Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 830

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Khem Beach, An Thoi Town, Phu Quoc, 920000 Phu Quoc, Vietnam

Opis

O hotelu

  • A stylish Phu Quoc resort nestled on the beautiful Kem Beach

  • 752 rooms and suites including 7 villas with various accommodation catering to all needs

  • 10 minutes away from Sunset Town and Sun World Hon Thom cable car station

  • 25 minutes away from Phu Quoc International Airport

  • Family-friendly infinity pool & water slides for all ages

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, An Thoi Town, Phu Quoc
920000 Phu Quoc
Vietnam

Pozycja GPS:10.035024, 104.027621

Telefon
Faks +84 297 3927 778

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 830

Ocena TripAdvisor  4.6/5  Liczba opinii: 950

Certyfikat Doskonałości 2024

Support from reception HOA

Ocena na stronie TripAdvisor 5.0/5

Road53305558704 Opinia zatwierdzona w TripAdvisor

Very good

Ocena na stronie TripAdvisor 5.0/5

Journey64201408566 Opinia zatwierdzona w TripAdvisor

Xin Chào Journey6420140856, Thank you for your kind review. We are delighted to hear that you enjoyed our friendly service and found our facilities pleasing, including the beautiful swimming pool and clean beach. We appreciate your feedback regarding the food variety, as we continuously strive to enhance our offerings for our guests. It’s wonderful to know that our shuttle bus service and proximity to Sunset Town added to your experience. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Worth trying

Ocena na stronie TripAdvisor 5.0/5

Getaway42291997017 Opinia zatwierdzona w TripAdvisor

Xin Chào Getaway42291997017, Thank you for sharing your wonderful feedback! We’re so glad to hear that you had a great experience with us. It's great to know that you found the room cozy, enjoyed the breakfast, and loved the large pool and stunning beach. We are especially grateful for your kind words about our service, and we will be sure to pass along your compliments to Giao, our driver. We're happy to hear that he was able to assist you and make your stay even more enjoyable. It’s also great that you enjoyed the proximity to Sunset Town and the nightly fireworks show. We’re thrilled that you had such a memorable stay, and we look forward to welcoming you back soon! Best regards, Premier Residences team

Comfortable stay in a very nice location

Ocena na stronie TripAdvisor 5.0/5

366ovidiup Couples - Opinia zatwierdzona w TripAdvisor

Xin Chào 366ovidiup, Thank you for your thoughtful and detailed review! We are delighted to hear that you had a pleasant stay at Premier, and we greatly appreciate your kind words regarding the spacious and comfortable apartment, as well as the amenities provided. We're glad the upgrade to an apartment enhanced your experience. It's wonderful to hear that you enjoyed the diversified breakfast and had no issues with finding seating, even when the hotel was busy. We're also pleased that you had a positive experience with the restaurant by the beach and the food quality, with the exception of the cobia fish. We will certainly review the dish to ensure we maintain high standards in all menu items. We’re glad you appreciated the well-maintained pools and the adults-only pool, and we’ll take note of your suggestion to add more seating around the pool to improve comfort for our guests. We agree that the breathtaking Khem Beach is a highlight of the hotel, and we understand your concern about the debris brought in by the water. Rest assured, we continue to monitor and maintain the beach area as best as possible. We’re also grateful for your kind words about Emma’s help with organizing trips – we will make sure to pass along your appreciation. Thank you again for your feedback, and we’re glad to know that you would recommend the hotel for a relaxing family vacation. We look forward to welcoming you back in the future! Best regards, Premier Residences team

Great place, bad attention the important details

Ocena na stronie TripAdvisor 3.0/5

GcamposS Opinia zatwierdzona w TripAdvisor

Xin Chào GcamposS, Thank you for sharing your detailed and thoughtful feedback. We truly appreciate your honesty, and we’re glad to hear that you had some great experiences during your stay. However, we also recognize the areas where we fell short and we apologize for the inconveniences you encountered. We understand that the location may not be ideal for those looking to explore the city or nearby attractions, and we appreciate your understanding regarding transportation. Regarding the pool and beach areas, we apologize for the lack of towels and the inconsistency with room cleaning. We will address these concerns with our team to ensure a more reliable service moving forward. Your feedback about the restaurant service is deeply concerning, and we sincerely apologize for the long waits, disorganization, and issues with order accuracy. This is certainly not the level of service we aim to provide, and we will be implementing better staff training and management to improve the dining experience. We also acknowledge the language barrier with some of our staff and will work on ensuring better communication and service in the future. We’re happy to hear that you enjoyed the buffet breakfast, the cleanliness of the common areas, the quality of food (especially the pizza), and the amenities like the beach and pools. We will continue to improve in these areas to provide a better overall experience. A special thank you for recognizing Phuong's exceptional service. We're delighted to hear that she was able to assist you with kindness and expertise, and we agree that she exemplifies the qualities we look for in a hospitality professional. We will certainly take your feedback into account as we work on improving our staff training and service across the board. We appreciate your constructive criticism, and we believe that with continued efforts in staff development and service consistency, we can provide the top-tier experience that our guests deserve. We hope to welcome you back and offer a more seamless and enjoyable stay in the future. Best regards, Premier Residences team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 793 Liczba opinii 8.8/10 Lokalizacja
  • 1 571 Liczba opinii 7.9/10 Pokój
  • 1 790 Liczba opinii 7.9/10 Obsługa
  • 14 Liczba opinii 9.3/10 Internet
  • 1 142 Liczba opinii 9.4/10 Plaża
  • 1 010 Liczba opinii 9.4/10 basen
  • 981 Liczba opinii 9/10 Śniadanie
  • 668 Liczba opinii 7.2/10 Czystość

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Phu Quoc - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.