Pullman Phu Quoc Beach Resort 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 2 147

Pullman Phu Quoc Beach Resort - Image 1
Pullman Phu Quoc Beach Resort - Image 2
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Opis

O hotelu

  • A beach resort with accommodation ranging from upscale twin rooms and spacious family suites.

  • Signature Pullman Bed and Japanese Washlet

  • Located on Bai Truong with private white sand beach of 170m.

  • 24/7 facilities: Pullman Fit and Connectivity Lounge.

  • A complete line-up of lifestyle facilities and activities for guests at any age.

Nasze pokoje

Lokalizacja hotelu

Pullman Phu Quoc Beach Resort

Group 6 Ban Quy Hamlet, Duong To Commune
PHU QUOC
Wietnam

Pozycja GPS:10.120242, 103.983464

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 2 147

Ocena TripAdvisor  4.8/5  Liczba opinii: 1 087

Adorable place at Phu Quoc Island

Ocena na stronie TripAdvisor 5.0/5

Curious35846802632 Opinia zatwierdzona w TripAdvisor

Great hotel, beautiful place and amazing service! Special thanks to Kieli, Tran and Phuong at the Taems Beach House! Keep up the great work! From Canada with love! ❤️

Come back

Ocena na stronie TripAdvisor 5.0/5

Nom S Opinia zatwierdzona w TripAdvisor

Every year, we visit Pullman to relax during the New Year Eve. Thank you to Lounge team for their warm support and for always welcoming me back. Special thanks to Tran, Tyler, and Hoai for their wonderful hospitality.

Catastrophic Restaurant Service Ruined Our Stay

Ocena na stronie TripAdvisor 1.0/5

Pernilla L Opinia zatwierdzona w TripAdvisor

We were a group of 12 people who stayed for four nights and celebrated New Year’s Eve at this hotel. The hotel itself is nice, and the rooms are nice as well. Unfortunately, the overall rating is significantly lowered due to the catastrophic service in the restaurants — both Mad Cow and the one on the entrance level. The service is extremely poor. One evening we waited over 90 minutes for our food. We had to ask four times for the wine we had ordered, which never arrived until after we had finished our meal. You constantly have to call the staff to remind them that you want to order, to check that you haven’t been forgotten, and so on. They also couldn’t arrange for our group to sit together and eat, despite the restaurant being only half full. The New Year’s Eve dinner was a joke. Food was forgotten, no drinks were served, and some guests only received sauce without the rest of the meal. We complained about this dinner (which was extremely overpriced) and were given two bottles of sparkling wine as compensation. Unfortunately, every visit to the hotel’s restaurants was just as bad. This is a major problem, as the hotel is located in the middle of nowhere and there are no other restaurants nearby. In the end, we took the bus into the city to eat just to avoid the hotel, as every visit ended in disappointment. I would absolutely not recommend staying at Pullman.

Dear 701pernillal, Thank you for taking the time to share such detailed feedback following your stay with us, and for choosing to celebrate New Year’s Eve at Pullman Phu Quoc Beach Resort. While we are pleased to know that you found the hotel and rooms enjoyable, we are truly sorry that your overall experience was significantly impacted. Please accept our sincere apologies for the frustration and disappointment this caused. We deeply regret that service shortcomings and lack of attentiveness you experienced in our restaurants. The issues you described during the New Year’s Eve dinner are particularly disappointing as this occasion should have been seamless and memorable. While we appreciate your patience during this peak festive period, we fully acknowledge that these lapses fall well below the standards we aim to uphold. Regarding your comments about our location, we would like to share that our resort is intentionally set slightly away from the main town to offer guests a calm and peaceful escape from the busy city life, which is one of our core values. To support connectivity, we provide a daily shuttle service to town, have local buses available just outside the main gate, and offer buggy transfers within the resort. Our Bell team is also always on hand to assist with metered taxi arrangements whenever needed. Your feedback has been shared with our Food & Beverage leadership team for thorough review and immediate corrective actions, and your feedback is invaluable and helps us identify where we must improve. We hope you will consider giving us another chance in the future, so we may restore your confidence and provide the level of service and comfort you expect. Best regards, Kim Nguyen Guest Experience Officer

Ocena klientów 5.0/5

Michal T. K. Rodziny - Opinie potwierdzone ALL

Piękny, luksusowy hotel. Wspaniały basen, miła obsługa, duży i czysty pokój. Pyszne śniadania, duży wybór. Duży, czysty, ciepły basen. To jeden z tych hoteli, o których mówi się, że to hotele marzeń. Minusem są bardzo wysokie ceny w restauracji hotelu i odległość od miasta. W efekcie żeby coś zjeść poza hotelem trzeba jechać taksówką.

Dear Michal T. K., Thank you for your positive feedback regarding your stay at Pullman Phu Quoc Beach Resort. We are delighted to hear that you enjoyed the comfort of your room, the quality of our services and the variety of our breakfast selection. Our resort is thoughtfully located slightly away from the town center to provide a calm and peaceful escape from the city’s bustle, while still allowing guests to travel conveniently by taxi whenever needed. Your kind words are especially appreciated, as creating warm and memorable experiences for our guests is always our top priority. We truly hope your next stay with us will be just as enjoyable, and we look forward to welcoming you back again soon. Best regards, Kim Nguyen Guest Experience Officer

THE BEST OF ALL WORLDS !!! Mad Cow, a place you want to return to 🫶

Ocena na stronie TripAdvisor 5.0/5

Sharon L Opinia zatwierdzona w TripAdvisor

Mad Cow, a place you want to return to 🫶 I visited Mad Cow Restaurant, located on the top floor of Pullman Phu Quoc Beach Resort, twice within just six days, and that alone says everything. From the very first visit, the quality was so outstanding that despite many other tempting dining options in Phu Quoc, I chose to come back again. This is a place that truly delivers the best of all worlds. The restaurant offers exceptional meat cuts and an impressive variety of dishes, all executed at a very high level. The wine selection is wide, well curated, and perfectly complements the food, making the overall dining experience feel complete and refined. What truly elevates Mad Cow, beyond the food, is the service. The team works seamlessly together with genuine care and professionalism. A special mention to Ms. Chi, the Thai chef, and Khang, who together with the rest of the team delivered an outstanding experience, taking care of every detail and every request with warmth, precision, and a true passion for hospitality. Another unforgettable highlight is the setting. The open sea view, combined with the stunning sunset, creates a magical atmosphere. Dining here as the sun sets over the ocean is simply breathtaking and adds a unique emotional layer to the evening. The design of the restaurant is also exceptional, elegant, modern, and thoughtfully curated. Every little detail feels intentional and contributes to a sophisticated yet welcoming ambiance. Highly recommended to anyone looking for exceptional food, excellent wine, outstanding service, beautiful design, and one of the best sunset views in Phu Quoc, all in one place. 🌅🥩🍷

Dear Sharon L, Thank you for sharing your wonderful experience at Mad Cow Restaurant. We are thrilled to hear that you returned within just six days as your choice to come back means the a lot to us. It’s fantastic to know that you enjoyed the quality of our dishes, the curated wine selection, the variety of options and that especially the breathtaking view. Your kind words for the Maddie team will be shared and they will be delighted to know their care, attention to detail, and passion for hospitality made your visits memorable. We look forward to welcoming you back soon to Mad Cow, so we can continue providing memorable dining moments in the beautiful setting of Phu Quoc. Warm regards, Kim Nguyen Guest Experience Officer

Partner: TripAdvisor

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