Hotel Majapahit Surabaya - MGallery

Hotel Majapahit Surabaya - MGallery bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 306 ulasan

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Keistimewaan hotel

  • Labeled ALLSAFE

  • Exceptional character mixing classical colonial architecture.

  • Taman yang indah, kolam renang luar ruangan, spa pemenang penghargaan, dan tur bersejarah.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Hotel yang disetujui ALLSAFE

Lokasi hotel

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

Telepon +62 31 5454333

Fax +62 31 5454111

  • BUNGURASIH STATION:  BUNGURASIH

  • Dengan pesawat

    JUANDA INTL AIRPORT Pada 21km / 13 mil - Antar Jemput bayar

  • Dengan kereta

    PASAR TURI Pada 2km / 1 mil

GPS:-7.259726, 112.740077

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

Akomodasi kami

Hotel Majapahit Surabaya memiliki 143 kamar dan suite. Masing-masing merupakan oase ketenangan, dengan interior kolonial klasik dan detail yang elegan.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  306 ulasan

Peringkat TripAdvisor  4.5/5  1.210 ulasan

Sertifikat keunggulan 2022

Trip into historic Surabaya

Catatan Tripadvisor 5.0/5

TanT522 Friends getaway - Ulasan TripAdvisor tersertifikasi

Grand historic hotel. Lots to explore as a place of interest by itself. Strategically situated in the old Surabaya city and a nice walk from many other attractions or a short taxi ride away. Good base to explore nearby sights like Bromo as well. Staff are attentive and the characteristic Surabayan friendliness and politeness is everywhere. I really enjoyed my stay. Oooh and the in house food is very good.

Dear Tan, We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun. General Manager.

Very good stay

Catatan tamu Avis 4.5/5

O. D. P. Keluarga - Ulasan terverifikasi ALL

Keren keren keren nyaman nyaman nyaman

Excellent property with poor management

Catatan Tripadvisor 3.0/5

345ramb Bisnis - Ulasan TripAdvisor tersertifikasi

1910 property with all vintage wooden furniture. But location is not good, in the middle of busy area, limited open space and gardens, service is very bad. Both phones were not working, no drinking water was kept in the room though there was coffee making kit, there was no electric plug point anywhere near where coffee kit was placed, electric kettle lid came in hand in pieces, Aircon at full blast or nothing because there is no fan, mosquitoes in the room, choked wash basin in the bathroom, bath cubicle door didn't close properly allowing water all over outside after bath, beautiful bath tub but no bubble bath liquid. Informed at reception. House keeping manager came and listened. He sent house keeping supervisor and he also listened. Even after 1 hour there was no replacement of electric kettle. And all this happened in upgraded suit room 😂

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Hotel Majapahit Surabaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kahar Salamun - GM

Kaget dgn teguran dari Satpam sepertinya (memakai rompi hijau)

Catatan tamu Avis 2.5/5

Marthalia J. Pasangan - Ulasan terverifikasi ALL

Secara keselurahan Room dan fasilitas sudah oke. Hanya saja saya mendapat hal kurang mengenakan. Saat malam saya kembali ke hotel sehabis berjalan-jalan di Jalan Tunjungan, salah satu teman saya ditegur "Mba tolong bilangin temen-temennya kalau GABOLEH foto-foto disini." Padahal saya jauh-jauh dari Jogja untuk bertemu mereka dan berfoto bersama. Kenapa hanya foto seperti tamu lain kok GABOLEH. Dan kenapa bukan saya yg ditegur. Saya masih berpositif thinking jika bapak itu tidak tau jika saya menginap di suite heritage 038 selama lebih dari 1 malam. Yg sesungguhnya saya sedikit merasa ga enak terhadap teman saya yg kena tegur.

Sdri Marthalia J. yang terhormat, Terima kasih telah memberikan waktu anda untuk membagikan pengalaman selama menginap di Hotel Majapahit Surabaya - MGallery. ijinkan kami menyampaikan permohonan maaf yang sebesar-besarnya atas pengalaman yang tidak memenuhi harapan anda. Di MGallery, kami berusaha memberikan layanan yang terbaik kepada setiap tamu, oleh karena itu, ulasan anda sangatlah berarti bagi kami. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah ini di masa depan. Kami berterima kasih atas kesediaan anda membagikan pengalaman anda kepada kami dan kami berharap agar anda berkenan memberi kami kesempatan untuk memberikan pelayanan yang lebih baik dalam waktu dekat. Hormat kami, Kahar Salamun. General Manager.

Lokasi dekat TP yg strategis

Catatan tamu Avis 3.5/5

Anonim Teman - Ulasan terverifikasi ALL

Breakfast nya lebih enal yg dulu di Executive Longue dan menu nya lebih bervariasi yg dulu Sekarang semua sudah berubah / berbeda....

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 98 ulasan 9.2/10 Lokasi
  • 214 ulasan 8/10 Kamar
  • 215 ulasan 8.7/10 Pelayanan
  • 163 ulasan 8.5/10 Fasilitas
  • 146 ulasan 8.4/10 Suasana
  • 100 ulasan 8.1/10 Makanan
  • 99 ulasan 8.2/10 Kenyamanan
  • 83 ulasan 7.5/10 Kebersihan

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