Mercure Palermo Centro 4 stars

Customer review rating (ALL Rating) 4.2/5 538 reviews

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Description

Hotel extras

  • Free WIFI 60 mega throughout the hotel

  • Your dog is welcome here. Dog Station ready for our 4-legged friends!!

  • Our continental breakfast is available every day!

  • Champions League ed Europa League in the Lobby Tv!

  • Lovely bistro with typical Sicilian cuisine!

Our accommodation(s)

Hotel location

Mercure Palermo Centro

Via Mariano Stabile 112
90139 PALERMO
Italy

GPS:38.123982, 13.360426

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bar I'm

Relax with family or friends, meet your colleagues at the hotel bar. You will find a wide selection of delicious drinks, Sicilian wines and craft beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  538 reviews

TripAdvisor Rating  4.0/5  2,564 reviews

Mercure Palerno rooms no same Building

TripAdvisor rating 4.0/5

BackPacker402490 Families - TripAdvisor review

Hotel was nice and central location . You can to visite the city without car . Good link with airport the bus from airport’s Palermo to Piazza Politeana and the hotel is 5 minutes walking . Good and massive Breakfast , unfortunately I booked thought Booking com and there they offer some rooms low price but based in other building 90 meter walking . It was sad and discriminated! Staff was very friendly !

a room with a terrace is great - Good value & location

Customer review rating 4.0/5

Yoav S. Couples - Confirmed reviews ALL

pleasnt stay

Dear Yoav s., Thank you for sharing your experience at our Hotel Mercure Palermo Centro. We are glad that you enjoyed our terrace and the strategic location, which are certainly among the highlights of our property. We are pleased that your stay was pleasant and that you found our hotel to be good value. We hope to welcome you back in the future and provide you with an even more enjoyable experience. Looking forward to your next visit and thanks again for your review! Best regards, Andrea Stancato Direttore/Manager

Customer review rating 4.0/5

Mark S. Couples - Confirmed reviews ALL

The front desk personnel were very helpful, especially Anna. The room was huge but the wifi did not work properly,it kept going in and out. This is the first hotel out of 20 that I could not stream. I was in room 315. Other then the wifi everything wss great.! The housekeeping was very good to. I did report the wifi to the front desk the first morning I was there but it never worked properly my entire stat.

Dear Mark, Thank you for taking the time to share your experience with us. We are pleased to hear that you found our front desk staff, especially Anna, to be very helpful and that you appreciated the spaciousness of your room and the quality of our housekeeping service. We sincerely apologize for the issues you experienced with the Wi-Fi connection during your stay. We understand how important reliable internet service is, especially for streaming, and we regret that it did not meet your expectations. While we addressed the matter with the team immediately upon your reporting it, we will further investigate the cause of the instability to ensure this does not affect future guests. We truly appreciate your feedback, and we hope that despite the Wi-Fi inconvenience, the rest of your stay was enjoyable. We would love to welcome you back to the Mercure Palermo Centro for a more seamless experience in the future. Best regards, Andrea Stancato Direttore/Manager

Present short stay

Customer review rating 4.0/5

Paweena Couples - Confirmed reviews ALL

Overall good satisfied

Dear Paweena, Thank you for sharing your feedback with us. We are happy to hear that your short stay was overall good and that you were satisfied with your experience at Mercure Palermo Centro. We always strive to provide our guests with a comfortable and enjoyable stay, and we hope to have the pleasure of welcoming you back for a longer visit in the future. Best regards, Andrea Stancato Direttore/Manager

Nice Hotel

Customer review rating 4.5/5

Nick Couples - Confirmed reviews ALL

Friendly and helpful staff. Good sized and well equipped room. Breakfast was great.

Dear Nick, Thank you for sharing your positive feedback and for rating us 9/10. We are delighted to hear that you enjoyed your stay at Mercure Palermo Centro. It's wonderful to know that you appreciated the friendliness and helpfulness of our staff, as well as the comfort and facilities of your room. We are also pleased that you liked the breakfast. We hope to welcome you again in the future for another great experience. Best regards, Andrea Stancato Direttore/Manager

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Other web-users rate our hotel

  • 1,068 reviews 9.1/10 Location
  • 1,244 reviews 7.4/10 Room
  • 1,047 reviews 8.7/10 Service
  • 32 reviews 6.4/10 WiFi
  • 874 reviews 8.3/10 Breakfast
  • 769 reviews 6.9/10 Comfort
  • 441 reviews 6.9/10 Cleanliness
  • 245 reviews 5.9/10 Amenities

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