Mantra South Bank - Brisbane 4 étoiles

Note Avis clients (Note ALL) 4.2/5 2 528 avis

Mantra South Bank - Brisbane - Image 1
Mantra South Bank - Brisbane - Image 2
Mantra South Bank - Brisbane - Image 3
Mantra South Bank - Brisbane - Image 4
161 Grey Street, 4101 SOUTH BANK, Australie

Description

Les plus de l'hôtel

  • Situé à South Bank, coeur culturel de la ville

  • Grands appartements indépendants

  • Salle de sport spacieuse, piscine extérieure et spa

  • Bar-restaurant et espaces de conférence modernes

  • A proximité des commerces, des restaurants, des galeries d'art et des théâtres.

Nos hébergements

Localisation de l'hôtel

Mantra South Bank - Brisbane

161 Grey Street
4101 SOUTH BANK
Australie

GPS:-27.477997, 153.020861

Téléphone
Fax +61 7 3305 2599

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
A proximité
  • Parking

SALT MEATS CHEESE

Contemporain et innovant, le menu privilégie les produits frais de saison. Chaleureux et typique de South Bank, l'espace bar vous accueille tous les jours pour le petit déjeuner, le déjeuner et le dîner.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  2 528 avis

Note TripAdvisor  4.0/5  2 862 avis

Great location with great hospitality.

Note TripAdvisor 5.0/5

AussieItchyFeet_13 Avis TripAdvisor

This was our first visit to the Mantra but it will not be our last! The service team went out of their way to be helpful to us - my partner is in a wheelchair and they were wonderfully kind. We booked a Studio City View Apartment and had an amazing view from our balcony of the light show on the Star at Queen's Wharf. The hotel is also close to QPAC (where we were attending a performance) and Southbank restaurants. Overall wonderful

Poor experience - Communication, and Condition of Room

Note TripAdvisor 1.0/5

Fiona E Avis TripAdvisor

I had a few issues with this hotel. Before arrival, I phoned to confirm that there were 2 rooms for my business colleague and I. Being told there was only one room (and the stay being for tomorrow night for a busy conference!) I panicked. The person on the phone didn't suggest checking under my colleague's name, and didn't have availability. Accordingly, we booked an alternate accommodation for my business partner so he had a roof over his head. Mantra then charged a nights accommodation as "he was a no show". When I enquired, they couldn't provide the phone numbers they apparently called all afternoon. Not a great system when you can't tell the number called, and disappointing that the worker didn't have the thought process (unstressed, opposite to me) to check under my colleagues name. I had been a contact on the other booking, also weird I didn't get a call. When I was checked into the hotel, I was "upgraded". I would have hated to see the actual room booked if this was an upgrade. Firstly, it was a conjoined room (not ideal for a single female traveler) and when I tried to call downstairs to request a change in room - the telephone didn't work. Having heaved my heavy bags to my room, by myself, I didn't feel like going back down to the busy reception desk and I also had to race off to the conference venue. As a single female traveler, I'm not overly comfortable being in a room where the telephone doesn't work - what if someone is bashing at my door in the middle of the night / attempting to get in?? And yes, I checked each time that it was 'plugged in'. The toilet buttons had green around them (mould?), and the bath tub had patches of rust. The couch was also stained, and as such not an appealing place to sit! The door lock/unlock for the sliding door was also sharp. Beware, the train noise is very loud and also woke me each morning (stayed 4 nights). Most disappointing though is the service. At no point walking in/out of the hotel each day did the reception staff look up and greet/acknowledge the guests. I've stayed at a few disappointing Accor Group hotels now, and I'm about done! Luckily 3 months before the next stay is enough time to move hotels. (The phone in my hotel room at Novotel on Collins St also didn't work). In better news, my colleague who stayed at Ivy & Eve apartments was happy with his stay - seemed he got the better end of the deal.

Too big for solos to handle

Note TripAdvisor 4.0/5

tamaidan Voyage solo - Avis TripAdvisor

My 1st time staying in mantra brand and idk what to expect but I know everything in QLD is bigger, and boy, the most basic category I booked is 55sqm apartment! I came from Hong Kong to Brisbane for first time, and I chose mantra south bank for my 4nts coz it is 5mins walk from the South Brisbane train station where I take a direct airtrain from Brisbane Airport, 7mins walk from Museum bus interchange or busway station, and 5mins walk from Citycat ferries which is too convenient for me when I went to concert at Riverstage one night (which is at the other side of the river) My flight arrived in the morning so I did know my room is not gonna be ready till afternoon. Thank you Grey, who is kind enough for allowing me to store luggage and give me a brief heads up on the weather and what's on nearby, especially Brisbane's ever changing weather. This hotel has their lower floors as hotels while higher floors as residences so you can expect a full furnished setup, with open kitchen, washing machine, bathtub, living room and balconies. However, the hotel setup is pretty basic, or should I say, empty. And there is no drapes or full divider for bathtub so 90% chance you will have water splashed out when showering. Bottled water is not provided complimentary but upon request, even for me as Accor membership number. However, I am given sparkling instead of still when I asked for 2 bottles. Interestingly, they would assume I want it sparkling when I ask for simply water. But it is a very good stay, also thanks to Jennifer the manager for finding the adapter I am much in need for Oceania continent, and Zac for allowing me to keep it as I continue my journey to Auckland (of course, paid, and A$20 is good deal for my usage in the next 7 days too) If you are family or couple coming for long trip or just arriving for short term stay before settling in, this is a great choice to stay, and it is super convenient around.

Great location

Note TripAdvisor 4.0/5

ozpix Avis TripAdvisor

Great Location in the middle of Southbank. Huge rooms with lots of space, we stayed in a city view room with a balcony. Great shower pressure and nice shampoo, etc. too. Staff all friendly and helpful. Would stay here again and enjoyed the hot tub near pool too.

Bien situé

Note Avis clients 2.0/5

Anonyme En famille - Avis confirmés ALL

L'emplacement de cet hôtel est son principal atout. Car il est mal entretenu et desuet.

Dear Marie, We're truly sorry to hear that your experience fell short of expectations. Your feedback is invaluable to us, and we would appreciate the opportunity to learn more about your stay and how we can improve. Please feel free to reach out to our team directly so we can address any concerns you may have. We strive to provide all our guests with a positive experience, and we hope to have the chance to make it up to you in the future. Sincerely, Melita Martin Front Office Assistant Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 145 avis 9/10 Site
  • 1 516 avis 5.6/10 Chambre
  • 1 236 avis 8.4/10 Service
  • 21 avis 6.6/10 Internet
  • 635 avis 4.1/10 Propreté
  • 258 avis 4.8/10 Installations
  • 246 avis 3.8/10 Ambiance
  • 229 avis 5.5/10 Qualité/prix

Dispensé par Trustyou

Nos autres établissements à proximité

Tous nos hôtels à South Bank

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.