Mercure Sydney Parramatta 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 1.128 beoordelingen

Beste prijs
garantie
Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
Hassall Street 106, 2142 SYDNEY, Australië

Omschrijving

Extras van het hotel

  • 4 flexibele congres- en evenementenruimten

  • Moderne Australische keuken in M Restaurant & Bar

  • WiFi, lcd tv met kabelkanalen en werkruimte

  • Buitenzwembad, spa, tennisbaan en terrasstoelen

  • 10 minuten van het Olympisch Park en 40 minuten naar de centrale zakenwijk van Sydney

Onze accommodaties

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Hotel locatie

Mercure Sydney Parramatta

Hassall Street 106
2142 SYDNEY
Australië

Gps:-33.81897, 151.021591

Telefoon
Fax +61 2 8836 1043

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

M RESTAURANT

M restaurant serveert dagelijks een ontbijtbuffet en een dinermenu à la carte. De chef-kok presenteert een modern Australisch menu, gespecialiseerd in zeevruchten en steak. 's Zomers kunt u op het terras eten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  1.128 beoordelingen

TripAdvisor score  3.9/5  1.113 beoordelingen

🏈Grand Final Vibes & Great Service!

Tripadvisor-waardering 5.0/5

GlendaW30 Gecertificeerde beoordeling door TripAdvisor

First time staying at this property. Staff were friendly and made check-in smooth and welcoming. Location is super convenient, close to the light rail, with parking available onsite. Buffet breakfast was nice. Tennis court and pool onsite too. Loved the fun touch in the lobby with Broncos vs Storm balloons for the NRL Grand Final; fun way to celebrate the season! Comfortable stay with great service all around.

Dear Glenda, Thank you for your fantastic review! We’re delighted to hear that your first stay with us was enjoyable and that our team made you feel welcome from the start. It’s great to know you appreciated our convenient location, onsite parking, buffet breakfast, and leisure facilities. We’re also glad you enjoyed the little Grand Final touches in the lobby. We love activating our lobby for big occasions, Christmas is the current vibe! We look forward to welcoming you back to Mercure Sydney Parramatta for another comfortable stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

A nice stay at Parramatta Mercure

Tripadvisor-waardering 4.0/5

Chantelle W Gezinnen - Gecertificeerde beoordeling door TripAdvisor

The Mercure in Parramatta is a nice hotel to stay at. The Service is very good with staff being proactive and friendly, particularly the receptionists. The rooms are good, however they are not very sound proof and you can hear the lifts if positioned nearby. The overall hygiene and sanitation is satisfactory. Overall I had nice experience and the mercure is suited well for families as the staff can make up an additional bed from the couch to accommodate.

Dear Chantelle, Thank you for sharing your detailed feedback. We’re pleased to hear you enjoyed our friendly service, especially from our reception team. I appreciate your comments regarding room soundproofing and I know that the room you stayed in is very close to the lift. I am sorry for the impact this had to your stay. It’s great to know you found our hotel suitable for families and that our team could accommodate your needs. We look forward to welcoming you for another pleasant stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

Bad service

Tripadvisor-waardering 2.0/5

SaimaH1904 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Very bad room service experience! We stayed at this property for 5 nights and had to repeatedly request room cleaning every single day. Despite our requests, the rooms were often left uncleaned. To make matters worse, dirty hand gloves were left on our dining table, and the toilets were not cleaned either. The service from the Mercure team was extremely unprofessional and disappointing. When we raised our concerns, the manager simply said, “Maybe the staff were busy,” — which is an unacceptable excuse. We paid a good amount expecting basic cleanliness and hospitality, but the service we received was far below standard. Definitely not what you’d expect from a reputed hotel chain.

Dear SaimaH1904, Thank you for taking the time to share your review. I’m very sorry to hear about your experience, and I assure you it is not at all reflective of the standard we aim to deliver for our guests. Daily housekeeping is a standard offering at our hotel and operates on an opt-out basis, so I was both surprised and disappointed to learn that this service was not provided during your stay. I have shared your feedback with our Executive Housekeeper to investigate and follow up with the team. If you would like to discuss your experience further, please don’t hesitate to contact me directly at the hotel. We hope to have the opportunity to welcome you back in the future for a much-improved stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

A great stay

Tripadvisor-waardering 5.0/5

jmeh08 Stellen - Gecertificeerde beoordeling door TripAdvisor

We stayed here for three nights and had a wonderful stay. The room was bright, airy, clean, had a great view over the district (we were on the sixth floor), the shower was amazing. The hotel had a good secure car park. The bed was comfortable and all in all it was brilliant

Dear Guest, Thank you for the great review! We are so pleased to know that you had a wonderful stay. Our team is dedicated to providing excellent service, and it’s gratifying to hear that it made a positive impact on your visit. We hope to welcome you again soon!" Kind Regards, Sovana Bhattarai Front Office Manager

A GOODIE

Tripadvisor-waardering 4.0/5

jantjevdp1 Stellen - Gecertificeerde beoordeling door TripAdvisor

Hotel beter dan verwacht. Heel vriendelijk personeel en heel gemakkelijk om Sydney te bereiken via the rivercat ( parramatta river ) of via trein . afstand 13 km. Dus de rust op een boogscheut van sydney. Er is ook mogelijkheid om te tennissen ( hebben wij trouwens iedere avond gedaan.) Hotel mega ligging indien je ook Blue Mountains wil bezoeken

Dear jantjevdp1 Thank you for your great review. The hotel is in a great location and we are pleased that you found it convenient for your purposes. Kind regards Joleen R Hurst General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 509 beoordelingen 8.7/10 Locatie
  • 1.071 beoordelingen 5.4/10 Kamer
  • 773 beoordelingen 7.3/10 Service
  • 22 beoordelingen 4.9/10 Wifi
  • 532 beoordelingen 3.9/10 Netheid
  • 273 beoordelingen 3.3/10 Voorzieningen
  • 235 beoordelingen 6.3/10 Ontbijt
  • 214 beoordelingen 3.5/10 Eten

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.