Mercure Surabaya Grand Mirama 4성

고객 평점 (ALL 평가) 4.8/5 1,335 리뷰

Mercure Surabaya Grand Mirama - Image 1
Mercure Surabaya Grand Mirama - Image 2
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호텔설명

호텔 추가 정보

  • Strategically located to Gubeng Train Station and Juanda Airport

  • Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent

  • Only 6 minutes by vehicles to Tunjungan Plaza

숙박

Take advantage of our Flight + Hotel offers

Discover

호텔 위치

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
인도네시아

GPS:-7.28505, 112.739236

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  1,335 리뷰

TripAdvisor 평가  4.6/5  2,922 리뷰

Taste of breakfast

트립어드바이저 평점 4.0/5

Tosca N TripAdvisor 인증 리뷰

Room is quite ok, etnic and comfort. Breakfast is vary and ok. The taste is ok and the good is quite fresh. Maybe for more vary of vegetanles would be ok.

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

It's much better than it was 3 years ago

트립어드바이저 평점 5.0/5

gaksital TripAdvisor 인증 리뷰

I stayed in room 907. I only stayed 1 night because I had to make a last-minute reservation, but overall I was very satisfied. I was able to enjoy all the Accor Elite benefits, including free breakfast, room upgrades, and late checkout. The price is very reasonable so I think here would be a good hotel for a long stay. I'd give the breakfast a full score. From check-in to check-out, every staff member I encountered was incredibly kind. Before check-out, a girl in a gray suit at the Accor member priority desk showed me a suite at my request. Although she didn't speak perfect English she was very kind. I will stay in a suite at this hotel on my next visit. To GM : The only downside was that the shower pressure in the room was weak, and there was only hot or cold water. I couldn't take a lukewarm shower.

Dear Valued Guest, Thank you for taking the time to share your staying experience at Mercure Surabaya Grand Mirama. We are truly delighted to hear that you were satisfied with our services during your visit. As an Accor member, your comfort and satisfaction are our top priorities. We are pleased to know that you enjoyed your room upgrade, our breakfast offerings, and the late check-out facility. I will certainly pass along your appreciation to our staff for their dedication and for successfully meeting your needs during your stay. On the other hand, please accept my sincere apologies for the inconvenience caused by the water pressure and shower temperature in your room. We have forwarded your report to our Engineering team for immediate inspection and repair to ensure stable water temperature and ideal pressure for our future guests. We look forward to welcoming you back and providing you with an exceptional experience in our Suite on your next visit. Warm regards Sugito Adhi Cluster General Manager

Mercure

트립어드바이저 평점 5.0/5

uyeuye09 TripAdvisor 인증 리뷰

Good atmosphere, nice interior with si many kind of special food

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

Excellent

트립어드바이저 평점 5.0/5

simforianus s TripAdvisor 인증 리뷰

Good service and good atmosphere Pegawai ramah Ruangan bagus Bersih

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

Mercure

트립어드바이저 평점 5.0/5

Mega A TripAdvisor 인증 리뷰

Nice ambiance in the heart of surabaya city, warmth with nice and good for family visit. Good service and nice facilities

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 125 리뷰 9.1/10 위치
  • 535 리뷰 8.5/10 객실
  • 934 리뷰 9.4/10 서비스
  • 10 리뷰 9.9/10 인터넷 가격
  • 587 리뷰 9.4/10 레스토랑
  • 274 리뷰 9/10 청결도
  • 230 리뷰 9.4/10 조식

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