Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 916

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Opis

O hotelu

  • Resort is newly opened

  • 745 rooms & suites with various types catering for all needs

  • 10 min away from Hon Thom Cable Car

  • "25 min away from Phu Quoc airport "

  • "Colourful, contemporary and cosmopolitan resort design "

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, An Thoi Town, Phu Quoc
920000 Phu Quoc
Vietnam

Pozycja GPS:10.035024, 104.027621

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 916

Ocena TripAdvisor  4.5/5  Liczba opinii: 934

Certyfikat Doskonałości 2024

Below expectations

Ocena na stronie TripAdvisor 2.0/5

Phat N Rodziny - Opinia zatwierdzona w TripAdvisor

Awful Accor hotel spoiling their brand

Ocena na stronie TripAdvisor 1.0/5

MrTufi Rodziny - Opinia zatwierdzona w TripAdvisor

Great value. Excellent price

Ocena na stronie TripAdvisor 5.0/5

Wendy-Anne1111 Solo travel - Opinia zatwierdzona w TripAdvisor

Xin Chào WA1111, Thank you for taking the time to share such a detailed review of your second visit to Premier Residences Phu Quoc Emerald Bay Managed by Accor. We are delighted to hear that you enjoyed your stay and appreciated many aspects of our property and service. We are glad you loved Khem Beach and found our pool both gorgeous and relaxing. Your comments about the King suite, with its spacious layout and stunning views, are very much appreciated. Watching the sunset from the balcony truly is a special experience. We are grateful for your constructive feedback regarding the pool chairs. Rest assured, we are addressing this and will prioritize an upgrade to enhance guest comfort. Additionally, we acknowledge your concerns about the reception area's busyness due to large group bookings. Your suggestion about utilizing the spare desk for group check-ins/check-outs is valuable, and we will explore this option to improve the experience for all our guests. It’s wonderful to know that you enjoyed our reasonably priced meals and drinks, and the late-night cake promotion was a treat! Your special mentions of Ms. Nhu and Ms. Van warm our hearts; we will be sure to pass along your compliments to them. Personalized and friendly service is something we strive to deliver consistently, and we’re thrilled it made a positive impression during your stay. Finally, thank you for your suggestion about improving the smoking area. We will certainly consider exploring creative inspirations to make it more accommodating. We appreciate your continued support and look forward to welcoming you back for another enjoyable stay. Your insights are invaluable as we strive to offer even better experiences in the future. Warm regards,

Apartment style family-oriented resort on Phu Quoc's best beach with great service. Guest Relations Huyen is amazing.

Ocena na stronie TripAdvisor 5.0/5

meowedith Opinia zatwierdzona w TripAdvisor

Xin Chào Meowedith, Thank you for sharing such wonderful feedback about your recent stay with us. We are thrilled to know that you enjoyed your time at Khem Beach, and we appreciate your kind words about the resort's amenities and service. It’s great to hear that you made the most of the complimentary kayaks and beach toys, and we’re glad you found the atmosphere kids-friendly. While we currently don’t offer babysitting services, your feedback encourages us to explore ways to enhance our offerings at the Kids Club. We are especially delighted that you experienced amazing and personalized service throughout your stay. It is heartening to know that our team members, including Guest Relations Officer Huyen, made a positive impact on your visit. Your recognition of their efforts means the world to us, and we will be sure to share your kind words with them. We’re glad you enjoyed the complimentary private airport transfer as part of your Accor Platinum/Diamond benefits and found value in our evening canapés. We also appreciate your feedback about the breakfast area being crowded, and we will explore ways to improve the dining experience during peak times. It’s unfortunate that your stay was short, but we’re excited to welcome you back for a longer visit to fully experience everything our property has to offer. Please don’t hesitate to reach out to us directly if there’s anything we can do to make your next stay even more memorable. Sincerely, Premier Residences Team

Excellent hotel for a few days relaxing

Ocena na stronie TripAdvisor 5.0/5

Knaggs F Rodziny - Opinia zatwierdzona w TripAdvisor

Xin Chào Knaggs F, Thank you for your kind words and for sharing your wonderful experience at our resort. We are thrilled to hear that you enjoyed your stay in the Garden Villa and found it to be the best you have experienced. We are delighted that you and your family enjoyed the comfortable and spacious accommodations. We are grateful for your recognition of our staff, particularly Van, Anh, and Leon. We will ensure that they receive recognition for their excellent service. We understand your observations regarding the high occupancy levels and the challenge of securing sun loungers. We are continuously working to improve our services and address these areas for improvement. We are pleased that you enjoyed the resort's facilities, including the beautiful beach, excellent pools, and the engaging activities for children, such as the playground with the pool table and table tennis. We are also delighted that you found the resort to be a convenient base for exploring the surrounding area, with the addition of new restaurants like Istabul providing more dining options. We are thrilled that you and your family enjoyed your stay and that you are considering a return visit. We look forward to welcoming you back to our resort in the future. Sincerely, Premier Residences Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 709 Liczba opinii 8.7/10 Lokalizacja
  • 1 427 Liczba opinii 7.7/10 Pokój
  • 1 630 Liczba opinii 7.7/10 Obsługa
  • 14 Liczba opinii 9.4/10 Internet
  • 1 046 Liczba opinii 9.4/10 Plaża
  • 948 Liczba opinii 9.4/10 basen
  • 893 Liczba opinii 8.9/10 Śniadanie
  • 619 Liczba opinii 7/10 Czystość

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