布里斯班佩珀尔斯 FV 酒店 4 星

客户意见评级 (ALL 评级) 3.7/5 1,202 评论

布里斯班佩珀尔斯 FV 酒店 - Image 1
布里斯班佩珀尔斯 FV 酒店 - Image 2
布里斯班佩珀尔斯 FV 酒店 - Image 3
布里斯班佩珀尔斯 FV 酒店 - Image 4

描述

酒店其他优惠

  • 位于娱乐区的中心地带

  • 设施齐全设计豪华的公寓

  • 独特的 U 形泳池、室外休闲区、健身房和瑜伽馆

  • 设有现代风格的餐吧,提供会议场所

  • 靠近购物中心、餐馆、画廊和剧院。

我们的客房

套房

Fortitude 套房

  • 3 个人最多
  • 床上用品 1 x 特大床

酒店位置

布里斯班佩珀尔斯 FV 酒店

阿尔弗莱德街 179 号
4006 毅力谷区
澳大利亚

GPS:-27.456174, 153.031901

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店
酒店附近
  • 停车

游泳馆

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.7/5  1,202 评论

TripAdvisor 评级  3.5/5  593 评论

Not great place to stay

Tripadvisor 评级 2.0/5

Christina B 经 TripAdvisor 认证的评论

Didn’t sleep a wink there was so much light in the bedroom it was like day all night! The room was also pretty basic with a bathroom that you need to navigate around furniture in the night to get to. Considering this was a delux room, this was pretty disappointing

Dear Christina, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for your feedback, and I’m truly sorry that your stay wasn’t as comfortable as expected. It’s disappointing to hear that the room layout and lighting impacted your sleep and ease of moving around at night. Our goal at FV by Peppers is to offer a relaxing, high-quality experience, especially in our deluxe rooms, so it’s concerning that your room didn’t meet these expectations. We’ll be reviewing both the lighting and layout to better understand how we can improve. If you decide to stay with us again, please reach out, and we’d be more than happy to assist with a room that better suits your preferences. Thank you again for bringing this to our attention. Sincerely, Guest Service Agent

Don’t stay here

Tripadvisor 评级 1.0/5

Dolly K 经 TripAdvisor 认证的评论

The hotel had a faulty hairdryer in the room and I had no idea. I used the hairdryer not knowing that there was two live wires bare. I ended up getting electrocuted and had a current throughout my body. Luckily I quickly realised and let go of the hairdryer. My wrist was burnt. I then went to check out and I mentioned it at the front desk. There was little response but that the manager would call me back. I received a call from the manager (Deepika) who confirmed that she saw the faulty hairdryer and asked if I was ok. I told her the situation and she said that she will file an incident report and the most she could do is give a refund for $70. Is my life only worth that much? I almost died if there was water or if I held on to it much longer. I’m so disheartened by the reaction of this hotel and no one has called me back to apologise. Really ? I can’t believe this lack of hospitality in the hospitality industry!

Parents/family of the groom, Wedding stay.

Tripadvisor 评级 4.0/5

Charmaine B 经 TripAdvisor 认证的评论

Good sized rooms for a family. Good location for a Fortitude Valley wedding... 2mins walk to woolworths, train & food outlets. 8mins walk to cloudland/The warehouse wedding venue. Two choice's of pools, Heated pool on floor 6 & beautiful out door pool on top floor.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed the spacious rooms and found the location convenient, especially for a wedding in Fortitude Valley. It sounds like you made the most of our nearby amenities and pools as well—the heated pool on level 6 and the rooftop pool are definitely guest favourites! We hope to welcome you and your family back to FV by Peppers for another enjoyable stay. Sincerely, Guest Service Agent

Apartments not luxury hotel

Tripadvisor 评级 1.0/5

therese m Couples - 经 TripAdvisor 认证的评论

No what we expected - this is an apartment not a luxury hotel. Room was 2 buildings and 2 lift trips away from reception. No pool towels provided. Pool on roof of a different building - shared with residents having large birthday parties in the pool area: This is not an Accor standard hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for your feedback, and I’m sorry to hear that your stay didn’t meet your expectations. At FV by Peppers, we aim to deliver a high standard of comfort and service, and it’s disappointing that elements of your experience fell short. We understand the importance of convenient access, and I apologize for any inconvenience caused by the building layout and pool accessibility. Your comments about pool towels and the pool environment are also noted. We will look into these aspects to ensure a more seamless experience for our guests. Thank you again for sharing your thoughts, as it helps us work toward a better experience for all. Sincerely, Guest Service Agent

Ok but could be refined

Tripadvisor 评级 3.0/5

redpantz 经 TripAdvisor 认证的评论

New building and great view at night but for $500/night slightly surprised not to have room cleaned daily (was probably in the fine print). Space is quite tight and balcony is not really a balcony (more of a glass room with some smallish opening windows). Sofas were a bit stained and dishwasher didn’t really clean so we ended up doing a lot of handwashing but with no running hot water in the kitchen. Staff all friendly and helpful when asked. Confusing entrances, a number of guests seemed lost finding the correct building, lift, reception, pool etc. Overall ok but could be refined a bit for families.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers Thank you for sharing your experience with us. I’m glad to hear you enjoyed the night views and that our staff were helpful during your stay. However, I’m sorry to hear that some aspects fell short of your expectations. We appreciate your feedback regarding housekeeping, the room setup, and amenities like the dishwasher and hot water, as these are certainly areas we want to ensure meet our standards. The building layout can be a bit complex, and I understand how that might have felt confusing, especially when travelling with family. We’ll take your comments on board as we continue refining our guest experience. Thank you once again for your valuable feedback, and we hope to welcome you back to FV by Peppers in the future for a smoother stay. Sincerely, Guest Service Agent

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 435 评论 7.1/10 位置
  • 812 评论 6/10 房间
  • 577 评论 6.3/10 服务
  • 11 评论 5.3/10 上网
  • 340 评论 3.1/10 清洁度
  • 335 评论 4.7/10 设施
  • 305 评论 5/10 舒适度
  • 172 评论 7.1/10 游泳池

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