Classificação clientes Avis (Classificação ALL) 4.1/5 72 comentários
Pullman Xiamen Powerlong
133 Hubin Middle Road, Fujian
Acesso: 2.9 km / 1.8 mi 37 min walk / 8 min drive
Traslado de plantão
Acesso: 20 km / 12.43 mi 40 min drive
Check-in a partir das - Check out até as
Um restaurante moderno, que oferece conceito de "cozinha aberta", com pratos preparados na hora, seção de gastronomia japonesa com sushi, sashimi, yakitory... Buffets e menu "à la carte" servidos e uma incrível seleção de vinhos mundiais.
O Dragon Tales Chinese Restaurant oferece o melhor da gastronomia chinesa, proveniente predominantemente da região sul, com especialidades de frutos do mar. Onze amplas salas de jantar privativas disponíveis para impressionar seus convidados.
Avaliações dos nossos hóspedes
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Relaxing time in a very nice location
Classificação TripAdvisor 4.0/5
Sebastien G Família - Avaliação certificada TripAdvisor
The Pullman is definitely one of the best options when staying in Xiamen. Among its main benefits are the beautiful views, next to a very nice park great for evening or morning strolls and its very affordable price. Although most staff doesn’t speak English they are all friendly. Special mention to Annie in the restaurant and James at the front desk as well as the cleaning crew on the 8th floor. Great stay overall
Classificação TripAdvisor 5.0/5
woowar83 Negócios - Avaliação certificada TripAdvisor
everything seems well. silence and clean room good attitude,The staff are friendly and provide professional service The surrounding environment is good. If I go to Xiamen again, THIS hotel will be my first choice.
Great Hotel With Nice Parks
Classificação TripAdvisor 5.0/5
Venture63054 Negócios - Avaliação certificada TripAdvisor
The Staff is very helpful and the location of the Hotel is good. There is a parks and river next to the Hotel and the environment is very good. The room is spacious and clean. The only setback is the breakfast is below expectation.
Hard Communication with staff
Classificação TripAdvisor 1.0/5
Kevintob Negócios - Avaliação certificada TripAdvisor
I stayed for 2 days. I had event in their ballroom. Tablecloths many hole on it like one start hotel. English is International language, but none can speak English fluently, quite hard to communicate with all staff. Accor Please teach them English to make Better communicate with international guests.
All known issues that could have been avoided
Classificação TripAdvisor 4.0/5
Aaron L Família - Avaliação certificada TripAdvisor
My experience here was slightly disappointing but I felt the hotel did all they can to make our trip bearable. My wife and I used a local Chinese app to check the rating of the hotel. It was a 2 star out of 5. Even in local standards, this hotel received a pretty bad review but most of the comments were towards the datedness of the facilities. We didn't mind that the hotel was old because we liked the location. Upon arrival, we were asked if we wanted to upgrade to the 9th floor executive suite which would also give us access to the executive lounge. We gladly did so. We were asked if we are ok with a corner room which we were ok with. When we got into our room, the room felt really hot. We cranked the AC down to 18 degrees and the fan at full speed to hopefully cool down the room. We then went to bed but woke up at 3am because the room just got hotter. We called the front desk and when the technician came in, he asked if we turned on the heat. They gave us a portable air conditioner that was of little help. The front desk explained that the AC in the room we were staying at is separate form the other rooms. I wish they told us that beforehand when they asked if we were only ok with a corner room. We asked to change our room and they gave us a new room for the night where the AC worked. We felt inconvenienced that they were fully aware of the room's issue but still gave the room to us. In the morning, the manager visited us and compensated us with a room upgrade which was nice. As for the executive lounge, they only had some cans of coke and perrier. I asked the front desk if they have any fruits and I was told that they don't have any. The next day I visited, the front desk remembered my name and told me that there were fruits in the lounge and everyday after that. So I do feel that they do take customer feedback. The breakfast buffet was a real miss. My wife and I wanted to go sightseeing so we had plans to leave at 7am. The buffet starts at 6:30 but not all the stations were opened yet. So I just had to give up on the noodle bar and went for the bacon. The bacon was not crispy at all, they were flimsy and just not good. By the time my wife and I had to leave at 7am, the noodle station was still not opened. The rest of the trip was normal until the last evening. We recieved a courtesy call from the front desk asking how our stay was and we replied that other than the AC not working on our first night, the rest was good. Then suddenly my wife slipped in the bathroom. We discovered that the entire floor was flooded. We had use the bathroom for a few days already and haven't discovered the issue previously. We called for the on call manager to come up. He apologized and asked us what we wanted. That's when I felt offended. I wasn't asking for compensation. This had never happened to my wife and I before. We don't know how to deal with this situation. I just wanted them to see how the bathroom wasn't draining water properly (this was around 11pm). When the on call manager left, he sent back a larger sized senior manager saying that the best they can do is get us a ride to the airport the next day which was fine with us. We also found online that a similar situation happened in the same hotel to a family where a child was hurt due to the bathroom door. They ended up going to the hospital on their own and recieved no compensation. The next morning at 7am, the senior manager was waiting for us in the lobby. They got us a business car to the airport after our breakfast. I felt that the inconveniences we endured could have been avoided as they were all known issues. I do appreciate that the staff did try to do their job to the best of their ability when we brought up the issues but once again, these were all known issues.
Em parceria com o TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price