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ibis budget Surabaya Diponegoro 2성

고객 평점 4.4/5 102 리뷰

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ibis budget Surabaya Diponegoro
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  • Budget Hotel in city center of Surabaya

  • close to convenience stores and restaurants

  • 500m from Rahmad Mosque and GKI Church

  • Surrounded by entertainment venues such as karaoke bars and pubs

  • 10 minutes drive to Tunjungan Plaza, Ciputra World Mall, Sutos Mall

호텔 및 주변 지역 서비스

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • WIFI / 인터넷 접속
  • 주차
  • 장애인 시설
  • 100% 금연 호텔
  • 에어컨
  • JUANDA AIRPORT 유료 서비스
  • 24시간 리셉션 운영
  • 드라이 클리닝 / 다림질 유료 서비스
케이터링
  • 조식 유료 서비스
비즈니스 서비스
  • 회의실 2개
  • 복사/인쇄 서비스 이용 가능

호텔 위치

ibis budget Surabaya Diponegoro

Jalan Raya Diponegoro no 183
Darmo Wonokromo
60241 surabaya
인도네시아

전화: +623199537111

팩스: (+62)31/99537222

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • PURABAYA (BUNGURASIH) :  PURABAYA

  • 비행기로

    JUANDA AIRPORT 22km / 13.67마일 - 셔틀 서비스 서비스

  • 기차로

    GUBENG STATION 3.8km / 2.36마일

  • 기차로

    GUBENG STATION 4.5km / 2.8마일

GPS :-7.281733, 112.731528

숙박

Get into our cozy Sweet Bed at a budget price. Each room features a contemporary Nest design, soft duvet, free WIFI and includes a simple breakfast buffet.

Standard Room with 1 King-size bed비 계약 사진

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 15 / 161 sq ft
  • 전망: 도심쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

Standard Room with 2 single beds비 계약 사진

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 15 / 161 sq ft
  • 전망: 도심쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

미팅 및 이벤트

미팅룸

  • 미팅룸: 2개

  • 최대 사이즈: 70

  • 최대 수용 인원: 65 명

  • 최대 연회 수용 인원: 48 명

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ibis budget Surabaya Diponegoro 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.4/5

102 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

499 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설

Clean, Efficient, but not Comfortable

트립어드바이저 평점 2.0/5

Robert S Business - 30/08/2019 TripAdvisor 인증 리뷰

Room was indeed clean, as in "close to new." The room layout was tight, not a place you would want to or could do anything else but sleep. Shared the bed with my suitcase, if that tells you anything. Three problems - upon arrival in the late afternoon, the room temp was around 30C, and the temperature would drop only about 1C per hour, so it was unbearable inside the room. Front desk would send no one to check the AC unit, just suggested I leave the room with the key in the slot so the AC would run, and I could return to the room later that evening. They would let me back in the room. Four hours later, temp had dropped to 25C, but would drop no lower. Second issue - entry to room hallway required a room key, but I was greeted by a woman who wanted to know if I wanted a massage. Really? Turns out there is a "spa" there, but otherwise I thought the hookers were paying off management. Third issue - this hotel is in the domestic terminal. If flying international, you need to take a free hotel shuttle to the other terminal, about 15 minutes, and the shuttle runs hourly.

Dear Mr Robert, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus Solikhin Hotel Manager

good deal

트립어드바이저 평점 4.0/5

laurencep228 Solo travel - 21/01/2018 TripAdvisor 인증 리뷰

Very convenient clean deal for stop over or pre early departure stay. Staff were wonderful and very helpful, the room was perfect. The corridor carpet could be improved or replace but otherwise a perfect stay.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Poor check-in service

트립어드바이저 평점 2.0/5

tcy686 Family - 04/12/2017 TripAdvisor 인증 리뷰

We travelled with an infant and checked-in during the wee hours. We hoped to have a smooth check-in but unfortunately it's not. Firstly I was told by the receptionist that he could not find my booking and I need to showed him the details of my booking. Prior to that I emailed the hotel that I would checked-in very late and the reservation system already had my credit card details to secure my booking. Next, we weren't given the room that we booked (a queen size bed & a bunk bed) and we were given a normal queen size room. We had to go to the reception again with an infant to get clarification. Although in the end, we were upgraded to a suite but the whole check-in experience was not pleasant.

Dear Sir/madam, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Again, we appreciate your sharing, your concerns, and your feedback. It is our hope that you will give us the opportunity to better serve you in the near future Best Regards, Rachmad Suwardi General Manager

Customer Service could be inproved

트립어드바이저 평점 3.0/5

SicakSuet Business - 23/10/2017 TripAdvisor 인증 리뷰

Convenient for early morning flights. Well priced. Few point for improvement, after almost 1 month, have yet to receive my room invoice which reception said would be emailed. Request via Accor has gone unanswered. Had an early morning flight from the other terminal. Was informed by reception to wait downstairs for the free shuttle car but there was none

Ibis Budget

트립어드바이저 평점 4.0/5

ajatah Family - 08/01/2017 TripAdvisor 인증 리뷰

The room though small is sufficiently structured for a short stay. It is clean and the staff are helpful. The location is not so convenient if you are catching an early flight from the international terminal.

Dear Ajatah We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Muchammad Akbar Front Office Supervisor

Best airport hotel

트립어드바이저 평점 5.0/5

YOSUAANANTA Couples - 29/10/2016 TripAdvisor 인증 리뷰

This hotel is the best airport hotel in the town, you can get direct access to airport. It's located exactly at the airport, at Terminal 1 Juanda. This hotel provide the best for your need, breakfast ready, the room not to big but the IBIS design it very good to our comfort.

Dear Yosuaananta We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Muchammad AKBAR Front Office Supervisor

Ibis - Airport Hotel

트립어드바이저 평점 3.0/5

afrianz Solo travel - 21/09/2016 TripAdvisor 인증 리뷰

Fast check in and check out process Standard room is very compact. Enough for 2 persons. But not sure how to Air Conditioner is good. Do not expect fancy bathroom nor a good breakfast nor a good view from your room.... :)

Dear Mr. afrianz Thank you Mr. afrianz for taking the time to tell us about your experience at Ibis Budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best Regards, Muchammad AKBAR Front Office Supervisor

Worth of at Ibis Budget Hotel airport

트립어드바이저 평점 4.0/5

yanto88ho Business - 20/05/2016 TripAdvisor 인증 리뷰

This is our second times, staying at Ibis Budget Surabaya Airport, as well CGK Airport bis Budget Hotel, they provide nice resting place, before catching early flight or to meet early morning schedule. The breakfast nice, serving at very early morning, for us to have cup of cafe with slice of toast. Hotel service comfortable with friendly staff, and room cleanliness. Overall, we are satisfied to stay at the hotel, and get the business done.

Dear our beloved guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

I enjoy Ibis Budget Surabaya

트립어드바이저 평점 4.0/5

aisyahx Family - 22/02/2016 TripAdvisor 인증 리뷰

The one night stay was very pleasant. Security check everytime to enter the lobby is a plus point. The room was compact and comfortable. Cute shower!! Had a good night sleep. Cool breakfast area......

Poor service!

트립어드바이저 평점 1.0/5

loujak Business - 29/11/2015 TripAdvisor 인증 리뷰

I arrived at 11.30pm and my next flight was at 5.30am. The guy at the check in desk asked me to wait another hour because their system was down. I raised my voice, I said I don't care about their system, I was tried and I wanted to sleep. I had only 4 hours time to rest and he wanted to take away another hour!!! No way!! After long argument I finally got my room.

Great rooms for a small price.

트립어드바이저 평점 5.0/5

LRS747 Friends getaway - 14/11/2015 TripAdvisor 인증 리뷰

Stayed a few nights when i had some business at the airport and the staff and facilities were great. Very helpful staff and the location was perfect for my needs. The rooms are clean and the beds very comfortable. Airco worked well

Good as transit hotel

트립어드바이저 평점 4.0/5

VhistaClaudya Solo travel - 25/10/2015 TripAdvisor 인증 리뷰

Was stay here on my transit from Jakarta to Luwuk. Hotel room was nice and comfy. Order a wake up call, but the staff is not very helpful. Over all, price with quality is equal. Will going back to this place is I have another transit in Surabaya.

Great Hotel with clean room and amentities

트립어드바이저 평점 5.0/5

Melvin T Business - 18/05/2015 TripAdvisor 인증 리뷰

Location is very near to Surabaya Juanda International airport. Free transfer to international airport. All i need to do is to make arrangement with the front desk and the staff will arrange transport. No extra charges. Hotel is located in Juanda Domestic Airport and close to many eateries and convenience store. not a problem for a stay over before flying off. Not for people who want to tour city as the taxi ride will take 30-45mins out to the city by taxi only. Rooms wise is very clean. No frills. Clean rooms with nice air-conditioning and hot water shower.

Dear reviewer, I was glad to know that your stay is good, I will share this with my team to keep our cleanliness on top of our commitment. Again, thank you we are welcoming you back at Ibis Budget Surabaya Airport. warm regards, Intan Pujawati General Manager

Nice transit hotel!

트립어드바이저 평점 4.0/5

RanaRofiqul Couples - 17/05/2015 TripAdvisor 인증 리뷰

This is a very decent hotel for nice rest in between the flights. You get all you need in the room. Rooms are quite comfortable. The location is also very accessible. Value for money. Very much recommended if one is looking for rest during the long waiting hours in between flights.

Dear Rana Rofiqul, Thank you for staying with us in between your flight recently and review for our hotel. It was great to know that our hotel accommodate your needs on waiting your next flight. We are looking forward to welcoming you back at Ibis Budget Surabaya Airport. warm regards, Intan Pujawati General Manager

Simplicity is key

트립어드바이저 평점 5.0/5

teeairlehh Solo travel - 04/05/2015 TripAdvisor 인증 리뷰

Stayed at this hotel for the night before my flight back to Singapore the next day, and I was not disappointed with the hotel. It is a very simple hotel with all the necessities included. I like the interior of the hotel room, and it is very cozy, especially for a single traveller like me. They provided breakfast, which was not a grand buffet but it was nonetheless very nice. The staff are very friendly, even though they are not fluent in English, they will try and get help and assist you. I really enjoyed this hotel, especially since they provided a shuttle service to the other terminals.

Dear Teeairleh, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. best regards, Intan Pujawati General Manager

Runway vew

트립어드바이저 평점 5.0/5

Manuh1666 Solo travel - 10/04/2015 TripAdvisor 인증 리뷰

Very nice, enjoy the runway view, I can see Malang mountain behind runway. I did not expecting that quiet even right away in Airport. No noise. Good place to stay, you don't have to pay taxi back and forth, especially at the time I have a business in US embassy.

Dear Manuh, Thank you for staying with us recently and your review for Runway View Room. Glad to know that hotel facilities can meet your requirement. We are looking forward to welcoming you back at Ibis Budget Surabaya Airport. warm regards, Intan Pujawati General Manager

convenient and clean!

트립어드바이저 평점 5.0/5

Wilsen L Business - 17/01/2015 TripAdvisor 인증 리뷰

Recommended for transit passenger on quick-in-and-out stay! Simple and clean room - no frills! Check-in-and-out experience was good! Free wifi access - very essential especially to those who requires connectivity for work purposes!

Dear Mr. Wilsen, Thank you to share with us your experience during your stay in our hotel and we hope your next visit will be as pleasant as the previous one. Sincerely, Intan Pujawati

Very convenient airport hotel in Surabaya Juanda International

트립어드바이저 평점 5.0/5

winsat Family - 31/12/2014 TripAdvisor 인증 리뷰

Very convenient airport hotel in Surabaya Juanda International Airport Terminal 1. Warning : Terminal 1 is NOT international terminal, so international travellers must go to terminal 2 through nearby villages using public taxi approx US$ 5-7, or using free shuttle bus every 30min, but timing is not fixed.

Dear Winsat, Thank you for your review .... Our hotrl location at Terminal 1 (Domestic Airline) you may use our free transfer facility from Terminal 2 (International Airline) to our hotel, everyday from 4am to 7pm Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Intan Pujawati

clean and compect space.

트립어드바이저 평점 3.0/5

calvinl464 Business - 25/10/2014 TripAdvisor 인증 리뷰

It lovation at the demostic hall. For the first visitors need to give some direct how to reach the international hall. It is in the opposite side old the runway. Totally the bed is clean but the outlet of air conditioner is wrong direction.

Dear Mr. Calvin, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Intan Pujawati

friendly staff, very small rooms, good price

트립어드바이저 평점 4.0/5

Vielgereister2014 Couples - 11/10/2014 TripAdvisor 인증 리뷰

please note that this airport hotel is convenient when arriving on a domestic flight. As we arrived on an international flight at midnight, we still had to make a taxi-journey of about 20mins. from one terminal to the other in order to actually reach the hotel. staff was very friendly. the rooms are extremely small, you can just about fit your two legs around the sides of the bed whilst still touching the edges. Use ear plugs (we did), our room was about 30 meters from the runway!! Our "non-smoking" room smelt heavily of smoke, but I guess that is an overall Indonesian problem, where everyone smokes everywhere every time. The hotel is very handy for a quick overnight stop or just for a few hours before your onward journey. Local breakfast buffet is good. Prices are very moderate.

Dear Vielgereister, Thank you for staying with us at Ibis Budget Surabaya Airport and your review about our hotel. We are very sorry about your expereince in our non smoking room, we will do consistency checking about this issue. Again thank you for your feedback and we are looking forward to welcoming you back at Ibis Budget Surabaya Airport! Best regards, Intan Pujawati General Manager

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