BreakFree Diamond Beach bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 501 ulasan

BreakFree Diamond Beach - Image 1
BreakFree Diamond Beach - Image 2
BreakFree Diamond Beach - Image 3
BreakFree Diamond Beach - Image 4

Deskripsi

Keistimewaan hotel

  • 100 m ke pantai

  • 500 m ke Pacific Fair (Pertokoan)

  • 50 m ke transportasi umum

  • Dekat ke restoran dan kafe di Area Broadbeach

  • Whip up an alfresco lunch at the shaded BBQ area

Akomodasi kami

Lokasi hotel

BreakFree Diamond Beach

10 16 Alexandra Avenue
4218 BROADBEACH
Australia

GPS:-28.036189, 153.434223

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Wi-Fi
  • Air conditioner
  • Properti 100% Bebas Rokok

Kolam renang

Head down to the two lagoon pools for a dip or if the water is too cold for your liking soak in the heated rock cave spa.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  501 ulasan

Peringkat TripAdvisor  4.0/5  1.811 ulasan

Great location

Catatan Tripadvisor 4.0/5

heather_honings Ulasan TripAdvisor tersertifikasi

Great location to mall and easy drive to the theme parks. Facilities were a bit run down but had everything we needed for a week away from home. Spacious rooms, two bathrooms, functional kitchen and laundry. Used the pools multiple times a day. Kids had a great time

Dear HEATHER HONINGS, We very much appreciate your comments regarding your stay at the BreakFree Diamond Beach Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Room below average

Catatan Tripadvisor 3.0/5

GoPlaces06399734942 Friends getaway - Ulasan TripAdvisor tersertifikasi

Booked in for a 4 night stay, arrived just as the office was about to close and was given key to which we made our way to the room. On arrival, found room in a condition that was far less than satisfactory. Bathroom was covered in black mould all around the door to shower, up the tiled walls, hanging off the soap holder and shower head. rest of room, also less than the standard I have come to know from Accor properties in the past, unclean kitchen area, and nothing to clean with. Called office but was out of hours. Next morning, office sent maintenance and cleaners to room, made some attempt to clean but they then agreed to move us into an upgraded room. An apology in kind offered over the phone but no compensation in any way offered for the sub standard room we had for the first night, ( all 4 nights had been paid for prior to our arrival). On check out, again, no apology offered for the poor room or any mention how to compensate for the one night that was extremely poor. Saying that, there was no follow up from management to see if we were happy with the new room we were given, of which thankfully we were. Don't think we will be back even though the location is convenient and grounds are quite nice.

Dear GoPlaces06399734942, Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sir, ma’am I understand that you were shown the unit you moved to prior to have been re-allocated to that unit, I apologise if this was not the case on this occasion, In the interest of resolution, we did complementary upgrade you to one of our Deluxe units rather than an alternative standard unit room type that was ordinally booked, again I apologise if this did not meet your expectations I am disappointed that on this occasion this was not up to your expectation however thank you again for your comments we will certainly continue to review and revise our operations if required from your feedback you have kindly shared, Sincerely,

Verry dissatisfied.

Catatan Tripadvisor 1.0/5

Ian R Ulasan TripAdvisor tersertifikasi

Lighting switches are poorly set up, bedding was hard and old, lounge was old and uncomfortable, hot water pressure and volume too low. Path cleaning was poor, the same bird droppings were on a specific section of the path for the entire week we were there. Pathway lighting was poor. Renovation works loud and annoying, had to keep doors closed. Failure to advise of renovations when booking. No discount offered for renovation noise discomfort.

Dear Ian Rudd, Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location super central

Catatan Tripadvisor 5.0/5

Phuong N Ulasan TripAdvisor tersertifikasi

Great clean friendly stay. Staff were super helpful. Family friendly area and very nice rooms. Plenty of pool facilities.

Kia Ora phuongnC2467KN, Thank you for your positive feedback, we are delighted that enjoyed your stay and we look forward to hosting you in the near future Kind Regards

Good value units, average facilities, .. 8 days family vacation, I expected more as this is under ACCOR

Catatan Tripadvisor 3.0/5

dave w Ulasan TripAdvisor tersertifikasi

160 3 bedroom units resort close to brach & Pacific Fair Mall, (Resort units mainly owned by investors managed thru Accor group.) PROS ---secure gated resort with parking for one car per unit, - self contained units with kitchen, sitting room/dining area. - resort has own pool, BBQ area , play area for children. - Room servicing staff were friendly and helpful. CONS: - Manager lives on site, office closes abt 5pm so late check in etc needs to be arranged before hand.. after hours use intercom to check in and get to yr unit. - staff could be more 'user friendly' - my unit had heavy smoke smell, blankets also smelt.. shower had mould . sitting room double ranch slider door lock needed repairs. .... SUGGEST: - Office could print essential docs (at cost), - Check in and check out should include "welcome letter" and "Thank you for coming etc with check out invoice"

Kia Ora todayinnz, Thank you for your feedback, I'm sorry that this unit did not meet your expectations however unfortunately, Unit 160 is not under our management, Kind Regards

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 215 ulasan 9.9/10 Lokasi
  • 326 ulasan 5.8/10 Kamar
  • 116 ulasan 6.7/10 Pelayanan
  • 20 ulasan 3.9/10 Internet
  • 188 ulasan 9.2/10 Kolam
  • 141 ulasan 4/10 Kebersihan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Broadbeach