정보 메시지

ibis Surabaya City Center 호텔 3성

고객 평점 4.2/5 4,721 리뷰

ALLSAFE 승인 호텔

이 호텔 예약하기

객실 1

인원 수
어린이 연령

아코르호텔 그룹 전 세계 호텔 최저가 보장

어떻게 작동합니까?
ibis Surabaya City Center
지도에서 보아라.
+ 10 서비스

호텔 추가 정보

  • 24h free WiFi

  • 24h Room Service

  • Located in main business area with access to public transport between the hotel and airport.

  • CCTV Cameras in all corridors

  • Free parking

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 및 주변 지역 서비스

체크인 시간 : 12h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • WIFI / 인터넷 접속
  • 주차
  • 장애인 시설
  • 에어컨
  • JUANDA INTL AIRPORT 유료 서비스
  • 24시간 리셉션 운영
  • LATE CHECK-OUT UP TO 5PM 유료 서비스
  • 드라이 클리닝 / 다림질 유료 서비스
케이터링
  • 조식 유료 서비스
  • 레스토랑 1개
  • 바 1개
  • 룸서비스
비즈니스 서비스
  • 회의실 6개
  • Mac 컴퓨터 이용 웹 코너
  • 셀프 서비스 비즈니스 센터
  • 복사/인쇄 서비스 이용 가능

호텔 위치

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96
JL. Basuki Rahmat 94 96
JL. Basuki Rahmat 94 96
60271 surabaya
인도네시아

전화: +62315358885

팩스: (+62)31/5358880

체크인 시간 : 12h00부터

체크아웃 시간 : 12h00까지

  • 비행기로

    JUANDA INTL AIRPORT 20km / 12.43마일 - 셔틀 서비스 서비스

  • 기차로

    PASAR TURI STATION 3km / 1.86마일

  • 기차로

    PASAR TURI STATION 3km / 1.86마일

GPS :-7.269722, 112.741361

숙박

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard room with 1 Double Bed.

장애인 객실
  • 최대 인원: 3
  • 면적: 최저 시작가 17 / 183 sq ft
  • 전망: 도심쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 2 Single beds

장애인 객실
  • 최대 인원: 3
  • 면적: 최저 시작가 17 / 183 sq ft
  • 전망: 도심쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

레스토랑 & 바

TASTE RESTAURANT

레스토랑 타입: 세계 각국의 요리

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

  • 월요일 -
  • 화요일 -
  • 수요일 -
  • 목요일 -
  • 금요일 -
  • 토요일 -
  • 일요일 -

RENDESVOUZ BAR

The Bar: a friendly place to get together at any time of day.

비 계약 사진

  • 월요일
  • 화요일
  • 수요일
  • 목요일
  • 금요일
  • 토요일
  • 일요일

미팅 및 이벤트

미팅룸

  • 미팅룸: 6개

  • 최대 사이즈: 199

  • 최대 수용 인원: 220 명

  • 최대 연회 수용 인원: 108 명

자세히 보기


ibis Surabaya City Center 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.2/5

4,721 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

571 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설

Good Service

트립어드바이저 평점 4.0/5

herry111078 Business - 02/02/2020 TripAdvisor 인증 리뷰

all Service is good Rooms, Restaurant, location and there is massage spa (terapis by. Mia) is so really good, I'm enjoying my bussiness trip and hope can trip and back again with Ibis Surabaya... Thanks

Dear Mr Herry, Greetings from Ibis Surabaya City Center… We are delighted to read that you enjoyed business trip while staying with with us. Thank you for your valuable time to share your great experience and we are all here are looking forward to welcoming you again soon. Kind Regards, Vivi Anggriani General Manager

1st at Ibis Basuki Rahmat

트립어드바이저 평점 3.0/5

samuelchandra Business - 12/01/2020 TripAdvisor 인증 리뷰

This hotel is good in Location,building ,and lay out But there is note for the taste of the food and the interior for the room ( the colour of the bathroom ) Variation of the food is standard for 3 star hotel Need to improve with the taste

Dear Bapak Samuel, Warmest Greetings from Surabaya... Thank you for taking your time to share your staying experience with us. I am very regretful to know that we didn't meet your expectation. We do apologize for the inconvenience caused during your stay. However, we are thankful for your feedback and we will strive up to give a better experience for you in the future. Thank you and we are looking forward to welcoming you at the soonest. Kind regards, Vivi Anggriani General Manager

Nice Hotel To Stay

트립어드바이저 평점 4.0/5

Deddi K Family - 09/01/2020 TripAdvisor 인증 리뷰

I always love Accor Hotels for their excellent services. Ibis City Center Surabaya is located on the main street of Surabaya and very close to the shopping center. Only some small improvement needed in this hotel, they need to check on hotel equipment more often and replace the water closet for there were some cracks that may cause danger to the user.

Dear Pak Deddi, Thank you for choosing ibis Surabaya City Center and giving your review trough TripAdvisor. We do apologize for your inconvenience during your stay with us. We will take note for your feedback and we will strive up to give a better experience for you in the future. Thank you and we are looking forward to welcoming you at the soonest. Kind regards, Vivi Anggriani General Manager

Good hotel + good location + good service

트립어드바이저 평점 5.0/5

david5757 Business - 16/12/2019 TripAdvisor 인증 리뷰

Good hotel, good location, very near to the city center, walking distance to one of the biggest mall in Surabaya, in which you can find food and other services easily. Clean room and bathroom as well. Breakfast is good too.

Dear Mr David, Greetings from Ibis Surabaya City Center… We are delighted to read that you enjoyed your first time stay with us and had a great time. Thank you for your valuable time to share your great experience and we are all here are looking forward to welcoming you again soon. Kind Regards, Vivi Anggriani General Manager

I like this hotel - meet the expectation

트립어드바이저 평점 4.0/5

Trip17553308973 Business - 03/09/2019 TripAdvisor 인증 리뷰

The hotel is nice, the location is also accessible. But please be informed that the towel should be prepared properly. The hotel gave me towel which are not white colour anymore. The colour was turned 'ivory" because it was too old.

Dear Valued Guest, Warmest Greetings from Ibis Surabaya City Center… I wanted to personally thank you for staying with us. However, I do regret to have heard about the unpleasant experience during your stay. I noticed that you commented about the quality of our towel. We have addressed your feedback and we do apologize for the inconvenience. Once again I would like to thank you for the constructive feedback that will help us to improve our services. I will be happy to be of your assistance and look forward to hear from you. Best regards, Vivi Anggriani General Manager

A somewhat enjoyable stay

트립어드바이저 평점 3.0/5

silveriuskevin Business - 10/07/2019 TripAdvisor 인증 리뷰

I would like to start by thanking the hotel staff who were very friendly and helpful throughout our stay. The hotel is located near the heart of the city which is very easy to move around. The common areas in the hotel are clean and spacious. Rooms are as to be expected of Ibis, which mostly have similar layout. They are cleaned and the beds were also very comfortable and clean. However, the bath towels needed to be change entirely. They were blackened and some with stains on it. We do not know what was the stain from, some were black stains and other were brownish. We tried to change to others by requesting another set from the housekeeping however after 5 - 6 times changing, all were in the same conditions. All in all, the hotel service was excellent, staffs were very friendly and helpful, just the towels that were in need of change.

Dear Mr. Silveriuskevin, Thank you for taking the time to write your review on TripAdvisor and thank you so much for choosing Ibis Surabaya City Center during your trip to Surabaya. Guest satisfaction is our main service goal, however, please be assured we have taken notes of your feedback regarding to bath towel. We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Yours Faithfully, Vivi Anggriani General Manager

The staff are friendly and efficient.

트립어드바이저 평점 4.0/5

Trip17553308973 Business - 07/05/2019 TripAdvisor 인증 리뷰

I come to this hotel quite regularly. I just realised that the concierge or security at the the lobby did not help the guess specially the one with luggage. I can manage my own but it would be good if the helpfulness was given to the customers.

Dear Valued Guest, Thank you for staying on Ibis Surabaya City Center and for giving your review trough TripAdvisor. We do apologize for the inconvenience during your stay on our hotel and we are very thankful for your feedback. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do let me know personally if I may make arrangements for you on your next visit. Best Regards, Vivi Anggriani General Manager

Second time, still satisfy

트립어드바이저 평점 5.0/5

David C Couples - 04/04/2019 TripAdvisor 인증 리뷰

Very welcome staff..good location, clean room... In the evening I checked in, they had angkringan...good ambiance... I like the simple design of Ibis Style rooms...the room is not too spacey but covered all we need

Dear Valued Guest, Greetings from Ibis Surabaya City Center… We are delighted to read that you enjoyed your second time stay with us and had a great time. Thank you for your valuable time to share your great experience and we are all here are looking forward to welcoming you again soon. Kind Regards, Vivi Anggriani General Manager

IBIS

트립어드바이저 평점 4.0/5

gmd2002 Business - 20/08/2018 TripAdvisor 인증 리뷰

Nicely located near Tunjungan Plaza (one of the biggest and famous mall in Surabaya)You could find a lot of nice cafes, restaurants, street vendors around this hotelThe room is small, well it is IBIS, I cant expect more

Dear Mr/ Mrs Gmd2002, Warmest Greeting from Ibis Surabaya City Center.... I wanted to personally thank you for staying with us and for taking the time to give nice review. We are delighted to learn that overall you have enjoyed your stay and we sincerely hope that we may welcome you back in the near future. Thank you again for all your honest feedback and it is only with this input that we have the opportunity to improve our services. Please do let me know personally if I may make arrangements for you. Yours Faithfully, Vivi Anggriani General Manager

서비스 정신이 아주 부족하다.

고객 평점 1.5/5

Jung S. 가족 - 19/08/2018 전체(All) 통지 확인

서비스 정신이 부족하고 호텔시설이 가격에 비해 수준이 떨아진다.

고객님께 Mr. Jung, 피드백을 남겨주셔서 감사합니다. 저희 호텔에서 더 즐거운 경험을 하셨기를 바라지만 서비스 개선이 필요하다는 피드백을 주셨습니다. 저희는 고객 여러분들에게 최고의 경험을 선사하기 위해 노력하고 있습니다. 고객님의 경우에는 저희가 부족했던 부분이 있었습니다. 고객님의 신뢰를 회복할 수 있는 기회를 주신다면, 수많은 저희 고객들이 좋아하셨던 최고의 서비스를 경험하실 수 있도록 최선을 다하겠습니다. 감사합니다. Vivi Anggriani General Manager

Good location with good price

트립어드바이저 평점 4.0/5

Pungki P Business - 29/07/2018 TripAdvisor 인증 리뷰

The location of Ibis Surabaya City Center is really at the center of Surabaya and having effective and efficient facilities with affordable price per night. It is really good experiences with one of Ibis Hotel in Surabaya.

Dear Mr. Pungki, Thank you very much for your very valuable feedback. I am definitely grateful for each of the points, as it helps us to see from a guests’ point of view and we may improve accordingly. We are going to constructively take all of your points to improve the experience in the room upon your next visit. We take all feedback of our guests very serious since it is our utmost mission to exceed expectations and create enchanting experiences, therefore any further feedback you may give to us to help improve our services is very valuable to us. We sincerely hope that we may welcome you back in the near future, and please let us know if we could make arrangements for you. Yours Faithfully, Vivi Anggriani General Manager

My new favorite hotel

트립어드바이저 평점 5.0/5

jesscuu Family - 20/06/2018 TripAdvisor 인증 리뷰

The location is the bonus, the main reason to go to ibis Surabaya City Center is the guaranteed comfort you'll get! I stayed there for 2 nights and I wish I have extra off day just to keep sleeping in the room. The room concept is really unique, the bathroom is definitely my favorite. Very very clean room and comfortable bed. Great experience!

Dear Mrs Jesscuu, Warmest Greeting from Ibis Surabaya City Center.... I wanted to personally thank you for staying with us and for taking the time to give nice review. We are delighted to learn that overall you have enjoyed your stay and we sincerely hope that we may welcome you back in the near future. Thank you again for all your honest feedback and it is only with this input that we have the opportunity to improve our services. Please do let me know personally if I may make arrangements for you. Yours Faithfully, Vivi Anggriani General Manager

Great Hotel at Great Location

트립어드바이저 평점 4.0/5

rachman2015 Family - 30/11/2017 TripAdvisor 인증 리뷰

TheHotel are very well located, clean and comfort as Ibis Standard Quality. Easy to access to Convention center and shopping mall also dining restaurants. THE ONLY MINUS IS THE TOWEL...REALY NEED REPLACEMENT

Dear Mr Rachman, Thank you for taking the time to write your review on TripAdvisor and thank you so much for choosing Ibis Surabaya City Center during your trip to Surabaya. Guest satisfaction is our main service goal, however, please be assured we have taken notes of your feedback about towel's quality. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Yours Faithfully, Dodit N Hapsoro General Manager

Good hotel for pleasure.

트립어드바이저 평점 4.0/5

R7000SEstephena Family - 09/11/2017 TripAdvisor 인증 리뷰

Good location (city center), close to mall and restaurant. Appropriate room rate and good services. A bit crowded when there were function / activities in the lobby area. Breakfast menu need to be improved (couldn't find cheese, sweetener)

Dear Mr/Mrs R7000SEstephena, Thank you for taking the time to write your nice review on TripAdvisor and thank you so much for choosing Ibis Surabaya City Center during your trip to Surabaya. It's a great source of inspiration and assistance to receive feedback from our valued guests. Guest satisfaction is our main service goal, however, please be assured we have taken notes of your feedback. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Yours Faithfully, Dodit N Hapsoro General Manager

Short Leisure

트립어드바이저 평점 4.0/5

ato_namaku Business - 01/10/2017 TripAdvisor 인증 리뷰

Ibis SCC is very close to Tunjungan Plaza and also the typical souvenir center of east java. Good service from Front Office. Delicious morning breakfast. The rooms were clean and comfortable. Trust me.

Dear Mr. Yulyartod, Thank you for passion on your comments on TripAdvisor and thank you so much for staying with us at Ibis Surabaya City Center. It's a great source of inspiration and assistance to receive feedback from our valued guests and we do appreciate you taking the time to share your comment. I will share your comments with our team. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr. Yulyartod, We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Yours Faithfully, Dodit N Hapsoro General Manager

Nice and sufficient

트립어드바이저 평점 4.0/5

Tri P Business - 09/09/2017 TripAdvisor 인증 리뷰

I like how my room was arranged, desk and shelves are enough for two person. I went with my business partner. We never shared a room before and this room made it easy for us to do that. I'm not really sure that my sheets were clean though, but we worked until late and I was too tired to be bothered with that.

Dear 820trip, Thank you for passion on your comments on TripAdvisor and thank you so much for staying with us at Ibis Surabaya City Center. It's a great source of inspiration and assistance to receive feedback from our valued guests and we do appreciate you taking the time to share your comment. I will share your comments with our team. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Your sincerely, Dodit Hapsoro General Manager

Nice hotel, clean and great location

트립어드바이저 평점 5.0/5

lauwm Business - 10/07/2017 TripAdvisor 인증 리뷰

The hotel location is in the city centre, easy to find, the staff were friendly, no need to wait too long for check in and check out process. the internet connection need to be fix, it was too slow. overall the hotel is good and highlyb recomended

Dear Mr/Mrs Lauwm, Thank you for passion on your comments on TripAdvisor and thank you so much for staying with us at Ibis Surabaya City Center. It's a great source of inspiration and assistance to receive feedback from our valued guests and we do appreciate you taking the time to share your comment. We are glad to hear that you recommend our hotel and thank you for your input about wi-fi connection. It will be our concern. I will share your comments with our team. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr/Mrs. Lauwm, We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Your sincerely, Dodit Hapsoro General Manager

Leisure, traveling with family

트립어드바이저 평점 5.0/5

solinas2016 Family - 16/06/2017 TripAdvisor 인증 리뷰

Staff extremely helpful,they help us to carry our luggage to our room (which is not much hotel to do this if u stay in economic brand hotel like this). nice hotel, great location and ill be back stay in this hotel for sure.

Dear Mr / Mrs. Solinas, Thank you for passion on your comments on TripAdvisor and thank you so much for staying with us at Ibis Surabaya City Center. It's a great source of inspiration and assistance to receive feedback from our valued guests and we do appreciate you taking the time to share your comment. We are glad to hear that you feel satisfy with our service and facilities. I will share your comments with our team. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr / Mrs. Solinas, We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Your sincerely, Dodit Hapsoro General Manager

Great Location

트립어드바이저 평점 4.0/5

TheJ723 Business - 04/06/2017 TripAdvisor 인증 리뷰

I stayed for one night again, yet difficult for them to find me a room with higher floor, the first stay on 2nd floor, now on the third floor. I didnt know, whether its fully occupied or they are already reserved for some purpose. This time, the bathroom, has some weird smell, i mean toward to not fun smell or not so nice. Breakfast was standard, as usual, since during fasting period, so the restaurant quite not so crowded. TV Channels and wifi speed ok normal standard.

Dear Mr. J, Thank you for passion on your comments on TripAdvisor and thank you so much for staying with us at Ibis Surabaya City Center. It's a great source of inspiration and assistance to receive feedback from our valued guests and we do appreciate you taking the time to share your comment. I feel regret to know that you didn't get a higher floor as you wish. For your information, the higher floor is for smoking rooms. Please allow me to express my sincerest apologies. Your feedback to our service has been taken into our deep concern. Mr. J, once again we thank you for your constructive comments. We look forward to welcoming you back in the near future and we hope your next visit will be more pleasant than the previous one. Your sincerely, Dodit Hapsoro General Manager

Stay in Ibis Surabaya

트립어드바이저 평점 5.0/5

aloys1972 Friends getaway - 24/04/2017 TripAdvisor 인증 리뷰

I am happy to stay at ibis surabaya hotel by using accorhotels.com, so the service from ibis hotel is very satisfactory. And this was the first hotel we encountered with breakfast available from 05:00, so we had breakfast even though we had to checkout at 06.00 due to an early morning flight.

Dear Mr. Aloys1972, Thank you for passion your comments on TripAdvisor and thank you so much for choosing Ibis Surabaya City Center during your trip to Surabaya. We are glad to hear that you are satisfy with our facilities and service. I will share your comments with our team. I believe this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr. Aloys, We look forward to welcoming you back in the near future and we hope your next visit will be as pleasant as the previous one. Your sincerely, Dodit Hapsoro General Manager

최신 리뷰 20건

제휴 TripAdvisor

주변 호텔

surabaya 지역 모든 호텔