고객 평점 4.5/5 278 리뷰
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The hotel is located near business districts, shopping centers and the carnival park area.
Near Maspion Square
Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.
Enjoy free daily activities during your stay with us.
Guests enjoy free WiFi in the rooms and publicareas.
체크인 시간 : 14h00부터
체크아웃 시간 : 12h00까지
Jl Ahmad Yani No 71
체크인 시간 : 14h00부터
체크아웃 시간 : 12h00까지
Grand Mercure Surabaya Margorejo features 241 rooms overlooking Surabaya City. Enjoy ultimate comfort and spaciousness for your relaxation.
SUPERIOR ROOM, 1 Double Bed
SUPERIOR ROOM, 2 Single Beds
DELUXE ROOM, 1 Double Bed, City View
DELUXE ROOM, 2 Single Beds, City View
EXECUTIVE ROOM, 1 King Bed, City View비 계약 사진
100% 인증된 실제 투숙객 리뷰자세히 보기
Business Stay 16.Feb.21
capteugenesebastian Business - 22/02/2021 TripAdvisor 인증 리뷰
Had a very comfortable stay pampered by a very efficient, professional a willing team. Lovely breakfast, Good pandemic precautions and clean. Guess relations officer Atika was efficient and professional.
Prima1204 Business - 31/01/2021 TripAdvisor 인증 리뷰
The room is clean. The staff are very helpfull. A little bit trouble... if we can say... We check in at 1.30 am. The personil on duty did't understand how to redeem point... No body explain that the minibar is included in room fare until the cleaning boy told us on the last day.
Great experiences, excellent service.
yudytjahjono Business - 15/01/2021 TripAdvisor 인증 리뷰
Eventhough stayed in this hotel for one night as an accorplus gold member, my experiences in this hotel was great. I was personally attended by the duty managers. Especially Mr Samsul, the front desk duty manager was very polite and helpfull. As a duty manager, he even had time to deliver my luggage to the room. I was feeling honoured. The breakfast experiences was great. Another restaurant duty manager (sorry, i forgot the name) bought some fresh juice for me and even take selfie with me. Eventhough some dish was seasoned blandly, generally my breakfast experiences was very superb. The executive suite room was very spacious, modern, stylish and very clean. I enjoyed complimentary welcome cakes and in-room cofee machine. It's my pleasure to stay again in this hotel.
Best Accor hotel in Surabaya
YapDenny 08/01/2021 TripAdvisor 인증 리뷰
This is easily the best Accor Hotel in Surabaya, very new and modern. Breakfast restaurant has a nice look and spacy. Special thanks and mention to Diah and Mila from the front office who have helped us to find and ship our kid's lost shoe and our precious YL diffuser! They were very attentive to help us from beginning until it was found and sent over to our house. Will definitely stay here again when we return to Surabaya.
First Impression for staying 3 weeks
purwadirama Business - 27/09/2020 TripAdvisor 인증 리뷰
Good things : - Quiete a new hotel - Clean and luxurious interior - Close to Juanda airport (approx. 30 min) - Close to the toll gate (approx. 12 min) - Close to some shopping mall (Royal, Marina, and Maspion square) - Accor member benefit are implemented (me as a Platinum member got a free room upgrade and free evening snack, LOL) Bad things : - Lack of hospitality even I've stay for 3 weeks, they didn't recognize as a loyal guest. - Very Limited parking space - Very limited breakfast menu (maybe due to Covid situation). And then amazingly they don't provide cereal for a breakfast (even a motel always had a cereal for breakfast, come on guys, seriously?) - Need to call the housekeeping to get my laundry. I've told them many times to always bring my laundry after it's finished, but they never did. - You will got a special treatment if you are a flight attendant. (I'm just a normal person who need some place to stay, so I'm not special for them even though I spend 3 weeks stays there) - Somehow to many RESERVED board everywhere (I don't know who reserved so many table everywhere and everytime, still become mysterious for me, LOL)