Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 837

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Khem Beach, Phu Quoc Special Zone, An Giang, 920000 Phu Quoc Special Zone, Wietnam

Opis

O hotelu

  • A stylish Phu Quoc resort nestled on the beautiful Kem Beach

  • 752 rooms and suites including 7 villas with various accommodation catering to all needs

  • 10 minutes away from Sunset Town and Sun World Hon Thom cable car station

  • 25 minutes away from Phu Quoc International Airport

  • Family-friendly infinity pool & water slides for all ages

Nasze pokoje

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Lokalizacja hotelu

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, Phu Quoc Special Zone, An Giang
920000 Phu Quoc Special Zone
Wietnam

Pozycja GPS:10.035024, 104.027621

Telefon
Faks +84 297 3927 778

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 837

Ocena TripAdvisor  4.6/5  Liczba opinii: 1 146

Certyfikat Doskonałości 2025

Enjoyable stay during busy times.

Ocena na stronie TripAdvisor 5.0/5

586bartm Opinia zatwierdzona w TripAdvisor

Really enjoyed our stay at the premier residences. We booked a presidential suite, knowing the hotel is very big and this gave us a lot of space and privacy. We were able to check in quickly (thank you, Ngan) hours before official check in time, which was greatly appreciated as well as the later check out time, which really made our stay a lot better. While the hotel was quite busy, there are a lot of staff working really hard and even though the restaurant at breakfast was full, there were plenty of choices available at all times. Highlight are the pools, with multiple levels so that there was always an area to swim at, and the beach is one of the best beaches on the island, with white and soft sand that is not found on the other coasts. Because the hotel is so full, the space at the beach is very limited and I felt the beds were jammed way to close to each other. Not much that can be done about that I guess. One thing that was a bit weird was that for dinner and after 6 pm you can only do a buffet or a very limited a la carte menu. This means that if you don't want to partake in the (overpriced) buffet, you either have to eat before 6 pm or find another place (which we did for the majority of our nights). There are a few really nice restaurants outside of the hotel at the beach area, so we did not mind, but it would be nice to have the option to order from the regular menu after 6 pm. Overall though, these are some small comments and we enjoyed our stay here and would come back.

Dear 586bartm, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed your stay in the Presidential Suite and appreciated the early check-in and late check-out arrangements. I will also pass on your kind words to Ngan. We are glad that you enjoyed our pools and the beach, as well as the variety of breakfast options despite the busy periods. We appreciate your comments regarding the evening dining options and beach bed arrangements, which will be carefully reviewed to see how we can improve the guest experience. Your overall satisfaction is very important to us, and we look forward to welcoming you back to Premier Residences for another enjoyable stay. Warm regards, Premier Residences Team

Highly recommendation! For its good view and super nice service!

Ocena na stronie TripAdvisor 5.0/5

Siyu W Opinia zatwierdzona w TripAdvisor

I had an amazing stay at this hotel! The complimentary show was absolutely fantastic, the scenic views from the hotel are stunning, and all the staff were incredibly friendly and attentive with top-notch service. Highly recommend this wonderful place!

Dear Siyu W, Thank you for your kind words regarding your recent stay. We are thrilled to hear that you enjoyed the stunning views and our team's dedicated service, along with the complimentary show. Your recommendation is greatly appreciated and motivates us to continue delivering exceptional experiences. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Today I had dinner with my family, I ordered breaded chicken because I was very hungry, I ate one wing, then I found hai

Ocena na stronie TripAdvisor 1.0/5

Inspire43668240533 Opinia zatwierdzona w TripAdvisor

Today I had dinner with my family, I ordered breaded chicken because I was very hungry, I ate one wing, then I found hair on several pieces of chicken, I called the administrator, they simply apologized, I’m in shock. In short, the service and food suck, I don’t recommend it to anyone.

Dear Valued Guest, We sincerely apologize for the experience you had during your recent dinner. Finding a hair in your food is unacceptable, and we completely understand your frustration. Please be assured that your feedback has been shared with our culinary and service teams to ensure such incidents do not happen again. We truly value your comments and hope to have the opportunity to restore your trust in us in the future. Warm regards, Premier Residences Team

Très professionnelle, aimable et souriante

Ocena na stronie TripAdvisor 5.0/5

wolff d Opinia zatwierdzona w TripAdvisor

Everything is very good , i feel very satisfied here. I like k. Hoang, Ngoc Nguyen, chuc Lam…

Dear Wolffd2022, Thank you very much for your kind words. We are delighted to hear that you had a satisfying experience with us. It’s wonderful to know that K. Hoang, Ngoc Nguyen, and Chuc Lam were able to make your stay enjoyable. We look forward to welcoming you back to Premier Residences soon! Warm regards, Premier Residences Team

The experience in premier residence phuc quoc

Ocena na stronie TripAdvisor 5.0/5

Global41441360680 Opinia zatwierdzona w TripAdvisor

The experience in the premier residence hotel in Phu Quoc is nice.The room is clean and the staff are quick to respond and nice. And I think the most impressive part is their outdoor pools and beach which has quite the allure when visiting with families.

Dear Global41441360680, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the cleanliness of your room and the attentive service from our staff. It’s wonderful to know that our outdoor pools and beach made your family visit even more enjoyable. We look forward to welcoming you and your family back to Premier Residences Phu Quoc soon! Warm regards, Premier Residences Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 134 Liczba opinii 8.9/10 Lokalizacja
  • 2 217 Liczba opinii 7.7/10 Pokój
  • 2 626 Liczba opinii 7.8/10 Obsługa
  • 22 Liczba opinii 8.6/10 Internet
  • 1 483 Liczba opinii 9.3/10 Plaża
  • 1 468 Liczba opinii 9.1/10 Śniadanie
  • 1 355 Liczba opinii 9.3/10 basen
  • 967 Liczba opinii 7.6/10 Udogodnienia

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