Catatan tamu Avis (Peringkat ALL) 4.5/5 349 ulasan
Hotel yang disetujui ALLSAFE
Hotel terletak di dekat kawasan bisnis, pusat perbelanjaan, dan area parkir karnaval.
Dekat Maspion Square
Restoran menawarkan ragam kuliner autentik ala Indonesia, Asia, dan Barat.
Nikmati aktivitas harian gratis selama menginap bersama kami.
Tamu dapat menikmati WiFi gratis di kamar dan area publik.
Jl Ahmad Yani No 71
Check-in dari 14h00
Check out sampai 12h00
Check-in dari - Check out sampai
Restoran Patita menawarkan pilihan masakan Indonesia, Asia, dan Barat dalam format a la carte dan prasmanan.
Grand Mercure Surabaya Margorejo memiliki 241 kamar yang menghadap kota Surabaya. Nikmati kenyamanan dan kelapangan untuk relaksasi Anda.
Jumlah ruang pertemuan: 6
Ukuran maksimal: 756 m²
Kapasitas maksimal: 756 orang
Kapasitas perjamuan maksimal: 320 orang
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
rizkynas2021 13/10/2021 Ulasan TripAdvisor tersertifikasi
The way they personalized me was amazing. They put some pictures of me on the bed and provide me some snacks and cake for free! Checked in was so smooth helped by Fhany and his staffs. Won’t forget to mention Atika who has been attached with me from pre Arrival until my departure! Good Work Grand Mercure Surabaya!
Business Stay 16.Feb.21
capteugenesebastian Business - 22/02/2021 Ulasan TripAdvisor tersertifikasi
Had a very comfortable stay pampered by a very efficient, professional a willing team. Lovely breakfast, Good pandemic precautions and clean. Guess relations officer Atika was efficient and professional.
Prima1204 Business - 31/01/2021 Ulasan TripAdvisor tersertifikasi
The room is clean. The staff are very helpfull. A little bit trouble... if we can say... We check in at 1.30 am. The personil on duty did't understand how to redeem point... No body explain that the minibar is included in room fare until the cleaning boy told us on the last day.
Great experiences, excellent service.
yudytjahjono Business - 15/01/2021 Ulasan TripAdvisor tersertifikasi
Eventhough stayed in this hotel for one night as an accorplus gold member, my experiences in this hotel was great. I was personally attended by the duty managers. Especially Mr Samsul, the front desk duty manager was very polite and helpfull. As a duty manager, he even had time to deliver my luggage to the room. I was feeling honoured. The breakfast experiences was great. Another restaurant duty manager (sorry, i forgot the name) bought some fresh juice for me and even take selfie with me. Eventhough some dish was seasoned blandly, generally my breakfast experiences was very superb. The executive suite room was very spacious, modern, stylish and very clean. I enjoyed complimentary welcome cakes and in-room cofee machine. It's my pleasure to stay again in this hotel.
Best Accor hotel in Surabaya
YapDenny 08/01/2021 Ulasan TripAdvisor tersertifikasi
This is easily the best Accor Hotel in Surabaya, very new and modern. Breakfast restaurant has a nice look and spacy. Special thanks and mention to Diah and Mila from the front office who have helped us to find and ship our kid's lost shoe and our precious YL diffuser! They were very attentive to help us from beginning until it was found and sent over to our house. Will definitely stay here again when we return to Surabaya.
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