Estância Mantra Sun City 3 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.290 comentários

Estância Mantra Sun City - Image 1
Estância Mantra Sun City - Image 2
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Descrição

Extras do hotel

  • Alojamento em grande estilo em apartamento - perfeito para grandes grupos

  • Piscinas, sauna e banho turco para o ajudar a refrescar ou a aquecer

  • Deslize nos escorregas aquáticos para diversão e aventura

  • Três piscinas distintas (interior e exterior)

  • A 25 minutos de carro dos parques temáticos locais

As nossas opções de alojamento

Quarto

Quarto de hotel

  • 2 pessoa no máximo
  • 38 / 409 sq ft
  • Cama 1 x Cama(s) acoplável
  • As vantagens do alojamento: Varanda

Localização do hotel

Estância Mantra Sun City

3400 Gold Coast Highway
4217 SURFERS PARADISE
Austrália

GPS:-27.992667, 153.428728

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores

KOASTAL KITCHEN

The doors to Koastal Kitchen are open for breakfast daily. Fast, great value meals to start the day and all made from fresh local ingredients in the Kitchen. The sun, the surf, the shopping, the excitement, it builds an appetite!

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  1.290 comentários

Classificação do TripAdvisor  4.0/5  3.223 comentários

Pretty Impressed Actually - Well Done

Nota Tripadvisor 4.0/5

Beach8um Avaliação com certificação TripAdvisor

Stayed on level 22, unit 04 which is an ocean facing 3 bedroom apartment. Very clean and partially refurbished. I thought it was surprisingly great actually. Only suggestion would be to improve the lighting in this unit, particularly in the bathrooms. Cheap fluros and dull light bulbs throughout cheapens the whole place, and makes it difficult to get ready and put on makeup. This is a pet peeve of mine. All the different Pool areas and water slides are fantastic, as is the inside pool and spa. Cannot fault the facilities. Only downside to stay was that our room wasn't ready until 4pm and no welcome drink was offered while we waited. Also, parking is $20 per night which seems steep to me for Surfers in my opinion. But otherwise well done to all.

Dear Beach8um, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. It’s fantastic to know that our facilities, and the spacious 3-bedroom apartment meet your needs and expectations. We truly appreciate you for taking the time to share your experience. We look forward to welcoming you back for many more stays in the future! Kind Regards Mantra Sun City Team

Great place to stay just a short walk from the main strip

Nota Tripadvisor 4.0/5

paulpD4772KV Avaliação com certificação TripAdvisor

This is a great resort to stay at on the Gold Coast. Located just a ten to fifteen minute walk from the main shopping area of Cavill Rd, this hotel provides a great experience. Several pools, a hot tub, sauna, waterslides, a gym, and more give it great amenities for guests to take advantage of. The walk from the main shopping area is excellent so you are removed from the loud noise of Surfer's but yet can reach there very easily via foot or the tram. Room needed a bit of upgrading, but otherwise was great. Staff were friendly for the most part and helpful. Would stay again!

Dear Paul, Thank you for taking your time to provide us your feedback. It's lovely to hear that you enjoy staying with us. I’m glad that you were impressed with our Location. Although we are a block away from the ocean, our ocean view rooms still provide absolute stunning ocean views. There is easy access to anywhere even we are 10 mins away from the centre of Surfers Paradise. It's a pleasure to have you staying with us. We hope to see you again on the Gold Coast on your next holiday and please stay with us again. Kind regards,

Very horrible experience and very horrible room

Nota Tripadvisor 1.0/5

Trip A Avaliação com certificação TripAdvisor

We paid $448 dollars for one night. Upon arriving at the room, we were in absolute shock. Throughout most of the walls of the 2-bedroom apartment, there were plaster patch up marks where significant damage to the walls had been plastered up but not painted. The room had been trashed and was halfway through having the walls renovated. The oven was dirty, the dryer was dirty, the carpets were stained and filthy, the balcony windows were filthy and looked as though they hadn't been cleaned in years. The room stunk. We couldn't have the balcony doors closed throughout our stay due to the horrible smell in the room. The kitchen bench was damaged, the side tables in the main bedroom were broken with sharp dangerous edges. There were also burn marks and water damage to the side tables in the bedroom. The Assistant Manager did not make an effort to rectify the situation and told us that 2 days after we check out, he may be able to offer us a discount but was not able to tell us how much of a discount and if this would be definite. No change of room was available as we were told the hotel was fully booked. The Assistant Manager requested we take photos of the damage and send a written response requesting a discount and was not willing to inspect the room himself. We questioned why we should have to do that for a 1-night stay and that the hotel should be doing those sorts of things to rectify the situation. The discount wasn't provided upon check out and the Assistant Manager stated that it will be processed 7 - 14 days later. We requested a written email stating that a discount will be honoured but the Assistant Manager stated that he would do it "later that day". We were not happy with this and requested the email to be sent prior to us leaving the hotel. It is not appropriate to rent rooms out in this state, especially for $448 a night. We are so disappointed in our stay and will never stay at the property again.

Dear Guest, It is very disappointing to hear that you were unhappy with your apartment. I apologise your visit had been affected by housekeeping and maintenance issues. To ensure there is an immediate improvement in this area I have addressed your concerns with the Department Managers, whom offer their most sincere apologies for the experience. Kind Regards

距離主街有段路程,但是風景很棒

Nota Tripadvisor 5.0/5

YahanRyu Avaliação com certificação TripAdvisor

地點在Surfer paradise的邊緣,從最主要的Cavil Ave走到旅館有大約需要15分鐘,兩站輕軌站的距離,但是旅館的後門就是輕軌站,累了不想走也可以搭輕軌。房間很大,風景很好,工作人員友善,每天的早餐樣式都一樣,味道中等,如果下次再入住,我應該不會選擇添加這個選項。整體的氣氛很好,划水道也很有趣,但泳池的磁磚很鋒利,我老公的手被刮到傷口有點深,所以流了很多血,救生員有過來緊急止血,這方面可能要注意一下。

Dear YahanRyu, Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. I'm glad to hear of the positive experience you had with us. It is great to read that we could accommodate you with everything you needed. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards, Mantra Sun City Team

Fantástico

Nota Tripadvisor 5.0/5

PablitodelMondo Avaliação com certificação TripAdvisor

Ficamos num quarto com 2 suítes e mais um quarto amplo com banheiro social. Lavanderia, cozinha completíssima, sala de jantar com mesa para 10 cadeiras!!! Enorme living, com vidro do chão ao teto oportunizando vista de 180 graus, vendo o mar, a city e os canais.

Dear Pablitode, Thank you for taking the time to provide valuable feedback regarding your recent experience at Mantra Sun City resort. I'm very pleased that you enjoyed the facilities of the room and you had great views of the city, surf and the canals. I do hope to welcome you back to Mantra Sun City resort again in the near future. Regards Damian Sillars General Manager Mantra Sun City resort

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 664 comentários 9.4/10 Localização
  • 1.105 comentários 6.7/10 Quarto
  • 628 comentários 7.3/10 Serviço
  • 47 comentários 4.9/10 Internet
  • 420 comentários 8.7/10 Piscina
  • 404 comentários 4.6/10 Limpeza
  • 166 comentários 4.2/10 Pequeno-almoço
  • 149 comentários 3/10 Comida

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