Aparthotel Adagio Serris - Val d'Europe 3 yıldız

Avis müşterileri puanı 4.1/5 4.343 görüş

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Aparthotel Adagio Serris - Val d'Europe
Bir haritada görmek
+ 17 Hizmetler

Otel ekstraları

  • Located a 15-minute walk from Disneyland® Paris

  • Close to La Vallée Village: 5-minute walk

  • Outdoor heated swimming pool, fitness center and sauna

  • Outdoor heated swimming pool, fitness center and sauna

  • Private indoor car park

Otelin konumu

Aparthotel Adagio Serris - Val d'Europe

18 Cours de l'Elbe
77000 serrıs
fransa

Tel: +33164173200

Faks: (+33)164173201

Check in başlangıç saati: 15h00

Check out bitiş saati: 11h00

  • RER :  A VAL D EUROPE

  • Uçakla

    CHARLES DE GAULLE 30km / 18 mil mesafede

  • Trenle

    MARNE LA ALLEE TGV 2km / 1 mil mesafede

GPS :48.858558, 2.786163

Otel servisi

1 Kahvaltı Sözleşmeye bağlı olmayan fotoğraf

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: - Check out bitiş saati:

Özetle

  • Yüzme havuzu
  • Araba parkı
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Toplantı odaları
Yiyecek-içecek hizmetleri
  • 0 Restoran
  • 0 Bar
  • Kahvaltı
    • Buffet
Toplantılar/Etkinlikler
  • 3 Toplantı odası
  • İş merkezi
    • Self service business center
Erişilebilirlik
  • Tekerlekli sandalye erişimli otel
Otel Hizmetleri ve Ekipmanları
  • Otel bilgileri
    • 210 oda
    • 9 engelli kişiler için oda
    • 0 aile odası
    • 0 bağlantılı oda
    • 210 sigara içilmeyen oda
    • 3 katlar
  • Otelde konuşulan diller
  • Çamaşır Yıkama / Vale Hizmetleri
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Klima
    • Air Conditioning
  • Engelli kişilere özel Olanaklar
  • %100 Sigara İçilmeyen Otel
  • Concierge
    • Concierge
Konaklamaya erişim
  • parking adagio İlave ücret
    • On site
Sağlık merkezi
  • PISCINE
    • Dışarıda
  • Fitness center
    • Otel içi

Konaklama olanaklarımız

Studio for 2 persons

  • Maksimum kişi sayısı: 2
  • Genişlik: Başlangıç 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Iron

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 1

  • Maksimum büyüklük: 71

  • Maksimum kapasite: 90 kişi

Daha fazlasını öğrenin


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Daha fazla bilgi edinin

ALL Puanlama 4.1/5

4.343 görüş

TripAdvisor Derecesi 3.5/5

1.917 görüş

AWFUL TO AVOID

Tripadvisor puanı 1.0/5

szsignature8 04/08/2020 TripAdvisor onaylı yorum

I've booked a 4 people apartment with balcony for 1 night for my partner and I as the heatwave was in Paris and we wanted to find a place with AC and an outdoor pool. 1rst issue: only when you get there they tell you that for covid19 reasons no sunloungers are available by the pool. Fair enough but then you have to seat on the concrete around the pool. They must warn clients before they arrival! 2nd issue: as a were visiting our apartment, strong body odours smell + the balcony is only a joke as you cant even seat on it! I've complained to change room which is exactly what happened. Arriving in the new apartment ground floor, with a decent terrace facing the pool that you cant actually see. And they gave us half of a bottle of champagne in the room for the inconvenience. Also (which doesn't make really sense) this apartment was cheaper because of the absence of balcony (-18€) 3rd issue: arriving in the new apartment, a really strong and nasty damp smell in the bathroom, some unidentified stains o the sofa and furniture damaged etc etc I asked for compensation and got 26€ back 4rth issue: when booking I took 2 breakfast. But it's only in the morning they tell you all you gonna get is a picnic bag (2 croissants, 3 pains au cholocat, 2 pieces of bread, 2 juices small cartons, some nutella jam and butter) a joke! I asked for the refund of the 30€ paid for breakfast! Overall very disappointed by this place. It's ok to have covid19 measures in place. It is wrong not to tell your clients in advance. And covid19 has nothing to do with the state (furniture and smell) of the apartment. Very confusing as the communal parts of the place (reception and corridor) smelled nice and with good furnitures. A sure thing I wont be coming back! The only "good and professional" event there was the young Amelie at the reception who couldn't do anything but feel sorry for us and try to help us the best she could

Dear Guest, Thank you for taking the time to share your feedback with us. We are very sorry that you felt your experience was not the one expected and for the issues you encountered. However, we are pleased to know that our team were attentive to all our concerns and immediately looked for the best solution and compensated you for any inconvenience. Amelie will be especially pleased to have had her efforts acknowledged. We are delighted to be able to welcome our guests back to ou hotel although they are still challenging times for everyone and regret that you were not completely satisfied due to the health measures, in line with official guidelines, that we have implemented for your welfare and that of our team alike. We have taken note of your suggestions. We hope we can welcome you back in the future. Kind regards, Carine Salas, General Manager

Fred v D

Tripadvisor puanı 5.0/5

fredvandalum Couples - 29/07/2020 TripAdvisor onaylı yorum

Very nice hotel with lovely staff and everything was clean. The hotel look very good nice and clean swimming pool. O the swimming pool close early and only 1 chear in the room. Rest very good nice place to go back!

Great stay for Disney

Tripadvisor puanı 4.0/5

gav39 Family - 13/12/2019 TripAdvisor onaylı yorum

Rooms fine, beds comfortable , easy walk or shuttle to psrcs , nearby supermarket , if expected to keep rooms clean should provide utensils, I would recommend stay for families we had a good stay ......

Ideal hotel for Disney visiting

Tripadvisor puanı 5.0/5

65homers Couples - 18/10/2019 TripAdvisor onaylı yorum

This hotel is located near the Disbeyland, there is regular bus. Breakfast is tasty. Soft bed in the room. / От отеля ездит автобус до Диснейленда. На ресепшне вкусный маршмалллоу. Очень отзывчивый персонал.

After service is very BAD!

Tripadvisor puanı 3.0/5

SherlyRyan Family - 08/08/2019 TripAdvisor onaylı yorum

During the stay was excellent, staff ver helpful, room was great, swimming pool was nice n clean. But after we checked out, we find out that one jacket was left inside the closet. We have been trying to contact by phone n email(even via the accor). No response at all. Was not expensive one but my boy favo.

Dear customer, First of all, let me thank you for having taken the time to share your comment following your stay. Please accept our most sincere apologies of you didn' get any answer to your request about a lost jacket. Could you please send again the details of the lost jacket to hb2r7@adagio-city.com. We hope to have the pleasure of seeing you again. Yours sincerely,

Nice paris getaway, close to mall, outlet and disney

Tripadvisor puanı 4.0/5

Pedro P Business - 24/06/2019 TripAdvisor onaylı yorum

Nice and clean rooms, friendly staff, good breakfast, spacious rooms. The only poor thing is the wifi, very very bad signal, something you don't expect anymore in 2019; hope this can be improved, then it will be the ideal place to stay.

Short trip to Paris

Tripadvisor puanı 5.0/5

KnuSaFraKa Family - 29/04/2019 TripAdvisor onaylı yorum

Nice apartment hotel, close location to Disneyland (incl. free shuttle) and shopping mall but also to train station for travelling into Paris. Our room was spacious enough to suit 4 (two adults and two kids), kitchen was well equipped, bathroom and toilet separated, breakfast delicious (you have to try the pancake maker!). Last but not least, service personnel very friendly and supportive. Thanks a lot for your guidance and support.

Excellent location for Disney & Val D'Europe

Tripadvisor puanı 4.0/5

Freedom41329436362 Family - 23/04/2019 TripAdvisor onaylı yorum

The apartment hotel is very functional for a base for Disneyland Paris. There is a frequent bus outside the door that drops you outside of disney (Approx 5 min drive). Val D'Europe approx 5 min walk has all the shops you would want. The property itself was busy and the apartment was ok. I would suggest that hotel do an audit of the apartments to resolve any minor issues, in our case it was the cable for putting up the blind, not major but easy enough to resolve. Also the security latch for the door was broken. The room itself was as described and it was very handy having a kitchenette and fridge. Would return to this property if going to disney again.

Love this hotel

Tripadvisor puanı 5.0/5

GoPlaces00473161438 Family - 20/03/2019 TripAdvisor onaylı yorum

We wanted a nice hotel close to Disneyland and the Val D Europe mall, and this hotel was perfect. Staff were friendly and helpful. Room service was only once a week but that wasnt an issue for us as we were hardly there. Would highly recommend

Dear Customer, Many thanks for taking the time to write your comment, and we were pleased to hear that you appreciated the quality of our aparthotel. Your message has been shared with our staff teams, so that we can continue to enhance the quality of the service we provide. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. Kind regards,

DIsney

Tripadvisor puanı 3.0/5

HJBG Business - 07/01/2019 TripAdvisor onaylı yorum

Great location, wonderful shopping, accommodation tired, needed facelift, new bedding and towels needed. Free but to Disney every 25 mins. Collection and drop off bus stop the same. Disney superb as ever, ride queues 1.1.5 hrs long, suggest you carry snacks and drinks when waiting. Plan most important rides first. Make sure you are warmly dressed in winter as wind whips through part. Great souvenir shops, restaurants, snack places. Need more toilets. Overall great break!!

Dear Customer, The entire Adagio staff team would like to join me in thanking you for yours comments. Your remarks have been duly noted.They help us to improve the quality of our services. We hope to have the pleasure of seeing you again soon at the Hipark by Adagio Serris. Kind regards,

Enjoyable and easy

Tripadvisor puanı 5.0/5

Tour32530259819 Friends getaway - 17/11/2018 TripAdvisor onaylı yorum

Easy and quick check in.If the room isn't ready, there's a luggage storage available.Been to this hotel multiple times and every time the room was nice and tidy.If the weather allows of it, the pool is a nice spot for relaxation.Easy access to both the big shopping area as well as to Disneyland Paris.

Small!

Tripadvisor puanı 3.0/5

davidU700TO Family - 28/08/2018 TripAdvisor onaylı yorum

While the location was very good, we found the apartment too small for a family of four. The sofa bed was very uncomfortable and a poor nights sleep ensued. Breakfast was pretty good apart from a couple of groups taking most of the food available and piling it on their table(s). Not the hotel's fault but annoying at the time. The apartment was clean and staff were pleasant. No wash basin in the WC wasn't ideal as had to go through the kids bedroom to get to the bathroom.

Review from California

Tripadvisor puanı 1.0/5

jennoakss Couples - 03/08/2018 TripAdvisor onaylı yorum

The hotel itself was extremely dirty and poorly maintained. The room details on the website did not mention that the studio we booked contained a pull out bed instead of an actual bed... it was extremely rickety and uncomfortable. The room itself was also dirty...it barely looked like anyone touched it after the last guests. We stayed two nights and went to the park for one day - if I were to plan the trip again I would have just stayed in Paris and did a day trip to the park. The shuttle to the park was convenient.

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