Mövenpick Surabaya City

ملاحظة أراء العملاء (رأي ALL) 4.8/5 1,556 أراء

نضمن لكأفضل سعر
Mövenpick Surabaya City - Image 1
Mövenpick Surabaya City - Image 2
Mövenpick Surabaya City - Image 3
Mövenpick Surabaya City - Image 4
Jl Ahmad Yani No 71, Margorejo, Wonocolo, 60238 SURABAYA, Indonesia

الوصف

خدمات الفندق الإضافية

  • The hotel is located near business districts, shopping centers and the carnival park area.

  • Near Maspion Square

  • Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.

  • Enjoy free daily activities during your stay with us.

  • Guests enjoy free WiFi in the rooms and publicareas.

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

Discover
Discover

موقع الفندق

Mövenpick Surabaya City

Jl Ahmad Yani No 71, Margorejo, Wonocolo
60238 SURABAYA
Indonesia

نظام تحديد المواقع العالمي (GPS):-7.314266, 112.734917

الهاتف
فاكس +62 31 99845999

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

Patita Restaurant

Patita restaurant offers a selection of authentic Indonesian, Asian and Western cuisine in buffet and a la carte formats.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.8/5  1,556 أراء

تقييم TripAdvisor  5.0/5  294 أراء

2024 شهادة تميّز

Management and owner were bad/not competent enough

ملاحظة Tripadvisor 1.0/5

Hokkim M العائلات - تقييم TripAdvisor المعتمد

staff: when i checked-in, there was only 1 staff at the front office. thankfully, staffs were all great and friendly. room: looks clean, until i found a used cup in the drawer and a stained bed sheet. tv was not smart. welcome amenity was not immediately provided (ALL PLAT), and i needed to ask for it. welcome amenity (food) was great. noise: because of the location, train noises are quite loud in my room (2002). sensitive ears should not sleep in this hotel. parking: good but more on the smaller side, but was not crowded during my stay. breakfast: variety of dishes and good staffs.

Good

ملاحظة Tripadvisor 5.0/5

Voyager07879984450 تقييم TripAdvisor المعتمد

Good room room, nice service , has a good staff polite, helpfully and care to the guest , good facilities and good restaurant, clean room and tidy good lobby, has a good view from the room Nice pool, and gym , all facilities and staff really good

Dear Voyager07879984450, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Artistic comfortable and nice 5 stars hotel with competitive rate adjacent in the heart of Surabaya.

ملاحظة Tripadvisor 5.0/5

andrik456 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

A very comfortable 5 stars hotel in Surabaya city, with very responsive, polite and competent group of staffs. Nice foods, clean, artistic interior. The Cluster FO Manager showcases his 5 stars service. Striving to take care matters in utmost quality. In general a very positive experience. A highly recommended hotel. Definitely will come back to stay here.

Dear Andrik456, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yovi Syahilman Hotel Manager

Warm welcome received from the management team on my second visit.

ملاحظة Tripadvisor 5.0/5

AlfredTanJB Solo travel - تقييم TripAdvisor المعتمد

Received a very warm welcome from the management team led by GM on my 2nd visit in May. Really appreciated for all the special arrangement given during my stay in Movenpick Surabaya in order to make my stay more enjoyable and delightful. The staffs from the restaurant, both Dimas, Bagun and the rest. They are just like an old friends and always provide the attentive services during my 2 nights stay in Movenpick Surabaya. I’m looking forward to be back again to Movenpick Surabaya on my next trip to Surabaya. I’m pretty sure that I’ll have another seamless and enjoyable stay like this time round. Once again thank you so much for the superb 5* services provided by the whole team.

Dear AlfredTanJb, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Fullboard Meeting

ملاحظة Tripadvisor 3.0/5

erullu المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

We held a large annual national event in 32 provinces in Indonesia on May 27-31, 2024, I brought a large group with a number of 36 Fullboard meetings, and we used one of the meeting rooms there for 5 days, called Medang room. At first, I was confused by hotel sales because they overhandled other sales. And finally the one who handled our group was called Mbak Ayu. She was direct to me because I was the PIC of the event. One of the female staff in the Front desk agent section really helped me in the checkin process for my participants, she went back and forth to give me the room key, I love her effort. Give hes appreciation, the hospitality spirit is very visible. And I forgot her name. This hotel is already good because they are an accor group, maybe even more prepared when they are going to serve big group events with a big number of pax so that they can communicate with one door. So far for the room is very good we like the interior. The banquet staff took a long time on the first day there was no one on standby in front of the room so it was a bit difficult when we had technical problems in the room. We were not given any complimentary even though the number of our pax was big and the fullboard meeting... I asked for the compliment only additional 3pax plates for lunch and dinner but they didn't give it. No problem. Luckily our event went smoothly until it was over. But i love the view when the sun goes down.

Dear Erullu, Thank you for taking the time to share your feedback about your recent stay at Movenpick Surabaya City. We are delighted that you found the room interior to be good with nice view in the evening as well as helpful front office staff during check in process. At Movenpick Surabaya City, we are committed to providing excellent service to every guest who visits us. We understand that present of staff during the meeting is essential in order to ensure guests feel welcome and comfortable during their meeting. It's unfortunate that these standards were not met during your event and we apologize for any inconvenience this may have caused. We will certainly use your feedback as an opportunity to review our maintenance service and housekeeping practices so that we can strive to improve our standards in the future. Thank you again for choosing Movenpick Surabaya City for your stay in Surabaya, and we look forward to welcoming you back in the near future. Sincerely, Eksi Ayuningtyas General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 168 أراء 7.1/10 الموقع
  • 594 أراء 8.8/10 الغرفة
  • 821 أراء 9.3/10 الخدمة
  • 12 أراء 7.9/10 إنترنت
  • 349 أراء 8.8/10 مستوى النظافة
  • 182 أراء 8.5/10 الإفطار
  • 154 أراء 9.1/10 شعور

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.