Mercure Sydney Parramatta 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 1.347 beoordelingen

Beste prijs
garantie
Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
Hassall Street 106, 2142 SYDNEY, Australië

Omschrijving

Extras van het hotel

  • 4 flexibele congres- en evenementenruimten

  • Moderne Australische keuken in M Restaurant & Bar

  • WiFi, lcd tv met kabelkanalen en werkruimte

  • Buitenzwembad, spa, tennisbaan en terrasstoelen

  • 10 minuten van het Olympisch Park en 40 minuten naar de centrale zakenwijk van Sydney

Onze accommodaties

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Hotel locatie

Mercure Sydney Parramatta

Hassall Street 106
2142 SYDNEY
Australië

Gps:-33.81897, 151.021591

Telefoon
Fax +61 2 8836 1043

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

M RESTAURANT

M restaurant serveert dagelijks een ontbijtbuffet en een dinermenu à la carte. De chef-kok presenteert een modern Australisch menu, gespecialiseerd in zeevruchten en steak. 's Zomers kunt u op het terras eten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  1.347 beoordelingen

TripAdvisor score  4.0/5  1.106 beoordelingen

Extremely disapointed.

Tripadvisor-waardering 1.0/5

Mick C Gecertificeerde beoordeling door TripAdvisor

I've stayed in many Hotels around the World & this was the worst Hotel I've stayed at. Overpriced, dirty, run down & in need of desperate rennovations. Aircon stuck on 24degs. Staff were ok but knew they couldn't fix anything. No Engineers on duty. Eventually changed rooms. Still no room phone & TV broken. Extremely disapointed.

Dear Mick, Thank you for sharing your detailed feedback. I’m truly sorry to hear that your experience at Mercure Parramatta did not meet your expectations. The concerns you’ve raised, from the condition of the interiors to the housekeeping standards, are deeply concerning and fall far short of the quality we strive to provide. Your observations about the worn furnishings, maintenance issues, and lack of attention to cleanliness are being taken seriously, and I’ve shared your comments with our management and maintenance teams for immediate review. Rest assured, we are addressing these shortcomings to ensure improvements are made promptly. We sincerely apologize for the discomfort and inconvenience caused during your stay. While we cannot change your past experience, we would greatly appreciate the opportunity to make it up to you. Please feel free to reach out to us directly if you’d consider staying with us again, so we can ensure your next visit meets the high standards we aim for. Thank you again for your feedback—it is invaluable in helping us improve. Kind Regards Sovana Bhattarai Front Office Manager

Hilarious as a show. No fun to stay. Too far from eat street and dumpy as. My company will be getting told; never again!

Tripadvisor-waardering 1.0/5

Hbutter Zaken - Gecertificeerde beoordeling door TripAdvisor

Perhaps once upon a time it was glossy. Now it’s ‘Faulty Towers’. The coffee machine doesn’t work. One of three lifts functions. There is a constant stream of mini buses dropping Chinese tourists 30 at a time; who all want to get in the lift at the same time.

Dear Guest , Thank you for sharing your feedback. We are truly sorry to hear that you had such a negative experience with us. This is certainly not the level of service we strive to provide. We do few restaurants near the hotel; I am sorry if my team did not communicate you about the nearby restaurant. We’ve already addressed this issue with our team and are taking steps to ensure that our scheduling and customer service are improved moving forward. If you would like to discuss further Please contact myself on 02 88361000 .Thank you for bringing this to our attention. We truly value your feedback and hope to have the chance to serve you better in the future. Sincerely , Sovana Bhattarai Front Office Manager

Room 305 - Below Standard and Over-priced.

Tripadvisor-waardering 2.0/5

A272THkevinh Gecertificeerde beoordeling door TripAdvisor

Room cost us $382 for one night. Motel was rated 4 stars. This room should be barely a 3 star. * There was no telephone in the room. We needed to contact Reception on a number of occasions and had to use the lift. In total, 7 trips down the elevator to have things sorted for our stay. * 3 people were booked for this hotel. Room only contained 2 cups, 2 towels, 2 glasses and 2 spoons. No other crockery or knives/forks. When we went to complain about the shortage, reception gave us the 3rd towel and said that the remaining items would be delivered to the room shortly. Hours later, they never arrived. Another trip to Reception. * Room temperature was stifling and the aircon controls were locked and to be adjusted by the staff - another trip to Reception as there was not telephone in the room. * No bottle opener. We went to reception (again) to obtain one and was told that they only had one for the entire motel and that they would need to accompany us back to the room to take it back after we had used it. When another bottle need to be opened, we had to take it down to Reception. * Room door had paint peeling and scratches across it. * Bathroom had no exhaust fan and the steam caused havoc. The 2nd and 3rd person had to leave the bathroom door open and hope that it did not set off the smoke alarm.

Dear Guest , Thank you for sharing your feedback. We are truly sorry to hear that you had such a negative experience with us. This is certainly not the level of service we strive to provide. We understand how frustrating it must have been to go up and down the lifts and we apologize for the delay. We’ve already addressed this issue with our team and are taking steps to ensure that our scheduling and customer service are improved moving forward. Thank you for bringing this to our attention. We truly value your feedback and hope to have the chance to serve you better in the future. If you would like to discuss further, please contact myself on 02 88361000. Kind Regards Sovana Bhattarai Front Office Manager

Great Location

Tripadvisor-waardering 3.0/5

83MarkP83 Stellen - Gecertificeerde beoordeling door TripAdvisor

Very pleasant stay. Great staff. Very good size room. Lovely pool and tenis court is a bonus. Really good location especially if you are going to Olympic Park or Rose Hill Race course. Hotel needs a refurb carpets are looking very sad and walls a new paint job. Our room did not have a chair for the desk top.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Sovana Bhattarai Front Office Manager

A GOODIE

Tripadvisor-waardering 4.0/5

jantjevdp1 Stellen - Gecertificeerde beoordeling door TripAdvisor

Hotel beter dan verwacht. Heel vriendelijk personeel en heel gemakkelijk om Sydney te bereiken via the rivercat ( parramatta river ) of via trein . afstand 13 km. Dus de rust op een boogscheut van sydney. Er is ook mogelijkheid om te tennissen ( hebben wij trouwens iedere avond gedaan.) Hotel mega ligging indien je ook Blue Mountains wil bezoeken

Dear jantjevdp1 Thank you for your great review. The hotel is in a great location and we are pleased that you found it convenient for your purposes. Kind regards Joleen R Hurst General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 481 beoordelingen 8.8/10 Locatie
  • 1.036 beoordelingen 5.8/10 Kamer
  • 809 beoordelingen 7.9/10 Service
  • 20 beoordelingen 2.4/10 Wifi
  • 474 beoordelingen 4.5/10 Netheid
  • 252 beoordelingen 3.6/10 Voorzieningen
  • 244 beoordelingen 3.9/10 Eten
  • 206 beoordelingen 5.6/10 Ontbijt

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.