Mercure Брисбен Площадь Короля Георга 4 звезды

My partner and I booked this hotel on Xmas eve...which also happened to be my first stay as a diamond member, accors highest tier. I stay at accor hotels around 3 nights a week with work, so I’m fully aware of what my status (and new status) is entitled to. Upon check in, we had to ask for our complimentary drinks vouchers, we arrived at our room and was surprised with a bottle of warm water each. We rang reception (as I’m used to a welcome gift)...we were told that this would arrive later in the form of a snack platter and bottle of wine, we asked for a red wine. Later that day, instead of the wine we recieved an additional bottle of water to share and a very poor platter with a few bits of chopped fruit on it. As I mentioned above, this was a bit of a special stay for us, being Xmas eve and also my first diamond stay, we decided to stay at this hotel Xmas eve as we couldn’t see family and thought we would try to treat ourselves. We didn’t want to sound ungrateful so never mentioned anything upon checkout...but we were a bit disappointed.

When grabbing a night in the city this is an ideal hotel to stay in. All the staff seem to be dedicated to their jobs, it shows in their keenness to help and assist. . I am pleased that the buffet breakfast was back on for my stay and they have got the rules and regulations perfect. Well Done

Staff were extremely helpful. Breakfast was a treat in a really nice venue. My second stay and will happily stay again. Having the bus station right downstairs made life really simple and the train is an easy walk.

What a great place to Stay handy to everything. From the moment we checked in to the moment we drove off it was lovely. Handy to all the shops we would go out shop put out feet up and go out again. The food at Goldfinches was lovely. My sister and I both live in Brisbane and have made this an annual event.

Upon arrival we were very dissapointed that the pool was closed- beacuse of covid- We feel if most other hotel pools are open and you are using this as an excuse, was very disappointing. We had specifically booked because of the pool and feel that at least the website should very clearly display this information.

The check in staff were great as our reservation was mixed up, they found us a room. The room was great, the only downside for us was the pillows, way to soft. Checking out was simple and quick and our car was ready att he designated time

Across the street from King George Square bus station and a short walk to Central station Means this hotel offers a great central location for a Brisbane stay. Room size ok but amenities a bit sparse. In this time of COVID to find mould in the shower was a surprise.

Don't know if the COVID lockdown has wiped all knowledge of ALL benefits but this was the least impressive of all my many stays at this hotel. The Platinum benefits are usually given automatically nut this stay - no room upgrade, no Platinum welcome amenity, no bottled water in room and to top it off the Executive Lounge is yet to reopen and no alternate benefit provided. Very disappointing stay

Being back on the road again, all be it at a reduced capacity, was a fabulous feeling. As an Elite member of the Accor brand, I had personally missed the interactions and experiences one gets to enjoy. I was also a little curious to see how the new world of travelling was going to look like. I drove not flew this trip as flights for me are not a reality quite yet !!!! However the hotel experience was pretty much the same if you take into consideration things have just started to re-open. My welcome was warm, I was very generously upgraded given my Diamond status and the Goldfinch Restaurant looked after me with lots of hot coffee and great food. I do love this hotel, it has great positioning as I can walk everywhere. Work wise I can easily manage my travel budget by choosing the Mercure side and for leisure I always go Pullman side - everything you need really in one handy place !!!! Sanitation around the hotel was plentiful and I know that in the coming months there are a lot of new Covid friendly initiatives coming. I didn't give Covid another thought to be honest once inside the hotel. In these times we just need to all be respectful of our changing times and work with al the staff to ensure we adhere to current restrictions. Awesome stay and cannot wait to be back x Thanks everyone at the hotel it was fabulous.

On arrival we were advised parking would cost $50. I wasn't aware of this when we booked. The room was musty and smelt like wet carpet with missing towel hooks. The location was the best thing about the accommodation.

Hotel is located just beside King George Square where is the center of Brisbane city. You can walk only 2 minutes to the CBD for foods, drinks and shopping there, which is perfect stay for all travellers.

Our stay in the Mercure was lovely,the room was a very spacious corner room with great views to King George Square. A delicious breakfast every morning. The rooftop swimming pool is great. Overall a perfect location for a Christmas holiday.

An enjoyable stay, although I would not stay again at Christmas due to the fact that we were not able to enjoy a festive drink with friends on Christmas day evening as all the bars were closed even though I had checked 3 times prior to arrival and been assured that the roof top bar would be open. The KG bar would not sell a drink without food so I ordered food to be told they could not supply what I ordered. Then informed me he could sell me a bottle of wine but not a glass ???? dont understand the difference, but he was closing up and turning people away at 9pm. So although I have stayed many times at this hotel, and will continue to do so I will never stay again at Christmas Thank you Eileen Timperley

Stay at Mercure side of hotel. The rooms are small but cosy, the beds are very comfortable. Rooms are clean. They have good food/drinks. In the heart of Brisbane so, close to everything like the casino, queen st mall and Southbank.

The best thing about this hotel is the Goldfinch restaurant. One of the best breakfast's I have ever had within Accor, and dinner is of high quality as well. The restaurant provided a very high quality service and is my draw card to returning in the future. In terms of the hotel itself the room was good and clean. Service while satisfactory, has a lot of room for improvement as it is not to the standard shown at other Mercure hotels. Good central location in the city.