The Johnson Brisbane - Art Series

Hi Voyager621188, Thank you so much for such a wonderful review! It can be such a peace of mind for St Andrews patients and loved ones to be able to easily access the hospital when needed. I'm so happy to hear you loved the room, and the beds, our Art Series beds are seriously some of the best beds I've come across, so I'm glad that you think the same! We look forward to welcoming you back and having a super comfortable and relaxing stay. Kind regards, Annabelle Gibney - General Manager

Good evening Adam, Thank you for taking the time to send us a message about your experience at the Johsnon - Art Series. Here at the Johnson, we take great pride in the service that we provide and I do apologise that you have had this experience staying with us. I would like to find out some more details in regards to the situation you faced while staying with us, if you could please contact us on johnson.switch@artserieshotels.com.au, we will make sure this escalates to the appropriate management team, so that we can better imrpove our services for all future guests. Kind regards, Larrissa Niemi - General Manager

Dear michaelbG5998RH, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Annabelle Gibney - General Manager

Hi Michael, Thank you for leaving a glowing review of your stay with us at The Johnson - Art Series Hotel. We are delighted to hear you and your wife enjoyed all the little high quality amenities included in our rooms for your comfort and convenience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards,

Hi 91Jinkyn, Thank you for taking the time to tell us about your experience at the Johnson - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We take these comments very seriously, and I deeply apologise that you didn't enjoy the stay. As an Accor Plus member, we always want you to have the best stay possible, so if there is anything not to your liking, please let us know so we can eradicate any issues. With things like welcome drinks, if your preferences aren't stated in your accor profile, we purely guess what welcome drink to get you, but whilst this might be inaccurate, we are more than happy to swap these things out for something that you'd like, so please let us know next time. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Gibney - General Manager