Sofitel Брисбен Центр 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 8 129

Гарантия
лучшей цены
Sofitel Брисбен Центр - Image 1
Sofitel Брисбен Центр - Image 2
Sofitel Брисбен Центр - Image 3
Sofitel Брисбен Центр - Image 4
249 Turbot Street, 4000 БРИСБЕН, Австралия

Описание

Особенности отеля

  • Отель расположен неподалеку от центрального вокзала, прямое сообщение с аэропортом Брисбена.

  • К вашим услугам три знаменитых ресторана и зона отдыха с кофе и коктейлями.

  • Крупнейший в Брисбене комплексный конференц-зал, вмещающий до 1100 человек.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

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Расположение отеля

Sofitel Брисбен Центр

249 Turbot Street
4000 БРИСБЕН
Австралия

GPS:-27.465352, 153.026299

Телефон
Факс +61 7 3832 4741

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Рейтинг ALL  4.5/5  Отзывов: 8 129

Рейтинг TripAdvisor  4.0/5  Отзывов: 5 077

Сертификат качества 2024

Highly recommended hotel

Примечание: Tripadvisor 5.0/5

stavanger85 Реальные отзывы TripAdvisor

I love this hotel and will return again as I have already done so many times. The staff in all roles are great and always look after me. Writing this review as someone who stays in a lot of Accor properties across the globe through extensive business travels, it always good to know that with Brisbane Central Sofitel my Diamond Accor Limitless status does mean something - there is almost always a room upgrade and the welcome amenity is fitting for top tier status - more than just a basic generic amenity as is the case in too many other hotels. The Club lounge is good and I enjoy this space. My one piece of constructive feedback however, is that compared to what is on offer in other Club/Executive lounges in hotels worldwide, it is somewhat miserly for a premium lounge to only provide one very small pate of hot canapes per guest per evening. At the very least a second serve should be offered. In other such lounges, there is either hot buffet selection or the individual plates are able to be requested without limits. Overall, I highly recommend this hotel for a wide range of benefits spanning location, service, room quality, food quality and recognition of Accor status.

Best hotel in Brisbane , best staff

Примечание: Tripadvisor 5.0/5

jack s Реальные отзывы TripAdvisor

I’ve travelled extensively for work, but I must say, the staff at this hotel are truly exceptional. Upon my arrival, a well-dressed gentleman greeted me in the lobby, assisted with my luggage, and even escorted me to my room. To my surprise, he turned out to be the General Manager, Matt! I’ve never experienced anything like this before. It’s no wonder the hotel operates so flawlessly.

Abysmal.

Примечание: Tripadvisor 1.0/5

ross P Деловые путешественники - Реальные отзывы TripAdvisor

Abysmal! Visited the hotels 'premier' restaurant and was appalled by both the quality of the food and the pricing of same. One main course meal was described as being Grilled Moreton Bay Bugs with Grilled Lemon and was priced at Sixty Five Dollars. What was served were three minuscule Bugs with a wedge of burnt Lemon. THE BUGS WERE INEDIBLE! It was like eating blotting paper! It is probably worth noting that even frozen seafood can be prepared to an acceptable standard. It must be said that the floor staff were exceptional, offering to replace the below standard meal with something else and deducting the cost from the bill. The restaurant manager and server appeared to be genuinely concerned that we were far from happy with our Sofitel experience. Extremely disappointed with the level to which food standards have fallen.

Very Disappointed

Примечание: Tripadvisor 1.0/5

kannan995 Деловые путешественники - Реальные отзывы TripAdvisor

The room hasn't been serviced on the 2nd day. I left the room in the morning and came back at 8:30 pm and noticed no one had cleaned the room and no clean towel, bed not made, no milk, no water. I called the room service and they didn't turn up. Then I made a second call to the duty manager, Then the room service turned up and did their work. End up, it was 10 pm. I had my shower and got to bed. For one of the beds, they replaced the bed sheets, and the duvet sheets are very smelly; I think that has been used somewhere else. I noted on the bed sheet few dirt's. I am a silver member, and I went for the free drink. The bar staff treated me like I was a beggar. On my arrival, the staff at the door thought I was an Uber driver, and he didn't let me talk; he talked to me like I was picking up someone. This is not right; first, they have to wait for my response; rather, they are thinking of their own idea. I am very disappointed overall with the services, and this is the 5th time I have stayed at this hotel and had very bad experiences. I have booked the Luxury Room and the services like this are not acceptable.

Bonjour, I hope this finds you well, I have responded to your feedback directly via email. Merci, Thomas Annand Luxury & Guest Experience Manager

poor communication

Примечание: Tripadvisor 1.0/5

SKD111 Couples - Реальные отзывы TripAdvisor

concierge excellent throughout the stay but nothing positive once we entered the hotel, reception area newly renovated and impressive. We booked for 2 nights in a upgraded king room but left after I night. The room was small, furniture very old and tired and evidence of vomit on the furniture had not been cleaned. It took 2 requests and 5 hours to have it attended. Communication both prior to and whilst we were there was appalling and as a loyal Diamond Accor member its our worst experience in our association with Accor. Tom, acting GM, terrible.

Bonjour SKD111, Thank you for your review, if you could kindly provide some further information in relation to your feedback by emailing myself; jefferson.lagarde@sofitel.com. Sincerement, Jefferson Lagarde Director of Rooms & Luxury Experience.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 483 Отзывов 9.4/10 Расположение
  • 2 836 Отзывов 6.8/10 Номер
  • 3 799 Отзывов 8.9/10 Сервис
  • 27 Отзывов 6/10 Интернет
  • 1 294 Отзывов 7.8/10 Еда
  • 734 Отзывов 8.2/10 Завтрак
  • 720 Отзывов 6.3/10 Чистота
  • 334 Отзывов 7.7/10 Напитки

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