فندق سو/ أبتاون دبي 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 380 أراء

فندق سو/ أبتاون دبي - Image 1
فندق سو/ أبتاون دبي - Image 2
فندق سو/ أبتاون دبي - Image 3
فندق سو/ أبتاون دبي - Image 4
Uptown Tower, Uptown, 214686 دبي, الإمارات العربية المتحدة

الوصف

خدمات الفندق الإضافية

  • 188 غرفة وجناحًا مع إطلالات رائعة على الخليج العربي وقريبة من جميرا بيتش

  • يقع على بُعد أقل من 4 كم من جميرا بيتش ودبي مارينا وعجلة فيريس دبي (عين دبي)

  • يقع أبتاون دبي تي 2 تاور الذي صممه أدريان سميث وجوردون جيل الذي صمم برج خليفة

  • تم عقد شراكة مع دار الأزياء البريطانية الفاخرة رالف وروسو

  • تم عقد شراكة مع دار الأزياء البريطانية الفاخرة رالف وروسو

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

فندق سو/ أبتاون دبي

Uptown Tower, Uptown
214686 دبي
الإمارات العربية المتحدة

نظام تحديد المواقع العالمي (GPS):25.0606917, 55.14157322055058

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  380 أراء

ملاحظة أراء العملاء 3.0/5

Azzam A. الأزواج - تقييمات مؤكدة لفندق ALL

Dear Azzam, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience. This is certainly not the level of hospitality we aimed to provide, and we take your comments very seriously. We would appreciate the opportunity to look into this further and address your concerns properly. Please feel free to contact us at SO… so we can assist you directly. Thank you again for bringing this to our attention. Best regards, SO/ Uptown Dubai

ملاحظة أراء العملاء 0.5/5

Rashed A. العائلات - تقييمات مؤكدة لفندق ALL

Dear Rashed, Thank you for sharing your feedback with us, and please accept our sincere apologies for the disappointing experience you had during your stay. We understand your concerns regarding the construction noise and the air-conditioning, particularly as you had already contacted our Front Office team during the night and followed up again in the early morning. We are truly sorry that the issue was not resolved to your satisfaction and that it affected your comfort and sleep. Our team is already aware of the concerns raised, and we understand that you have also spoken directly with our Front Office team. Please be assured that your feedback regarding the room condition, cleanliness, and overall experience has been taken seriously and will be addressed with the relevant departments. We sincerely regret that we did not meet the standards of comfort and service you expected from us. We appreciate you bringing these matters to our attention, as your feedback allows us to take the necessary corrective action. Please accept our apologies once again, and we hope to have the opportunity to restore your confidence in us. Best regards, SO/ Uptown Dubai

ملاحظة أراء العملاء 4.0/5

Yousef A. A. العائلات - تقييمات مؤكدة لفندق ALL

Dear Yousef, Thank you for your rating, we are really glad you had a good experience during your stay with us. We hope to welcome you back again soon. Best regards, SO/ Uptown Dubai

ملاحظة أراء العملاء 2.0/5

Ali A. العائلات - تقييمات مؤكدة لفندق ALL

Dear Ali, Thank you for sharing your feedback with us. We are sorry to hear that you experienced an unpleasant smell in your room, which unfortunately led you to shorten your stay. Please accept our sincere apologies for the inconvenience. We will share your feedback with our Housekeeping and relevant teams to investigate the issue and take the necessary corrective measures. We regret that we were unable to provide you with the comfortable stay you expected and hope to have the opportunity to welcome you back for a better experience. Best regards, SO/ Uptown Dubai

ملاحظة أراء العملاء 1.0/5

Meera J. العائلات - تقييمات مؤكدة لفندق ALL

Dear Meera, Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the disappointing experience you encountered during your stay. We are sorry to hear that you found the parking facilities and access to the hotel inconvenient, as well as the cleanliness of the hotel below your expectations. We understand how frustrating these aspects must have been. We are particularly concerned to learn about the damage to your vehicle while it was parked at the hotel. We take such matters seriously and will investigate this with the relevant team to better understand what occurred. Your feedback regarding the parking facilities and cleanliness will also be shared with the respective departments for review and necessary action. We sincerely regret the inconvenience caused and appreciate you bringing these concerns to our attention. We hope to have the opportunity to provide you with a more comfortable and positive experience in the future. Best regards, SO/ Uptown Dubai

تقييمات فنادقنا من مستخدمين آخرين

  • 269 أراء 6.8/10 الموقع
  • 819 أراء 8.3/10 الغرفة
  • 1,441 أراء 8.6/10 الخدمة
  • 602 أراء 9.6/10 شعور
  • 291 أراء 6.7/10 مستوى النظافة
  • 192 أراء 7.9/10 الإفطار
  • 11 أراء 2.2/10 الشاطئ
  • 5 أراء 2.9/10 Sustainability

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