BreakFree Diamond Beach bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 382 ulasan

BreakFree Diamond Beach - Image 1
BreakFree Diamond Beach - Image 2
BreakFree Diamond Beach - Image 3
BreakFree Diamond Beach - Image 4
10 16 Alexandra Avenue, 4218 BROADBEACH, Australia

Deskripsi

Keistimewaan hotel

  • 100 m ke pantai

  • 500 m ke Pacific Fair (Pertokoan)

  • 50 m ke transportasi umum

  • Dekat ke restoran dan kafe di Area Broadbeach

  • Whip up an alfresco lunch at the shaded BBQ area

Akomodasi kami

Lokasi hotel

BreakFree Diamond Beach

10 16 Alexandra Avenue
4218 BROADBEACH
Australia

GPS:-28.036189, 153.434223

Telepon
Fax +61 7 5570 2222

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Wi-Fi
  • Air conditioner
  • Properti 100% Bebas Rokok

Kolam renang

Head down to the two lagoon pools for a dip or if the water is too cold for your liking soak in the heated rock cave spa.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  382 ulasan

Peringkat TripAdvisor  3.9/5  1.824 ulasan

Missing door in a bathroom

Catatan Tripadvisor 1.0/5

avisaurea Ulasan TripAdvisor tersertifikasi

We booked a 2-bedroom, 2-bathroom apartment at Diamond Beach Resort, paying around $500 per night, expecting a basic level of comfort and privacy. On arrival, we were shocked to discover that the main bathroom in Apartment 143 was completely unusable — it had no door at all. The door had been entirely removed, making the bathroom impractical and unacceptable for a family or group stay. We raised this issue immediately at reception, however no solution was offered. Our request to be moved to a different apartment was declined, despite the apartment clearly not meeting minimum expectations for a paid two-bathroom accommodation. The second bathroom did have a door, but unfortunately the lock was broken, which again compromised privacy. Charging premium rates for apartments that are outdated and fail basic functional requirements is not acceptable. A bathroom without a door is not a minor issue — it renders the apartment unsuitable for its advertised purpose. This stay was extremely disappointing, and I would not recommend booking here unless management addresses these fundamental maintenance and quality issues.

Catatan tamu Avis 5.0/5

Gunadie T. Keluarga - Ulasan terverifikasi ALL

Kolam renang bersih

A pleasant surprise.

Catatan Tripadvisor 5.0/5

Christine P Ulasan TripAdvisor tersertifikasi

Our family had an excellent stay at Breakfree Diamond Beach. Initially we had some reservations after reading recent reviews but our 3 bedroom apartment was renovated, modern, spacious and well equipped. The grounds and pools were very attractive and great for children. The reception staff were helpful and the location was a short walk to the beach and Pacific Fair. This is an older resort but we booked directly with the resort as apartments in their letting pool have been renovated and ours was lovely with expensive appliances. A very nice stay and recommended for families.

Dirty and disgusting

Catatan Tripadvisor 1.0/5

Frida L Ulasan TripAdvisor tersertifikasi

Cockroaches everywhere, both dead and alive. There were soap pieces in the shower and hair from former tenants. There were also stains on the sofa and generally dirty. They also charged us a fee for poor cleaning. They said they had picture proof, but when we requested to see the pictures, they never answered.

Dear FridaL, Thank you for sharing your review of Diamond Beach Resort. I’m sorry to hear that aspects of your stay did not meet expectations. While it appears your booking has been booked and stayed with an external management provider, I’d like to take this opportunity to highlight the benefits of booking to stay with the onsite Management of BreakFree Diamond Beach. Guests who book directly with us can expect a high standard of cleanliness and service, with dedicated onsite housekeeping and maintenance teams to promptly address any concerns. We take pride in ensuring a comfortable and enjoyable experience for all our guests. We appreciate your feedback and hope to welcome you in the future so you can experience the full benefits of booking to stay with our onsite team. Sincerely, Darryl Barker General Manager

Do not recommend

Catatan Tripadvisor 1.0/5

Victoria O Ulasan TripAdvisor tersertifikasi

Upon arrival we noticed that the apartment was quite dirty. There was laying used soap pieces in the showers, covered in hair from previous people. In addition to this, there was laying dead cockroaches in several rooms. After our stay we were charged a big amount because they said the trash wasn’t taken out upon departure and that there was a stain at the floor. That was not correct, as we had taken all our trash and the stain were there when we got there. They said that they had picture proof they could send us, but are not answering us when we asked to see them. It’s been two weeks now, and we haven’t heard anything yet. This is not a sustainable way do run a business. I would think twice before booking with them.

Dear Victoria O, Thank you for your review of Diamond Beach Resort. I’m sorry to hear that your experience was not as you had hoped. After reviewing your comments, it appears your stay was through an external manager and you did not stay with the onsite management of BreakFree Diamond Beach. When booking directly with us guests benefit from our dedicated onsite team, including housekeeping and maintenance, who ensure our apartments are maintained to a high standard. We also have staff available daily to assist with any concerns during your stay. We appreciate your feedback and hope to have the opportunity to welcome you in the future so you can experience the high level of service we pride ourselves on. Sincerely, Darryl Barker General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 242 ulasan 9.6/10 Lokasi
  • 324 ulasan 6.2/10 Kamar
  • 128 ulasan 7.9/10 Pelayanan
  • 15 ulasan 7.1/10 Internet
  • 215 ulasan 9.6/10 Kolam
  • 166 ulasan 7.2/10 Fasilitas
  • 148 ulasan 4.1/10 Kebersihan

Diberdayakan oleh Trustyou

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