Mercure Surabaya Grand Mirama bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 435 ulasan

Mercure Surabaya Grand Mirama - Image 1
Mercure Surabaya Grand Mirama - Image 2
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Deskripsi

Keistimewaan hotel

  • Strategically located to Gubeng Train Station and Juanda Airport

  • Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent

  • Only 6 minutes by vehicles to Tunjungan Plaza

Akomodasi kami

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Lokasi hotel

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  435 ulasan

Peringkat TripAdvisor  4.5/5  2.022 ulasan

Comfy

Catatan Tripadvisor 5.0/5

Adi L Ulasan TripAdvisor tersertifikasi

It is actually really nice, the service is top and all of the staffs are so kind they help US with everything. Of course the room is very comfortable to sleep in, the facilities are all great, the pool is large and there's trees that protect us from the heat. Overall, it is a great experience

Dear Camper52928767570, Warmest Greetings from Mercure Surabaya Grand Mirama Thank you for sharing the details of your recent stay at Mercure Surabaya Grand Mirama. It is such a pleasure to hear that you're satisfied with the overall services and facilities at our Hotel. One of our goals is to receive a genuine review from a true traveler like you. Again, thank you for this beautiful feedback. We are looking forward to having you back in the hotel. Until then stay safe and take care. Warmest regards, Sugito Adhi General Manager

Lokasi strategis

Catatan tamu Avis 5.0/5

D Keluarga - Ulasan terverifikasi ALL

Sudah baik, mungkin saran dapat upgrade room dan lebih menjaga kebersihan

Dear Daniel K., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

good quality of service

Catatan Tripadvisor 5.0/5

cahya a Ulasan TripAdvisor tersertifikasi

the service of hotel very excelent, all of the staff cheerfull and greet my name when we meet . trimurti restaurant is the best restaurant for breakfast so happy to stay here and we will be back when we go to surabaya as soon as possible. thankyou

Dear 60cahyaa, Salam Hangat Dari Mercure Surabaya Grand Mirama Terima kasih telah memilih Hotel Mercure Surabaya Grand Mirama sebagai tempat menginap selama kunjungan anda di surabaya. Merupakan sebuah kehormatan bagi kami untuk menerima ulasan positif dari Anda mengenai kualitas pelayanan kami. Saran dan masukan dari Anda adalah dorongan bagi kami untuk senantiasa memberikan pelayanan yang terbaik kepada pelanggan kami. Tetap jaga kesehatan dan kami akan selalu menunggu kehadiran Anda kembali di Mercure Surabaya Grand Mirama. Salam Hangat, Sugito Adi General Manager

Review at Mercure Mirama Surabaya

Catatan Tripadvisor 5.0/5

Arie W Ulasan TripAdvisor tersertifikasi

The hotel's price, services, and facilities are fair and meet the Accor standards. We enjoy staying here, but the breakfast isn't as good as it was two years ago. It's not a big problem, but we noticed the difference. Maybe something changed in how they make it or choose the food. Overall, though, we still like staying here because it's affordable and has good service and facilities. We hope they can make the breakfast better, but we're still happy to come back.

Dear Ariew557, Salam Hangat Dari Mercure Surabaya Grand Mirama Terima kasih telah memilih Hotel Mercure Surabaya Grand Mirama sebagai tempat menginap selama kunjungan anda di surabaya. Merupakan sebuah kehormatan bagi kami untuk menerima ulasan positif dari Anda mengenai kualitas pelayanan kami. Saran dan masukan dari Anda adalah dorongan bagi kami untuk senantiasa memberikan pelayanan yang terbaik kepada pelanggan kami. Tetap jaga kesehatan dan kami akan selalu menunggu kehadiran Anda kembali di Mercure Surabaya Grand Mirama. Salam Hangat, Sugito Adi General Manager

Tidak sesuai harapan

Catatan tamu Avis 3.0/5

Dlim Keluarga - Ulasan terverifikasi ALL

Layanan check in lama dan pihak resto juga nggak faham diminta biaya tambahan u anak2 Kayaknya nggak mau kembali lagi

Darman S. yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Mercure Surabaya Grand Mirama. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Mercure, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu; oleh karena itu, umpan balik Anda sangat penting bagi kami. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami, Sugito Adhi General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 96 ulasan 8.6/10 Lokasi
  • 350 ulasan 7.8/10 Kamar
  • 611 ulasan 9.2/10 Pelayanan
  • 9 ulasan 7.4/10 Internet
  • 378 ulasan 9.1/10 Makanan
  • 197 ulasan 8.5/10 Kebersihan
  • 142 ulasan 8.7/10 Sarapan
  • 86 ulasan 6.2/10 Kenyamanan

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