Ibis Styles Palermo Cristal 4 stars

Customer review rating (ALL Rating) 4.2/5 275 reviews

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Via Roma 477 A, 90139 PALERMO, Italy

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Ibis Styles Palermo Cristal

Design economy hotel, open to creative minds

Located in the central Via Roma, Ibis Styles Palermo Cristal is the ideal starting point to discover Palermo, from the historic center to the business district, passing through the tree-lined boulevards or the seafront promenades. The sparkling hospitality of Sicily, the design environments and the unique rooms make the hotel suitable for business and leisure stays, with friends or family.

Children are welcome! During check-in and check-out, children can play in our kids corner. Thanks to its central location, you can dive into the history and culture of our island. Palermo tells, among its streets and its buildings, the history of glorious dominations.

You'll see top attractions of the city, including picturesque squares and majestic churches, and stroll through the historic markets. CIR 19082053A200975 / CIN IT082053A18KV2MVCE

Cozy, functional and safe. Welcome to Ibis Styles Palermo Cristal, the ideal place for your stay in the old town center of the Sicilian capital.

Luigi Grimaldi, Hotel Management

Hotel extras

Ideal for discovering the historic center of Palermo
Excellent Sicilian food and wine at Cristal Bistrot, open for dinner
Starting point to explore western Sicily
Comfortable meeting rooms for meetings and coworking
Free WiFi throughout the property and web corner

Our accommodation(s)

Room

Single room

1 pers. max
12 m² / 129 sq ft

Bedding 1 x Single bed(s)
Views: City View

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Room

Double room

2 pers. max
12 m² / 129 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Room

Triple room

3 pers. max
18 m² / 193 sq ft

Bedding 1 x King size bed(s) and 3 x Twin bed(s)
Views: City View
Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Room

Quadruple room

4 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Views: City View
Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Room

Junior Suite

2 pers. max
25 m² / 269 sq ft

Bedding 0 x Double sofa bed(s) and 1 x King size bed(s)
Views: City View or Historic side view or Mountain view or Panorama view or Sea side
Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Room

Double room

2 pers. max
12 m² / 129 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Room

Triple room

3 pers. max
18 m² / 193 sq ft

Bedding 1 x King size bed(s) and 3 x Twin bed(s)
Views: City View
Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Room

Quadruple room

4 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Views: City View
Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Room

Junior Suite

2 pers. max
25 m² / 269 sq ft

Bedding 0 x Double sofa bed(s) and 1 x King size bed(s)
Views: City View or Historic side view or Mountain view or Panorama view or Sea side
Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Hotel location

Ibis Styles Palermo Cristal

Via Roma 477 A
90139 PALERMO
Italy

GPS:38.124509, 13.35949

+39 091 507 0649

+39 091 507 0655

Railway station
Highway exit
Ferries

PORT

Ferries

Access: 1.2 km / 0.75 mi 15 min walk / 6 min drive

PALERMO CENTRALE

Railway station

Access: 4.4 km / 2.73 mi 20 min walk / 15 min drive

Shuttle

Additional charge

Shuttle on call

VIA ORETO

Highway exit

Access: 6 km / 3.73 mi 40 min walk / 20 min drive

FIERA MEDITERRANEO

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

Near the property

Car park

CRISTAL RESTAURANT

At Cristal Restaurant we have chosen a selection of dishes inspired by the local Mediterranean tradition with ingredients at KM0. We also await you in our lounge for a drink, an aperitif or a light lunch.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 89 m² / 957.987 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 24

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 275 reviews

TripAdvisor Rating 3.5/5 919 reviews

Richard C. Couples - 11/26/2025 Confirmed reviews ALL

Overall fairly good though did have to move rooms as the first one was too noisy & hot

Lilian P. Business - 10/30/2025 Confirmed reviews ALL

Reception kind and helpful. Room clean. Quiet hotel.

Hamish F. Couples - 10/24/2025 Confirmed reviews ALL

The room itself was clean and comfortable for what we paid. This was let down by very average customer service at the front desk. No acknowledgment of Accor Gold status and did not even look if there was a possibility of late check out when asked. Just a no. Website states umbrellas available (it was raining outside) but not the case when asked. Costs so little to have a few umbrellas on hand or can I suggest, remove this service from the Accor website. Breakfast was disappointing to say the least and I imagine only supplied beacuse this is an Ibis Styles thing. The whole hotel was operated like it was still the old Cristal Palace Hotel and not an Accor Hotel. There are much better options than Ibis Styles Palermo Crital when staying in Palermo. Unfortunatley I cancelled original booking with Grand Hotel Wagner to stay at an Accor hotel. Never again.

Lacking any customer service

Hamish F 10/24/2025 TripAdvisor review

The room itself was clean and comfortable for what we paid. This was let down by very average customer service at the front desk. No acknowledgment of Accor Gold status and did not even look if there was a possibility of late check out when asked. Just a no. Website states umbrellas available (it was raining outside) but not the case when asked. Costs so little to have a few umbrellas on hand or can I suggest, remove this service from the Accor website. Breakfast was disappointing to say the least and I imagine only supplied beacuse this is an Ibis Styles thing. The whole hotel was operated like it was still the old Cristal Palace Hotel and not an Accor Hotel. There are much better options than Ibis Styles Palermo Crital when staying in Palermo. Unfortunatley I cancelled my original booking with Grand Hotel Wagner to stay at an Accor hotel. Never again.

Lou C. Solo - 10/22/2025 Confirmed reviews ALL

Outstanding Accommodations, And terrific staff, especially Eleonora, Martina, and Alessa. They were really tiptop and made my stay awesome. I will be back.

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

678 reviews 9/10 Location
649 reviews 5.9/10 Room
568 reviews 9.1/10 Service
9 reviews 7/10 WiFi
567 reviews 8.4/10 Breakfast
388 reviews 5.6/10 Comfort
217 reviews 7.2/10 Cleanliness
207 reviews 2.7/10 Vibe

27 reviews 9/10 Location
36 reviews 6.5/10 Room
29 reviews 9.2/10 Service
25 reviews 8.1/10 Breakfast
21 reviews 6.1/10 Comfort
13 reviews 7.6/10 Cleanliness
12 reviews 2.2/10 Vibe
8 reviews 6.8/10 Value

26 reviews 9.2/10 Location
30 reviews 5.2/10 Room
25 reviews 9.2/10 Service
23 reviews 8.5/10 Breakfast
15 reviews 5.4/10 Comfort
12 reviews 7.1/10 Cleanliness
11 reviews 2/10 Vibe
5 reviews 3.8/10 Amenities

15 reviews 9.3/10 Location
17 reviews 6.1/10 Room
18 reviews 8.6/10 Service
11 reviews 8.6/10 Breakfast
10 reviews 6.3/10 Comfort
6 reviews 7.6/10 Cleanliness
6 reviews 2.6/10 Vibe
5 reviews 4.5/10 Amenities

11 reviews 9.2/10 Location
10 reviews 5.6/10 Room
7 reviews 9.2/10 Service
9 reviews 8.3/10 Breakfast
8 reviews 6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.