Fairmont Ambassador Seoul

Avis müşterileri puanı (ALL Puanlama) 4.6/5 2.959 görüş

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Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu, 07335 SEOUL, South Korea

Açıklama

Otel ekstraları

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month (Subject to change)

  • The pool is open to children aged five years and above, accompanied by a responsible adult.

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Otelin konumu

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

GPS:37.525269, 126.929134

Telefon
Faks +82 2-3395-6170

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  2.959 görüş

TripAdvisor Derecesi  5.0/5  743 görüş

2024 mükemmeliyet sertifikası

Clean, new and spacious with luxurious finishings. Professional staff with exceptional hospitality service.

Tripadvisor puanı 5.0/5

JennSeowWH Couples - TripAdvisor onaylı yorum

My husband and I had a remarkable time staying at Fairmont Ambassador Seoul. The ambience of the lobby is warm and inviting. There is a nice scent once you arrive into the lobby- this scent lingers not only in the lobby but throughout the room floors. The scent magically disappears once you are in your room! There are occasional crowds in the lobby but it is always well controlled. Quite often, I see a bald man's presence in the lobby (I think he might be the general manager). It helps knowing that there are people in charge who are present to attend to guests' requests. The room is extremely comfortable - it is spacious, clean and well maintained. It is new as compared to over similar rating hotels whereby they are rather worn out. It screams luxury without the bling. Marble tiles, luxurious textiles and Le Labo amenities. However, it takes a while to get used to the design and layout of the bathroom sink. We had a marvellous meal at their rooftop resturant - Mariposa. We were seated outdoors but the staff made sure we were kept warm and were attentive to our needs throughout the dinner. The meal was exceptional and there were dishes that were refreshing and special i.e the squid carbonara whereby the pasta was made from squid. After several days here in Seoul, we were glad to have made the choice to stay at Fairmont Yeouido even though it is slightly away from the main areas such as Itawon and Hongdae. There is a sense of space here and it made us feel refreshed whenever we came back after navigating the crowded streets in Itawon. The hotel is easy to access via buses and trains. There is a bus stop across the street and also a direct bus stop to the airport. Very convenient! Overall, we will come back to Fairmont Ambassador whenever we are in Seoul.

Dear JennSeowWH, Thank you so much for your wonderful feedback regarding your recent stay at Fairmont Ambassador Seoul. We are thrilled to hear that you and your husband had a remarkable experience with us. It's great to know that you appreciated the cleanliness, spaciousness, and luxurious finishes of our hotel. We take pride in our professional staff and are delighted that you received exceptional hospitality service during your visit. Your kind words about the warm and inviting ambience of our lobby, along with the distinctive scent, truly reflect the atmosphere we strive to create for our guests. We are also pleased that you enjoyed your meal at our rooftop restaurant, Mariposa, and that our team was attentive to your needs. The squid carbonara is indeed a unique dish, and we’re glad it made a lasting impression! Thank you for your thoughtful comments regarding the bathroom design; we appreciate your insights as they help us enhance our guest experience. It’s great to hear that our location provided you with a sense of space and convenience, allowing you to enjoy both the bustling city and a peaceful retreat. We look forward to welcoming you back to Fairmont Ambassador Seoul in the future. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more memorable. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Even Better the Second Time

Tripadvisor puanı 5.0/5

JamesCooksFrenchFood Couples - TripAdvisor onaylı yorum

This was the second time I stayed at the Fairmont Seoul, and it just seems to get better over time. Coming from Incheon Airport which appears to be trying hard to be the epitome of poor planning, senseless organization, and inexistent management (i.e. passport check procedures, F&B and Retail operating hours, overall customer service and traveller's experience - how that airport was voted "World's Best Airport Immigration Service" in 2024 by Skytrax remains an absolute mystery to me...), it was a sheer bliss to finally arrive at the Fairmont Seoul with its warm and professional Team, its impeccably maintained facilities, its rooms redefining the concept of luxurious comfort (i.e. bed, shower, space, and overall hardware quality), and its generous breakfast. One special mention for its fine-dining restaurant cum bar Mariposa: we had a memorable dinner on their terrace, with refined and inspired cuisine magnified by the most attentive service. Once again, kudos to everyone for making that hotel a world ambassador for genuine hospitality.

Dear JamesCooks, Thank you very much for taking the time to share your thoughtful and detailed feedback following your recent stay with us. We are truly honored that you chose to return to Fairmont Ambassador Seoul for a second time, and we are delighted to hear that your experience only continues to improve. It is always our goal to offer our guests a seamless and welcoming experience, and I am thrilled that our team’s professionalism, the quality of our facilities, and the comfort of our rooms all contributed to your satisfaction. Your kind words about our breakfast and the memorable dining experience at Mariposa, especially the terrace and attentive service, are greatly appreciated. Rest assured, your compliments will be shared with the entire team, as they inspire us to continuously strive for excellence. We are incredibly proud to represent Fairmont and provide genuine hospitality to our valued guests like yourself. We look forward to welcoming you back again soon, and please do not hesitate to let us know if there is anything we can do to make your next stay even more special. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Best hotel

Tripadvisor puanı 5.0/5

Макс И TripAdvisor onaylı yorum

This is not the first time I have stayed at this hotel. And I will never tire of thanking every person who works here, from the staff to the general manager of the hotel. Everything is always perfect, I can help you at any time and do everything to put a smile on your face and a good mood

Dear M8010HQ_, Thank you so much for your continued trust in us and for your kind words. It’s always a pleasure to welcome you back to our hotel, and we are truly grateful for your appreciation of our team. Knowing that we can make your stay enjoyable and bring a smile to your face is the greatest reward for us. Please don't hesitate to reach out if there’s anything we can do to make your future visits even more memorable. We look forward to welcoming you again soon. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Best hotel in Seoul

Tripadvisor puanı 5.0/5

younese940 TripAdvisor onaylı yorum

Simply the best hotel in town. Fairmont Hotel Seoul is exceptional! The facilities are top-notch, from the luxurious rooms to the stunning spa. Mariposa's cuisine is divine, with breathtaking views. Service is impeccable—staff are kind, professional, and GM Franck ensures every guest feels valued. A must-stay!

Dear Younese940, Thank you so much for your wonderful review of Fairmont Hotel Seoul. We are thrilled to hear that you had such an exceptional experience with us. Your kind words about our facilities, the divine cuisine at Mariposa, and our dedicated staff truly mean a lot to us. We are especially grateful for your recognition of our General Manager, Franck, and his commitment to ensuring that every guest feels valued. It is our goal to provide a memorable experience for all our guests, and your feedback inspires us to continue delivering exceptional service. We look forward to welcoming you back for another unforgettable stay. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

(Suite room) Mesmerizing experience

Tripadvisor puanı 5.0/5

Navigator60609372873 TripAdvisor onaylı yorum

[Pros] 1) 방이 넓고 깔끔함 2) 직원들이 친절함 3) Hotel swimming pool/fitness 매우 convenient 4) Variety in room service menu 5) 저녁 cock tail bar 메뉴 맛있음 + variety in alcohol [Cons] 1) 문 / 천장 문 긁힌 자국이 있음 (2115) 2) 에어컨이 잘 안나옴 3) Sauna 온도가 안뜨거움 + 불 빛 flickering / 꺼짐 (Fitness 회원인데 자주 느껴짐) 4) 온천 온도 편차가 심함 (안뜨겁거나/덜차갑거나)

안녕하세요, Navigator60609372873고객님. 저희 Fairmont Ambassador Seoul에 대한 소중한 피드백을 주셔서 진심으로 감사드립니다. 고객님의 의견은 저희 서비스 개선에 큰 도움이 됩니다. 고객님께서 말씀하신 긍정적인 부분에 대해 정말 기쁘게 생각합니다. 넓고 깔끔한 객실과 친절한 직원들, 편리한 수영장 및 피트니스 시설, 다양한 룸서비스 메뉴, 맛있는 저녁 칵테일 바 메뉴에 대해 긍정적으로 평가해 주셔서 감사합니다. 다만, 불편을 드린 점에 대해서는 진심으로 사과드립니다. 머무신 객실의 문과 천장에 긁힌 자국이 있음을 알려주셔서 감사하며, 즉각적인 수리를 진행하도록 하겠습니다. 객실 내 에어컨은 고객님 코멘트 이후 확인하였고, 확인 시에는 잘 작동되는 부분 확인되었습니다. 사우나와 사우나 시설 내 물의 온도는 매일 지속적으로 확인되고 있으나 자세한 내용에 공유를 말씀주시거나 회원님께서 시설 방문 시 해당 부분을 함께 관찰할 수 있는 기회가 있다면 좋을 것 같습니다. 고객님께서 피트니스 회원으로 자주 방문하시는 만큼, 저희가 제공하는 모든 시설이 최상의 상태를 유지할 수 있도록 노력하겠습니다. 다시 한 번 저희 호텔에 대한 귀하의 소중한 피드백에 감사드리며, 앞으로 더 나은 서비스를 제공할 수 있도록 최선을 다하겠습니다. 다음에 다시 뵙기를 기대하겠습니다. 감사합니다. Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

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