Pullman at Sydney Olympic Park 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 2.423 beoordelingen

Beste prijs
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Pullman at Sydney Olympic Park - Image 1
Pullman at Sydney Olympic Park - Image 2
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Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australië

Omschrijving

Extras van het hotel

  • Complimentary WIFI

  • Guest rooms provide stunning panoramic views

  • Bacar Restaurant features an extensive and enticing wine list

  • 24 hour fit lounge

  • 2 minute walk to rail station, 26 minute drive to CBD

Onze accommodaties

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Hotel locatie

Pullman at Sydney Olympic Park

Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australië

Gps:-33.849167, 151.068771

Telefoon
Fax +61 2 8762 1263

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

BACAR RESTAURANT

Restaurant Bacar is een chic eigentijdse restaurant in het Pullman at Sydney Olympic Park. Geniet van de onvergetelijke, seizoensgebonden menu's, samengesteld door onze bekroonde chef Ben Nicholls.

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Meer informatie

ALL beoordeling  4.3/5  2.423 beoordelingen

TripAdvisor score  4.5/5  1.875 beoordelingen

Disappointing Stay.

Tripadvisor-waardering 1.0/5

J J Gecertificeerde beoordeling door TripAdvisor

The hotel has an excellent location, although the staff’s performance is average. Specifically, the duty manager, Tanya, fell short of expectations and demonstrated a lack of focus on guest satisfaction. I strongly recommend further training to focus more on customers needs and expectations.

Dear J J, Thank you for sharing your feedback with us. We are disheartened to learn about your disappointing experience at our hotel. We appreciate your kind words about our location and regret to hear about the service shortfall you encountered. Rest assured, guest satisfaction is our top priority, and we will address your concerns internally. Your suggestion for further training is duly noted. We hope to have another opportunity to exceed your expectations in the future. Warm regards, Dianne Knight Director Rooms

Fawlty Towers designed this hotel - don't stay here if you want wifi or mobile charging points!

Tripadvisor-waardering 1.0/5

TheMohawkSingapore Gecertificeerde beoordeling door TripAdvisor

The staff were nice but the hotel room was designed by Fawlty Towers! There are also no phone charging points at all! In 2024! The wifi was appalling. It kept going off and on and when it was on it kept dropping and wasn't fit for purpose. The bed had a duvet on which did not fit the duvet cover and no one had noticed! Several times they tried to tell me that this was normal! Then they blamed the laundry people for doing this! Just common sense bypass going on here! How can a four star hotel give a customer a duvet with a duvet cover that is too small for it? The desk had a chair that was too low for it to be able to use the desk properly!' They had to find me a conference chair with cushions so that I could reach the desk! Bizarre design! The sink was so badly designed that it could not be used to fill up either the kettle or the water bottle they gave me without spilling out all the water from them! It was a joke! I had to use the small glass that they gave us to fill up with water and then pour the water into the kettle to be able to use it! On my 3rd day they didn’t even bother to clean my room! I left at midday and came back at 11pm and the room had not been touched, this despite the fact that I did not have the don’t disturb sign on. Shocking for a hotel of this nature not to clean your room! I had to call up to get some coffee granules for the morning but clearly no one had tried to clean the room. What kind of SOP allows that? It’s like a hotel room from the 1990s! Fawlty Towers designed, don't stay here! Bailey was fantastic as introduced me to Michael who saved me a load of money in taxi fares to and from the airport. Great location for the concert which is why I am here but I wouldn’t stay here again, it’s a shambles.

Dear Chris J. Reed, I would like to express my sincere apologies for the numerous inconveniences you experienced during your stay with us. Your feedback regarding the design flaws in the room, the absence of phone charging points, and the subpar wifi connection is deeply concerning. Please rest assured that we take your comments seriously and will address these issues with our team. It is disappointing to hear about the issues with the duvet and duvet cover, as well as the desk and chair setup. Such lapses in attention to detail do not reflect the high standards we strive to maintain. We will investigate these matters further to ensure they are rectified promptly. Regarding the cleanliness of your room, I sincerely apologize for the oversight in servicing your accommodation. This is certainly not indicative of our usual standards, and I will personally look into the breakdown in our housekeeping procedures to prevent such incidents from occurring in the future. I am delighted to hear that Bailey provided you with excellent service and introduced you to Michael, who assisted you with transportation arrangements. We appreciate your kind words about our team members and the hotel's convenient location for the concert. Once again, please accept my apologies for the shortcomings you encountered. We value your feedback as it helps us improve, and I hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve. Warm regards, Dianne Knight Director Rooms

Conference Attendance

Tripadvisor-waardering 4.0/5

David G Zaken - Gecertificeerde beoordeling door TripAdvisor

A mid standard hotel located close to our conference facilities. Check-in and other formalities good, breakfast I would rate quite high but the bed, my goodness. Each night the bed was short sheeted. Despite my complaint to housekeeping every night was the same. I had to pull everything out from the end of the bed to get under the sheet and doona. and despite having a king room, it was 2 single beds pushed together, so I had a ridge running down the centre, most uncomfortable. Other conference attendees also complained of the same issues...

Dear David G, Thank you for taking the time to share your feedback regarding your recent conference attendance at Pullman at Sydney Olympic Park. We are pleased to hear that you found our check-in process and other formalities to be satisfactory. Your kind words about our breakfast are greatly appreciated. We sincerely apologize for the inconvenience you experienced with the bedding in your room. We take guest comfort very seriously, and it is disheartening to learn that the bed was not up to our usual standards. Rest assured, your comments have been shared with our housekeeping team to address the issues you encountered during your stay. At Pullman, we strive to provide a seamless and comfortable experience for all our guests, and we regret that we fell short in this instance. Your feedback is invaluable to us as it helps us identify areas for improvement. We are committed to ensuring that each guest enjoys a restful and pleasant stay with us. We hope to have the opportunity to welcome you back in the future and demonstrate the high level of service and comfort that we are known for. Should you choose to stay with us again, please do not hesitate to contact me directly so that I can personally oversee your reservation. Warm regards, Dianne Knight Director Rooms

FANTASTISCH !!

Tripadvisor-waardering 5.0/5

SasE123 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Echt een tophotel, 5 sterren meer dan waard. Kan niks negatiefs bedenken over dit hotel. Comfortabele schone kamers van alle gemakken voorzien, personeel is supervriendelijk en uiterst behulpzaam. Ontbijtbuffet is uitgebreid en vers, echt heerlijk ontbeten! De ligging is wellicht wat ongunstig als je de stad wilt zien, maar door het treinstation op nog geen 5 min loopafstand van waar iedere 10 min een trein gaat, ben je alsnog zo in het centrum.

Dear SasE123 Thank you so much for you lovely review of our hotel, we are very proud that you have been able to experience our hotel and local area and have had fantastic interactions with our team. We agree the buffet breakfast is outstanding at the Pullman and we are pleased to read you were able to enjoy the fresh offering before heading into to the city for some sight seeing. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Knight Director of Rooms

Perfect hotel

Tripadvisor-waardering 4.0/5

Rigger_90 Zaken - Gecertificeerde beoordeling door TripAdvisor

Hotel is echt heerlijk. Biedt alle faciliteiten voor leisure en zaken. De omgeving is een beetje dood. Het personeel is erg vriendelijk en staat altijd ready to help. De housekeeping snapt in onze optiek nog niet helemaal what Do Not disturb means..

Dear Daniel, Thank you for your kind words in regards to your recent stay with us at the Pullman hotel! We are so happy to read that you thoroughly enjoyed your stay! We look forward to welcoming you back again very soon! Kind Regards, Nathan Cox General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 639 beoordelingen 8.5/10 Locatie
  • 1.374 beoordelingen 7/10 Kamer
  • 1.419 beoordelingen 8.3/10 Service
  • 14 beoordelingen 7.7/10 Wifi
  • 461 beoordelingen 5.8/10 Netheid
  • 270 beoordelingen 7/10 Ontbijt
  • 251 beoordelingen 4.4/10 Goede prijs-kwaliteitsverhouding

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Al onze hotels in Sydney Olympic Park

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.