Fairmont Ambassador Seoul

Avis müşterileri puanı (ALL Puanlama) 4.6/5 2.908 görüş

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Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu, 07335 SEOUL, South Korea

Açıklama

Otel ekstraları

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month (Subject to change)

  • The pool is open to children aged five years and above, accompanied by a responsible adult.

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Otelin konumu

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

GPS:37.525269, 126.929134

Telefon
Faks +82 2-3395-6170

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  2.908 görüş

TripAdvisor Derecesi  5.0/5  753 görüş

2024 mükemmeliyet sertifikası

A Perfect Choice having a dinner with my family❤️

Tripadvisor puanı 5.0/5

Mobile825244 TripAdvisor onaylı yorum

어머니 생신에 좋은 추억 만들고 싶어서 예약했는데 정말 탁월한 선택이었습니다:-)❤️ 그리고 제나님의 서빙 덕분에 퍼펙트하고 화기애애한 분위기로 저녁 식사를 마칠 수 있었습니다. I made a reservation to create a special memory for my mother’s birthday, and it turned out to be an excellent choice! :-)❤️ Thanks to Jenna’s exceptional service, we were able to enjoy a perfect and cheerful atmosphere during dinner.

Dear Mobile825244, 저희 Fairmont Ambassador Seoul을 방문해 주시고 소중한 어머님의 생신을 함께 축하해 주셔서 진심으로 감사드립니다. 또한, 저희 서비스와 함께 특별한 추억을 만드셨다니 정말 기쁩니다. 특히 Jenna 직원의 서빙 덕분에 화기애애하고 완벽한 저녁 시간을 보내셨다고 말씀해 주셔서 큰 격려가 되었습니다. 고객님의 따뜻한 말씀은 제나님과 관련 부서에 꼭 전달하여 더욱 큰 동기부여가 되도록 하겠습니다. 앞으로도 고객님의 소중한 순간을 더욱 빛낼 수 있는 서비스로 보답하겠습니다. 다시 한번 감사드리며, 다음에도 저희 호텔에서 뵙기를 고대하겠습니다. 감사합니다. Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Perfect stay!

Tripadvisor puanı 5.0/5

Lulu D TripAdvisor onaylı yorum

I recently had the opportunity to visit this hotel. and I am adorable! stylish atmosphere, friendly staff, ready to help with any question. and of course an amazing view of Yeouido! many thanks to the manager Frank for a comfortable stay! I'm waiting for my return!

Dear 117lulud, Thank you very much for your kind words and for sharing such a wonderful review of your recent stay with us. We are delighted to hear that you enjoyed the stylish atmosphere, the warm hospitality of our team, and the beautiful view of Yeouido. Franck, General Manager and the rest of our team will be thrilled to know they contributed to making your stay comfortable and memorable. We look forward to welcoming you back soon for another fantastic experience. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Trip with friend

Tripadvisor puanı 5.0/5

Максим М Friends getaway - TripAdvisor onaylı yorum

this hotel is an example of quality. the hotel staff is very responsive and friendly, when I needed something, everything was solved very quickly. I also want to note the quality of the room, it is spacious and clean, equipped with all the auxiliary functions, and thick curtains that will remove all the light noise, and during the day there is a beautiful view of the city. The breakfast was perfect, thanks to the cooks, they made my morning :) in the gym there are a lot of different exercise machines, which pleased me, the sauna and pool were also very clean, beautiful. It was a pleasant experience, I plan to visit again for the New Year

Dear Максим М, Thank you for sharing such a wonderful review of your recent stay with us. We’re thrilled to hear that you enjoyed the quality of our accommodations and the responsiveness of our team. Our staff takes great pride in providing prompt, friendly service, and I’m glad we could make your experience comfortable and enjoyable. It’s also fantastic to know that your room met your expectations and that you appreciated the views, amenities, and peaceful atmosphere. I’ll pass along your kind words to our culinary team—they’ll be delighted to know that their efforts helped start your mornings on such a positive note. I’m glad that you enjoyed the variety of equipment in our gym, as well as the cleanliness and ambiance of our sauna and pool. We’re delighted to hear you’re already planning a return visit for the New Year and look forward to welcoming you back for another exceptional experience. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Good stay, great experience during check in. Pleasantly surprised to hear greeted by the Customer Membership Manager,

Tripadvisor puanı 4.0/5

RonKtk Aileler - TripAdvisor onaylı yorum

I have great experience when arrived at the hotel in the morning. Very pleased with the check-in and the hotel has accommodated my suite upgrade throughout my stay though I’ve used my free suite upgrade for 2 nights and also used my free 2 nights stay. Additionally, pleasantly surprised to receive welcome greeting from Claire Kim and the birthday cake. However, I was quite upset that my bag of medicine where I placed it on the table gone missing yesterday, as I noticed it this morning where I need to take my medicine every morning. Informed the front desk and they checked with housekeeping, but claimed that the housekeeper didn’t take it. So where has my bag of medicine gone to? I have brought the same bag of medicine and put it on the table when I’m traveling overseas, I didn’t encounter such issues.

Dear RonKtk, Thank you for sharing your feedback. I'm delighted to hear that your check-in experience was seamless and that you enjoyed the suite upgrade, the welcome from myself, and the birthday cake. It’s wonderful to know these elements enhanced your stay. Regarding your missing bag of medicine, I sincerely apologize for the inconvenience and concern this has caused. Unfortunately, we have not found any positive results so far. However, I am personally following up on this matter with our team to ensure all possibilities are explored, and I will keep you updated on any further findings. If you have any additional details to share, or if there’s anything else I can assist you with during your stay, please don’t hesitate to let me know. My priority is to ensure your continued comfort and satisfaction, and I am here to support with any needs you may have. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Clean, new and spacious with luxurious finishings. Professional staff with exceptional hospitality service.

Tripadvisor puanı 5.0/5

JennSeowWH Couples - TripAdvisor onaylı yorum

My husband and I had a remarkable time staying at Fairmont Ambassador Seoul. The ambience of the lobby is warm and inviting. There is a nice scent once you arrive into the lobby- this scent lingers not only in the lobby but throughout the room floors. The scent magically disappears once you are in your room! There are occasional crowds in the lobby but it is always well controlled. Quite often, I see a bald man's presence in the lobby (I think he might be the general manager). It helps knowing that there are people in charge who are present to attend to guests' requests. The room is extremely comfortable - it is spacious, clean and well maintained. It is new as compared to over similar rating hotels whereby they are rather worn out. It screams luxury without the bling. Marble tiles, luxurious textiles and Le Labo amenities. However, it takes a while to get used to the design and layout of the bathroom sink. We had a marvellous meal at their rooftop resturant - Mariposa. We were seated outdoors but the staff made sure we were kept warm and were attentive to our needs throughout the dinner. The meal was exceptional and there were dishes that were refreshing and special i.e the squid carbonara whereby the pasta was made from squid. After several days here in Seoul, we were glad to have made the choice to stay at Fairmont Yeouido even though it is slightly away from the main areas such as Itawon and Hongdae. There is a sense of space here and it made us feel refreshed whenever we came back after navigating the crowded streets in Itawon. The hotel is easy to access via buses and trains. There is a bus stop across the street and also a direct bus stop to the airport. Very convenient! Overall, we will come back to Fairmont Ambassador whenever we are in Seoul.

Dear JennSeowWH, Thank you so much for your wonderful feedback regarding your recent stay at Fairmont Ambassador Seoul. We are thrilled to hear that you and your husband had a remarkable experience with us. It's great to know that you appreciated the cleanliness, spaciousness, and luxurious finishes of our hotel. We take pride in our professional staff and are delighted that you received exceptional hospitality service during your visit. Your kind words about the warm and inviting ambience of our lobby, along with the distinctive scent, truly reflect the atmosphere we strive to create for our guests. We are also pleased that you enjoyed your meal at our rooftop restaurant, Mariposa, and that our team was attentive to your needs. The squid carbonara is indeed a unique dish, and we’re glad it made a lasting impression! Thank you for your thoughtful comments regarding the bathroom design; we appreciate your insights as they help us enhance our guest experience. It’s great to hear that our location provided you with a sense of space and convenience, allowing you to enjoy both the bustling city and a peaceful retreat. We look forward to welcoming you back to Fairmont Ambassador Seoul in the future. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more memorable. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

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