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Bagaimana itu bekerja?Gratis: Daftar sebagai anggota
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257 Guest Rooms (21 Connecting Rooms, 168 Non-Smoking Rooms, and 89 Smoking Rooms)
3 Hotel Restaurants, Coffee Café Bar & Lounge and Oasis Poolside Bar
Sport and Recreation Facilities: Outdoor Pool, Fitness Center & Spa
14 Modern Meeting Rooms and Grand Ballroom with an Bohemian Style of Interior Design
Free High-speed WIFI throughout the hotel area
Check-in dari 14h00
Check out sampai 12h00
Layanan berbayar
Jl Raya Darmo 68 - 78
60264 surabaya
indonesia
Check-in dari 14h00
Check out sampai 12h00
Jumlah ruang pertemuan: 14
Ukuran maksimal: 1.100 m²
Kapasitas maksimal: 1200 orang
Kapasitas perjamuan maksimal: 700 orang
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami
Cari tahu selengkapnyaShort business trip stay and it was excellent as always
kowaraalbert Business - 10/04/2021 Ulasan TripAdvisor tersertifikasi
The staff was really helpful and fast response. Location is amazing, right in the heart of Surabaya city, The room is above standard for 4* hotel, even though the building is quite old already, nevertheless it is well maintained.
Bintang 4 ala ala
Fideliastella 16/03/2021 Ulasan TripAdvisor tersertifikasi
Not qualify the 4 star standard. Got upgraded to 1 level higher with new building they said but the room was terrible. The water gutter in bathroom stuck and was floded while showering. The same with the wastafel. The dust bin not even compatible to be open, it was broken but still used in the bathroom. Mh hubby was sleeping using mask because the bed was dusty and his alergy occured. :((
The worst hotel covid protocol
TjokSusanni 03/01/2021 Ulasan TripAdvisor tersertifikasi
Just check your cctv in lobby, a lot of people from wedding didn’t use any face mask and no one from the hotel reprimanded, the worst hotel service that I ever stayed in my life especially during this pandemic.. I waited for almost 20 minutes to check in even though I’m accor member, no priority line and service from security was very bad, I unload my luggage alone. Never ever come back to this hotel.
very uncomfortable with the prevailing health standards
PEmudaROmantis 11/12/2020 Ulasan TripAdvisor tersertifikasi
I canceled / did not occupy the room I had ordered at all, this hotel is really sad about the standard health protocols applied, starting from the lobby, room corridors, restaurants, everything is not according to the rules applied / agreed upon and committed, both from the hotel, the government and from the "All" side, although they have violated their own commitments there is no guilt at all, I hope this hotel will not become a new cluster of the spread of COVID19.
Great Property with Poor Service
simonhoedoyo Business - 26/10/2020 Ulasan TripAdvisor tersertifikasi
Good location, easy access, city center. Well maintained hotel, but unfortunately poor service as lack of good quality employee. Check in too slow, many queue, and one officer only chit chat with guest and the other busy with the computer doing the check in, the chit chat women officer even don’t care somebody on priority welcome desk where her bags and stuff also there. Poor service continues, my key won’t work, even after complain, and answered sorry for input wrong room number, another hour useless. Welcome drink, better skip, poor option. Room is too noisy by the AC fan sound, amplify through the tunnel maybe, and another complain to engineering with small progress. Thank God I’m already too tired for another complain.
Ulasan 20 terbaru kami
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