Banyan Tree Tamouda Bay

We visited the banyan tree for a couple's retreat for our long awaited trip and to be fair it was amazing! The front desk team were very nice and always smiling they welcomed us when we first got there and checked us in. When we arrived at the villa it was spacious and neat and it stayed neat during our stay thanks to the villa maids . We also loved the Saffron restaurant where we dined for the first night as well as the breakfast restaurant the servers were nice and got our orders smoothly. Overall we had a good weekend at the resort and would definitely love to be back!

I've struggled with how to review this hotel. We just returned from a 5 night night, and have such mixed feelings. The great: The service from staff was really wonderful. Warm and professional, particularly as others have mentioned, the staff at breakfast, but others too went out of their way to sort issues when we raised them. The site is beautifully landscaped, and our villa was fantastic. Very luxurious, spacious, quiet and comfortable. Breakfast was absolutely delicious, with a great variety, and refreshingly we could go quite late in the morning make it more of a brunch. The beach was clean and beautiful. The not so great: We knew the villa was expensive but we felt it was worth the bit extra as we were travelling with our son, having the privacy, space, and pool that the villa provided. Firstly, the website doesn't provide nearly enough information about the different villa choices. I ended up having to use other booking websites to find extra photos/videos/layouts, to enable us to make a choice. Thankfully, we were pleasantly suprised! The whole resort felt very "end of season" - clearly there is maintainence to be done. Tiles missing in pools and ponds, walls needing repainting, awnings over pools need cleaning. A swing on the beach was broken, pool lounger cushions stained, the board walk on the beach taken up. I really feel for such an expensive resort these things should be top notch all year round as guests at this end of the year are still paying alot of money to stay. We expected food and drink to be expensive but it was extortionate. We had travelled elsewhere in Morocco before this hotel and had a good feel for food, drink and alcohol prices, and whilst the service was nice, it was not anything different to other luxury hotels we've stayed elsewhere in the world and doesn't justify the costs here. £14 for a single spirit, £9 for a small beer, £7.50 for bottled water at dinner, main courses costing around £20 minimum. It was such a shame because had the price point been just expensive, not excessive, we'd have been tempted to eat and drink at the hotel more often. Thankfully we had a hire car and explored the surroundings, as unfortunately there is nothing within walk distance. As a note, there were only 2-3 vegetarian options which for an international hotel chain we didn't think to check before booking. Thankfully the chef was hugely accommodating on this front, and was willing to offer some other dishes. I almost feel bad being negative - the hotel was very nice, the villa beautiful, and the staff wonderful. But it really let itself down on maintainence at this end of the year which wasn't good enough for this end of the price market, and prices which I felt were excessively high.

I stayed at the resort for 4 nights. The resort is so beautiful. The landscape is amazing. The staff is so friendly, professional and thoughtful . The food and breakfast is very nice. We did enjoy our stay and surely we will be back. Highly recommended!

Let us first put "rare" and "seasoned travelers" into context. With seasoned travelers we mean people who traveled the world, know what is out there in terms of 5 star hospitality and comfort, and represent the traveler who is not willing to make any compromises...! We have been one of them for quite a while:). Rare gem relates to the fact that the Banyan tree Tamuda Bay does not cut any corners, but the staff and management go beyond. People We very much like their authenticity, professionalism and kindness. On many occasions they sense and address what you might need or desire - staff was thinking on our behalf, and all was taken care of with much care, but keeping our privacy intact. Communication amongst staff members and management is strong, which made client related aspects and or handover run smoothly. Suite Suites are wonderful, spacious and all modern comfort is available. Cleaning is thorough and evening spraying is consistent. Food Really marvelous - consistent quality of the food and the way it was presented ( e.g., warm plates). Even though we were late in the season all venues were fully open - as a testimonial to our statement earlier, also in this context no cutting corners at Banyan tree Tamuda Bay! Spa We've very much enjoyed the spa and wellness area. Treatments are great and offer good value for money. Resort's landscape and surroundings Simply gorgeous. Nothing to further wish for ... this couple of seasoned travelers will therefore be back as soon as time allows! Peter and I would like to thank all of the staff and management for making our holiday this WONDERFUL.

We started our honeymoon staying here and everything was excellent starting from check in the staff were so friendly and helpful. We had dinner in the Arabic resturant Rashida the manger made our day by a beautiful surprise and very romantic set up for us and it was complimented with the excellent service of Mehidi. A highly recommend place to stay if you visit north of Morocco.