曼特拉奎恩酒店 - 布里斯班 4 星

客户意见评级 (ALL 评级) 3.6/5 512 评论

曼特拉奎恩酒店 - 布里斯班 - Image 1
曼特拉奎恩酒店 - 布里斯班 - Image 2
曼特拉奎恩酒店 - 布里斯班 - Image 3
曼特拉奎恩酒店 - 布里斯班 - Image 4
570 Queen Street, 4000 布里斯班, 澳大利亚

描述

酒店其他优惠

  • 酒店靠近市中心和毅力谷区 (Fortitude Valley)

  • 可以选择现代酒店客房和公寓

  • 我们的酒店设施包括无线网络、地下停车场、游泳池、水疗中心和健身房

  • Host your next function with us, in our extensive conferencing and event facilities

  • 步行可至购物和餐饮区域

我们的客房

客房

酒店客房

  • 2 个人最多
  • 21 m² / 226 sq ft
  • 床上用品 1 x 拼接床

酒店位置

曼特拉奎恩酒店 - 布里斯班

570 Queen Street
4000 布里斯班
澳大利亚

GPS:-27.462176, 153.030816

电话
传真 +61 7 3236 9637

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

游泳馆

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.6/5  512 评论

TripAdvisor 评级  3.6/5  1,446 评论

Well recommended

Tripadvisor 评级 5.0/5

Kathie R 经 TripAdvisor 认证的评论

What a spot no need to even use the car everything is in walking distance even a supermarket over the road. there is a bus stop close by, the river with all the best restaurants & cafes. Extremely clean & much larger than I expected with a full kitchen - I will be back

Poor service

Tripadvisor 评级 1.0/5

746francoisp 经 TripAdvisor 认证的评论

The reception was unattended when we arrived at 7pm - we had to wait for 15mn-, the room were not cleaned for 3 days, there was no proper buffet breakfast, the rooms were smelly. We were 4 people travelling together for business. All of us had the same experience.

Dear Francois, Thank you for taking the time to leave a review. I am sorry to hear about your experience with us. Your feedback is important to us and will be passed along to the relevant departments. Sincerely, Mantra on Queen Reception

Do not do it

Tripadvisor 评级 1.0/5

Walkertrav 商务住宿 - 经 TripAdvisor 认证的评论

Everyone staying at this hotel had a horrible experience. Some got to the hotel and decided to stay somewhere else…I wish I had. I heard the car park was really small so I thought I would try to call and email reception to see if my car would fit..but there was no one answering the phones. When I told reception (and should the calls), they weren’t concerned. The rooms are standard. Price was extreme- they wanted $389 for one night stay in a small dated hotel room. I have never given a bad review but this place deserves it

Dear Travis, Thank you for taking the time to leave a review. I am sorry to hear about your experience with us. Your feedback is important to us and will be passed along to the relevant departments so that we can improve on our service. Sincerely, Mantra on Queen Reception

Poor experience for business travelers

Tripadvisor 评级 2.0/5

Kerrie F 经 TripAdvisor 认证的评论

This is really average. Rubbish around the front door on arrival. Poor facilities. Restaurant advertised in the rooms as being open for dinner. But, when you go down to have dinner, there is a sign ‘coming soon.’ Inconvenient location and noisy. Even with a corporate booking, I had to pay a ‘bond.’ Not good for business travel.

Dear Kerrie, Thank you for taking the time to leave a review. I am sorry to hear about your experience with us at Mantra on Queen. Your experience is not one we strive to give our guests. Your feedback is important to us and will be passed along to the relevant departments so that we can improve on our service. Sincerely, Mantra on Queen Reception Team

Cleanliness ZERO

Tripadvisor 评级 1.0/5

Marilyn M 商务住宿 - 经 TripAdvisor 认证的评论

The lady at reception was very rude and unhelpful. The foyer was dirty. I was told to go sit on the couch and wait until she was ready to serve me. I sat on the couch and found down the sides of the couch was filthy with lolly wrappers and other rubbish. The room looked clean until I really looked the cushion covers looked like they had seen better days, the curtains looked and felt dirty like they had never been washed since they were first put in the room. The bathroom had a bath in it which being an older person had trouble getting into it so I could have a shower, the taps are so ancient having to work out how to get the water to come through to the shower and not the bath. The bath and tiles were not cleaned properly, mould and rust around the areas like the towel rack. Restaurant floor was dirty, no uniforms were worn by the staff, one young lad was wearing tracksuit pants with the leg zippers undone, the young guy that served me had a dirty apron on. I was told the fish was fresh Barramundi but found that the fish was frozen from a packet probably from Woolworths on shoestring chips and salad that had seen better days. The guy that served me was later waving a wet mop around between the tables this made me feel sick, he then started vacuuming the floor between the tables, I was the only person that ate in there. I can understand why now Breakfast was suppose to start at 6am, the restaurant was closed and in darkness. I gathered breakfast was off the menu. I am still waiting for my holding money to be returned to my bank account. They don’t seem to care about the cleanliness of the entire motel I won’t be staying there again.

Dear Guest, Apologies for the delay response, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. From my end we can see that this matter has been dealt with. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +61 7 3234 8888 | queen.res@mantra.com.au | mantra.accor.com

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其他网络用户评价我们的酒店

  • 234 评论 7/10 位置
  • 395 评论 5.3/10 房间
  • 249 评论 7.1/10 服务
  • 13 评论 1.3/10 上网
  • 187 评论 3.8/10 清洁度
  • 131 评论 4.5/10 舒适度
  • 87 评论 3/10 设施
  • 80 评论 2.9/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。