Ibis Styles Palermo Cristal 4 stars

Customer review rating (ALL Rating) 4.2/5 276 reviews

Ibis Styles Palermo Cristal - Image 1
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Description

Hotel extras

  • Ideal for discovering the historic center of Palermo

  • Excellent Sicilian food and wine at Cristal Bistrot, open for dinner

  • Starting point to explore western Sicily

  • Comfortable meeting rooms for meetings and coworking

  • Free WiFi throughout the property and web corner

Our accommodation(s)

Hotel location

Ibis Styles Palermo Cristal

Via Roma 477 A
90139 PALERMO
Italy

GPS:38.124509, 13.35949

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

CRISTAL RESTAURANT

At Cristal Restaurant we have chosen a selection of dishes inspired by the local Mediterranean tradition with ingredients at KM0. We also await you in our lounge for a drink, an aperitif or a light lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  276 reviews

TripAdvisor Rating  3.5/5  920 reviews

Customer review rating 3.0/5

Dorota M. Solo - Confirmed reviews ALL

Well located, but very old, disrepair room, not clean enough, poor breakfast, food shortages not replenished

Customer review rating 5.0/5

Cheryl M. W. Business - Confirmed reviews ALL

Good stay; amazing room. Staff at breakfast very friendly, desk staff a bit variable with a sense of doing only the necessary [by some staff while others very helpful].

Customer review rating 3.5/5

Richard C. Couples - Confirmed reviews ALL

Overall fairly good though did have to move rooms as the first one was too noisy & hot

Customer review rating 4.0/5

Lilian P. Business - Confirmed reviews ALL

Reception kind and helpful. Room clean. Quiet hotel.

Customer review rating 2.5/5

Hamish F. Couples - Confirmed reviews ALL

The room itself was clean and comfortable for what we paid. This was let down by very average customer service at the front desk. No acknowledgment of Accor Gold status and did not even look if there was a possibility of late check out when asked. Just a no. Website states umbrellas available (it was raining outside) but not the case when asked. Costs so little to have a few umbrellas on hand or can I suggest, remove this service from the Accor website. Breakfast was disappointing to say the least and I imagine only supplied beacuse this is an Ibis Styles thing. The whole hotel was operated like it was still the old Cristal Palace Hotel and not an Accor Hotel. There are much better options than Ibis Styles Palermo Crital when staying in Palermo. Unfortunatley I cancelled original booking with Grand Hotel Wagner to stay at an Accor hotel. Never again.

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Other web-users rate our hotel

  • 682 reviews 9/10 Location
  • 657 reviews 5.9/10 Room
  • 572 reviews 9.1/10 Service
  • 9 reviews 7/10 WiFi
  • 569 reviews 8.4/10 Breakfast
  • 390 reviews 5.6/10 Comfort
  • 218 reviews 7.2/10 Cleanliness
  • 210 reviews 2.7/10 Vibe

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