Majapahit Hotel Surabaya - MGallery Collection bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 1.116 ulasan

Jaminan Harga
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Majapahit Hotel Surabaya - MGallery Collection - Image 4
Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

Deskripsi

Keistimewaan hotel

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Taman yang indah, kolam renang luar ruangan, spa pemenang penghargaan, dan tur bersejarah.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

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Lokasi hotel

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Telepon
Fax +62 31 5454111

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.7/5  1.116 ulasan

Peringkat TripAdvisor  4.7/5  1.602 ulasan

Best buffet

Catatan Tripadvisor 5.0/5

Alan A Ulasan TripAdvisor tersertifikasi

this hotel always have the most delicious dinner buffet for hotel in surabaya. in so many hotel buffet i ever ate, this have the best taste ever. even for valentine dinner, other places only give experience for luxuries, but this place give an extraordinary experiences...

Enchanting historical hotel with soul

Catatan Tripadvisor 5.0/5

Ivica G Ulasan TripAdvisor tersertifikasi

This is a great to place to stay in Surabaya and it is always my only choice. The experience is extraordinary, though two details could be improved: spa/pool desk is often unattended; the standard of housekeeping needs to be consistent (some items were not provided on some days, but did on others or if we asked for them). By saying this, it is in a no way a critique - the overall experience, especially kind people at the reception and in the Indigo restaurant, are just wonderful.

Dear Ivica G, Thank you so much for your truly kind and thoughtful review. We're absolutely delighted to hear you find our historical hotel 'enchanting' and that it holds a special place in your heart as your 'only choice' in Surabaya. It means the world to us that you feel the hotel has 'soul.' We truly appreciate you taking the time to share your feedback about the spa/pool desk and housekeeping consistency. Your insights are invaluable and will be directly addressed with our teams. We understand how important these details are to creating a flawless experience, and we sincerely apologize for any inconsistencies you encountered. However, we are so pleased to hear that the overall experience, especially the warmth and kindness of our reception and Indigo restaurant staff, shone through. They are indeed a wonderful team, and I will be sure to pass on your compliments. We're grateful for your understanding and for choosing to stay with us. We look forward to welcoming you back and providing an even more extraordinary experience in the future. Warmly, Kahar Salamun, General Manager.

We enjoyed our six days stay‼️

Catatan Tripadvisor 5.0/5

Alewijn S Ulasan TripAdvisor tersertifikasi

A beautiful old hotel, build in 1910 in Art Nouveau style. Well maintained with large rooms and nice gardens. Comfortable beds and an excellent breakfast. Very friendly staff, always willing to assist and support. A nice pool. The hotel is located next to the Tunjungan Mall, a tremendous shopping center.

Dear Kital, Thank you so much for your lovely review! We're truly delighted you enjoyed the beauty and historical charm of our hotel, built in 1910 in the Art Nouveau style. We take great pride in maintaining the elegance of our building and gardens, and we're thrilled you found them to your liking. It's wonderful to hear you appreciated the large rooms, comfortable beds, and excellent breakfast. We strive to provide a relaxing and enjoyable experience for all our guests. We're especially pleased that you found our staff to be friendly and helpful; they are truly the heart of our hotel and are passionate about ensuring every guest feels welcome and supported. We're also glad you enjoyed our pool and found our location next to Tunjungan Mall convenient. Being situated in the heart of Surabaya, we aim to provide a blend of historic charm and modern convenience. We understand that a comfortable and memorable stay is made up of many elements, and we're grateful you took the time to highlight those that stood out to you. We hope to have the pleasure of welcoming you back in the future, and we look forward to creating more wonderful memories for you. Warmly, Kahar Salamun, General Manager.

Comfort hotel with stunning smile from all staff

Catatan Tripadvisor 5.0/5

Mobile28092419016 Ulasan TripAdvisor tersertifikasi

The hotel we stayed at was not only lovely but also exuded an air of charm and elegance that made our experience truly memorable, and the incredible staff members played a pivotal role in enhancing our stay. I would like to extend a special thanks to Diego and Natan, whose unwavering dedication and commitment to providing excellent service went above and beyond our expectations, ensuring that every aspect of our visit was enjoyable and comfortable.

Dear Guest, Terima kasih banyak! We are absolutely delighted to hear that you found Hotel Majapahit to be lovely and that its charm and elegance contributed to a truly memorable experience. We strive to create a welcoming and refined atmosphere for all our guests. We are especially thrilled that our staff, particularly Diego and Natan, made such a positive impact on your stay. Their dedication to providing excellent service is a source of great pride for us. We will be sure to pass along your kind words to them, as they will be truly appreciated. It is our goal to ensure every aspect of our guests' visits is enjoyable and comfortable, and we are so pleased to know we achieved that for you. We hope you will consider returning to our hotel in Surabaya for another delightful stay. Sincerely, Kahar Salamun, General Manager.

Heritage Tour & Afternoon Tea

Catatan Tripadvisor 5.0/5

Lokeshs121 Solo travel - Ulasan TripAdvisor tersertifikasi

Last month I booked the Heritage Tour & Afternoon Tea at the Majapahit hotel. Though I booked on the same day, they accommodated my last minute request. To my surprise I was the only one doing the tour and had the pleasure to have lovely Bella and her knowledge all to myself. The tour was very interesting, the property is stunning (it used to be a Mandarin Oriental) and I am so glad this is how I spent my afternoon. Thank you Bella! The afternoon tea itself was a bit disappointing, but for the price you cannot really complain. I personally think it’s a pity it is now run by MGallery / Accor as the level of service and standards obviously cannot be compared to a 5 star luxury brand like Mandarin Oriental, which a hotel of such history and style would definitely deserve.

Dear Lokeshs121, Thank you sincerely for sharing your experience of the Heritage Tour and Afternoon Tea at Hotel Majapahit. We are delighted to hear that you enjoyed the tour with Bella and found the property's history and architecture to your liking. We are especially pleased that Bella's knowledge and personal attention made your tour a memorable experience, despite your last-minute booking. We appreciate your candid feedback regarding the Afternoon Tea. We understand your disappointment and acknowledge your perspective on the difference in service standards compared to our hotel’s previous management. We take your comments seriously and will use them to further evaluate and enhance the Afternoon Tea experience. As part of the MGallery collection, we are committed to providing a unique and memorable experience that honors the hotel's rich heritage while maintaining high standards of service. We continuously strive to improve our offerings and appreciate your insights. We hope you will consider visiting us again in the future, allowing us the opportunity to demonstrate our commitment to excellence. Sincerely, Kahar Salamun, General Manager.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 462 ulasan 9.4/10 Lokasi
  • 739 ulasan 7.9/10 Kamar
  • 846 ulasan 9.4/10 Pelayanan
  • 5 ulasan 8.8/10 Internet
  • 549 ulasan 8.8/10 Suasana
  • 532 ulasan 8.6/10 Fasilitas
  • 330 ulasan 8.4/10 Kenyamanan
  • 321 ulasan 8.8/10 Sarapan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.