Mantra on the Esplanade - Darwin 3 estrelas

Classificação clientes Avis (Classificação ALL) 3.6/5 760 comentários

Mantra on the Esplanade - Darwin - Image 1
Mantra on the Esplanade - Darwin - Image 2
Mantra on the Esplanade - Darwin - Image 3
Mantra on the Esplanade - Darwin - Image 4
88 The Esplanade, 800 DARWIN, Austrália

Descrição

Extras do hotel

  • Localização na esplanada, vistas para o porto

  • Combinação de quartos de hotel e quartos estilo apartamento

  • Piscina externa, perto da cidade

  • Transporte para todas as principais saindo do hotel

  • Perto do Darwin Convention Centre

Nossas acomodações

Localização do hotel

Mantra on the Esplanade - Darwin

88 The Esplanade
800 DARWIN
Austrália

GPS:-12.463172, 130.838528

Telefone
Fax +61 8 8943 4388

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% para não fumantes

Piscina

Make the most of the warm Darwin weather during your stay and soak up the tropical heat poolside at our refreshing outdoor pool.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.6/5  760 comentários

Classificação no TripAdvisor  3.9/5  2.515 comentários

Good but not great

Classificação TripAdvisor 4.0/5

AussieHolidays Avaliação certificada TripAdvisor

Our experience was better than most other recent reviews. Great location. Good clean, spacious and quiet room. Efficient service. Yes, the decor is dated and the ground floor reception area is a bit of a wasteland. The breakfast service available is not very enticing, but good eateries are nearby. Parking is available onsite and a pool is on the premises. In short a good, but not great accommodation option, in a fabulous location.

Dear AussieHoidays, Thank you for your review. We are glad that you had a good stay with us and understand that there are some things that need to be improved to make the stay great. We are hoping to have a refurbishment sooner than later so as to improve the guest experience. We hope to welcoming you again soon. Sincerely, Terence

Stay away

Classificação TripAdvisor 2.0/5

Alia H Avaliação certificada TripAdvisor

Don't go here. No restaurant, no cleaning unless you stay more than 7 days so u have to wash your own towels & own dishes. Staff are not helpful, the place is tired & old

Dear 402aliah, Thank you for taking the time to share your feedback. I am very sorry to hear that your experience did not meet expectations. I regret that our service model, which provides housekeeping for stays of seven nights or more, was not made clearer to you in advance. I understand how this may have caused inconvenience, and I will ensure that our communication around this is improved. I also apologise that you did not find our team as helpful as they should have been, and that the overall condition of the property fell short of your expectations. Please be assured that your comments are taken seriously and will be shared with both our service and maintenance teams for immediate follow-up. We hope to have the opportunity in the future to welcome you back and provide a more comfortable and positive experience. Sincerely, Terence

WHAT IS ADVERTISED IS NOT WHAT YOU GET

Classificação TripAdvisor 1.0/5

Peter W Avaliação certificada TripAdvisor

After 4 emails and still no response from the management team at Mantra Esplanarde Darwin as promised I am still waiting. I had booked a 3 bedroom apartment, 6 months in advance for our stay on the 5th and 6th August 2025, because the views were so spectactular as per the advertisement. We did not need a 3 bedroom apartment as there was just the 2 of us but i wanted to have a special room with spectactular views to surprise my husband for our 40th wedding anniversary celebration but what we got was not what was advertised. We got a room on the first floor with a view of the carpark. To say I was disappointed is an understatement as i had paid $1242 for 2 nights, way over my budget, but i wanted this to be special to celebrate our anniversary and I know my husband loves a great view. I immediately went down to the reception and voiced my disappointment, that this was not the room thet i booked, as per the advertisement, and i was told that the hotel was full and there were no other rooms available but she would pass on the message to the team leader and would recieve a phone call on the same day, That phone call never happened. Since then I have emailse on 4 occasions and have not recieved any response or offer of compensation. I am a loyal gold Accor member and use Mantra on most of our holidays. I feel bitterly disappointed in Mantra Esplanarde Darwin in the apparant lack of interest in resolving this matter for a loyal customer.

Dear Peter, Thank you for taking the time to share your feedback. We sincerely apologise that your recent stay with us at Mantra on the Esplanade did not meet your expectations, and that your special occasion was impacted in this way. It is disappointing to hear that your concerns were not addressed in a timely manner and that communication from our team fell short. This is not the level of service we strive to provide, particularly for our loyal Gold Accor members. I am currently away but have asked Dolly, our Rooms Division Manager, to contact you regarding this matter. Once again, we apologise for the disappointment and thank you for bringing this to my attention. Your feedback is invaluable to improving our service. Sincerely, Terence

Maintenance required on this Hotel for health of clients.

Classificação TripAdvisor 1.0/5

Navigator48202476071 Romântica - Avaliação certificada TripAdvisor

I have tried Email to make you aware of room but with no response so I write this review. I am writing to make you aware of the state of room 119 The Mantra Esplanade Darwin. We stayed one night the cleanliness of the room was unacceptable. First. It smelt damp and musty. To the point that we left our room door open to the corridor when possible. Secondly. The exhaust fan in the bathroom was so filled with dirt, fluff, mould that it can hardly turn, resulting in very poor ventilation of the bathroom. It needs to be replaced. Thirdly. The air conditioner vent to the room was filthy with Black Mould so we didn’t use it. These things are deep clean issues and your cleaner would not have the time or expertise to do it. You need some serious maintenance done on this hotel regarding Smell, Mould and ventilation.

Dear Navigator48202476071, Thank you for taking the time to share your feedback regarding your recent stay at Mantra on the Esplanade Darwin. We sincerely apologise that the condition of your room did not meet your expectations and for the discomfort this caused during your stay. The issues you have described regarding cleanliness, ventilation, and mould are taken very seriously. This is not the standard of service or quality we aim to provide, and I regret that your attempts to contact us beforehand did not receive a response. I have shared your concerns with our maintenance manager and rooms division manager to ensure immediate inspection and rectification of the matters raised. We hope to have the chance to welcoming you again in future for a much-improved experience. Sincerely, Terence

Do not book

Classificação TripAdvisor 1.0/5

Mark P Avaliação certificada TripAdvisor

Very very tired, a/c is sub standard and noisy , bathroom v poor condition, pipe noises or a/C squeal kept us up at night. Stay away.

Dear K7417LRmarkp, We deeply apologise your stay did not meet expectations and for the discomfort caused by the air conditioning and bathroom issues. We completely understand the frustration this caused and appreciate you sharing your feedback, which has been passed to our team for improvement. We hope to have the opportunity to welcoming you again in future for a much-improved experience. Sincerely, Terence

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 313 comentários 8.9/10 Localização
  • 581 comentários 5.4/10 Quarto
  • 324 comentários 5.9/10 Serviço
  • 27 comentários 2.6/10 Wifi
  • 258 comentários 3/10 Limpeza
  • 224 comentários 5.1/10 Conforto
  • 138 comentários 3.6/10 Comodidades
  • 123 comentários 2.7/10 Atmosfera

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.