Peppers Beach Club & Spa Palm Cove 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 1.604 görüş

Peppers Beach Club & Spa Palm Cove - Image 1
Peppers Beach Club & Spa Palm Cove - Image 2
Peppers Beach Club & Spa Palm Cove - Image 3
Peppers Beach Club & Spa Palm Cove - Image 4

Açıklama

Otel ekstraları

  • Overlooking a stunning palm-fringed beach and only 20 minutes from Cairns Airport

  • Offering range of accommodation with your choice of ocean, lagoon, or tropical garden views

  • Treat yourself to being pampered at our onsite day spa, conveniently located within the resort

  • Swim up to the pool bar for a snack or cocktail, or dine on variety at La Mesa Restaurant

  • Keep fit in our onsite gym or have a swing on our tennis courts before cooling off in the pool

Konaklama olanaklarımız

Otelin konumu

Peppers Beach Club & Spa Palm Cove

123 Williams Esplanade
4879 PALM COVE
Australia

GPS:-16.743341, 145.670696

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları

La Mesa

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.2/5  1.604 görüş

TripAdvisor Derecesi  4.0/5  3.622 görüş

Awesome location and sandy beach pool

Tripadvisor puanı 4.0/5

Chelsea D TripAdvisor onaylı yorum

Best highlight of the hotel was the pool area, only negative issue was the aged ordinary spa pool, good variety at the breakfast and staff was very helpful. The building was slightly aged and the stairwell was dirty and needed a few coats of paints.. Gardens were very impressive

Dear chelseadD9061KG, Thank you for taking the time to provide me with your feedback. It is a pleasure to read that you enjoyed the service provided by our team, buffet breakfast and the lagoon pool. We do have common area painting on our action list to improve overall aesthetics. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

Serenity, peaceful relaxing just what we needed! Amazing staff, exceptional hospitality we will be back again

Tripadvisor puanı 5.0/5

Kim V Couples - TripAdvisor onaylı yorum

We came to Peppers Beach Club Resort for relaxation. Our apartment is located at the serenity pool this has been the best holiday to recharge. The staff have gone out of their way to make our holiday Amazing. Nothing is too much they all have a smile and we really can’t thank them enough!

Dear Kim V, Thank you for taking the time to provide me with your feedback. It is pleasure to read you enjoyed your overall stay with us, especially our service, rooms and location. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

Peppers resorts canceled our booking to make more money!

Tripadvisor puanı 1.0/5

Compass59136721909 Aileler - TripAdvisor onaylı yorum

Just like Qantas, Accor Peppers Palm Cove abruptly cancelled our booking to sell our booking at a higher price, then contacted us to see if we wanted a much lesser room at double the price! We are now only weeks away from fully paid for travel with no Accommodation. We thought we were helping NQ after the floods to holiday there, but it looks like Peppers is helping themselves to easy and dishonest money!

Dear Compass59136721909, Thank you for taking the time to provide me with your feedback. I am sorry that your travel plans were changed by your external booking party who you booked with. Your booking was not made with Peppers. I encourage you to reach out to who you booked with for a resolution. Best regards, Harry Ha Operations Manager

Good stay

Tripadvisor puanı 4.0/5

ambermevans10 TripAdvisor onaylı yorum

The front desk staff were the best! Very kindly left sparkling wine in our room to celebrate a 30th aswell. The 3 pools were all great- best to go in the mornings before it gets busy. The rooms stayed cool in the heat! Bit disappointed in the view from our “ocean view room” as not what was advertised- although as it literally faced the ocean I did not make a complaint.

Dear ambermevans10, Thank you for taking the time to provide me with your feedback. It is a pleasure to read that you enjoyed your overall experience with us. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Operations Manager

Underwhelming

Tripadvisor puanı 2.0/5

Breanna and Dan... D TripAdvisor onaylı yorum

The facilities themselves are great! However the rooms were underwhelming for a 5 star hotel. We had to ask reception 3 times to send up some bath robes. On our first night of stay, there was heavy rain and there was a leak in to our room. The solution was at 9:10 to move us from the penthouse spa in to the room below. The room below had a smaller older TV, the fan was making a weird noise when turned on. The next day I spoke with the manager who exclaimed that peppers pride themselves on customer satisfaction. The next 4 hours we spend going back and forth over multiple phone calls where the buffet breakfast was offered as compensation. We had breakfast plans and then a 10% refund for that day was offered, equating to $37. Very underwhelming and disappointing. We cam to the conclusion of removing our bar tab of $74 which meant was around a 20% deduction for a singular stay. This was not a fair compensation and we will be writing a Google and Facebook review and recommending that people do not stay here.

Dear breannaanddanield, Thank you for taking the time to provide me with your feedback - it is valued and appreciated. I am sincerely sorry we did not meet your expectations on this recent stay. The team and I do value your patronage and we hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Operations Manager

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