Mercure Sydney Parramatta 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 1.349 beoordelingen

Beste prijs
garantie
Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
Hassall Street 106, 2142 SYDNEY, Australië

Omschrijving

Extras van het hotel

  • 4 flexibele congres- en evenementenruimten

  • Moderne Australische keuken in M Restaurant & Bar

  • WiFi, lcd tv met kabelkanalen en werkruimte

  • Buitenzwembad, spa, tennisbaan en terrasstoelen

  • 10 minuten van het Olympisch Park en 40 minuten naar de centrale zakenwijk van Sydney

Onze accommodaties

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Hotel locatie

Mercure Sydney Parramatta

Hassall Street 106
2142 SYDNEY
Australië

Gps:-33.81897, 151.021591

Telefoon
Fax +61 2 8836 1043

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

M RESTAURANT

M restaurant serveert dagelijks een ontbijtbuffet en een dinermenu à la carte. De chef-kok presenteert een modern Australisch menu, gespecialiseerd in zeevruchten en steak. 's Zomers kunt u op het terras eten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  1.349 beoordelingen

TripAdvisor score  4.0/5  1.103 beoordelingen

Great Location

Tripadvisor-waardering 3.0/5

83MarkP83 Stellen - Gecertificeerde beoordeling door TripAdvisor

Very pleasant stay. Great staff. Very good size room. Lovely pool and tenis court is a bonus. Really good location especially if you are going to Olympic Park or Rose Hill Race course. Hotel needs a refurb carpets are looking very sad and walls a new paint job. Our room did not have a chair for the desk top.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Sovana Bhattarai Front Office Manager

Mercure Parramatta

Tripadvisor-waardering 1.0/5

Resort30487201159 Gecertificeerde beoordeling door TripAdvisor

The motel was disgusting, mouldy and dirty and looks nothing like the photos. The photos look like when the motel was first built. The bed was hard like a rock and very uncomfortable. The carpets were filthy and stains all over. Would not stay again and charged a fortune to stay. The motel is very outdated and very old furnishings. Very disappointed with the stay.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I have shared your feedback with our Housekeeping and Engineering team. please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. With the concept of single use plastic, we are not offering any bin bags inside the bins. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02 88361000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

Disgusting Cleanliness and Terrible Service

Tripadvisor-waardering 1.0/5

Jason W Gecertificeerde beoordeling door TripAdvisor

This is the second time my partner and I have stayed at the Mercure, however we were disgusted with the cleanliness of the room, with hairs all over the bathroom floor, sink, shower and bed. We checked out within a few hours rather than staying at the hotel and wrote to the management regarding this. We received an email saying thanks for the feedback and to call to discuss in further detail. We have called 4 times now, with no support at all, 2 times the manager was unavailable (no return call ever) and twice explaining to the assistant (who advised the manager was unavailable) the situation who decided to hang up on us when we said we would cc them in response to the managers email so they had a copy. Unfortunately we will never stay there again and would advise against it for others due to the cleanliness (disgustingness of the room) and lack of feedback response from management (they don't help even if they say they will, we've wasted hours now). The pictures don't even show the extent of the hairs in the bathroom and bed.

Dear Jason, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 028836 1000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

RHorne

Tripadvisor-waardering 4.0/5

Trek36717479099 Zaken - Gecertificeerde beoordeling door TripAdvisor

Great staff especially the reception team led by Savana Great location and car park Friendly team in kitchen whom had to deal with alot of rude people; Mini Bar should be complimentary for Diamond Mem

A GOODIE

Tripadvisor-waardering 4.0/5

jantjevdp1 Stellen - Gecertificeerde beoordeling door TripAdvisor

Hotel beter dan verwacht. Heel vriendelijk personeel en heel gemakkelijk om Sydney te bereiken via the rivercat ( parramatta river ) of via trein . afstand 13 km. Dus de rust op een boogscheut van sydney. Er is ook mogelijkheid om te tennissen ( hebben wij trouwens iedere avond gedaan.) Hotel mega ligging indien je ook Blue Mountains wil bezoeken

Dear jantjevdp1 Thank you for your great review. The hotel is in a great location and we are pleased that you found it convenient for your purposes. Kind regards Joleen R Hurst General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 475 beoordelingen 8.7/10 Locatie
  • 1.029 beoordelingen 6/10 Kamer
  • 815 beoordelingen 7.9/10 Service
  • 18 beoordelingen 2.2/10 Wifi
  • 465 beoordelingen 5/10 Netheid
  • 254 beoordelingen 3.9/10 Voorzieningen
  • 242 beoordelingen 4.1/10 Eten
  • 212 beoordelingen 4.8/10 Ontbijt

Mogelijk gemaakt door Trustyou

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.