布里斯班毅力谷珮璞酒店 4 星

客户意见评级 (ALL 评级) 3.7/5 1,218 评论

布里斯班毅力谷珮璞酒店 - Image 1
布里斯班毅力谷珮璞酒店 - Image 2
布里斯班毅力谷珮璞酒店 - Image 3
布里斯班毅力谷珮璞酒店 - Image 4
阿尔弗莱德街 179 号, 4006 毅力谷区, 澳大利亚

描述

酒店其他优惠

  • 位于娱乐区的中心地带

  • 设施齐全设计豪华的公寓

  • 独特的 U 形泳池、室外休闲区、健身房和瑜伽馆

  • 设有现代风格的餐吧，提供会议场所

  • 靠近购物中心、餐馆、画廊和剧院。

我们的客房

套房

Fortitude 套房

  • 3 个人最多
  • 床上用品 1 x 特大床

酒店位置

布里斯班毅力谷珮璞酒店

阿尔弗莱德街 179 号
4006 毅力谷区
澳大利亚

GPS:-27.456174, 153.031901

电话
传真 +61 7 3118 9198

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店
酒店附近
  • 停车

游泳馆

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.7/5  1,218 评论

TripAdvisor 评级  3.6/5  597 评论

CRAP

Tripadvisor 评级 1.0/5

Bernie P 经 TripAdvisor 认证的评论

When arriving at reception, gave meal ideas of Mexican next door. Great idea! Go to go to pool, 6pm, lift wouldn’t go there! Luckily 🍀 they had a shower! Them tried ringing the Mexican restaurant, no answer?????? So go to reception! They tell me again restaurant just next door 🚪 assuming I will eat there! Closed! Luckily 🍀 there was a 7/11 I could buy some milk & water 💦 I thought if I asked at reception they Might give me a small milk for coffee ☕️ 😂 obviously not 🙄 So sitting in wonderful Brisbane 🏖️ Watching tv 📺 7pm! Pool closed, restaurant closed 🤔 I was thinking I had more fun in Thailand What’s the point paying $800 To watch tv 📺 Luckily 🍀 I had a muffin from airport for dinner 🥘 Could of stayed at a Backpackers 😂 They usually have a pool & open restaurants in the street! And you wonder why people go to Bali 🏖️

Dear 674berniep, Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t go as expected. Regarding the pool, I’d like to clarify that it was open during your stay, but access does require using a different set of lifts which we do point out during check in. I apologise if that wasn’t made clear enough at the time. As for local dining options, we’re always happy to recommend nearby restaurants, though we don’t always have access to their operating hours. I’m sorry for the inconvenience this caused and understand how frustrating it must have been. Your feedback is appreciated, and we’ll certainly take it on board as we continue to improve the experience for all our guests. We do hope to welcome you back in the future for a more enjoyable stay. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

Not an ideal room

Tripadvisor 评级 2.0/5

425kayl 商务住宿 - 经 TripAdvisor 认证的评论

Was allocated an accessible room, not sure why. There were no bedside tables, which was frustrating as I had to put everything on the floor. The lounge was small and felt cramped with the furniture. The bathroom was large and included a built in seat and shower curtain. The shower head had a mind of its own, difficult yo adjust the direction and sprayed water on the towels that were placed on the seat. There was no remote control for either of the TV’s. (Lounge or bedroom) I had to request a remote from Reception, who delivered within 10 minutes. Room faced the Main Street and construction site. The windows are double glazed.

Dear Kay, Thank you for your feedback. We apologies for the inconvenience regarding your allocated room. We’re sorry to hear about the lack of bedside tables – we can imagine how frustrating that must have been, and we will certainly look into this for future stays. We’ll also take your feedback on the lounge area and the bathroom on board, as we strive to improve the comfort and functionality of our rooms. Regarding the shower head, we sincerely apologies for the difficulty in adjusting it, as well as the issue with water spraying onto the towels. We’ll ensure this is addressed immediately. We also regret the inconvenience with the missing remote controls for both TVs. We’re glad to hear that Reception was able to deliver the remotes promptly. We understand your concern about the room facing the main street and construction site. While the double-glazed windows help minimise noise, we do appreciate that external factors can still be disruptive. Thanks again for your valuable feedback. We hope to welcome you back soon, with a much more comfortable stay. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

Disgusting experience

Tripadvisor 评级 1.0/5

Shelby S 经 TripAdvisor 认证的评论

The room amenities are suppose to include a hot tub, air conditioning , a dining table and NONE of these items were included. I don’t even have a blind to pull down in the bedroom meaning I cannot get dressed unless I’m in the bathroom. This is all false advertising and they refused to even come to look at the room or give any type of refund. They refuse to reply to my questions and just sent automated messages. This place is beyond disgusting. No parking available either. I have a portable air conditioner that isn’t fitted to anything and blows the hot air back into the room. This room doesn’t even have shampoo or conditioner in the “premier room” photos show no Netflix or wifi connection, no dining table or hot tub and refusal to do anything about it.

Dear Ms F1095NSshelbys, Thank you for sharing your feedback. I’m sorry to hear you were unhappy with your experience. I’d like to clarify that none of our hotel rooms are advertised with a hot tub inside. We also do not have portable air conditioners in our rooms, as all our apartments are fitted with ducted air conditioning. After checking our system, I haven’t been able to find a reservation under your name. It’s possible your booking was made through a private Airbnb listing within the FV building, which operates separately from our hotel. We don’t sell rooms with broken blinds or faulty air conditioning, and I’m sorry that this was the experience you had. I’d really like to look into this further. Please feel free to contact me directly on (07) 3118 9199 so we can clarify the details and ensure this is followed up properly. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

A Very disappointing Stay.

Tripadvisor 评级 2.0/5

dave_from_sydney 经 TripAdvisor 认证的评论

I’m honestly confused about how this place is considered a Peppers Hotel. It’s a mixed-use building with apartments, which I’ve never encountered before, and it didn’t live up to what I expected from a hotel of this brand. First off, there are no blackout blinds, so the room was brightly lit all night from outside lights, making it impossible to sleep properly. Unfortunately, the place is also overrun with cockroaches. We spotted them everywhere— in the bathroom, inside the coffee machine, and even at the pool. When we picked up our bag near the pool, we were greeted by a swarm of tiny cockroaches. Definitely not something I want to experience at a hotel. The hallways in the building were like saunas. It felt like they were cutting costs by not providing air-conditioning in common areas, and you can even spot the vents in the ceiling— it’s pretty clear they’re not turning them on. From the moment we walked in, took the lift, and got to our room, it was unbearably hot. We opted for the offsite parking, which turned out to be a spot in the Valley Metro car park, a good 2-3 blocks away. Alternatively, you can pay $45 a night for valet parking, which feels like a steep charge for what you get. Overall, I feel like I paid a premium price for what I was expecting to be a premium experience, and I was really disappointed. Honestly, I’d recommend staying somewhere else.

Dear Dave, Thank you for taking the time to share your experience. We truly regret that your stay did not meet the high standards you expected from a Peppers Hotel, and we sincerely apologies for the multiple issues you encountered during your visit. We understand your concerns regarding the mixed-use building and the absence of blackout blinds, and we will review this with our team to see how we can improve the room’s comfort and lighting for future guests. The cleanliness issues, particularly with the presence of cockroaches, are of great concern to us. This is certainly not the experience we aim to provide, and we are taking immediate action by working with pest control and our housekeeping team to address these matters effectively. We also apologies for the discomfort you experienced with the temperature in the hallways and the lack of air-conditioning in common areas. Your feedback has been noted, and we will investigate the building’s AC system to ensure that it is functioning properly and creating a more comfortable environment for guests. In regards to parking, we understand your frustration with the offsite option and the valet charge. We will review our parking information to ensure clarity for future guests, as well as consider ways to improve parking convenience and pricing. We deeply value your feedback and the opportunity to improve. We understand your disappointment, and we hope you’ll reconsider staying with us again in the future, as we are committed to providing a much better experience. Best regards, Duty Manager FV by Peppers

They denied me the right to take my medication

Tripadvisor 评级 1.0/5

Ngapera W 经 TripAdvisor 认证的评论

I booked a room for 3 nights whilst my daughter was in the QLD Children's Hospital doing sleep analysis study. Didn't want to be on the streets during the days so I got the room. I am a medical cannabis patient and I go to the doctor to get my prescriptions that I pick up at a chemist. This hotel charged me 300 and took my full security deposit for taking my medication even though I did not leave any evidence and I took it outside on the balcony. I do not smoke cigarettes and they tried to say it was a smoking Fee. I am allergic to tobacco and I cannot handle it in my system and so to be charged $300 when we didn't even sleep at this hotel I literally only got it so I could have my medication because I couldn't take it at the hospital. This is such an injustice and I will be taking it further

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其他网络用户评价我们的酒店

  • 459 评论 7.5/10 位置
  • 876 评论 5.8/10 房间
  • 584 评论 6.3/10 服务
  • 12 评论 4.3/10 上网
  • 392 评论 3.3/10 清洁度
  • 347 评论 4.3/10 设施
  • 309 评论 5/10 舒适度
  • 171 评论 7.1/10 游泳池

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