墨尔本普雷斯顿诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 4.4/5 236 评论

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215 Bell Street, 3072 普雷斯顿, 澳大利亚

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酒店其他优惠

  • 步入客房，迎面而来的是充满活力、五彩缤纷的环境氛围。

  • 配备智能电视、多个 USB 接口、办公空间、室内保险箱和可按需取用的迷你吧。

  • 墙面装饰采用的是当地主题的壁纸，呈现出当地街头艺术文化的气息。

  • 配备环保设施、奈斯派索咖啡机和按需取用的迷你吧。

  • 单间公寓设施齐全，配备全套厨房设施。

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酒店位置

墨尔本普雷斯顿诺富特酒店

215 Bell Street
3072 普雷斯顿
澳大利亚

GPS:-37.746361, 145.008234

电话
传真 +61 3 9485 0080

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  236 评论

TripAdvisor 评级  3.5/5  1,853 评论

Top Novotel Melbourne Hotel

Tripadvisor 评级 5.0/5

Heather W 经 TripAdvisor 认证的评论

Always enjoy visiting Melbourne and when the hotel lives up to expectations, what a bonus! The Novotel Melbourne Preston was awesome 😎 great staff, loved the gym, food excellent and an all round pleasing experience. Will definitely be back.

Dear Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay at Novotel Melbourne Preston and that our team, facilities, and food exceeded your expectations. It’s always our goal to provide a memorable experience for our guests, and we’re delighted to know we hit the mark during your visit. We can’t wait to welcome you back for another awesome stay! If there’s anything specific you’d like to experience on your next visit, please let us know. Safe travels and see you soon! Best regards, Dinesh Gandhi

Novatel Preston - for a perfect stay

Tripadvisor 评级 5.0/5

Marlene F 经 TripAdvisor 认证的评论

Absolutely wonderful hotel with excellent service, spotless comfortable rooms and beds. They have an amazing array of facilities along with a great gym. There is a vast array of conference and event rooms available which can be tailored to individual requirements which I was really impressed with. Restaurant and cafe are again excellent, as is the extensive catering available for an event. Great location, wonderful management and staff. This hotel is by far one of the best I have stayed at.

Dear Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay with us. Our team works diligently to provide excellent service, and it's fantastic to know that our spotless rooms, extensive facilities, and tailored event spaces met your expectations. We’re also glad you enjoyed our restaurant and café offerings, along with the catering services for your events. Your kind words about our location and staff are truly appreciated, and we will be sure to share your compliments with our team. Thank you once again for choosing our hotel. We look forward to welcoming you back for another exceptional stay! Regards Dinesh Gandhi

clean, comfortable and modern.

Tripadvisor 评级 5.0/5

Ben C 经 TripAdvisor 认证的评论

The hotel was clean, and felt comfortable and modern. The staff were helpful and friendly, especially during check in and check out. We really enjoyed the small café in the lobby. Great value for the price. I will definitely be staying at this hotel again.

Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had a comfortable and enjoyable stay with us. It's great to know that you found our staff helpful and that our lobby café added to your experience. We look forward to welcoming you back on your next visit! Safe travels! Regards Dinesh Gandhi

Front Desk Officer

Tripadvisor 评级 1.0/5

719rima 经 TripAdvisor 认证的评论

The hotel amenities and room itself were clean and comfortable. However, my stay at this hotel turned into a terrible experience due to one front desk officer named Rahman. He was incredibly rude, disrespectful, and lacked basic manners. I believe a front desk officer should embody kindness and hospitality, qualities he clearly did not possess. My food delivery was delayed, and when I went to pick it up, neither the delivery driver nor the front desk informed me it was ready in the lobby. Instead of offering assistance or understanding, Rahman scolded me for not picking up my food on time, even though I hadn't been informed of its availability. When I tried to explain this, he rudely interrupted me with, 'Are you going to take your food or what?' His behavior was completely unacceptable and made my interaction with him extremely unpleasant.

Dear Guest, Regarding your experience, I am sorry to hear it and thank you for your feedback. I know about this occurrence, and even though Rahman and other team members attempted to call you into your room to let you know about the delivery, they were unable to. We are also aware that the Uber delivery driver also tried to contact you via the app with no success. Accept my sincere apologies if Rahman came off as impolite; he had no intention of doing so. Regards Dinesh Gandhi

Nice hotel but on noisy road and poor coffee at breakfast

Tripadvisor 评级 4.0/5

Jane S 商务住宿 - 经 TripAdvisor 认证的评论

Comfortable spacious room, with a substantial breakfast buffet. Night staff friendly and helpful for a late arrival from overseas. Also useful to have washing machine/dryers in basement. Less good aspects 1) the lower floors facing Bell Street have substantial street noise from the very busy main road. The coffee offered as part of breakfast buffet is very poor quality. It is possible to buy proper coffee from the adjoining restaurant, but be careful! - the prices of the extra coffee are not advertised and vary - if you have the breakfast buffet you should get a discount - check with the staff before signing the bill! It’s disappointing for an otherwise good hotel to make guests pay for half-decent coffee at breakfast in Melbourne!

Dear Jane, Thank you for your feedback. I have taken your feedback on board and would appreciate it if you would please let us know about your next visit so we can offer you a better experience. Please contact me directly at dinesh.gandhi@accor.com. Regards Dinesh

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其他网络用户评价我们的酒店

  • 158 评论 8.3/10 位置
  • 415 评论 7.7/10 房间
  • 274 评论 8.6/10 服务
  • 5 评论 0/10 上网
  • 246 评论 6.6/10 舒适度
  • 155 评论 8.3/10 清洁度
  • 80 评论 7.9/10 早餐
  • 63 评论 9/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。