Banyan Tree Kuala Lumpur 5 gwiazdki

Ocena na stronie TripAdvisor 4.5/5 Liczba opinii: 1 334

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Opis

O hotelu

  • Stunning views of the city and / or iconic towers

  • Chromotherapy shower in every room and suite

  • Aromatic essential oil, burner and incense

  • Award-winning Banyan Tree Spa

  • Highest rooftop bar in Kuala Lumpur

Nasze pokoje

Lokalizacja hotelu

Banyan Tree Kuala Lumpur

2 Jalan Conlay
50450 Kuala Lumpur
Malaysia

Pozycja GPS:3.150334, 101.713774

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 334

Certyfikat Doskonałości 2024

Excellent service

Ocena na stronie TripAdvisor 5.0/5

Sharon W Couples - Opinia zatwierdzona w TripAdvisor

Excellence from start to finish. The staff were very hospitable and friendly and the room was very comfortable. The hotel is located in a central location, walking distance from all the malls and restaurants. We were treated like royalty at this hotel and we will definitely come back.

The place to stay in KL

Ocena na stronie TripAdvisor 5.0/5

craigriley1969 Couples - Opinia zatwierdzona w TripAdvisor

Beautiful hotel in a great location, wonderful rooms, fantastic restaurant and sky bar. Lovely staff in both the reception and restaurant Delicious a la carte breakfast with buffet Definitely the best place to stay in Kuala lumpur ! Would highly recommend

Good Hotel Need to Improve Professionalism of Service

Ocena na stronie TripAdvisor 3.0/5

Alex W Opinia zatwierdzona w TripAdvisor

The hotel is in a great location and the rooms are nice with plenty of high quality bath amenities. Breakfast which is a la carte was also very good. However for the price point and brand I would rate the stay only 3 stars for the following reasons. 1) Check in was slow with only one staff on duty, no offer of late check out. 2) No welcome amenity in the room (as per my Accor status) although it was very good that the welcome drinks could be used at the rooftop bar for cocktails. 3) No lounge or alternate offered. 4) Service at breakfast was keen but not very professional several times the incorrect orders were brought several times to our table. Friendly enough but a higher level of professionalism expected. 5) At 1205 I received a call saying did I need help with luggage (In code that meant are you checking out now) Again no late check out had been offered and fortunately was not required. 6) Check Out was slow 10 minutes and I was passed from one agent to another, no priority desk for Accor Premium members (who do not seem to be a priority for this location). It was disorganised and there were not enough seats. The service failures are a shame because this hotel has some impeccable hard assets including the roof top. Service does not match the price point. Banyan Tree service should be impeccable and it was far from that whilst warm enough.

Perfect stay in KL

Ocena na stronie TripAdvisor 5.0/5

Keamy1990 Couples - Opinia zatwierdzona w TripAdvisor

Great and modern Hotel with nice rooms located perfectly in the city of KL. Thanks to the whole team and their hospitality. Special thanks goes to Shafiz and his courteous manner and friendliness. As soon as we will come back to KL again we will stay at Banyan Tree!

My Wedding Proposal in Banyan Tree Hotel

Ocena na stronie TripAdvisor 5.0/5

YeeYao P Opinia zatwierdzona w TripAdvisor

We love the hotel in overall. KL tower view is perfect. We took a lot of photos at the bath tub. Foods are basically 9 out of 10. People there were nice. They will ask you in advance the purpose of your stay and they will customize something for your stay. Everything there gives a premium feeling which makes the hair dryer to not have a place in there. Suggestion is maybe can get something better quality brand for the hair dryer.

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