Travelling on business I enjoyed a great one night stay. Upgraded to a beautiful room with outside seating overlooking gorgeous gardens. Fantastic evening drinks in a safe pub environment with live band and friendly atmospehere. Superb breakfast al fresco. Late check out to facilitate onward travel. Well done all.

This is the third time staying in the Majapahit and won't be my last. The location is superior, just a short walk to one of the biggest shopping centres I've been in where you can easily spend a day. Every space is a masterpiece of its own. The lobby lounge is superb for business greetings. Staff are ever helpful to please. Breakfast is scrumptious with many choices. Rooms are so spacious.

The grounds were immaculately maintained. Located near the newest and largest mall Tunjungan Plaza. However, the housekeeping needs to be improved many notches up. The carpet in the room had stains and visibly dirty at all the sides and corners. The toilet bowl was not cleaned thoroughly inside and outside. The reception staff was surprised and said they would report this to the housekeeping department.

This is a heritage hotel that has been unobtrusively upgraded to modern five star comfort level. It is walking distance to a big shopping mall. We (couple with two teenage children) stayed here in two rooms for two nights and found the rooms huge and comfortable. The breakfast buffet was lavish. Only issues were we were woken by the early call to prayer from the mosque, and we had a few mosquitoes in the room. These are pretty much standard complaints for Indonesian hotels, and the rooms opening onto the central garden of the hotel (which is part of the charm of the place) obviously makes mosquito entry to the rooms more likely. The hotel provides both insect spray and body insect repellent if you want to use these. We would stay here again in a heartbeat.

The moment you enter the lobby, you will get that feeling of nostalgia, as the hotel was built in 1910, Very colonial, large rooms great amenities, the place is a must go. There is a huge courtyard in the middle, and the hotel is just a stone throw away from the huge Tunjangan Plaza Mall,

Stayed 2 wonderful nights in a Heritage Suite. Beautiful room ( my wife especially loved the bathroom) spacious and well appointed. The breakfast was incredible with a vast array of choices on offer. Service in all areas impeccable. Gardens are beautiful and despite being in the city center, you only hear the birds.

After a fall in the Spa ended my luxury holiday the Hotel GM FOM and staff all surprised me for my birthday in my room with flowers and song. It was completely unexpected and reconfirmed why we always stay here wheb in Surabaya. It is the Raffles Hotel of Indonesia. We stayed in the Legendary Suite and were treated like royalty. Car and driver at our disposal, Breakfast sent up to our room and I have to single out Evan who stayed with me the first night of me injury and waited on me hand and foot, checked in on me during shifts and messaged me on his day off to see that I was ok. Every attention to details is covered and I cannot recommend it highly enough. We will always stay here.

The maintained architecture and interior of the colonial style hotel makes the hotel atmosphere different from other hotels, besides that it is also historic hotel which was told by one of the hotel staff who welcome kindly provided added value. For me this hotel is amazing....I'll be back

With an interesting history, a wonderful setting, classic elegance, great staff and service, all for a price which provides excellent value for money, then you should stay here at least once.And once you have stayed here you will want to stay here again.

Despite of air conditioning was lack working in the room 34, I admit the room decoration where I stayed is really nice. European style mix with Javanese culture, what a wonderful environment. Suggestion to management, to prevent a feeling of eerie silent at evening especially at the rear park corridor, may you consider a soft background music. Conclusion : this hotel is very suitable to whoever loves heritage

If you are looking for a heritage hotel with an authentic classical look and feel instead of the non distinctive 4 and 5 star concrete and glass hotels then Majapahit is the place to stay in Surabaya. Only 5 minutes walk from the 6 interconnected malls at Tanjungan Plaza. Lush gardens, attentive service, well appointed rooms and suites.

My wife and I stayed in Hotel Majapahit for 16 nights and we thoroughly enjoyed the experience. The best thing about the hotel is the excellent services offered by the staff. We also enjoyed the hotel amenities and facilities. The trimmed green gardens were wonderful views to behold every morning (or at all times in fact). The room was spacious, particularly since we had the opportunity to stay at the Majapahit suite. The location is right in the centre of CBD, within walking distance from Tunjungan Plaza, a massive shopping centre in Surabaya. Looking forward to stay in this hotel again.