Premier Village Phu Quoc Resort - Managed by Accor 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 009

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Premier Village Phu Quoc Resort - Managed by Accor - Image 1
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Premier Village Phu Quoc Resort - Managed by Accor - Image 3
Premier Village Phu Quoc Resort - Managed by Accor - Image 4
Ong Doi Cape, An Thoi Ward, Phu Quoc, 920000 Phu Quoc, Wietnam

Opis

O hotelu

  • "Two pristine beaches and stunning views from dusk to dawn "

  • "Secluded hideaway retreat at the southern tip of the island "

  • "215 villas with private swimming pool "

  • "35 min away from Phu Quoc airport "

  • 15 min away from Hon Thom Cable Car

Nasze pokoje

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Lokalizacja hotelu

Premier Village Phu Quoc Resort - Managed by Accor

Ong Doi Cape, An Thoi Ward, Phu Quoc
920000 Phu Quoc
Wietnam

Pozycja GPS:10.005315, 104.05185

Telefon
Faks +84 297 3546 667

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 1 009

Ocena TripAdvisor  4.9/5  Liczba opinii: 2 937

Great resort. Poor executive managers and strict laws

Ocena na stronie TripAdvisor 3.0/5

Shyam V Opinia zatwierdzona w TripAdvisor

Beautiful location and resort. But Manager was clueless of what is service in hotel industry. They said 10 USD per Crockery set per nite in a 4 bedroom villa even though we paid almost 4000 USD for 3 nites. They had zero flexibility. Breakfast had nothing indian. No activies although such a beautiful resort No one in vietnam understands courtesy, manners, smile, flexibility or service. It started from vietjet and then in both the resorts. If u go to bali or Phuket then also u can see 10X difference in service levels.

Dear Valued Guest, Xin chao! Thank you very much for taking the time to share your detailed feedback with us. We truly appreciate your kind comments regarding the beauty of our location and resort, and we are equally grateful for your candid observations, as they help us improve. Please accept our sincere apologies for the aspects of your stay that did not meet your expectations. We are sorry to learn that our service approach, flexibility, and communication left you feeling disappointed. This is certainly not the level of hospitality we strive to deliver, especially for our villa guests, and your comments have been shared with our executive and management teams for immediate review and coaching. Regarding the crockery set policy, we regret that this was not explained clearly or handled in a more considerate manner. We understand how this could feel frustrating given the value of your booking, and we acknowledge that greater flexibility and empathy should have been applied. We also apologize that the breakfast selection did not adequately cater to Indian preferences and that the range of activities during your stay felt limited. These are valuable points, and we are actively reviewing both our culinary offerings and guest activities to better serve our international guests. Your feedback about courtesy, warmth, and service culture is taken very seriously. Genuine hospitality, smiles, and attentiveness are core values we aim to uphold, and we regret that this was not reflected consistently during your journey in Vietnam and at our resort. Once again, thank you for your honest feedback. We truly hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that reflects the true spirit of our resort and destination. Sincerely, Xuan Tran (Ms.) Front Office Manager

This resort is simply "Heaven on earth"

Ocena na stronie TripAdvisor 5.0/5

CJMc63 Opinia zatwierdzona w TripAdvisor

It is difficult to briefly describe such a wonderful experience our stay at the Premier Village Phu Quoc was. From the moment we were greeted at the airport to our checkout our stay was sensational and we were treated like royalty. Every single staff member provided exceptional service always with a smile and no request seemed to be too big. We were blown away by the Villa we were upgraded to - It was huge and had the most magnificent views of the ocean and beach. We could even watch the fireworks each night from our bedroom balcony. The Villa had a kitchen with full sized fridge , large dining table in the expansive living area , large balcony with outdoor setting , infinity pool with lounges and umbrella, each of the large bedrooms had an ensuite and there was a powder room off the living area. The main bedroom was massive and well set out with a private lounge area, a desk, chair and a king sized bed. There was also ample cupboard space and a safe for valuables. The ensuite had shower and a big free standing bath. There was a nice red wine, fruit and containers of dried friits and nuts waiting in the villa when we arrived and a complimentary mini bar in the fridge which was to be replenished daily. Kim set up our resort app which gives you access to assistance with booking restaurants, shuttles or anything else you might need. The shuttles run constantly to transport you around the resort so you don’t have to walk anywhere if you don’t want to. The dining was fabulous with choices of 2 restaurants Vietnamese or western. The food was exceptional every single time we dined and the service was even more so. Breakfast buffet had so many choices and we also could choose from an a la carte menu but the highlight for us was the surprise breakfast dishes the chef would send out to us - we enjoyed these so much. Our evening meals were also excellent with my husband really enjoying the seafood buffet whilst I as a non seafood could still get a la carte. This was really appreciated as in some hotels there is no option for one guest to have a la carte if it is a buffet night. There is a choice of two beaches at the resort and we spent a number of days just relaxing at the beach and swimming in the ocean. We were really impressed by how the staff cleaned the beach each day to make it pristine for the guests. The water was crystal clear and the beach beautiful anyway but this extra clean up made it perfect. There were activities available if you wanted to be more active or you could just relax the choice was yours. There were so many things that I could mention that made our stay at Premier Village so special but I would run out of available space. This resort is pretty much perfect and could teach other resorts a lot . The staff are this resorts most valuable asset because even if a resort has a perfect location, beautiful accommodation, wonderful weather and magnificent facilities which this one did it is the staff who made our stay so perfect. We were so sad to leave and wished we had booked a longer stay. We plan to return as soon as we can and will be recommending a stay at the Premier Village Phu Quoc to everyone we know.

Dear Valued Guest, Xin chao! Thank you sincerely for sharing such a beautiful and heartfelt review of your stay at Premier Village Phu Quoc. We are truly honored by your kind words and deeply touched to know that your experience felt like “heaven on earth.” From your warm welcome at the airport to your departure, it brings us great joy to learn that every moment of your stay was memorable and that our team made you feel genuinely cared for. We are delighted that you enjoyed your upgraded villa, its spacious layout, breathtaking ocean views, and thoughtful in-villa amenities. It is wonderful to hear that the dining experiences, breakfast surprises from our chefs, beach cleanliness, resort activities, and seamless transportation around the resort all contributed to such a perfect holiday. Your special mention of our team members, including Kim, and your recognition of our heartist as the resort’s greatest asset truly means the world to us. Your appreciation is the greatest motivation for our team to continue delivering exceptional service with genuine warmth and care. We were sad to see you leave as well, but we are thrilled to know that you plan to return and recommend Premier Village Phu Quoc to others. We truly look forward to welcoming you back for an even longer and equally unforgettable stay in the near future. Sincerely, Xuan Tran (Ms.) Front Office Manager.

Coconut hunting

Ocena na stronie TripAdvisor 5.0/5

Road53181749452 Opinia zatwierdzona w TripAdvisor

It was a fun experience. You can also eat fresh coconut. Hau, Nhut, Ni are very kind. Thank you

Dear Valued Guest, Xin chao! Thank you very much for sharing your feedback about the Coconut Hunting experience. We are pleased to hear that you found it fun and enjoyed tasting the fresh coconut. Your kind words about Hau, Nhut, and Ni are greatly appreciated, and we will be sure to pass along your compliments to them. Thank you for joining the activity, and we hope to welcome you again soon for more enjoyable experiences at our resort. Sincerely, Xuan Tran (Ms.) Front Office Manager.

Morning Yoga Review (@NHAT)

Ocena na stronie TripAdvisor 5.0/5

원하 이 Opinia zatwierdzona w TripAdvisor

Wonderful class with relaxing the beginning of the day. Definitely recommend for all the guys coming to premier village resort

Dear Valued Guest, Xin chao! Thank you very much for sharing your kind review of our Morning Yoga session. We are delighted to hear that you found the class wonderful and relaxing, making it a perfect way to start the day. Your recommendation truly means a lot to us, and we will be sure to pass your lovely feedback to Nhat, who will be very happy to know that you enjoyed the experience. We look forward to welcoming you again at Premier Village Resort and hope you will join us for more wellness activities in your next visit. Sincerely, Xuan Tran (Ms.) Front Office Manager.

coconut hunting

Ocena na stronie TripAdvisor 5.0/5

Odyssey44671528888 Opinia zatwierdzona w TripAdvisor

100☺️☺️☺️👍🏻👍🏻👍🏻💫💫💫💫💫Trung,Dang, The arw vey nice😆🙏🏻🥥✨✨✨so happy to join the coconut hunting

Dear Valued Guest, Xin chao! Thank you so much for sharing your wonderful feedback. We are absolutely delighted to hear that you enjoyed the coconut hunting experience and had such a great time. Trung and Dang will be very happy to know that they made your experience even more enjoyable. Your kind words and positive energy truly mean a lot to our team, and it motivates us to continue creating fun and memorable moments for our guests. We are so happy you joined the coconut hunting and hope to welcome you again for more exciting activities during your next visit. Sincerely, Xuan Tran (Ms.) Front Office Manager.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 343 Liczba opinii 9.5/10 basen
  • 279 Liczba opinii 9.2/10 Śniadanie

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.