Peppers Soul - Surfers Paradise 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 2.463 comentários

Peppers Soul - Surfers Paradise - Image 1
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Descrição

Extras do hotel

  • Para falar com um consultor de reservas, contacte 1300 987 610.

  • Vistas ininterruptas do oceano

  • Serviço diário, WIFI e parque de estacionamento gratuitos

  • Apartamentos de luxo com vistas para o oceano

  • Restaurante premiado: Seaduction

As nossas opções de alojamento

Penthouse

Suíte Presidential Deluxe

  • 9 pessoa no máximo
  • 450 / 4843 sq ft
  • Cama 2 x Cama(s) King Size e 2 x Cama(s) de solteiro e 1 x Cama(s) Queen Size
  • Vistas: Vista para o mar/oceano
  • As vantagens do alojamento: Varanda

Localização do hotel

Peppers Soul - Surfers Paradise

8 The Esplanade
4217 SURFERS PARADISE
Austrália

GPS:-28.001037, 153.430649

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores

HYDE PARADISO

Este fantástico restaurante tem uma decoração exuberante com toques em pele e dispõe de um menu contemporâneo influenciado pela abundância de produtos sazonais e locais, combinado com uma impressionante lista de vinhos locais e internacionais.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  2.463 comentários

Classificação do TripAdvisor  4.5/5  3.817 comentários

Good Central location to Surfers Paradise

Nota Tripadvisor 5.0/5

dave548 Família - Avaliação com certificação TripAdvisor

Peppers Soul is situated at end of Cavill St adjoining The Esplanade overlooking the sea.The accomodation is self contained apartments with balconies that has everything you need including a laundry and drier.The Apartments are spacious basically 2 or 3 bedroom.Peppers Soul is 77 stories ' high overlooking Surfers Paradise. All staff are very helpful,parking is available.Reception is on 2nd floor.Breakfast in Restaurant is excellent with a view out over the ocean.Rooms are serviced daily to high standard. Would highly recommend Peppers Soul but if you can book say Sun to Fri and away from peak times you may get a more affordable stay as it is a bit on the expensive side Peppers Soul is located where all the action in Surfers is.Good transport especially the tram close by.Many restaurants and eating places of all price levels nearbyHopping centre close by and Life Saver patrolled beach across the Esplanade.Hotel has a great outdoor pool and spa as well as a gym

Horrible hotel with bad customer service

Nota Tripadvisor 1.0/5

nathan m Avaliação com certificação TripAdvisor

I made the human error of booking for the wrong evening. I booked early in the morning and the next morning three days before my actual date l was meant to be going. I spent 500 on a room for the night and was informed that l was a no show. I can’t even believe nor imagine that a resort that is meant to offer a beautiful experience of the Gold Coast with alleged highly trained staff can’t even be bothered to make a short phone call at check ins of customers. I rang to see if l could rebook and offered to pay a service fee for the issue and was immediately declined by a very rude entitled customer service agent. For such a grand hotel you would assume that customer service is paramount however l was bitterly disappointed. I would not recommend staying her nor recommend to any of my friends, family, enemies or customers of mine. At the first mention of anyone going to the Gold Coast for any reason what so ever and l am in ear shot l will very swiftly inform them not to stay at this hotel.

Dear R4885YDnathanm, Thank you for taking the time to share your experience. As i have responded to your feedback directly. Once again, i sincerely apologize for the inconvenience caused to you. Sincerely, Shyam Patil Executive Assistant Manager

Go here if you don’t mind getting yelled at at check in

Nota Tripadvisor 1.0/5

chrisaE9786UP Família - Avaliação com certificação TripAdvisor

I just experienced worst checkin at a hotel reception I don’t usually like to name people in the reviews but in this case I have to booked a $550 room for a night stay arrived at the hotel at 2:30 where as my check in time was 2 pm claire at the reception desk told me our room was not ready and was unapologetic and asked me to go sit somewhere and come back in 30 and check if the room was ready been to many hotels never had some one yell at me I mentioned to her I called for a early check in she got more upset and in a very loud and embarrassing tone asked who did you talk you go sit somewhere not this is embarrassing experience ps it’s 15:00 I am yet to get my room writing this while sitting somewhere

Dear ChrisaE9786UP, Thank you for taking the time to share your experience at Peppers Soul. I have responded to your feedback that you have provided on another channel. Once again, I sincerely apologise for the inconvenience and the experience. Sincerely, Shyam Patil Executive Assistant Manager

风景好,地理位置好,房间服务不行,经理管理不行

Nota Tripadvisor 3.0/5

Compass18881513616 Avaliação com certificação TripAdvisor

风景特别好,地理位置也很好,餐厅早餐很好,餐厅服务员很热情. 入住不顺利,等待时间长,电梯等的时间长,游泳池不干净,游泳那一层没有wifi,房间服务基本没有,住四天,只有一次,最后一天在找了好几次之后才过来,因为床单很脏要求换,酒店让我们等到第二天,可那是我们住的最后一晚,经理不管事,培训不到位,经理什么都不知道,包括不知道如何处理客人投诉,你要四个经理有什么用?离开前一晚打电话给经理询问第一天入住时发生的问题是如何处理解决的,没有任何反馈,直到离开酒店都没有任何解释. 天气不好的时候,房间窗户漏风,风从缝里呼呼往里吹

Hi Compass1881513616, Thank you for posting your review after your recent stay at Peppers Soul. We appreciate your honest feedback and will be sure to share it with the team to ensure we are constantly improving. Thank you & regards, Guest Service Team

Bem localizado

Nota clientes Avis 5.0/5

Anónimo Famílias - Comentários confirmados de ALL

Localização muito boa…vista maravilhosa e quarto excelente.

Dear ALESSANDRO D., We very much appreciate your comments regarding your stay with us. We are so pleased to hear that you enjoyed our beautiful views and convenient location. We hope to welcome you back soon! Kind regards, Peppers Soul Team

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.067 comentários 9.6/10 Localização
  • 1.704 comentários 7.7/10 Quarto
  • 1.141 comentários 7.3/10 Serviço
  • 34 comentários 2.4/10 Internet
  • 520 comentários 4.7/10 Limpeza
  • 256 comentários 7.1/10 Atmosfera
  • 140 comentários 6.1/10 Pequeno-almoço

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