Peppers Beacon Queenstown

I would like to give the hotel a better rating however I cannot. I stayed there 3 times in November during my recent south island excursion. The first time was OK. My room was small but located at the front of the building and I had glimpses of the lake. I was surprised to find out that you had to ask for your room to be serviced each day as it is not the normal procedure. When my wife joined me, I upgraded to a larger 1 x bedroom room on the 4th floor at the front of the building with a terrace. The views of the lake were excellent however the furniture and room needed a major upgrade as it was very old. The other major issue with the room 406 was that the shower was in the bath which was very tall and not suitable for older guests and we had to ring reception to change the tap setting from bath to shower. Even the receptionist did not know how to change the setting. We eventually worked it out some 15 minutes later. The third time, prior to departing NZ we returned and was given a different room on level 10. Again the room had great views of the lake however the furniture was very old and needed upgrading. Also we did not receive any toilet paper and had to ring reception 3 times to get some delivered. The breakfast was very good. There is no bar or night restaurant at the hotel, which is unusual for Peppers. I know the hotel is blaming staff shortages post COVID but other hotels are managing better. The hotel is in a good location with a 5 minute flat walk to the centre of Queenstown.

A lovely hotel with great views and walking distance to town. Very comfortable and well-appointed room.

We stayed at Peppers for the weekend of the Queenstown Marathon. It was a good location and a great place to recover.

I enjoyed the location a little away from the main town center to be quiet, but close enough to walk in for meals. The lakefront is a beautiful setting, and the rooms with that view are worth the price.

We felt very well looked after at Peppers and much valued as an Accor Plus member!. THe upgraded breakfast room provided a nice breakfast. The apartment was very spacious and had great amenities. Thank you Peppers.