Banyan Tree Chongqing Beibei 5 stars

TripAdvisor rating 5.0/5 5,472 reviews

Banyan Tree Chongqing Beibei - Image 1
Banyan Tree Chongqing Beibei - Image 2
Banyan Tree Chongqing Beibei - Image 3
Banyan Tree Chongqing Beibei - Image 4
101 Hot Spring Road chengjiang, 400700 CHONGQING, China

Description

Hotel extras

  • Spa and wellness centre

  • Sauna and indoor swimming pool

  • Well-equipped fitness centre

  • Luxurious rooms with stunning mountain view

  • Delicious Chinese cuisine, Szechuan food and Cantonese food

Our accommodation(s)

Hotel location

Banyan Tree Chongqing Beibei

101 Hot Spring Road chengjiang
400700 CHONGQING
China

GPS:29.856342, 106.382235

Telephone
Fax +86 23 6030 9999

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  5.0/5  5,472 reviews

Amazing service at Banyan Tree Beibei from Leo Liu 刘俊灿

TripAdvisor rating 5.0/5

William H TripAdvisor review

I stayed at Banyan Tree Beibei Chongqing for a good 2 nights and the accommodation, services and massage were amazing. The hotel butler, Leo Liu (刘俊灿) has provided an excellent service. His attitude was very professional and his services were extremely efficient. Even when I had an urgent request at 1am, he still managed to reply and provide services. He has been a star Will definitely visit Banyan Tree Beibei again soon.

Thank you for sharing with us your recent wonderful stay in the resort. At Banyan Tree Chongqing Beibei, we strive to deliver excellent service to all our guests. We look forward to welcoming you back to our resort.

Nice spring

TripAdvisor rating 5.0/5

Jackson Y TripAdvisor review

The hot springs at Banyan Tree Chongqing Beibei are really amazing! provides first-class natural and comfortable accommodation experience, hot spring spa treatments and convenient facilities.It is located in the charming Beibei District, surrounded by Jinyun Mountains and surrounded by meandering streams, bringing you a peaceful and comfortable holiday atmosphere1.

Thank you for sharing with us your recent wonderful stay in the resort. At Banyan Tree Chongqing Beibei, we strive to deliver excellent service to all our guests. We look forward to welcoming you back to our resort.

Truly Recommend

TripAdvisor rating 5.0/5

Lynn W TripAdvisor review

It's my first time to Chongqing，and Banyan Tree is my last night here. I would recommend all staffs for their patient and kindness. Spring is warm and relaxed，dinning is tasty. All arrangments are wonderful.

Thank you for sharing with us your recent wonderful stay in the resort. At Banyan Tree Chongqing Beibei, we strive to deliver excellent service to all our guests. We look forward to welcoming you back to our resort.

Potentially nice property with very poor maintenance and service standards

TripAdvisor rating 1.0/5

V8259FFmichaelk TripAdvisor review

Right now less than 24 hours in on a 3 night stay, and I have to say, this Banyan Tree's service standards are well below any property I've been at in the Banyan Tree Group, and as an Accor Platinum member really turns me off from the group as whole for having seemingly very low quality control over their properties after staying at another neglected Angsana just recently. Finished a gym workout a few minutes ago and had asked for a little milk for a protein shake as there wasn't store in walking distance and was told to pay 60 RMB + service charge for a glass of milk, LOL. I didn't say anything at that point and walked away, but I've been at properties, even budget properties such as holiday inn express, much lower grades, all around the world, and a little bit of milk was always given for free when asked when there wasn't an accessible supermarket nearby. This all despite the fact that Accor Platinum and Diamond members are supposed to be entitled to a welcome drink (or welcome drink vouchers), and we've got two rooms, and of course given nothing as always. Let me start with some previous observations others have made, yes, the property is definitely showing signs of neglect which matches the owner's other abandoned and falling apart construction sites nearby. In the rooms, wall and bathroom tiles are missing or darkened. I've seen quite a few floorboards are rotting away around the property. Between the two rooms we have, one room missed out on most toiletries, the other missed out on towels. When approaching a number of different staff with questions or help, you are treated as an inconvenience with rude or snappy attitudes. On arrival, was directed to eat at the Chinese restaurant for lunch around 1pm, except it was closed well before closing time, and looked like it hadn't been open in a while? Went to the other restaurant down the hall and was told to go back to the closed restaurant. Seems even the staff don't know what's going on with their own property.

Dear Michael, we're very sorry to learn from your review over your disappointed afternoon tea experience you had several days ago, we can truly understand how you feel. Please accept our sincere apologies. We treat this incident seriously and do hope that this isolated experience would not in any way affect your future patronage of our resort. We are looking forward to welcoming you on your next visit and we assure you that such incident will not happen again. Thank you for your patience and understanding.

Hot spring visit with welcoming arms from the friendly staff

TripAdvisor rating 5.0/5

Balthazar G Couples - TripAdvisor review

Visited the hot spring at the resort, service from the staff was really good. I did not book in advance as this was my very first time. But the staff still warmly welcome with open arms as anyways it wasn’t crowded. The hot spring has the right temperature and the swimming pool is natural water without chlorine and extremely clean. The staff mentioned each of the room comes with its own indoor hot spring pool. I would definitely visit again and stay at this Banyan Tree Hot Spring resort!

非常感谢您对重庆北碚悦榕庄的大力支持及厚爱！更感谢您愿意把悦榕庄优质的服务分享给大家。在您的鼓励下我们会继续给尊贵的客人们提供更优质的服务！我们在重庆北碚悦榕庄等您的再次光临！

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.