Mantra Terrace 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 083

Mantra Terrace - Image 1
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Описание

Особенности отеля

  • Поблизости находятся деловые, торговые и развлекательные центры

  • Современные номера

  • Ресторан и бар на территории отеля

  • В пешей доступности от магазинов и ресторанов

  • Рядом с районом Спринг Хилл и центром города

Наши номера

Расположение отеля

Mantra Terrace

52 Astor Terrace
4000 Брисбен
Австралия

GPS:-27.463372, 153.025882

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Домашние животные не допускаются
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

фитнес-центр

Недоговорная фотография

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 083

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 427

Сертификат качества 2024

one employee spoils the booking

Примечание: Tripadvisor 2.0/5

vjw2021 Реальные отзывы TripAdvisor

Third time I have stayed here this year. Despite this the young Asian man on reception on sat afternoon very abruptly demanded photo ID (never been asked before ) and a $50 deposit -when I asked why he just sneered and said " in case things go missing " ?! Rude. Also no water in any of the fountains at reception Sat night .Finally room was so small one side of the ( v small double ) bed was wedged against the window - the pillows are also soft as marshmallow - no support . Rest of the staff were friendly and professional to be fair but this guy has utterly put me off rebooking -trust me, nothing in that shoe box I would want to walk off with !

Hello, Thank you for choosing to stay at Mantra Terrace. We are sorry to hear about our team member's interaction has upset you. We will work on further training with entire Guest Services Team. kind regards,

Well located and great value for money

Примечание: Tripadvisor 5.0/5

Mary P Реальные отзывы TripAdvisor

Best place to stay. I highly recommend this place. Central to everything including central station. Have water dispenser, microwave at the ground floor. The staff are welcoming and provided very exceptional customer service. Easy access to the train station approx 5 mins walk

Hello, Thank you for choosing Mantra Terrace. Thank you for the positive review regarding team, services and room. We look forward to welcoming you back soon. Kind regards,

Great rooms!

Примечание: Tripadvisor 4.0/5

CamMOz Couples - Реальные отзывы TripAdvisor

Booked on Tripadvisor for the convenient location. We book a suite. It was fantastic value and comfortable. The reception is rather small, but very friendly. The room is spacious and the bathroom is fantastic. There are only a few suites so book these

Hello, Thank you for choosing Mantra Terrace. Thank you for the positive review regarding team, services and room. We look forward to welcoming you back soon. Kind regards,

Look for somewhere else to stay!

Примечание: Tripadvisor 1.0/5

Rae B Реальные отзывы TripAdvisor

Last minute booking due to unexpected and sudden change in accommodation plans. Have stayed In Mantra hotels before this, in various parts of the world, this was by far the worst experience ever! The room was small, musty smelling, and dirty! The carpet was stained, and covered in human hair. This was evident when a suitcase was opened on the floor, and as it was a soft side type, when lid was closed, it was covered in hair!! I doubt if that room had been vacuumed for quite some time. We asked for clean towels on day 4 and for room to be cleaned, ie rubbish bin emptied. We had to ask twice, before it happened, and all we got was the towels and a rubbish bag, shoved at us from the doorway! Reception staff were smiley and friendly but ineffective. Asked if they could give us info on an airport transfer. We were told, “no access to that, get the train, or a taxi!” The hotel is advertised as having a restaurant, also advertised on the in-house tv screen This is not the case at all. Shower has good water pressure. Hotel location was good. I would never recommend this place to anyone, and resent the money we payed to stay there.!

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra Terrace Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our Executive Housekeeper as it allows us to improve on the concerns you have raised, providing future guests with a high quality product Mantra is renowned for. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

A virtual home when travelling

Примечание: Tripadvisor 5.0/5

Ian C Реальные отзывы TripAdvisor

Mantra Terrace is my 'home away from home' when I am working in Brisbane. Friendly and professional, it is my virtual home when travelling. Check in is always a breeze and am greeted warmly. They know my coffee order ...so I must be a regular... 😆

Hi Ian, Thank you for regularly staying with Mantra Terrace. Thank you for the positive review regarding team, services and room. It's the best compliment we can get that we made you feel like home. We look forward to welcoming you back home again. Kind regards,

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 314 Отзывов 8.9/10 Расположение
  • 649 Отзывов 6.6/10 Номер
  • 541 Отзывов 8.7/10 Сервис
  • 10 Отзывов 5.3/10 Интернет
  • 346 Отзывов 4.5/10 Комфорт
  • 296 Отзывов 6.1/10 Чистота
  • 108 Отзывов 8.7/10 Атмосфера
  • 25 Отзывов 3.9/10 Завтрак

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