Mercure Namur Hotel 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 758

Mercure Namur Hotel - Image 1
Mercure Namur Hotel - Image 2
Mercure Namur Hotel - Image 3
Mercure Namur Hotel - Image 4
Avenue Baron de Moreau 1, 5000 NAMUR, Belgium

Opis

O hotelu

  • The hotel and adjoining casino, is centrally located next to the river Meuse and the Citadel.

  • A variety of in-house entertainment, including the famous Grand Casino de Namur.

  • Free access to the wellness center. The facilities include a hammam, sauna and jacuzzi

  • A VIP meeting room with large terrace, private bar and breathtaking views over the river.

  • Unique restaurant, panaramic bar and variety of elegant and well-appointed event spaces.

Nasze pokoje

Lokalizacja hotelu

Mercure Namur Hotel

Avenue Baron de Moreau 1
5000 NAMUR
Belgium

Pozycja GPS:50.45664, 4.86243

Telefon
Faks +32000000

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

LA CARTE DU ROI

The bar and restaurant offer modern surrounds with a casual lounge style. We focus on fresh, locally sourced ingredients and familiar flavour combinations with a bit of a twist.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 758

Ocena TripAdvisor  4.5/5  Liczba opinii: 90

Certyfikat Doskonałości 2024

Far from expectations

Ocena na stronie TripAdvisor 3.0/5

Bear_Monkey Opinia zatwierdzona w TripAdvisor

Review for Mercure Namur Plus - Modern building with new furnishings in rooms and bathrooms. - Good housekeeping services, complimentary water, tea, coffee, water boiler in the room. - Next to citadel wall/hill Minus - staff at reception are not professionally trained (talking among themselves [in French] and laughing out loud when the guests are standing next could be humiliating for the guests.). We expect better behavior at Mercure. - our rooms were not ready when we arrived at the hotel at the scheduled time. We were told to wait for half an hour. - After waiting for half an hour, we were told the Hotel network/system is not working. So wait for another 15 minutes or so. We had already made full payment, and completed online check-in before we arrived. - When we finally got our room, it was a rushed up job by the housekeeping staff. Towels were missing, bottles of water were missing, and several other things. - Staff do not speak Dutch. - Next to a Casino, so it could be noisy. - We felt cheated at the restaurant, when we ordered for our gratis welcome drinks (Beers) as a silver card member. We also ordered some soft drinks (for the kids), which we wanted to buy and told the server about it. Later we were charged for our welcome drinks [beers - more expensive] and soft drinks, (which we were supposed to buy for kids) were declared as our welcome drinks. As far as our knowledge, welcome drinks are for the adult occupants/members of the rooms, not accompanying kids. Anyways this should be explained beforehand if they are going to asign the lowest cost drink as welcome drink. - very slow wifi by EU standards. Disconnects every few hours.

Business stay

Ocena na stronie TripAdvisor 5.0/5

Carl V Opinia zatwierdzona w TripAdvisor

Good location and nearby centre of Namur with enough parking space at the hotel. Room clean as it always should be with good pillows. Very friendly staff at the reception by late arriving & …late leaving. Service at restaurant I come back next time

Far but Fancy

Ocena na stronie TripAdvisor 4.0/5

traveltalesofales Opinia zatwierdzona w TripAdvisor

While this place is a bit far from the characterful old quarter of Namur, the walk is worth it thanks to the fancy frills the place is loaded with. In fact, this doesn't even feel like a typical Mercure but stylish and swanky to be labeled a SOFITEL! And it still felt very brand new and luxurious throughout our stay. The Room was quite stylishly designed and furnished too, like a Design hotel. LOCATION: Located at a short distance away from the old town (a brisk 15-minute walk) but right on the riverfront. DINE + DRINK: Good restaurant with a terrace but it is quite expensive. ROOM: We stayed in Room 201, so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW: Sweet view of the river from the huge Terrace attached to the room(which is shared with the other nearby rooms); AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM: Stand-in shower; TOILETRIES: Lovely Spa quality toiletries by ELEMENT HERBOLOGY brand FACILITIES: Compact Gym with a basic range of weights and Cardio machines. SERVICE: Friendly staff that took care of all our needs with a smile and made us feel at home. Special shoutout to DOLLY from the front desk for going above and beyond HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! HUGE Smart TV dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages

Short stay and lots walking

Ocena na stronie TripAdvisor 3.0/5

Patrick H Opinia zatwierdzona w TripAdvisor

Comfortable but 20 min walk to town. No handwash or soap despite several requests. Got shower gel instead! Nice staff at bar. Breakfast ok and had eggs to order. Only one coffee machine - yes really!

The adverts should be longer.

Ocena na stronie TripAdvisor 3.0/5

David W Opinia zatwierdzona w TripAdvisor

From the outset I have to say that at the Mercure hotel in Namur the food was fine and the staff wonderful. We arrived in Namur on a Sunday evening and parking was not easy to find. In the end we used the car park next to the hotel / casino, thankfully only half-price for hotel guests. That evening we eat in the hotel. My wife and myself had two courses, she had a starter and main and myself a main course and desert. The house red was very mediocre. Evidently the hotel, like many in the tourism / hospitality business, had a shortage of staff. Evidenced by the awkward silences of the diners as they looked pleadingly towards the serving hatch. We saw the video loop on holiday adverts at least six times. Make the adverts longer and or the service quicker. Just after the two-hour mark a spoon arrived. Some 10 minutes later it was accompanied by a rhubarb tartlet. A word of advice for the staff, please serve a tartlet with a spoon and a knife. The result of cutting the tartlet with a spoon results in two halves flying off in opposite directions. On a more serios note the excellent showers do need a non-slippery base. For all the criticism above we would stay again at the Mercure Namur. Everything else including TV stations was fine.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 577 Liczba opinii 8.3/10 Lokalizacja
  • 1 093 Liczba opinii 7.8/10 Pokój
  • 779 Liczba opinii 7.9/10 Obsługa
  • 30 Liczba opinii 4.6/10 Internet
  • 505 Liczba opinii 7.4/10 Śniadanie
  • 460 Liczba opinii 8.4/10 Komfort
  • 337 Liczba opinii 6.1/10 Czystość
  • 301 Liczba opinii 9.2/10 Klimat

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