Aparthotel Adagio Marne-la-Vallée Val d'Europe

The first room we were allocated had black mould all over the ceiling of the bathroom. Breathing in the spores from this mould is very dangerous to health and so I went back to reception and asked to be moved. The guy on reception was initially quite rude, saying 'Yes?' when I explained, he clearly thought it wasn't a problem. He did put us into another room but he was obviously talking about me in French to a colleague and they both looked at me and were laughing - not very professional or courteous. The room we were reallocated had no black mould but was far from clean, the carpet was really stained and dirty and there was dust in all the corners and around the furniture. The whole place just felt uncared for, no quality cleaning standards and the furniture was cheap and in need of being updated. Paying 10 euros to hire a hairdryer was hassle, there was always a queue at reception, why isn't one just in the room like other hotels? Great location but I wouldn't stay here again - very dirty and rude staff.

We stayed here as it was close to Disneyland. There is a free bus service, but it is definitely walkable from the hotel. The main reception area is very nice and welcoming, as were staff in the main. Once you leave the reception area the hotel starts to show you how tired it is. Our self catering apartment was nice and largely clean, but very tired looking and feeling. The beds and mattresses were very clean, but carpets were in need of a clean as were curtains. People have obviously smoked in the rooms too so there is a lingering musty/smoky smell, we are non smokers so perhaps we were just particularly conscious of that. The bathroom again whilst clean was in need of updating. Tiling was coming loose and the bath had many dents and scratches. Having said all of that it was well positioned for Disney, had a good variety of restaurants and shopping near by and was also not far from train stations. It was a very good base for a short stay.

The room is very basic and not very comfortable, not sound proof, should be re-furnished and cleaning was the very basic ..for example the carpet seems very dirty...The shuttle is quite good to go but in the return at closing time (after the fireworks) was completely full (since there is no control) an we almost cannot enter.. with two small children turned a very unsafety journey...there are better options in Marne la vallé...

We booked a 5 bed apartment for the four of us, which in the photos showed 2 windows in the living room (only one window) and a large dining and kitchen area which appeared to include a hob (no hob in our unit). The bedroom showed a side window (not a window that opened onto a verandah with no restricitor and straight onto all the noise) and was larger too. Pretty disappointing but as we only arrived back in time to fall into bed each evening and leave immediately after we had made breakfast I suppose it could have been worse

I would not recommend staying at this property if you have cleanliness concerns or expect Housekeeping to service your room. Staff seemed put out when they were asked questions. No one answers the phone at the front desk. Black mold in shower. Carpets in rooms smell and are worn through. Doesn't matter what time you call. Rooms are only serviced when you are leaving. Housekeepers have noticeable body odor. Raw eggs cooked in serving dish at breakfast by turning the warmer up to high. That is dangerous and can make people sick. Windows in the room on the 3rd floor open completely with no safety for children. The hotel was inexpensive and there is frequent shuttle service to the park. If that is all that matters to you then this is the hotel for you.

Poor hygiene, stained sofas and carpet, dust in doors,... In two 2 nights hot water came and go, in the third no hot water at all... We had do boil water in pans... The staff had knowledge and did not make any kind of compensation for the trouble!

Who finds a Aparthotel wishes a hotel service + kitchen. First of all, after having been forgotten by reception desk to make my check in - several other people overcame me, handed me in key for a room which it was not ready yet. After claiming, again a key for a room un-cleared. Well, I have finally got the room, I realized the cleaning was terrible. The kitchen did not have enough amenities (ex: only 2 pans - to whom is with its family...). Asked for reception desk if it would be possible to lend me 2 more and he said “oui, soon you will have ones at your room”. I am waiting for them until now. Notes: the WiFi password can be changed without you know and the hair dryer is not in the room, but at the reception (the staff did not tell me anything about it, only when we needed it...). In general, for the price and service (or no service) it is much better either you stay in a hotel or get an apartment by Airbnb. Networks as Accor should reevaluate its aparthotels market (niche), otherwise can be sentenced to the death. Oh, I am a Le Club Accor”s member!!On the other hand, the location is excellent!! 5-minute-walking- distance of Outlet and about 2 km of Disney”s Parks. And the hotel is located in a residential area and the parking is private/close.

Obviously Disneyland Paris is fantastic, even in the winter, but always where to stay can be a big deal breaker. The Apparthotel Adadgio is a partner hotel and nit on site but we walked a couple if times and its 17 mins from hotel doir to the security if the Disney site, or a regular bus service that is free.The shuttle bus service is not the easiest to workout the first time but basically find or ask for Five guys restaurant and thats the bus stop.The hotel is also right next to a large shopping mall with 30 restaurants. We had a family appartement which was 1 double bed bedroom and 3 singles in the lounge also a separate toilet and shower/bathroom.Highly recommended

The hotel is close to Disney park and shopping center. It is also easy to get to train and visit Paris. The rooms are good for family with kids. Kitchen is fully equipped and really useful. Car parking was also very useful.

Really pleased with my stay here Adagio Val d’Europe. Best location and near to all amenities . 15 minutes walk to rail station going to Disneyland or Central Paris. The hotel is also next to Designer outlet and shopping malls. We were upgraded to a better room and it was a great location. Very quiet rooms and very cosy. It was really feels at home and my children loves it. Good size of beds and plenty of space for the children to run around . It also has a small kitchen for all your self catering needs. The breakfast was also good and loads of choices . Children loves doing their own pancake . All the staff are accommodating and helpful. I will definitely book here again. The only thing is that you need to pay a daily parking charge which is not really bad because it was really secure and safe .

Overall it is wondrful place as hotel and area to stay. Quiet and peaceful. We visited Disneyland and Paris. Very easy to reach both places due to public and private transports. Just one point to say as an aspect to improve further. The apartments needs to equiped new. Carperts are old and with brand patches or are demolished. At least service like cleaning should be daily or even each second day. That would be perfect.At all we were completly fine with the apartment, swimming pool and area.

As you enter the hotel, the reception is large and quite impressive. The staff are friendly and helpful and speak English. It was a bit of a shock to find that the appartments appeared to be an old council block of flats which from the front would not be recognised. The 1 bedroom appartment (for 5) was roomy for the two of us and clean. It was however quite tired looking with worn decor and carpets. We booked for breakfast which was served in the dining room just off the reception. This was excellent with a wide choice of fresh produce and drinks.One small point is that we could not find any uk channels on the telly.To conclude, the hotel was more than adequate for our overnight stay and is in a brilliant location, though don't expect the Ritz quality decor.

This was for pleasure The first impressioin of apartment was good but then things were not right Wardrobe door was off all skirting boards were scuffed The plug in bath wouldnt stay in Water was very slow to heat up Shower would not stay up either Bedding was good and bed comfortable In the hall area shabby and worn Smelt of popcorn all the time Very close to Disney and shuttle bus that was nice The shops and resturants very close and were lovely Train station not too far but early flight back no train so hotel to airport 40 min taxi cost 100 euros This was a pleasure trip cannot change what sort of trip Didnt see staff only to book taxi so no comment Because only five nights no house keeping of place but that was ok Would we stay in this place again sadly not ,too old ,too worn out and the smells in corridors not great

If you look for an Small Apartment hotel near Disney, this can be on your list Has a small kitchen and a super market very close by in the commercial centre, so if you want can take aways can be taken from nearby eating places

Compared to Disney hotels, you get a better price and you can cook. You have a massive shopping centre near by. No issues and the swimming pool also helped on having a better holidays. We would return if we ever go back to Paris.