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Grand Mercure Recife Boa Viagem 4 stars

Customer review rating 4.3/5 1,268 reviews

ALLSAFE approved hotel

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Room 1

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Grand Mercure Recife Boa Viagem
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+ 20 Services

Hotel extras

  • Best breakfast in the region

  • Prime location

  • Close to the main shopping centers

  • Close to the main medical hubs

  • Best section of Boa Viagem beach

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-beingPaying
  • Boat excursions
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 10 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Grand Mercure Recife Boa Viagem

Avenida Boa Viagem
4070
51021100 recife
brazil

Tel: +558132018200

Fax: (+55)8132018200

Check-in from 14h00

Check out up to 12h00

  • By plane

    GILBERTO FREYRE At 4km / 2.49 miles

GPS :-8.125283, -34.897152

Our accommodation(s)

Superior Apartment with 1 double bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Superior Apartment with 2 single beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Room Office - Apartment without a bed to be used as an officeNon contractual photo

  • Max. number of persons: 2
Rooms

Our restaurants and bars

MANGABEIRAS

Type of cuisine: Regional

The Mangabeiras restaurant has a stylish and minimalist décor and specializes in a blend of contemporary international cuisine and regional gastronomy.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Guests can also enjoy the lobby bar, which is open daily from 11.30am to 11pm and serves a variety of drinks and snacks in a cozy environment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 340

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Grand Mercure Recife Boa Viagem

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,268 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,012 reviews

Well located

Customer review rating 5.0/5

Thaís G. S. Solo - 10/04/2021 Confirmed reviews ALL

Amazing breakfast with an breathtaking view of the beach. Wide variety of facilities, including gym. Lovely staff. They take good care of people. Easy to go everywhere in just minutes.

Dear Thais, We very much appreciate your comments regarding your stay at the Grand Mercure Recife Boa Viagem ! It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karoline Oliveira Front Desk Manager hb…

amazing location / incredible Staff/ super Clean /

Customer review rating 5.0/5

Oscar Solo - 23/03/2021 Confirmed reviews ALL

Amazing location, really , really pleasant and clean rooms, but the thing that makes this such an amazing place to stay are the STAFF. All of the people are incredibly helpful and generous with their time . I can't thank enough all the employees that made my stay the best possible. CONGRATULATIONS

Prezado Sr. Oscar, Aproveitamos novamente a oportunidade de agradecer pela sua preferência ao Grand Mercure Recife Boa Viagem! Esperamos que nessa sua segunda visita possamos lhe atender tão bem quanto nos primeiros dias aqui conosco! Toda nossa equipe está à disposição para o que o senhor precisar! #Feel Welcome Até breve! Karoline Oliveira Front Desk Manager hb…

Good location

Customer review rating 3.5/5

Thierry A. Solo - 10/03/2021 Confirmed reviews ALL

Very nice location. Lovely breakfast room with nice view. Hotel is a bit old.

Dear Mr. Thierry A., We very much appreciate your comments regarding your stay at the Grand Mercure Recife Boa Viagem. We are very sorry you did not have the best experience. The hotel is going through renovation and soon enough we will have 100% of the hotel renewed. Are you willing to come back to Recife soon? If so, please contact me directly and I will offer you a complimentary upgrade for our categories that are ready, and probably were not available when you were with us. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Andrea Suriani General Manager

Good stay

Customer review rating 4.5/5

Maria R. D. D. A. Solo - 23/02/2021 Confirmed reviews ALL

Good reception, attentive employees, great breakfast

Dear Maria Regina Dantas a., We very much appreciate your comments regarding your stay at the Grand Mercure Recife Boa Viagem. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Suriani General Manager

Well located and comfortable.

Customer review rating 4.5/5

Camila S. Families - 10/02/2021 Confirmed reviews ALL

The view was amazing. The room was large and comfortable. The breakfast was nice and the restaurant very pleasant. The only negative aspect was that we were not aware about the parking fee.

A great stay

Customer review rating 5.0/5

A S. G. Couples - 31/01/2021 Confirmed reviews ALL

It was already highly recommended, nevertheless it was far above our expectations. Nice room, great pool and employees were all so helpful.

Good location, hotel being renovated

Customer review rating 4.0/5

Emil Solo - 18/01/2021 Confirmed reviews ALL

Nice hotel, well located on BVG strip. The hotel is undergoing renovations which might be inconvenient for passengers. It is new in the Accor Hotel Group so you might not get the Accor premium experience if you are a status holder.

Very nice stay

Customer review rating 5.0/5

Bob E. Couples - 18/01/2021 Confirmed reviews ALL

Very happy with everything . Room was very nice and breakfast was very good . Also found all the staff very helpful.

Amazing view

Customer review rating 4.5/5

Anonymous Solo - 18/01/2021 Confirmed reviews ALL

Staff super professional and kind

Well located, very attentive staff.

Customer review rating 4.5/5

Sergio P. Families - 17/01/2021 Confirmed reviews ALL

I have been one week, room is great, but arconditioner is weak, main room every time was hot, in first day I need call maintenance to fix toilet. Restaurant is wonderful, less expensive some meal, but very good taste. Breakfast is good, was better a year ago, but stil good yet. Location is best, close beach and close phamacy, supermarket, Mall and easy to travel to other points of city. Important close airport. Staff was incredible, everybody very attentive and ready to help, congrats. Poor point - maintenance of facilities and arconditioner.

Good location. Delicious breakfast with a lovely sea view.

Customer review rating 3.5/5

Ana Solo - 12/01/2021 Confirmed reviews ALL

It was a really good experience overall. Service is really good and the room is comfortable enough. Only issues I had was that the internet is slow and unstable and the tv room is not smart. Also the parking service is from a third part, so it is not included in your package. That wasn't specified in the reservation, it only said Parking facilities included.

Good stay

Customer review rating 4.5/5

Maria C. Couples - 17/12/2020 Confirmed reviews ALL

Nice and pleasant experience

Great location, nice pool, kind staff

Customer review rating 5.0/5

Lorena Families - 16/12/2020 Confirmed reviews ALL

The hotel is well located and clean. Beds are comfortable and breakfast has many options like home made tapioca, delicious! Staff is available and kind. The beach in front is just amazing. We were a family of 6 with 2 kids and 2 elderly and we all had a great time!!

Well located and very good staff

Customer review rating 4.0/5

Jose D. Business - 01/12/2020 Confirmed reviews ALL

Was interesting experience, building is already a bit old, but still comfortable. But the most valuable asset is their staff which are very friendly and they do everything g to make you happy.

Recife

TripAdvisor rating 3.0/5

CHAUTEAUHAUTEROCHE Couples - 02/12/2019 TripAdvisor review

Nice location in Recife with view on the beach. Helpful staff at the reception. Bikes to barrow if you're an Accor member. Rooms are large but run down and not sound proof. Furniture is quite minimalist. Breakfast is good.

Dear Guest, Firstly, we would like to thank you for the time taken to write to us with your comments, as any information provided by our customers is greatly appreciated as we strive to continually improve! We are glad to hear that our front team was appreciated. We look forward to welcoming you back for your next stay!

Close to the beach, but run down

TripAdvisor rating 2.0/5

CH_fromAustria Business - 23/10/2019 TripAdvisor review

The great benefit of this hotel is the location close to the (long but slim city-beach, just across the street) and the nice view of the front side apartments to the sea (Only these rooms seem having a nice view!). The breakfast is diverse and ok, except the very low-quality café. I had two apartments (one after the other, because the first one was spoiled by water/dirt after a damage of one of the water/drainage tubes). Both rooms were not well cleaned, hairs on the floor, dirt in the corners, etc. Both rooms had issues of bad or poor maintenance. Both rooms had an unpleasant and uncomfortable light system, with no major light in the bedroom and no main switch for all lights. The rooms are equipped with the most necessary and are far from representing a cozy atmosphere. The "entrance room" to the sleeping room in the apartment is dark, unfriendly and actually does not invite for being used. In total my worst Accor/Mercure hotel experience.

Dear Guest, Firstly, we would like to thank you for the time taken to write to us with your comments, as any information provided by our customers is greatly appreciated as we strive to continually improve. We apologize for not having achieved your satisfaction. The entire Hotel is undergoing an overall renovation because of the Rebranding. Soon it'll be all renovated. We are convinced of being able to reach your expectations on your next visit to Grand Mercure Recife Boa Viagem. Kind Regards,

Pack a lot of patience...

TripAdvisor rating 3.0/5

Petra F Business - 16/10/2019 TripAdvisor review

... and make sure you accept only one of their newest rooms: after booking a superior room for 6 nights directly through the Accor web page, I arrived and was allocated a room which surely must have been from the 1970s/80s. When I asked for a different room, I was very kindly given a room that was from the beginning of this millenium, but sitting right on top of their central generator. The last change then got me to a very nice, brand new room and it felt like I was in a different hotel. Thank you, Rafael at reception! He was also the man to finally solve the air conditioning issue (it worked after a technical guy spent 15 minutes on it, but was still noisy) in the room, after I had previously asked room service and reception for help, without any results. Apart from patience, you also need to speak Portuguese or be very lucky to find one Spanish or maybe even an English speaker at reception. However, if you call room service, you get to talk to a lovely lady with fluent English... The points given below mirror this very mixed expereince, not the last room I stayed in. Breakfast has a lot of choices and of course the location of the hotel is super!

Dear Guest, Firstly, we would like to thank you for the time taken to write to us with your comments, as any information provided by our customers is greatly appreciated as we strive to continually improve We apologize that the AC was a disturbance for you. The entire Hotel is undergoing an overall renovation because of the Rebranding. Soon it'll be all renovated. Kind Regards,

.

TripAdvisor rating 2.0/5

christianvillela Business - 05/10/2019 TripAdvisor review

The room and bathroom are dirty and noise. The TV wasn´t working. The Window don´t close. Describe the service you experienced Tell us how you liked the room Talk about the location & amenities Say what you liked best & least

Dear Guest. Thank you for choosing Grand Mercure Recife Boa Viagem ! We appreciate your time and your feedback! Best Regards,

Good Option in Boa Viagem

TripAdvisor rating 4.0/5

roneyrod Family - 20/08/2019 TripAdvisor review

Personnel at front desk are excellent, accommodating all needs. Room had a few problems: Toilet seat had outer ring 1" smaller than the inner ring of toilet; Glass door of shower broken. This led to another problem. I checked in around 2 pm, and went straight for a nap. Around 4 pm four people entered the room with their key and when realized the room was occupied turned around and shut the door. Next, knocked and when I opened I saw them carrying this huge piece of tempered glass for the shower. They asked whether they could enter to install it. This is just not appropriate. That's not why someone pays for a room, to be disturbed and asked whether workers could do a maintenance. Of course, I responded "no, there are people sleeping in the room" and they left for good. Except these specific issues, the room was great, breakfast excellent, all clean and comfy.

Dear Roneyrod, Thank you for choosing Grand Mercure Recife Boa Viagem ! We appreciate your time and your feedback. We're glad to hear that you enjoyed our room, breakfast and facilities. We apologize for the problems with our maintenance crew, they didn't update their room list and thought the room was empty, we got very disappointed too and we keep working for this situation does not happen again here. The entire Hotel is undergoing an overall renovation because of the Rebranding. Soon it'll be all renovated. We're waiting you back next time you return to recife to offer you such an amazing experience at the new Grand Mercure Recife Boa Viagem. Best Regards,

Awesome

TripAdvisor rating 4.0/5

felippeayres Couples - 28/07/2019 TripAdvisor review

Very good location, with a lot of facilites around. Rooms are cleaned every day, there are 3 elevators, pool for Kids, good wi-fi internet, and has a great room service. The breakfast has many varieties of food. The crew was attempt for my requests.

Dear Felippeayres, Thank you for taking the time to share the details of your stay with us at Grand Mercure Recife Boa Viagem! It is so nice to see that you enjoyed our Hotel, our gastronomy and location. Making sure our guests are happy makes us happy! We hope to have you stay with us again in the future! Best Regards,

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