Mantra Chatswood 4 étoiles

Note Avis clients (Note ALL) 4.0/5 580 avis

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Description

Les plus de l'hôtel

  • A 1 min. à pied de la gare de Chatswood avec liaison pour le quartier central des affaires

  • A quelques minutes à pied du centre commercial Westfield Chatswood

  • Piscine et salle de sport disponibles

  • Situé à côté des bureaux d'entreprises.

  • Sélection de studios et d'appartements avec 1 ou 2 chambres.

Nos hébergements

Studio

Studio

  • 2 pers. max
  • 33 / 355 sq ft
  • Literie 1 x Lit(s) King size

Localisation de l'hôtel

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australie

GPS:-33.796274, 151.179992

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

MELTING POT

Restaurant et bar proposant une cuisine australienne moderne. Carte d'en-cas au bar tous les soirs à partir de 17 h. L'endroit parfait pour se retrouver et prendre un verre avant le dîner.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.0/5  580 avis

Note TripAdvisor  3.5/5  1 308 avis

호텔에 불이낫는데 로비에 직원이없었다.

Note TripAdvisor 2.0/5

Seaside61883599214 Avis TripAdvisor

불이낫는데 로비에 직원도없고, 방에 탄내때문에 잠을 못잣다. 체크아웃할때 말했는데 그냥 별일아니라는 식의 대응이였다.

Dear Guest Thank you for your feedback. I am disheartening to hear about your experience at the hotel. I understand how distressing it must have been to deal with the smoke in your room and not get a satisfactory response. Your safety and comfort should always be a priority. Our team member was assisting fire brigade for further investigation and was not able to stay at the desk during that time. Please accept our sincere apology. Should you consider staying with us again, please do not hesitate to reach out directly. Our team member will ensure you have a enjoyable stay. Warm regards Jasper Chiu Operation Manager

10 hours was enough

Note TripAdvisor 2.0/5

Natalie H Avis TripAdvisor

Very disappointing, it was cheap but I expected it to be a better standard. Was fine for a 10hour stopover, but I definitely wouldn’t stay here again! Lots of mould in the bathroom, probably because the exhaust fan didn’t work. No bins. No tissues. Dryer didn’t work. Only 1 bowl. Mismatched everything else. Grubby furniture.

Hi K8798WONatalieh Thank you for your feedback. It is disheartening to hear that we didn’t meet your expectations, especially regarding cleanliness and amenities. We apologize for the housekeeping oversight. Our team definitely look into the problems with the bathroom fan, dryer, and the missing items to ensure they’re addressed promptly. Your feedback is invaluable in helping us improve and appreciate you bringing these issues to our attention. We hope we can welcome you back and showcase our usual high standard for your next stay

Great location.

Note TripAdvisor 5.0/5

TnT42 Avis TripAdvisor

Large clean rooms, easy access to public transport and good restaurants nearby. Parking reasonable. Good amenities. Love the kitchen inclusion. A little noisy based on footpath dining but that settled early. Have stayed before and will stay again.

Hi TnT42 Thank you for your feedback! We are delighted you enjoyed the spacious, clean rooms and the convenient location near public transport and restaurants. It is great to hear you appreciated the amenities and the kitchen. We are sorry about the noise but glad it settled down. We look forward to having you stay with us again. Thanks for your continued support!

Top notch. Love Mantra

Note TripAdvisor 5.0/5

Deborah R Avis TripAdvisor

Easy booking, easy check in, staff were happy to store our luggage until check in time. Definitely recommend 💯 Will stay again, would recommend to any and all potential customers. The gym pool and spa are awesomeness. Handy location, just a shirt walk from Chatswood train station. Plenty of food and entertainment venues. Ticks all the boxes.

Hi Debora Thank you so much for the glowing review! We are thrilled to hear you had a smooth booking experience and enjoyed our amenities and location. It’s great to know our team could make your stay even better by storing your luggage. We look forward to welcoming you back and appreciate your recommendations to others. Thanks again for your kind words!

Dishonest refund transaction

Note TripAdvisor 1.0/5

daveandrestofthegang Avis TripAdvisor

Dear Mantra Chatswood Team /- Fabio, Calaca, assistant manager. The promised refund never cleared (after your last correspondence) It is very disappointing to be firmly promised something, with numerous follow up calls/emails (as evidence) only for it never to happen. I don’t understand the apparent complexity in this other than the promised refund was never to be processed in the first place. I don’t appreciate the dishonesty. I hope you see my disappointment here as even your last email confirms an approved refund to be processed in 4-5 days over a month ago.. this is another month after the initial 14 day promised refund confirmation email. This is now going on for almost 3 months. Anyway… just wanted to bring this request to some sort of closure.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 339 avis 9.7/10 Site
  • 416 avis 6.2/10 Chambre
  • 290 avis 7.3/10 Service
  • 12 avis 5.8/10 Internet
  • 198 avis 5/10 Propreté
  • 63 avis 3.1/10 Ambiance
  • 43 avis 4.4/10 Repas
  • 31 avis 7.6/10 Espace bien-être

Dispensé par Trustyou

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