Grand Mercure Xiamen Downtown 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.8/5 105 comentários

Extras do hotel

O Grand Mercure Xiamen Downtown está convenientemente localizado no centro de Xiamen, a uma curta distância a pé do shopping center Paragon, da SM City Square e de diversos marcos famosos da cidade.

Hotel ALLSAFE. Aprovado

Localização do hotel

Grand Mercure Xiamen Downtown

128 Jiahe Rd, Siming District
361009 XIAMEN

GPS:24.485088, 118.1244675

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Salas de reunião

Nossas acomodações

Todos os 151 espaçosos quartos e suítes oferecem janelas panorâmicas, mobiliário modular e televisões de tela plana, além de banheiros com banheiras elegantes e chuveiros separados.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.8/5  105 comentários

Classificação no TripAdvisor  4.0/5  47 comentários

Very nice and warm services hotel

Classificação TripAdvisor 5.0/5

ekpfong Família - Avaliação certificada TripAdvisor

I was upgraded to a very nice hotel room and through out my stay, all the hotel staff are very friendly and helpful. They would try all means to meet all my needs if possible. Overall, it is a nice and warm stay for me and its location is very convenient to take buses and train around the island.

The worst hotel I have been in Asia

Classificação TripAdvisor 1.0/5

marzianice Negócios - Avaliação certificada TripAdvisor

The reviews about this hotel were quite good so I decided to book a suite here. Besides the fact that they could not find my reservation (full prepaid) and I waste 1 hour of time just for this, the rooms at the end (I saw 3) were all Stinking of cigarettes and dirty carpet. Breakfast is a shame: I found big insects in the coffee area ... and the food options were just disgusting: only one coffee machine that served burned coffee, toast machine broken, a couple of Chinese bread with horrible flavour that I could not eat. The worst experience In my last 10 years in China.Don’t come here.

Good Trip

Classificação TripAdvisor 4.0/5

henryl437 Couples - Avaliação certificada TripAdvisor

FOM Zoeke arranged a good and pleasant stay in this well-managed property. He surprised us with an ultra special, super warm welcome together with his GM Tommy and HRM Holiday 小姐。An excellent set up, where utmost care and attention is showered on guests. Well-recommended to all looking for a mid-range Accor property in Downtown Xiamen.

Main problem is communication

Classificação TripAdvisor 4.0/5

1Dariusz0 Negócios - Avaliação certificada TripAdvisor

The staff at the front desk and restaurants do not speak English. It is not a problem to check-in and check-out if you present your passport to the staff. The problems start in case that you need anything more. On the 17th floor there is a place where, theoretically you can get some refresments for which you get coupon when checking-in. One day nobody was there. The other day the waiter appeared and on the simple question he showed us his mobile display wher you can read: "I don't speak English". In thic hotel you feel a bit unsafe becase in case of emergency nobody would understand that need some help. All in all, good hotel but absolutely necessary is to employ staff speaking English.

Good hotel if you can speak chinese

Classificação TripAdvisor 3.0/5

Kevin-A-Jopaz Negócios - Avaliação certificada TripAdvisor

Well located in downtown Xiamen. Exquisite Duplex suite was a nice big room and very comfortable. Breakfast was okay. The biggest issue we faced was that very few of the staff spoke English which made the stay very difficult to get information and other things to meet our needs. Would have expected that a hotel of this level in the hospitality industry and catering to people from around the world would have had more multi lingual available to help guests. At checkout we were told that we needed to go to Terminal 4 to catch our flight with China Southern. This information was wrong and we had to catch another taxi to Terminal 3. Overall a reasonably good hotel with the room and location however the communication issue made for a very average stay.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 331 comentários 9.6/10 Localização
  • 355 comentários 8/10 Quarto
  • 454 comentários 8.8/10 Serviço
  • 134 comentários 9.7/10 Custo-Benefício
  • 130 comentários 8.7/10 Limpeza
  • 51 comentários 7.3/10 Café da manhã

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