FV Brisbane by Peppers 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.7/5 Отзывов: 1 202

FV Brisbane by Peppers - Image 1
FV Brisbane by Peppers - Image 2
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191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

Описание

Особенности отеля

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite parking and a 24 hour reception desk

Наши номера

Люкс

The Fortitude Suite

  • 3 чел. максимум
  • Постель 1 x Большие двуспальные кровати

Расположение отеля

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

GPS:-27.456174, 153.031901

Телефон
Факс +61 7 3118 9198

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

Бассейн

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  3.7/5  Отзывов: 1 202

Рейтинг TripAdvisor  3.5/5  Отзывов: 593

Not great place to stay

Примечание: Tripadvisor 2.0/5

Christina B Реальные отзывы TripAdvisor

Didn’t sleep a wink there was so much light in the bedroom it was like day all night! The room was also pretty basic with a bathroom that you need to navigate around furniture in the night to get to. Considering this was a delux room, this was pretty disappointing

Dear Christina, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for your feedback, and I’m truly sorry that your stay wasn’t as comfortable as expected. It’s disappointing to hear that the room layout and lighting impacted your sleep and ease of moving around at night. Our goal at FV by Peppers is to offer a relaxing, high-quality experience, especially in our deluxe rooms, so it’s concerning that your room didn’t meet these expectations. We’ll be reviewing both the lighting and layout to better understand how we can improve. If you decide to stay with us again, please reach out, and we’d be more than happy to assist with a room that better suits your preferences. Thank you again for bringing this to our attention. Sincerely, Guest Service Agent

Don’t stay here

Примечание: Tripadvisor 1.0/5

Dolly K Реальные отзывы TripAdvisor

The hotel had a faulty hairdryer in the room and I had no idea. I used the hairdryer not knowing that there was two live wires bare. I ended up getting electrocuted and had a current throughout my body. Luckily I quickly realised and let go of the hairdryer. My wrist was burnt. I then went to check out and I mentioned it at the front desk. There was little response but that the manager would call me back. I received a call from the manager (Deepika) who confirmed that she saw the faulty hairdryer and asked if I was ok. I told her the situation and she said that she will file an incident report and the most she could do is give a refund for $70. Is my life only worth that much? I almost died if there was water or if I held on to it much longer. I’m so disheartened by the reaction of this hotel and no one has called me back to apologise. Really ? I can’t believe this lack of hospitality in the hospitality industry!

Parents/family of the groom, Wedding stay.

Примечание: Tripadvisor 4.0/5

Charmaine B Реальные отзывы TripAdvisor

Good sized rooms for a family. Good location for a Fortitude Valley wedding... 2mins walk to woolworths, train & food outlets. 8mins walk to cloudland/The warehouse wedding venue. Two choice's of pools, Heated pool on floor 6 & beautiful out door pool on top floor.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed the spacious rooms and found the location convenient, especially for a wedding in Fortitude Valley. It sounds like you made the most of our nearby amenities and pools as well—the heated pool on level 6 and the rooftop pool are definitely guest favourites! We hope to welcome you and your family back to FV by Peppers for another enjoyable stay. Sincerely, Guest Service Agent

Apartments not luxury hotel

Примечание: Tripadvisor 1.0/5

therese m Couples - Реальные отзывы TripAdvisor

No what we expected - this is an apartment not a luxury hotel. Room was 2 buildings and 2 lift trips away from reception. No pool towels provided. Pool on roof of a different building - shared with residents having large birthday parties in the pool area: This is not an Accor standard hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for your feedback, and I’m sorry to hear that your stay didn’t meet your expectations. At FV by Peppers, we aim to deliver a high standard of comfort and service, and it’s disappointing that elements of your experience fell short. We understand the importance of convenient access, and I apologize for any inconvenience caused by the building layout and pool accessibility. Your comments about pool towels and the pool environment are also noted. We will look into these aspects to ensure a more seamless experience for our guests. Thank you again for sharing your thoughts, as it helps us work toward a better experience for all. Sincerely, Guest Service Agent

Ok but could be refined

Примечание: Tripadvisor 3.0/5

redpantz Реальные отзывы TripAdvisor

New building and great view at night but for $500/night slightly surprised not to have room cleaned daily (was probably in the fine print). Space is quite tight and balcony is not really a balcony (more of a glass room with some smallish opening windows). Sofas were a bit stained and dishwasher didn’t really clean so we ended up doing a lot of handwashing but with no running hot water in the kitchen. Staff all friendly and helpful when asked. Confusing entrances, a number of guests seemed lost finding the correct building, lift, reception, pool etc. Overall ok but could be refined a bit for families.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers Thank you for sharing your experience with us. I’m glad to hear you enjoyed the night views and that our staff were helpful during your stay. However, I’m sorry to hear that some aspects fell short of your expectations. We appreciate your feedback regarding housekeeping, the room setup, and amenities like the dishwasher and hot water, as these are certainly areas we want to ensure meet our standards. The building layout can be a bit complex, and I understand how that might have felt confusing, especially when travelling with family. We’ll take your comments on board as we continue refining our guest experience. Thank you once again for your valuable feedback, and we hope to welcome you back to FV by Peppers in the future for a smoother stay. Sincerely, Guest Service Agent

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Другие интернет-пользователи оценили наш отель

  • 435 Отзывов 7.1/10 Расположение
  • 812 Отзывов 6/10 Номер
  • 577 Отзывов 6.3/10 Сервис
  • 11 Отзывов 5.3/10 Интернет
  • 340 Отзывов 3.1/10 Чистота
  • 335 Отзывов 4.7/10 Удобства
  • 305 Отзывов 5/10 Комфорт
  • 172 Отзывов 7.1/10 Бассейн

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