ibis Dinant Centre 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 234

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ibis Dinant Centre - Image 1
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Rempart d'albeau 16, 5500 DINANT, Belgium

Opis

O hotelu

  • Bike rental a few meters away. Adnet cycle http://www.cycles-adnet.com/

  • Terrace overlooking the Meuse

  • A 5min walk from downtown https://www.valleedelameuse-tourisme.be/

  • 20min from Namur and Han-sur-Lesse http://www.grotte-de-han.be/fr

  • City map available

Nasze pokoje

Lokalizacja hotelu

ibis Dinant Centre

Rempart d'albeau 16
5500 DINANT
Belgium

Pozycja GPS:50.254172, 4.915252

Telefon
Faks +32 82 21 15 79

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 234

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 142

Certyfikat Doskonałości 2023

Excellent value

Ocena na stronie TripAdvisor 5.0/5

ldgp14 Couples - Opinia zatwierdzona w TripAdvisor

We stayed at this hotel for 1 night, first of all Dinant is a beautiful little city so it is well worth visiting. The hotel itself was really good value our room was clean and comfortable with a great view of the River Meuse. The bar with terrace overlooking the balcony was also excellent and all of the staff were friendly and helpful.

Dear Guest, Thank you for this great review. We're thrilled to hear that your stay at ibis Dinant was so enjoyable. We are delighted that you appreciated the cleanliness and comfort of your room, the beautiful vista of the River Meuse, and the ambience of our bar with its terrace. It's also heartening to know that our staff made a positive impact during your visit. We look forward to welcoming you back soon. Kind regards, Gregory SEE-CHIM, AFO Manager

Excellent location

Ocena na stronie TripAdvisor 5.0/5

robertsN6633MZ Friends getaway - Opinia zatwierdzona w TripAdvisor

I have stayed at this hotel several times. I like that you can choose a view of the Meuse (river) when you book. The room was very comfortable and the breakfast was excellent. The staff are very friendly. The bar had a good choice of drinks available, and there is a terrace bar where you can sit outside.

Dear Robertsn, Thank you very much for this kind review of your recent stay. It's wonderful to hear that you had such a delightful experience at ibis Dinant. We are thrilled that you enjoyed the stunning view of the Meuse river from your room. Our location on the banks of the river offers breathtaking views, and we're pleased you took advantage of this feature. It's great to know that you found your room comfortable and appreciated our excellent breakfast. Our team strives to provide a wide variety of options to start your day right. We're also delighted that you found our staff friendly and welcoming. Your positive comments about our bar selection and terrace are much appreciated. The outdoor terrace is indeed a perfect spot to relax with a drink while taking in the riverside atmosphere, though please note it closes at 22:00 to ensure a peaceful night for all our guests. We look forward to seeing you again soon. Best regards, Eloise Helleputte, General Manager

Booking cancelled by hotel without any reason

Ocena na stronie TripAdvisor 1.0/5

Fraser D Opinia zatwierdzona w TripAdvisor

This hotel cancelled our group booking 10 days before we were due to arrive in June 2024. They initially gave no reason for cancelling but then stated it was due to failure to pay however the 5 rooms had been reserved using a credit card so this was not the case. Their terms say if they have to cancel a booking they will do what they can to arrange the booking elsewhere. They did nothing. We were then forced to book a different hotel in an entirely different city at greater cost due to it being last minute instead of the 9 months notice this hotel had. Disgraceful way to treat customers.

Dear Fraser, Thank you for sharing your feedback. We understand the frustration and apologize for any inconvenience caused by the cancellation of your booking. Our policy is to guarantee reservations with a valid credit card, and we regret any misunderstanding or technical issues that may have occurred. Our policy, under normal circumstances, is to assist guests in finding alternative accommodations if we cannot uphold a reservation and we regret if the solutions and compensation offered were not satisfactory. We take your feedback seriously and will review our procedures to ensure better communication and support in the future. We hope you will consider staying with us in the future. Best regards, Eloise Helleputte, General Manager

Quite pricy for what you get - might have given it 4 stars if it had been cheaper

Ocena na stronie TripAdvisor 3.0/5

Dilly4472 Opinia zatwierdzona w TripAdvisor

We have just spent 5 nights in north & east France in 5 different hotels, all of ‘apparently’ similar quality and the comparison has been quite interesting. Of the 5, two were Ibis Hotels charging considerably more than the Campanile chain, but you do get a larger room for the money. However regarding facilities they’re probably not much different and the extra £35 a night wasn’t worth it. In this hotel we were assigned a comfortable room with a river view and it was nice watching boats passing by. It was an ideal location, close to the town and restaurants. There was a good bathroom with hair dryer but only very thin raggy towels. Also there was very difficult positioning of dispensers in shower (think about short people!!), making them very difficult to use. Disappointingly there was no kettle/ tea/coffee making facility. Overnight it was very quiet, despite the neighbouring casino and trains opposite - good double glazing!! However the a/c was very ineffective, making it very hot overnight and it wasn’t particularly warm weather! The memory foam topper didn’t help either - far too hot & squidgy for our liking. Breakfast was good including a small selection of hot food but it was slightly disorganised in its layout - many people walking to/fro looking for things!

Dear Guest, Thank you for reviewing your recent experience. We are pleased to know that our location was ideal for you. Whilst we do not currently provide tea and coffee making facilities in our rooms, we do have complimentary tea and coffee for guests in the conviviality area. We have taken note of your comments regarding our breakfast area and handed them to the concerned department to be reviewed. We are otherwise pleased that your stay was one of comfort. We hope to welcome you back. All the best. Eloise Helleputte, General Manager

Attention please do not go and Check-in , to that IBIS Hotel in the city of Dinant .

Ocena na stronie TripAdvisor 1.0/5

Marc K Opinia zatwierdzona w TripAdvisor

The manager at the reception At night time, who looked like Asian i, was arrogant , on top not friendly at all , when I was asking for the budget room, which any other ibis hotel offers, like the one not to far away in Givet . He even said to me to go somewhere else. I mean come on now. This guy should be fired Immediately. I felt threatened. this was the first time I went to that ibis hotel , in the city of Dinant . Never again. On top When I left my preview. About what happened to me on Google. The same guy answers me. I mean come on now , Guys if you're in Dinant , and need one hotel room, please do not go to that IBIS Hotel in Dinant . Just drive to the next IBIS Hotel in Givet, where you can check in for 50 €, instead 145 € , on top The hotel stuff is very friendly ,and breakfast free included. Compare the one in Dinant. And you don't over pay, a 100 € more .

Dear Marck, Thank you for taking the time to share your feedback. Our team prides itself on maintaining the highest standards of service, so it's concerning to hear of any situation where a guest feels these standards have not been met. We would like to clarify that our hotel offers a higher standard of accommodation, service, and views compared to a budget hotel, which we are not. We also inform you that we cannot allow guests to sleep in our bar. At ibis Dinant, every guest experience is important to us. While we trust in the professionalism of our staff, we deeply regret that your experience did not reflect this. We sincerely apologize for any discomfort or inconvenience you may have encountered. Our commitment to hospitality is unwavering, and we are disheartened to learn that we fell short of your expectations on this occasion. Please be assured that we constantly strive to create a welcoming and friendly atmosphere for all our guests. We hope you will consider staying with us again in the future. Best regards, Eloise Helleputte, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 990 Liczba opinii 9.2/10 Lokalizacja
  • 1 196 Liczba opinii 6.4/10 Pokój
  • 999 Liczba opinii 9.1/10 Obsługa
  • 19 Liczba opinii 7.1/10 Internet
  • 855 Liczba opinii 8.6/10 Śniadanie
  • 416 Liczba opinii 8.2/10 Czystość
  • 123 Liczba opinii 8.3/10 Napoje

Zarządzane przez Trustyou

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