Novotel Wavre Brussels East bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 788 ulasan

Novotel Wavre Brussels East - Image 1
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Deskripsi

Keistimewaan hotel

  • 10 minutes walk from Walibi

  • Family Friendly

  • Great meeting facilities

  • Great selection of Belgian beers at the bar

Akomodasi kami

Lokasi hotel

Novotel Wavre Brussels East

Rue De La Wastinne 45
1301 WAVRE
Belgium

GPS:50.707559, 4.597822

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

BAR

The bar of the hotel welcomes you 7 days a week to enjoy a selection of delicious cocktails and selected Belgian beers.

Ulasan tamu kami

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  788 ulasan

Peringkat TripAdvisor  3.5/5  408 ulasan

Modern, clean and fantastic location

Catatan Tripadvisor 5.0/5

jackc_1992 Ulasan TripAdvisor tersertifikasi

We stayed here whilst on a European road trip to multiple theme parks so stayed here for Walibi Belgium. The location was ideal for the park and could walk across the street. There was a supermarket near by along with some restaurants and shops. The hotel itself was fantastic - modern, comfortable. We had 3 of us in a room with a double bed and single sofa bed. There was plenty of room. The beds were comfortable and bathroom large and clean. Parking was free which was great, and seemed to be plenty of parking, especially if you have an EV. We'd definitely stay here again!

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay with us was so enjoyable and met your expectations for a comfortable and convenient experience. We are delighted that you appreciated the modern amenities, the spaciousness of your room, and the comfort of our beds. It is great that you found the bathroom to be large and clean, which is a testament to the dedication of our housekeeping team. Moreover, we are pleased that the complimentary parking and its ample space added to the convenience of your visit, particularly for EV users with our substantial Tesla charging facilities. We look forward to welcoming you back soon. Kind regards, Flore Maquigny Front Office Manager

Excellent rooms, no evening food.

Catatan Tripadvisor 2.0/5

Sarah K Ulasan TripAdvisor tersertifikasi

Pros: hotel rooms well appointed, and communal areas are spacious and modern. Cons: no evening food available, and were challenged when ordering food for delivery. When we arrived in the morning prior to our day at Walibi Belgium theme park, we asked at the reception desk whether there would be food served in the evening. The staff advised it was likely a buffet would be available. When returning to check in at 6:30pm, the staff told us no food was available. We went to our room, which was clean and well appointed, and returned to the bar area to order drinks and sit outside in the garden area. We then ordered pizza to be delivered. When the pizza arrived, bar staff/reception staff attempted to challenge us and say we had to eat it in our room and not outside. We advised that because there was no food available as previously advised, we wanted to eat our pizza with the drinks we had ordered and paid for. We were then told to take the packaging to our room as they were unable to dispose of it. For a chain hotel which is not at the bottom of the Accor chain, I am appalled there is no evening food availability and staff challenge guests when ordering food in. Despite the great rooms and pleasant communal area, food is a basic amenity that should be available or, at the very least, notified in advance not to be available.

Dear Sarahkh, Thank you for taking the time to share your review. We are pleased to hear that you found the rooms well-appointed and our communal areas spacious and modern, reflecting the care we take in maintaining our facilities for guest comfort. However, we regret to read about your experience. While we offer a range of snacks at the bar, we understand the inconvenience caused when expectations are not met. Additionally, we apologize for any misunderstanding that occurred when you ordered pizza for delivery; our intention is to ensure a pleasant environment for all our guests. Please rest assured, we continually strive to deliver a complete and satisfying experience for our guests. We certainly hope that we can welcome you back again. Best regards, Jean-Christophe Imbert, General Manager

A comfortable hotel with modern rooms and a good breakfast.

Catatan Tripadvisor 4.0/5

wildernessexplorer01 Solo travel - Ulasan TripAdvisor tersertifikasi

The hotel itself is nice and is well furnished with good sized, comfortable rooms. We stayed for one night going down to Bavaria and again on the way home. Check in was easy and the staff were very helpful. The hotel is fresh, modern and ideal for an overnight stop over. There are shops and restaurants a short walk away if needed, as no evening meal/food was available. My room on the way out was comfortable and clean with great in room facilities including a lovely walk in shower and nice comfy beds. Both shower heads were in dire need of descaling and the rainfall shower sprayed every which way but down meaning I couldn’t use it. The air con was an added plus and soon cooled the room down. All 3 rooms I had were the same layout and had the walk in shower with Rituals soaps/shampoo provided. Worryingly, on inspection in the room for my return journey I found a dead adult bed bug on the grey pull out futon chair. I saw this as soon as I lifted the cushion and there was also a dirty tissue inside the cushion case. This suggests cleaning staff had not checked that area very thoroughly as it was easy to spot. The actual bed was clean with no signs of other bugs, but I was not taking the risk and was moved rooms immediately. I always inspect rooms thoroughly in any hotel before bringing my luggage in for this exact reason. The reception were most helpful and moved me to the other side of the hotel straight away, but it did cause me a lot of anxiety and I had a poor nights sleep as a result. No one wants to find that in their room!! The second room provided was clean with no issues identified other than the shower heads needing descaling. The breakfast offered was tasty with a good choice of food items and drinks. Porterage was included in our package but I took my own luggage up and down to the rooms. The rooms had a nice large tv and plenty of channels to choose from. The adjustable floor light was nice to leave on at night for a bit of light in the room. I would recommend the hotel and would be willing to stay there again. Hopefully they will start offering evening meals as this will be a huge plus for weary travellers who don’t want to walk down a main road to get to a restaurant.

Dear Guest, Thank you for taking the time to share your experience with us. We're happy to hear you had a pleasant stay and that we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet. Your positive feedback inspires us to continue upholding our high standards of service. Please accept our apologies for the issue in your room. Although we have not noticed this ourselves, we take such matters very seriously and will have a professional company in to check this out as we cannot be too careful. We regret you did not inform us of this while on-site so that we could have taken immediate action. Your comment regarding the menu selection has been duly noted, and we will take this into consideration for the future. We hope to welcome you back. Best wishes, Helleputte Eloïse, Front office Manager

Great 1 night stay.

Catatan Tripadvisor 4.0/5

Quest55220749424 Ulasan TripAdvisor tersertifikasi

Staff were very helpful. Room was spacious, clean and well placed. All our rooms were on the ground floor which was good. We didn't have and evening meal but the breakfast was lovely. Lots to choose from.

Dear Guest, Thank you for taking the time to review your stay. We're thrilled to hear that our staff made a great impression with their helpfulness. It's wonderful that the spaciousness and cleanliness of our rooms contributed positively to your stay. Our team takes pride in offering a diverse breakfast selection, and we're delighted you enjoyed it. We look forward to seeing you in the future. Kind regards, Eloïse Helleputte Front Office Manager

Great stay for Walibi Belgium

Catatan Tripadvisor 4.0/5

Hoops87 Ulasan TripAdvisor tersertifikasi

Fantastic location for Walibi Belgium. It's less than a 20 minute walk to the park. The room was a good standard and I was really impressed by the choice and quality of the breakfast. Would definitely stay here again!

Dear Guest, Many thanks for your review. We're thrilled to hear that our proximity to Walibi Belgium added convenience to your visit, making it a short walk to a day full of fun. It's also wonderful to know that the room met your standards, as we strive to provide comfortable and well-maintained accommodations for our guests. Our breakfast selection is something we take pride in, offering both warm and cold options to start the day right, and we're glad it impressed you. We look forward to welcoming you back. Best regards, Eloïse Helleputte Front Office Manager

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  • 417 ulasan 8/10 Sarapan
  • 228 ulasan 3.9/10 Makanan
  • 210 ulasan 9.3/10 Suasana

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