Premier Residences Phu Quoc Emerald Bay Managed by Accor bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 849 ulasan

Jaminan Harga
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Khem Beach, Phu Quoc Special Zone, An Giang, 920000 Phu Quoc Special Zone, Vietnam

Deskripsi

Keistimewaan hotel

  • A stylish Phu Quoc resort nestled on the beautiful Kem Beach

  • 752 rooms and suites including 7 villas with various accommodation catering to all needs

  • 10 minutes away from Sunset Town and Sun World Hon Thom cable car station

  • 25 minutes away from Phu Quoc International Airport

  • Family-friendly infinity pool & water slides for all ages

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Lokasi hotel

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, Phu Quoc Special Zone, An Giang
920000 Phu Quoc Special Zone
Vietnam

GPS:10.035024, 104.027621

Telepon
Fax +84 297 3927 778

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  849 ulasan

Peringkat TripAdvisor  4.6/5  1.086 ulasan

Sertifikat keunggulan 2025

Worth

Catatan Tripadvisor 4.0/5

Khang H Keluarga - Ulasan TripAdvisor tersertifikasi

I stayed here for 3 days and 2 nights with my family. Everything was so good from room facilities, reception, location, kid club and a nice beach where I could spend my entire time there to relax. Especially thanks to Minh at bar for his hospitality with bright smiles every times we met. Room cleaning need to improve and need to be inspected before guests check in.

Good in general

Catatan Tripadvisor 5.0/5

RitchieK18 Ulasan TripAdvisor tersertifikasi

Free shuttle is great. Book in advance. Commute is convenient too. Hao has been helpful and squeeze me in to the next bus.

Dear Ritchie K18, Thank you for your positive feedback. We are pleased to hear that you enjoyed our complimentary shuttle service and found it convenient. We will certainly commend Hao for his exceptional assistance. Your satisfaction is important to us. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

친절

Catatan Tripadvisor 5.0/5

Companion47116560731 Ulasan TripAdvisor tersertifikasi

hao is verygood, and very kind employee . —- thank you, HAO :)

Just a drink at the Herring bar

Catatan Tripadvisor 5.0/5

Nicole G Ulasan TripAdvisor tersertifikasi

I came to the Herring bar, after walking on the beach. I was immediately greeted with a smile and felt so welcomed by Nhu . She was friendly and quickly took my order. Everything was smooth and I am happy to have found the Herring bar. Beautiful views of Khem beach. Thank you, Nhu

Did not live up to expectation

Catatan Tripadvisor 3.0/5

lynnej0hns Ulasan TripAdvisor tersertifikasi

Was looking forward to a few nice relaxing few days South of the island as we first stayed up North and was busy doing tourist things there. We stayed in a big resort up there and it did not feel big and noisey as this hotel. The foyer is loud and not very attractive or appealing. The breakfast restaurant was very disjointed and yes there is a lot of food on offer but not the best quality besides the breads. Found the food cold and people serving the food not very friendly. So we lived off bread for the 4 days we were there , tried to get eggs cooked but they were undercooked and could not get the chef to understand to cook it more . The pools are big and extensive and while walking around the resort we saw the signs to say Adult Pool thinking oh yes we can enjoy the pool without kids splashing and been loud nice way to relax but this was not the case. I complained to guest relations and they said they would sort it out but nothing was done. Emailed a complaint in and was told that it was not an adult pool only but parents with children can use these pools . They sent me a photo of the pool regulations which clearly says no excessive noice , no booking of lounge chairs while absent. These rules are not followed up by life guards . Lots of empty pool lounges with towels draped on them but nobody there and they stayed empty until midday. So found it difficult to get lounges as these were taken by breakfast time but not used until lunch.

Xin chào lynnej0hns, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience at our resort didn’t meet your expectations. We’d like to clarify the regulation regarding our adult pool. While it is designated as an adult pool, children are welcome to use it under the supervision of their parents or guardians. We understand that you were hoping for a quieter, more relaxing environment, and we apologize if this caused any inconvenience. Regarding the issues you raised with the breakfast restaurant, we truly appreciate your comments and will address them with our team to ensure improvements in food quality and service. We also take your concerns about pool lounge chairs very seriously and will reinforce the importance of adhering to our poolside regulations, including ensuring chairs are not reserved without use. We value your feedback and will continue to work on enhancing our guest experience. We hope to have the opportunity to welcome you again in the future under better circumstances. Warm Regards,

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.065 ulasan 8.8/10 Lokasi
  • 2.104 ulasan 7.8/10 Kamar
  • 2.493 ulasan 8.1/10 Pelayanan
  • 24 ulasan 8.2/10 Internet
  • 1.409 ulasan 9.6/10 Pantai
  • 1.397 ulasan 9.2/10 Sarapan
  • 1.319 ulasan 9.6/10 Kolam
  • 905 ulasan 7.4/10 Kebersihan

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Semua hotel kami di PULAU PHU QUOC

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.