Mantra Pandanas 3 estrelas

Classificação clientes Avis (Classificação ALL) 3.9/5 642 comentários

Mantra Pandanas - Image 1
Mantra Pandanas - Image 2
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43 Knuckey Street, 800 DARWIN, Austrália

Descrição

Extras do hotel

  • Localização no centro comercial central, o hotel mais alto de Darwin

  • Combinação de hotel, estúdio e quartos estilo apartamentos

  • Piscina em estilo lagoa e academia

  • Instalações para conferências e restaurantes

  • Piscina de borda infinita e área externa no local

Nossas acomodações

Localização do hotel

Mantra Pandanas

43 Knuckey Street
800 DARWIN
Austrália

GPS:-12.461203, 130.843023

Telefone
Fax +61 8 8901 2999

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes

TABLE FORTY THREE

Fazer uma refeição em Darwin é um prazer quando você se hospeda no Mantra Pandanas. Este restaurante de Darwin totalmente licenciado é uma ótima escolha, com um extenso menu australiano moderno, decoração tropical elegante e ambiente descontraído.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.9/5  642 comentários

Classificação no TripAdvisor  4.0/5  1.425 comentários

Avoid both Mantra properties in Darwin if you can.

Classificação TripAdvisor 1.0/5

123Never_Again5678 Avaliação certificada TripAdvisor

Very tired property. Holes in carpet. Worn skirting boards. Shower door sounded like it would shatter every time I moved it. Reported it on Monday and on Thursday morning (just prior to check out on Friday morning I was offered a different room). Carpet in hall no longer attached. On one evening there was a fire alarm. I'd strongly suggest avoiding either Mantra property in Darwin.

Dear 123Never_Again5678, Thank you for your review. We apologise for the maintenance issues and inconvenience you encountered. Please be assured that your feedback has been shared with our maintenance and operations teams to ensure these issues are addressed promptly and thoroughly. We value your honesty, as it allows us to improve both the condition of our property and the service we provide. I hope that, despite this experience, you might consider giving us another opportunity in the future to deliver a much-improved experience to your stay. Sincerely, Terence

Exceptional stay in Darwin

Classificação TripAdvisor 5.0/5

sweet631 Avaliação certificada TripAdvisor

We had a one bedroom apartment which was immaculate in its presentation and had a very comfortable bed, which was great for sleeping. We made good use of the well equipped laundry, kitchenette, large fridge, a walk-in shower in the bathroom. The sofa was comfortable, and to top it off, a large balcony with brilliant sea views. The staff were friendly and welcoming, and ensured a great stay, by easily meeting any reasonable request. Mantra Pandanas is close to the city center, and a supermarket. It has its own restaurant and bar, which we enjoyed on several occasions, with the food and service being top notch.

Dear sweet631, Thank you for your wonderful feedback. We’re thrilled you enjoyed your apartment, the sea views, and the comfortable facilities, and that our team and restaurant contributed to a great stay. We look forward to welcoming you back to Mantra Pandanas for another exceptional experience! Sincerely, Terence

Disappointing

Classificação TripAdvisor 3.0/5

Annabellamaria Avaliação certificada TripAdvisor

We stayed here for 10 days during our trip around NT. We chose this property as it advertised - sea views, balcony with outdoor furniture, on site restaurant, swimming pool with sun loungers, proximity to numerous restaurants. Weeeeeeeeeeell yes there was a distant sea view over many roof tops, & outdoor furniture on the balcony once we asked for another chair. The on-site restaurant is a joke, it doesn't seem to open at weekends & the wine choice was limited to 3 options the night we thought we might dine there before going elsewhere. The pool isn't heated and is really really cold, as it doesn't get sufficient sun, plus there is a paucity of deck chairs. On a plus side the staff were welcoming, kind and helpful, & the complex is on the fringe of the CBD & close to a supermarket & restaurants. It's also within walking distance of the Wave Pool which is an amazing feature. And you can feel very secure 24/7 because the fire alarms are super sensitive - they went off 4 times while we were there and it's upsetting running around getting dressed & grabbing your passports to evacuate, only to be told "no action is necessary" after about 10 minutes. All in all a tad disappointing, as I am sure we could have got better value for money elsewhere.

Dear Annabellamaria, Thank you for sharing your feedback. We apologise that some aspects of your stay, including the pool, restaurant availability, and fire alarms, did not meet your expectations. We completely understand how frustrating this must have been and sincerely apologise for the inconvenience caused. We are glad to hear our team made you feel welcome and that you appreciated the location and security. Your comments have been shared with management as we continue to improve the guest experience. We hope to have the opportunity to welcoming you again in future for a much-improved expeirence. Sincerely, Terence

Enjoyed our stay.

Classificação TripAdvisor 4.0/5

Peter B Avaliação certificada TripAdvisor

Good location, very comfortable rooms, and bed. No trouble with the Wifi and the view was good. We were in Darwin earlier during the festival and were disappointed with the hotel. The Mantra was a welcome upgrade on our previous experience. We would stay again on a revisit.

Dear Peter, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, the comfort of your room, and the view, and that we were able to provide a better experience than your previous visit. We look forward to welcoming you back on your next trip to Darwin. Sincerely, Terence

Fire alarms 2 out of 6 days

Classificação TripAdvisor 3.0/5

Lisa K Viagem com amigos - Avaliação certificada TripAdvisor

The fire alarms went off both times when I was either sleeping (and dog tired) or straight out of the shower, naked. Extremely disruptive to daily plans and not warranted as both time false alarms. But you don’t know that at the time you’re considering burning alive, wondering why you never made a will, and how sad it will be to never see your family and pets again. The pool is not heated and there are 5 sun lounges for hundreds of guests - pool Hunger games. Decent sun hours are 11-2pm, the rest of the time is shaded. The room was a serviced apartment but wasn’t cleaned once in our 6 day stay. And for $360 a night that’s a rip off. The young female staff on reception were almost useless and mildly surly. It was inconvenient to inconvenience them. The cafe is shut on weekends - go figure. Central location was good for the festival, the room had views, but mostly of building rooftops with the harbour off somewhere not so visible in the middle distance. They lost me at the unprofessional female reception staff. That clinched the deal to not prioritise this hotel next time.

Dear Lisa, We are truly sorry for the disruptions and inconveniences you experienced during your stay, from the false fire alarms to the room servicing and pool facilities. We completely understand how frustrating this must have been and sincerely apologise for falling short of your expectations. Your feedback regarding our team and services has been shared with management to ensure improvements are made. We hope to have the opportunity to welcoming you again i n future for a much-improved experience. Sincerely, Terence

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 175 comentários 9.2/10 Localização
  • 431 comentários 6.9/10 Quarto
  • 279 comentários 7/10 Serviço
  • 6 comentários 0/10 Wifi
  • 177 comentários 4.6/10 Limpeza
  • 104 comentários 3.4/10 Comodidades
  • 70 comentários 4.1/10 Atmosfera
  • 66 comentários 4.1/10 Comida

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.