Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 827

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Khem Beach, Phu Quoc Special Zone, An Giang, 920000 Phu Quoc Special Zone, Wietnam

Opis

O hotelu

  • A stylish Phu Quoc resort nestled on the beautiful Kem Beach

  • 752 rooms and suites including 7 villas with various accommodation catering to all needs

  • 10 minutes away from Sunset Town and Sun World Hon Thom cable car station

  • 25 minutes away from Phu Quoc International Airport

  • Family-friendly infinity pool & water slides for all ages

Nasze pokoje

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Lokalizacja hotelu

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, Phu Quoc Special Zone, An Giang
920000 Phu Quoc Special Zone
Wietnam

Pozycja GPS:10.035024, 104.027621

Telefon
Faks +84 297 3927 778

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 827

Ocena TripAdvisor  4.6/5  Liczba opinii: 1 084

Certyfikat Doskonałości 2025

Good in general

Ocena na stronie TripAdvisor 5.0/5

RitchieK18 Opinia zatwierdzona w TripAdvisor

Free shuttle is great. Book in advance. Commute is convenient too. Hao has been helpful and squeeze me in to the next bus.

Dear Ritchie K18, Thank you for your positive feedback. We are pleased to hear that you enjoyed our complimentary shuttle service and found it convenient. We will certainly commend Hao for his exceptional assistance. Your satisfaction is important to us. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

친절

Ocena na stronie TripAdvisor 5.0/5

Companion47116560731 Opinia zatwierdzona w TripAdvisor

hao is verygood, and very kind employee . —- thank you, HAO :)

Just a drink at the Herring bar

Ocena na stronie TripAdvisor 5.0/5

Nicole G Opinia zatwierdzona w TripAdvisor

I came to the Herring bar, after walking on the beach. I was immediately greeted with a smile and felt so welcomed by Nhu . She was friendly and quickly took my order. Everything was smooth and I am happy to have found the Herring bar. Beautiful views of Khem beach. Thank you, Nhu

Did not live up to expectation

Ocena na stronie TripAdvisor 3.0/5

lynnej0hns Opinia zatwierdzona w TripAdvisor

Was looking forward to a few nice relaxing few days South of the island as we first stayed up North and was busy doing tourist things there. We stayed in a big resort up there and it did not feel big and noisey as this hotel. The foyer is loud and not very attractive or appealing. The breakfast restaurant was very disjointed and yes there is a lot of food on offer but not the best quality besides the breads. Found the food cold and people serving the food not very friendly. So we lived off bread for the 4 days we were there , tried to get eggs cooked but they were undercooked and could not get the chef to understand to cook it more . The pools are big and extensive and while walking around the resort we saw the signs to say Adult Pool thinking oh yes we can enjoy the pool without kids splashing and been loud nice way to relax but this was not the case. I complained to guest relations and they said they would sort it out but nothing was done. Emailed a complaint in and was told that it was not an adult pool only but parents with children can use these pools . They sent me a photo of the pool regulations which clearly says no excessive noice , no booking of lounge chairs while absent. These rules are not followed up by life guards . Lots of empty pool lounges with towels draped on them but nobody there and they stayed empty until midday. So found it difficult to get lounges as these were taken by breakfast time but not used until lunch.

Xin chào lynnej0hns, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience at our resort didn’t meet your expectations. We’d like to clarify the regulation regarding our adult pool. While it is designated as an adult pool, children are welcome to use it under the supervision of their parents or guardians. We understand that you were hoping for a quieter, more relaxing environment, and we apologize if this caused any inconvenience. Regarding the issues you raised with the breakfast restaurant, we truly appreciate your comments and will address them with our team to ensure improvements in food quality and service. We also take your concerns about pool lounge chairs very seriously and will reinforce the importance of adhering to our poolside regulations, including ensuring chairs are not reserved without use. We value your feedback and will continue to work on enhancing our guest experience. We hope to have the opportunity to welcome you again in the future under better circumstances. Warm Regards,

Chill and relax ambient

Ocena na stronie TripAdvisor 5.0/5

Mobile42782598563 Opinia zatwierdzona w TripAdvisor

Friendly and helpful staffs . Clean and chill ambient. Feeling relaxed and recharge of all the things that we having here. Highly recommended if you plan to come Phu Quoc Sunset town area.

Dear Darius, Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you enjoyed the relaxing atmosphere and found our staff to be friendly and helpful. Your recommendation is greatly appreciated, and we hope to welcome you back soon. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 033 Liczba opinii 8.8/10 Lokalizacja
  • 2 044 Liczba opinii 7.8/10 Pokój
  • 2 417 Liczba opinii 8.1/10 Obsługa
  • 23 Liczba opinii 8.5/10 Internet
  • 1 375 Liczba opinii 9.5/10 Plaża
  • 1 341 Liczba opinii 9.2/10 Śniadanie
  • 1 286 Liczba opinii 9.5/10 basen
  • 877 Liczba opinii 7.5/10 Czystość

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.