Peppers Soul - Surfers Paradise

Peppers Soul - Surfers Paradise

Nota clientes Avis (Classificação ALL) 4.5/5 2.454 comentários

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Extras do hotel

  • Para falar com um consultor de reservas, contacte 1300 987 610.

  • Vistas ininterruptas do oceano

  • Serviço diário, WIFI e parque de estacionamento gratuitos

  • Apartamentos de luxo com vistas para o oceano

  • Restaurante premiado: Seaduction

Hotel aprovado por ALLSAFE

Localização do hotel

Peppers Soul - Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Austrália

GPS:-28.001037, 153.430649

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Salas de reunião

HYDE PARADISO

Este fantástico restaurante tem uma decoração exuberante com toques em pele e dispõe de um menu contemporâneo influenciado pela abundância de produtos sazonais e locais, combinado com uma impressionante lista de vinhos locais e internacionais.

As nossas opções de alojamento

Towering above white sandy beaches and sparkling waters, Peppers Soul in Surfers Paradise delivers premium beachfront accommodation. Comprised over 77 levels, this architecturally inspired building boasts a superb selection of 1, 2 and 3 Bedroom Apartments appointed with contemporary furnishings, extensive sea views, private balconies, designer bathrooms and gourmet kitchen facilities. Cutting edge technology is coupled with all of the modern conveniences you require, for the optimal experience.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  2.454 comentários

Classificação do TripAdvisor  4.5/5  3.659 comentários

Fantastic Place!

Nota Tripadvisor 4.0/5

Zane C Famílias - Avaliação com certificação TripAdvisor

Booked a two bedroom apartment for three nights and what a great choice! We were on the 34th floor so got an amazing view. Comfy beds, great bathrooms. A range of swimming pools on offer and the service all round was tops! Gym modern but no free weights. Would recommend!

Crap

Nota Tripadvisor 1.0/5

shE2551BG Famílias - Avaliação com certificação TripAdvisor

Your front desk staff are snobbish and rude and rooms and facilities are overrated. Forcing people to agree to your privacy agreement whereby I now am getting bothered by your marketing emails and forcing an onerous wi-fi agreement that means you can take a further stab at me for whatever purposes you want. If you advertise free wi-fi is available then you should not push your insane wi-fi agreement onto the user after they have checked in. Your cleaners don't clean rooms properly, bedding had stain marks on it and each day the cleaner could not be bothered to even wipe down the kitchen bench. You have cretainly lowered yourselves to a new low of crap. Please feel free to put this feedback on your marketing platforms - or are you gutless as well as crap?

Great location, amazing views and serviced every day!

Nota Tripadvisor 5.0/5

paulycO6046EF Famílias - Avaliação com certificação TripAdvisor

We had a wonderful experience staying at Peppers Soul Surfers Paradise. The apartment was clean and serviced daily which was always such a refreshing way to return to our rooms. The facilities were all amazing with the bonus of indoor and outdoor pool and spa. Great location and amazing views! We would definitely return to Peppers Soul.

Hi Paulyc06046EF, We appreciate you taking the time to leave an awesome review following your stay at Peppers Soul. We are delighted to read you found all aspects of your stay with us and do hope to have the opportunity to welcome you back soon! Regards, Brad Waugh Front Office Manager

Mrs

Nota Tripadvisor 1.0/5

jacquelinefN3996BC Famílias - Avaliação com certificação TripAdvisor

Poor presentation for a 5 star hotel , empty promises , poor service, very disappointing I would not stay there again, empty promises by staff for a special occasion. I will never book there again. Not very impressed.

Good Afternoon Jacqueline, We appreciate you taking the time to provide detailed feedback following your recent stay at Peppers Soul. I am disappointed to hear that your stay was not up your expectations and can assure you all feedback provided will be taken on-board. I have since been in direct phone contact with yourself regarding your experience and do apologise that the complimentary amenity and balloons were not in the room upon your arrival however our team did have this rectified for you once they had been advised. I appreciate your feedback with regards to the room and can assure you this has been shared with the appropriate department to ensure these maintenance issues are rectified. I do hope we may have the opportunity to welcome you back to Peppers Soul in the future. Regards, Brad Waugh Front Office Manager | Peppers Soul

Family getaway

Nota Tripadvisor 3.0/5

Al N Famílias - Avaliação com certificação TripAdvisor

Good stay overall, though the rooms are getting a little old and there are visible signs of wear and tear. The restaurant on level 2 was terrible as was during our last stay. Hotel staff were all friendly and attentive which was a plus. Checkout time of 10am seemed a bit early considering other hotels generally provide to 11am as standard. we asked for late check out from the girl at reception and we were told the best they could do was to 10.30am due to guests moving in to the room, which was the same response we heard was given to couple of other guests. Bit generic and I felt she wasn't trying at all. The pool, sauna, spa, etc. was nice and well maintained. the other big plus I would say was the parking as it was included in the rate. I think overall it was good but there is room for improvement.

Hi Al N, Thank you for taking the time to leave a detailed review following your recent stay at Peppers Soul. We are pleased to read you enjoyed your overall stay with us however appreciate your comments regarding the rooms which have been shared with the appropriate team to follow up on. The team do their best to offer a later check-out than 10am where possible however on some occasions due to high occupancy this is not available which is what occurred during your stay. We do apologise that this was not able to be meet on this occasion. We do hope to welcome you back in the near future. Regards, Brad Waugh Front Office Manager | Peppers Soul

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 883 comentários 9.6/10 Localização
  • 1.502 comentários 7.8/10 Quarto
  • 1.054 comentários 7.7/10 Serviço
  • 31 comentários 2.5/10 Internet
  • 495 comentários 5.2/10 Limpeza
  • 249 comentários 7.5/10 Atmosfera
  • 179 comentários 5.4/10 Custo Benefício
  • 91 comentários 8.4/10 Centro de Bem-Estar/Spa

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