Informacja

Mercure Kuala Lumpur Shaw Parade 4 gwiazdki

Ocena klientów 4.4/5 Liczba opinii: 4 046

hotel certyfikowany ALLSAFE

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Mercure Kuala Lumpur Shaw Parade
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+ 17 Usługi

O hotelu

  • First Mercure brand in Kuala Lumpur

  • Boasting a 24-hour front desk

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

Usługi w hotelu i w okolicy

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Pranie chemicznePłatne usługi
  • Concierge
Rozrywka
  • Basen
  • Centrum fitness
Gastronomia
  • ŚniadaniePłatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 2
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 5

Lokalizacja hotelu

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah
55100 kuala lumpur
malezja

Tel: +600392243030

Faks: (+60)0392243039

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • Samolotem

    KLIA W 57km / 35,42 mil

  • Pociągiem

    RAPIDKL MONORAIL W 0,8km / 0,5 mil

Pozycja GPS:3.139884, 101.712267

Nasze pokoje

Wszystkie pokoje łączą styl i nowoczesność: w tym Wi-Fi i telewizję kablową. Idealny wyborem dla biznesmenów i turystów. Hotel ma 4 rodzaje pokoi: deluxe, VIP, privilege i apartamenty oraz 2 pokoje dla gości z niepełnosprawnościami.

Pokój typu de luxe z 1 łóżkiem queen-size

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty

Pokój typu de luxe z 2 pojedynczymi łóżkami

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty

Pokój VIP z 1 łóżkiem queen-size

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty

Pokój typu privilege

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Szybki Internet
  • Bezpłatna woda mineralna w pokoju
  • Zestaw do parzenia kawy/herbaty
Pokoje

Nasze restauracje i bary

CHORAK-ALL DAY DINING RESTAURANT

Rodzaj serwowanej kuchni: Kawiarnia

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Lunch

12:00 - 14:30

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Kolacja

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LOBBY LOUNGE

Bar w holu o odprężającej atmosferze to idealne miejsce dla naszych gości na odpoczynek po aktywnym dniu.

Lunch

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Kolacja

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POOL BAR

Pool Bar

Lunch

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Kolacja

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Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 5

  • Maks. rozmiar: 113 m²

  • Maks. pojemność: 112 osoby

  • Maks. liczba uczestników bankietu: 80 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Kuala Lumpur Shaw Parade

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 4 046

tripadvisor

Ocena TripAdvisor 4.5/5

Liczba opinii: 658

2020 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2020

Short Stay

Ocena na stronie TripAdvisor 5.0/5

cktan_tck 26/10/2020 Opinia zatwierdzona w TripAdvisor

Nice room, fast check in and check out process. There's hotel parking at high floor within the complex but is chargeable per day RM10. The room comes with breakfast. Hotel cafe is operate. Will visit here again, hope the parking rate will be free (absorb by hotel).

Świetny pobyt

Ocena klientów 5.0/5

Pawel Pobyt służbowy - 19/02/2020 Opinie potwierdzone ALL

Pobyt w hotelu bardzo udany, obsługa miła, pomocna. Jedynym minusem to wiecznie panujące wysokie temperatury w częściach wspólnych (korytarze, lobby). Siłownia mała ale na krótki trening wystarczająca :)

Szanowna Pani/Szanowny Panie, Przede wszystkim dziękuję za wsparcie! Dziękujemy za pozytywne komentarze dotyczące pobytu w hotelu Mercure Kuala Lumpur Shaw Parade. Zawsze miło jest otrzymywać pozytywne opinie. Podzielę się Twoimi komentarzami z naszym zespołem. Jestem pewien, że ta informacja zwrotna będzie stanowić zachętę dla wszystkich naszych pracowników, ponieważ staramy się stale poprawiać jakość naszych usług. Jeszcze raz dziękujemy za podzielenie się doświadczeniami i mamy nadzieję, że kolejna wizyta będzie równie przyjemna jak poprzednia. Z poważaniem, Cindy Yeoh Główny menadżer

Modern hotel

Ocena na stronie TripAdvisor 4.0/5

dodiekas 22/01/2020 Opinia zatwierdzona w TripAdvisor

Good location but quite far from LRT station nearst, minimum bath aminities, breakfast vary menus with fresh fruits, welcoming drink and bar complementary. Wifi/internet connection unstable. Quick check in and out process

Dear dodiekas , First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

review of my recent stay

Ocena na stronie TripAdvisor 3.0/5

simon low e Business - 20/01/2020 Opinia zatwierdzona w TripAdvisor

I always choose to stay in mercure kl shaw parade whenever my business trip to kl cause thus far my stays were pleasant one. unfortunately I am a bit upset with my recent stayed. when I checked in, I noticed the air-cond was not working well, hence I complaint to front counter. technician came and get it repair. however, the air-cond was not working mid night, and the room was stuffy and warm and affected my sleep quality. what is the different between accor live and accor plus ? I am having my dinner at the lobby café, I checked with the waitress if accor member enjoy any discount, he replied yes 25%. when the bill came, he said sorry discount only apply to accor plus member.

Dear simon low e, First of all, thank you for your support! We appreciate your positive and constructive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. I will share your comments with our team for corrective measures. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Please do not hesitate to contact for your next visit by sending an email it H9279-GM1@accor.com. Sincerely, Cindy Yeoh General Manager,

very good hotel

Ocena na stronie TripAdvisor 5.0/5

Anand J Business - 19/01/2020 Opinia zatwierdzona w TripAdvisor

this very good hotel very near to Bukit bintag and many shopping malls. rooms are well kept. I was updated to executive room. Overall good break fast menu, Internet connection works very well. 'All hotel staff is very helpful. The roof top pool and restaurant is good place to relax.

Dear Anandjoshi1968, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

a WOW experience!

Ocena na stronie TripAdvisor 5.0/5

Traveler2015-SD Business - 16/01/2020 Opinia zatwierdzona w TripAdvisor

Note: this is part 3 of a series of 3 hotel KL hotel reviews I will write in the next 2 months. How is this hotel not ranked as #1 on Tripadvisor? I selected this hotel having considered other (much) higher ranked hotels on Tripadvisor. It is a curiosity that this hotel has a stellar value for its price point, great location, similar amenities, and newer, well-kept facilities, yet it is ranked lower (top 15) than other hotels that have smaller rooms, dated facilities, much pricier, etc. I expected to be unimpressed at Mercure but instead I was blown away by this gem of a hotel. The facilities are almost indistinguishable from the other two KL hotels I’m reviewing (whose rates are >2X more). If anything, Mercure is better as it is newer (2 years old) and well maintained. My room & bathroom were spacious, well-appointed and designed. Outlets and switches are well situated and Wifi signal was strong. What other reviewers have written about the bed is true. I had my best nights of sleep ever during my stay – their bed is giving Westin’s Heavenly Bed a run for its money. Mercure’s breakfast offers the same diverse dining "stations" but variety is a little less. However, I find that what it lacked in quantity, it made up in quality. As a nasi lemak aficionado, their nasi lemak is the best of the three hotels I’m reviewing. What impressed me the most was their outstanding customer service. My experience with most hotels these days is that their staff has become a blur of tired, overworked and disenchanted, who are provided a script on how to squeeze more revenue and politely do as little as possible. The staff at Mercure genuinely wanted to be helpful. As an example, on my first morning there, I accidentally slept in, and had a late start on my planned walk to the highly google ranked nasi lemak stalls near the twin tower (about an hour away). The front desk staff (without fail) greeted me every time I’m in the lobby – politely asking how they could help. Upon hearing my plans, Wilson equipped me with bottles of water and an umbrella (which I greatly appreciated when I was in the relentless heat and humidity during my walk). Such thoughtfulness is so rare these days. I was really pleased that I “took the chance” and stayed here. I tend to be a tough reviewer, and it such a pleasure to be able to highly recommend Mercure Shaw Parade without any reservations.

Dear Traveler2015-SD, Wow! First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Excellent Hotel Stay

Ocena na stronie TripAdvisor 4.0/5

DennisH1729 Family - 06/01/2020 Opinia zatwierdzona w TripAdvisor

Clean and comfortable bed. The staff was polite and attentive. I was given an upgrade due to my wife birthday. The location is 10 minutes walk away from berjaya times Square and quite a lot of eateries nearby. Will come bsck and stay again !!

Dear DennisH1729, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

A Unique Outstanding Mercure

Ocena na stronie TripAdvisor 5.0/5

TanBH2019 Business - 30/12/2019 Opinia zatwierdzona w TripAdvisor

As usual, a fantastic stay, outstanding staff and services from the security all the way up to the managers. I guess it's leadership by example...…….which most leaders in this industry does not realise this. Thank you, Cindy and team.

Dear TanBH2019, Wow! First of all, thank you for your support and loyalty! We truly appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

New hotel, friendly and helpful staff

Ocena na stronie TripAdvisor 4.0/5

Jepts Friends getaway - 20/12/2019 Opinia zatwierdzona w TripAdvisor

We booked an additional room for our friends, a couple travelling with us. They were very impressed. Hotel is new and staff were very friendly and helpful esp at check-in and check-out. Hotel is connected to Shaw Parade Shopping Centre (don’t go there cuz it’s quite empty) and they can’t provide complimentary parking. But the parking charge was only RM10 for hotel guests. We enjoyed the breakfast which was good. We also enjoyed welcome drinks at the rooftop bar which has nice evening views of the city with all the lights. Berjaya Times Square, Pavilion Shopping Complex and KLCC are nearby.

Dear Jepts, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Great value!

Ocena na stronie TripAdvisor 5.0/5

Nirmal M Couples - 16/12/2019 Opinia zatwierdzona w TripAdvisor

Hotel was conveniently located, not too close to pavilion but not too far either so we avoided the noise from traffic. Walking distance to main shopping Malls plus great food. Only issue was, there was dried sambal/curry under the table in my room. Housekeeping probably missed it but other than that everything was great. Hotel also provided something nice as we were celebrating our anniversary. Will definitely come back here when I’m back in KL!

Dear Nirmal M, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Housekeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Family holiday

Ocena na stronie TripAdvisor 5.0/5

fieyungt Family - 15/12/2019 Opinia zatwierdzona w TripAdvisor

We are very happy with this hotel, the room is clean, spacious and modern. All the staffs are very friendly and helpful. Definitely will go back to stay in this hotel. The rate that we paid for the room also very good.

Dear fieyungt We very much appreciate your awesome comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Just behind Times Square

Ocena na stronie TripAdvisor 4.0/5

Suzanna99 Friends getaway - 04/12/2019 Opinia zatwierdzona w TripAdvisor

This hotel is being well maintained with nice rooms and beds. It is still a solid choice a few years down the track. Only 3 min walk to the back entrance of times square mall, which makes for an easy to access bukit bintang. I like the rooftop pool area, it's nicely decorated. The restaurant has improved since the last visit, but I still feel bewildered over the frequency of over or under cooked meals/dishes.

Dear Suzanna99 , Welcome back and we very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

4 nights stay in deluxe room

Ocena na stronie TripAdvisor 4.0/5

Claris_Ng2019 Family - 14/11/2019 Opinia zatwierdzona w TripAdvisor

The hotel is very comprehensive and customer oriented. Staffs were polite and services were great. Swimming pool and gym were not big but adequate and clean. Room was clean and bed very comfortable. Only disappointment was the breakfast buffet variety and quality.

Dear Claris_Ng2019, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedbacks received. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

short stay ok

Ocena na stronie TripAdvisor 3.0/5

GohYH93 Business - 04/11/2019 Opinia zatwierdzona w TripAdvisor

stayed here many times. executive room mini bar limited, only 4sweet drinks. I recommended juices n beer last time but no action. tv program went out of subscription during my stay. thus tv program limited. pool bar is nice for drinks n food. gym is quiet n well maintained.

Dear GohYH93 , First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedbacks received. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Great central place to stay

Ocena na stronie TripAdvisor 5.0/5

689trevor Business - 03/11/2019 Opinia zatwierdzona w TripAdvisor

Again on business and the best hotel group to stay with... Mercure Kuala Lumpur Shaw Parade nice and central for my meetings and of course the most comfortable beds and pillows in the world The breakfast buffet style available ticked all he boxes for me... Again best nights sleep guaranteed

Dear 689trevor , First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedbacks received. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Relaxing and convenient

Ocena na stronie TripAdvisor 4.0/5

michael c Couples - 18/10/2019 Opinia zatwierdzona w TripAdvisor

A good comfortable hotel that we return to on our yearly visit to KL. Good to relax by the pool,very helpful staff. Close to the times square building for shopping and a good food court The metro station is also there providing easy access to central KL and all other transport..

Dear travelfreeworld, We truly appreciate your postive comments and good ratings regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Really Enjoyed it

Ocena na stronie TripAdvisor 4.0/5

gary_runner Couples - 03/10/2019 Opinia zatwierdzona w TripAdvisor

Very much enjoyed our stay at Mercure KL Shaw Pde. Nicely located on the edge of the Bukit Bintang retail precinct. Easy access to all services. Good service. Even car parking is good value by KL standards.

Dear gary_runner, We are very pleased to receive your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For any inquiries or bookings, we are at your service, just send us an email at H9279@accor.com. Sincerely, Cindy Yeoh General Manager

Nice Hotel

Ocena na stronie TripAdvisor 4.0/5

Tony C Solo travel - 29/09/2019 Opinia zatwierdzona w TripAdvisor

Location: Old town area, a bit messy, but many good foods nearby. Room: Clean, spacious with complimentary minibar Service: Nice staff, helpful, smooth check-in & check-out Breakfast: limited choice, better to eat outside

Dear Tony C , We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For any inquiries or bookings, we are at your service, just send us an email at H9279@accor.com. Sincerely, Cindy Yeoh General Manager

Perfekcyjny pobyt

Ocena klientów 5.0/5

Michał Znajomi - 23/09/2019 Opinie potwierdzone ALL

Zarówno jakość obsługi, jak i standard pokoi, były na najwyższym poziomie, co uczyniło nasz pobyt jeszcze milszym za co dziękujemy wszystkim pracownikom Mercure Kuala Lumpur Shaw Parade.

A good stay

Ocena na stronie TripAdvisor 5.0/5

shaneb250 Family - 07/09/2019 Opinia zatwierdzona w TripAdvisor

Stayed 4 nights. Grab was about 75 ringgit from airport. Very easy check in. The room was spacious, and decor was quite pleasant. It was cleaned daily. Staff were friendly and the security guards at the front of hotel helpful The hotel is within walking distance of Times Mall and Bukit Bintang. Local restaurants are close by. Pool and gym were good. Late check out was no problem. . Cannot think of a negative so will definitely stay again

Dear shaneb250, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For any inquiries or bookings, we are at your service, just send us an email at H9279@accor.com. Sincerely, Cindy Yeoh General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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