTOWN INTERNATIONAL AIRPORT Paying
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing (Paying)
- Laundromat

Breakfast Paying
1 Restaurant(s)

Fitness centre
Well-being
- Massage (Paying)
- Sauna
Babysitting on request Paying

1 Meeting room(s)
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available Paying

Hotel location

Peppers Beacon Queenstown

34 Lake Esplanade
9300 queenstown
new zealand

Tel: +6434410890

Fax: (+64)3/4090899

Check-in from 14h00

Check out up to 10h00

By plane
QUEENSTOWN INTERNATIONAL AIRPORT At 9km / 5.59 miles - Shuttle paying

GPS :-45.0349, 168.6531

Our accommodation(s)

Peppers Beacon is not only in the most enviable location being on the shores of Lake Wakatipu but we are also privileged to have the most extensive collection of accommodation options in Queenstown. Whether it is a business trip, social gathering with family and friends or a special occasion, whatever the requirement from a hotel style room to a 5 bedroom fully self contained luxury apartment, we have the perfect setting to provide you with the luxury, space and comfort you desire.

Hotel Room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft

High speed internet
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Our restaurants and bars

THE GALLEY BREAKFAST ROOM

Type of cuisine: Regional

Breakfast is served daily in the Galley Breakfast Room located on level 7, consists of a delicious continental offering or hot buffet where specific items can be made to order, such as eggs and omelettes, plus teas and self serve espresso machine awaits.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 60 m²
Maximum capacity: 25 people
Maximum banquet capacity: 25 people

Find out more

Good location

Glen Families - 16/09/2021 Confirmed reviews ALL

Very well situated to town, rooms nice and spacious, great to have an ensuite off each room.

Dear Glen F., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. However, we're happy you enjoyed the location as much as we do. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Beacon Team

we wanted 2 bedrooms,a kitchen +reasonably sized lounge with great views of lake Whakatipu and it didnt disappoint

Lynn Families - 16/09/2021 Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beacon Peppers Team

Good location, poor premises

Matt Couples - 25/08/2021 Confirmed reviews ALL

Very polite and helpful staff, and great location. However property was very lacklustre for the luxury accomodation it is advertised. Also having to pay for parking was a nuisance.

Dear Matt B., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Beacon Team

Well located

Anonymous Families - 23/08/2021 Confirmed reviews ALL

Well located with beautiful views and lovely sizeable rooms and balconies. However, bathrooms need a bit of maintenance and there was a very unpleasant smell in the lifts over the 3 days we stayed.

Dear Candice, Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. We are glad that you loved our location and the view from your room, however, we are very sorry you had a bad experience with your bathroom and smell in the lifts. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Beacon Team

Location, nice room

Jo S. Couples - 21/08/2021 Confirmed reviews ALL

Overall satisfied but a shame when we turned the bed down there were stains on the sheets. I did take a pic but cant attach here.

Dear Joanne, Thank you for taking the time to leave a review on your experience. I am happy to hear you enjoyed the location of our hotel and your room. Please accept my sincere apologies for the stain you found on your bed sheets. I would like to assure you that all linen provided to arrival rooms are fresh and delivered to us from a local company. Occasionally we do receive items that have marks or are stained after being cleaned, that are promptly returned to the company. I have spoken to the relevant departments about your complaint and it has been a good reminder that we need to be checking all linen. Again, I am very sorry this stain was missed. Thank you again for sharing your experience, we hope to welcome you back to Peppers Beacon in the future. Sincerely, The Guest Relations Team

Awesome Stay well located

Tracy Couples - 21/08/2021 Confirmed reviews ALL

Awesome stay team! ….Birthday muffin balloons was great surprise!

Dear Tracy B., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased to hear you enjoyed your birthday muffin and we hope you had an excellent birthday here at Peppers! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guests Relations Team.

Great position

Pamela M. Families - 19/08/2021 Confirmed reviews ALL

Even though we didn't have a Lake View unit we could see the mountains. Comfortable unit for 4 adults (Couple and 2 grown up young people. Carpet could probably do with a clean or replacing. Lovely quality linens, great shower! Great to have a pod coffee machine.

Dear PAMELA M., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken onboard your comments to help prevent any future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back and better serve you in the near future. Sincerely, The Guest Relations Team

Excellent location

Tania Families - 18/08/2021 Confirmed reviews ALL

We had a fantastic stay, such a spacious comfortable room. The panoramic windows made the stay feel really special

Dear Tania M., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations team

Great central location

A.n. O. Families - 18/08/2021 Confirmed reviews ALL

Family meet up. One night stay only.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peppers Beacon Team

lovely spacious and warm appartment

Fiona D. Friends - 18/08/2021 Confirmed reviews ALL

Peppers is well located, clean and spacious and warm with friendly staff and great amenities.

Dear Fiona D., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peppers Beacon Team

Well appointed room & good size

Anonymous Families - 17/08/2021 Confirmed reviews ALL

We recently stayed in a two bedroom apartment, the room was a good size, clean, and well appointed. However, we were very disappointed with the view - having booked a Lakeview room and seeing the pictures online we had expected an uninterrupted view of the lake and surrounding mountains but found this a misleading - unfortunately we were in the back building so had the front building obstructing the view. I think the pictures need to be updated to reflect the reality.

Dear Kate M., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Beacon Team

Location & View

Anonymous Friends - 16/08/2021 Confirmed reviews ALL

Enjoyable as always

Dear Barry T., Thank you for taking the time to share your feedback. We're sorry to read you had to clean the knives before using them. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you back to our hotel very soon! Sincerely, Pepper Beacon Team

Great spot

,mike Families - 16/08/2021 Confirmed reviews ALL

Friendly,quiet

Kia Ora! Thank you for choosing to stay with us here at Peppers Beacon in Queenstown and for leaving a review from your stay! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we will get the chance to welcome you back again sometime soon! Sincerely, The Guest Relations Team

Caring and helpful staff

Ross F. Families - 15/08/2021 Confirmed reviews ALL

Our stay was meant to be fun but our granddaughter became ill, which forced the parents to cut short their stay. Before they could organise new travel plans the staff came to our aid. They supported us no matter the hour, no matter our request. This support allowed us to care for our sick granddaughter without having to worry about cleaning up. I can't thank the staff involved enough for their help. Also they organised a refund for our daughter and son in law. Again a kindness that helped ease the disappointment of cutting short their holiday. And also how they looked after us (grandparents) when our children had left. Amazing service from amazing people.

Dear Ross , We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I hope your sweet granddaughter is better now and we will definitely see her again with all of you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peppers Beacon Team

Location was great and very comfortable

Morella R. Families - 15/08/2021 Confirmed reviews ALL

Disappointed we were not informed before hand about no restaurant operating or a lounge area. We would still have stayed but even explaining at checkout and how to get to closest Accor hotel would have been helpful

Dear MORELLA R., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. We are glad you loved the beautiful location and found it comfortable however, I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry that you weren't informed about the closure of our breakfast room, I have passed this on for follow up. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future! Sincerely, The Guest Relations Team

Our most recent 20 reviews