Mercure Rio Boutique Copacabana 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,686 أراء

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Mercure Rio Boutique Copacabana - Image 1
Mercure Rio Boutique Copacabana - Image 2
Mercure Rio Boutique Copacabana - Image 3
Mercure Rio Boutique Copacabana - Image 4
Avenida Atlantica, 2554, 2554, Copacabana, 22041001 RIO DE JANEIRO, Brazil

الوصف

خدمات الفندق الإضافية

  • Beachfront hotel with view of the sea

  • 25-minute drive to Christ the Redeemer

  • 20-minute drive to Sugarloaf Mountain

  • 9-minute walk to Siqueira Campos subway station

  • 15-minute drive to Rio de Janeiro's Santos Dumont Airport

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Rio Boutique Copacabana

Avenida Atlantica, 2554, 2554, Copacabana
22041001 RIO DE JANEIRO
Brazil

نظام تحديد المواقع العالمي (GPS):-22.97176, -43.18558

الهاتف
فاكس +55 21 3545-5100

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

QCeviche! Rio

The restaurant has two dining areas: a charming outdoor terrace overlooking the Copacabana beach boardwalk, and a welcoming and tastefully decorated indoor space.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,686 أراء

تقييم TripAdvisor  4.5/5  309 أراء

2023 شهادة تميّز

Not worth the effort.

ملاحظة Tripadvisor 2.0/5

aarifakhtar Friends getaway - تقييم TripAdvisor المعتمد

Good: 1. The food in the in-house Peruvian restaurant is amazing 2. “Some” of the staff members are very courteous and friendly 3. Location is great Bad: 1. They don’t care about your Accor status. You will be treated like any other guest. It doesn’t matter whether you’re gold or platinum. I asked for early check-in but wasn’t possible. I understand that but when I went to check-in at 2:50 PM then I was told that the check in is at 3 PM and I need to come back in 10 mins. If still understand but the tone was like “why are you here? Go away”. Same story for late check-out. I told them in advance but was told that it can only be done on day of checkout and on that day they just said sorry we have everything booked. Anyways, maybe I was in peak season but it was handled very badly. I didn’t feel like that they even tried to accommodate me. The issue was interaction not the final outcome. 2. Water kept dripping from the sink everyday and even after multiple discussions it was never resolved. Everyday I had to use multiple towels to cover the bathroom floor 3. The coffee machine in the restaurant stopped working during breakfast. When I asked them about it they said it is out of water and they can’t refill it for that day. It was at 9 am and the breakfast is till 10 am. Overall, I would say it is a like a 3-star hotel. There is nothing to rave about.

Dear aarifakhtar, Thank you for taking the time to share such detailed feedback about your stay. While we are glad to hear you enjoyed the food at our Peruvian restaurant and found some of our staff to be courteous, we sincerely apologize for the challenges you faced during your stay. Regarding your Accor status, we understand how important it is for our guests to feel valued, and we regret that we did not meet your expectations on this occasion. We will work closely with our team to ensure that all members are trained to provide exceptional service to all of our guests, regardless of the season. We also apologize for the maintenance issue with the sink and the inconvenience you experienced at breakfast. These are areas that we take seriously, and we will address them promptly to avoid any recurrence. Your feedback is essential in helping us improve, and we hope you will give us another opportunity to provide you with a much better experience in the future. Kind regards, Mercure Rio Boutique Team

Beautiful and amazing Rio❤️

ملاحظة Tripadvisor 5.0/5

Robert R تقييم TripAdvisor المعتمد

We had beautiful and amazing stay, The housekeeper ( Geane) was wonderful. Kept a room beautiful and cleanliness and felt every time coming back was smell and feel clean. Excellent work We visit Jesus and botanical garden , Sugarloaf and the museum

Hello Robert! Thank you so much for your lovely feedback! We're thrilled to hear that you had a beautiful and amazing stay with us in Rio. We're especially pleased to know that Geane made your experience even more pleasant. I'll make sure to pass along your kind words to her – she will be delighted to hear them! It sounds like you had a wonderful time exploring some of Rio's most iconic attractions. We hope your visit left you with many unforgettable memories! We can't wait to welcome you back for another fantastic stay. Warm regards, Mercure Rio Boutique Hotel Copacabana Team

it was great for me to stay in this hotel😍

ملاحظة Tripadvisor 5.0/5

975rafaellas Solo travel - تقييم TripAdvisor المعتمد

I came to Brazil for the first time and chose a hotel near the most famous Copacabana beach! the location of the hotel is superb! the staff is friendly and always helpful! I always found my room clean, thanks to the staff for that. Thanks to Ariel for helping me with the phone problem, I dropped it on the beach and it stopped working.. I stayed in this hotel for 9 days, I had breakfast included! thank you to the bar staff and kitchen for the tasty breakfast! they were everything for a delicious breakfast. Honestly, it was amazing that I chose this hotel! I could take a taxi from here and get everywhere very quickly and at the beach I only had to cross the street and in 2 minutes I was on the beach!❤️❤️❤️I will recommend for all my friends 🤗

Dear Rafaella, We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Uriel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rio Boutique Hotel Copacabana Team

Repeat Customer

ملاحظة Tripadvisor 5.0/5

jade9537 تقييم TripAdvisor المعتمد

My fourth time staying here and after staying at many other places in Copa I wouldn't go anywhere else. The staff are all so warm and friendly and help you with anything you need, shout out to Luis who is always so welcoming and helpful. The hotel is beautifully decorated and the restaurant where breakfast is served means you can enjoy the hotels A+ location right in the middle of Copa every morning with your eggs and coffee.

Dear Jade Thank you so much for your kind review! It is always a pleasure to welcome you here at Mercure! We are thrilled to hear that Luiz made a difference during your time with us. we look forward to welcoming you back very soon! Best regards, Mercure Rio Boutique Hotel Copacabana Team

Great option at Copacabana

ملاحظة Tripadvisor 5.0/5

Magnus N تقييم TripAdvisor المعتمد

Great place to stay! Very cozy and relaxed place. Good value for money… Great support from the people working all very friendly! Thanks to Luiz and Ester. The food in the restaurant is great both breakfast and normal menu, great drinks the peruvian style

Dear Magnus Thank you so much for your kind review! We are thrilled to hear that Luiz and Ester made a difference during your time with us. we look forward to welcoming you back in the future. Best regards, Mercure Rio Boutique Hotel Copacabana Team

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 878 أراء 9.7/10 الموقع
  • 1,218 أراء 6.2/10 الغرفة
  • 1,343 أراء 8.7/10 الخدمة
  • 29 أراء 8.5/10 إنترنت
  • 683 أراء 8.2/10 الإفطار
  • 569 أراء 4.1/10 مستوى الراحة
  • 502 أراء 5.2/10 مستوى النظافة
  • 319 أراء 8.2/10 شعور

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منشآتنا الأخرى القريبة

جميع فنادقنا في Rio De Janeiro

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.