Banyan Tree Sanya 5 estrelas

Classificação TripAdvisor 5.0/5 6.309 comentários

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Descrição

Extras do hotel

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Located just a 10 minute drive from Sanya pedestrian Street

  • Private pool in all Villas

  • Private beach

Nossas acomodações

Localização do hotel

Banyan Tree Sanya

Luling Road No 6
572000 SANYA
China

GPS:18.219668, 109.497998

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação no TripAdvisor  5.0/5  6.309 comentários

В отеле воруют

Classificação TripAdvisor 3.0/5

Maps06845978446 Avaliação certificada TripAdvisor

Очень приятный и комфортный отель. Максимально приватные виллы. Хороший сервис, но есть над чем работать. Например в один день могут подготовить номер ко сну, поставить тапочки к кровати и игрушки, а потом 2 дня этого не делать. Могут забыть пополнить мини бар. Очень хороший завтрак с достойным выбором! Самое главное разочарование это воровство в отеле, украли 300$ из сейфа и этот вопрос не удалось решить....

Thank you very much for choosing to stay at Banyan Tree Sanya. Your recognition of the service and catering is the driving force for our continuous progress. We are also very sorry about the loss of 300 US dollars in cash you mentioned. As soon as you reported, we arranged an action team to investigate and questioned the staff who had entered the room. We also informed you of the investigation results and suggested that you safeguard your rights. We will cooperate with any work. We apologize again for such a thing happening.

Спокойный отель с вкусной едой.

Classificação TripAdvisor 5.0/5

Maps08324848201 Romântica - Avaliação certificada TripAdvisor

Отель состоит только из вилл, это создает тихую атмосферу, для жителей мегаполисов самое то, чтоб расслабиться. Были у нас некоторые вопросы- претензии к отелю в первый день, но персонал отеля на второй день все вопросы решил, и более того начал работать на опережение наших желаний. В отеле завтрак до 12.00, присутствуют привычные для нас блюда, также с 17.30 до 18.30 в баре на пляже бесплатно можно выпить вино, пиво, прохладительные напитки, предлагают орехи, печенье, фрукты. Вечером можно прогуляться по пирсу, очень длинный для отеля, променад не вдоль моря , а в море. Отдельная рекомендация провести приватный ужин на пляже, все очень вкусно, мой фаворит из всего ужина Roasted Australian Angus Beef fillet , подача уровня ресторана . И вообще все блюда, которые мы заказывали и в рум сервисе и в баре на пляже очень вкусные и качественные , цены такие же как в Москве. Единственное не хватило какого нибудь развлечения, не помешало бы наличие живой музыки по вечерам в баре на пляже или в лобби отеля,( есть бар но он закрыт, по ощущениям очень давно) может гости бы не уезжали в город и оставались бы на ужин в отеле.

尊敬的宾客:来自三亚悦榕庄的问候!感谢您在百忙中分享入住感受,很高兴得知您在此度过了一个难忘的悦榕之旅,非常欣慰酒店的服务及环境给您留下的深刻的印象,为宾客提供高品质的入住体验是我们的荣幸。诚邀您再次光临!

GREAT STAY AND GOOD SERVICE

Classificação TripAdvisor 4.0/5

CFSMCHERYL Avaliação certificada TripAdvisor

We booked a villa with one king-size bed. The room is pretty huge with private pool & garden. It is quite well-kept. Housekeeping is clean & good. Every day, the housekeeping will place a lovely different toy on the bed to greet us & I got a necklace on the 3rd day of my stay. As we went in December, hence the weather is quite chilling & cold where we could not swim in our private pool & the public pool nor soaking in our outdoor bathtub as the temperature could drop to 13 degrees Celsius. Hope next time we come in summer time to enjoy the pool facilities. What a pity. The whole hotel compound is huge & it has its own private beach which we enjoyed a lot. The service is very good from the hotel reception, buggy service, bar & restaurants & housekeeping. At night there are probably 1 to 2 staffs on duties so it could be quite quiet. We reached the resort very late almost near to midnight after taking a late high speed train from Haikou to Sanya. So there were only 1 hotel receptionist assisted us in check-in & arranged a buggy service to send us to the villa. But the process was quite quick & efficient. One of the water basins was leaking water & they were quick to rectified it when I feedback to the hotel staff who was actually working in the restaurant. She would ask how was our stay & anything to feedback although she was working in the restaurant. Good customer service. The resort location is quite ok although is not so convenient to the city but it is not very far if we call a car service. Luhuitou park is just nearby the resort & it is worth to visit as it is one of the popular tourist attraction. You can see the whole coast line of Sanya & also Banyan Tree resort. The breakfast is pretty good with quite a good spread & most of the food are quite delicious. They will change menu for some of the food every morning so we didn't eat the same type of food every day. What I like is the breakfast time is from 7:30am to 1pm. We woke up pretty late & had a brunch instead so saved us some money on eating out as the food in Sanya is more expensive as compared to other areas in Hainan Island. Overall, I enjoyed my stay there.

Dear guests: Greetings from Banyan Tree Sanya! Thank you for taking time out of your busy schedule to share your stay with us. We are glad to know that you have had an unforgettable stay here. We are very pleased that the service and environment of the hotel have left a deep impression on you, and it is our honor to provide guests with a high-quality stay experience. We sincerely invite you to visit us again!

Luxurious and Private Villa Experience in Sanya

Classificação TripAdvisor 5.0/5

TingW241 Avaliação certificada TripAdvisor

Our stay at Banyan Tree Sanya was truly exceptional. The hotel is stunning, and it offers an ideal setting for a relaxing family getaway. Our private villa, complete with a personal pool, provided a wonderful sanctuary, perfect for unwinding in complete privacy. The staff were exceptionally warm and attentive, going out of their way to ensure our comfort. I would especially like to thank Naomi, who thoughtfully prepared everything for our arrival, making us feel warmly welcomed and pleasantly surprised when we entered our room. Banyan Tree Sanya has become a must for me—whenever I visit Sanya, I’ll be sure to spend a few days here to savor the private, luxurious experience it offers.

Greetings, valued guests: A warm welcome from Banyan Tree Sanya! Thank you for taking the time to share your experience with us. We are delighted to hear that you had an unforgettable Banyan Tree experience during your stay. It brings us great pleasure to know that our services and surroundings have left a lasting impression on you. It is our honor to provide you with a high-quality stay. We look forward to your return visit!

High degree of privacy and relaxing place

Classificação TripAdvisor 5.0/5

jessmoon Avaliação certificada TripAdvisor

this was my first time to visit this hotel and we both loved it so much. Friendly staff, very nice villa with a big swimming pool, professional spa and massage services (Summa, my therapist was very good in her massage skill) . If you wanted to find a quiet place in Sanya, this hotel should be the best choice when compared with the one in Haitang Bay. We lived in the Edition and found that it was good for family with children, but Banyan tree was good for us cuz' we focused more o privacy and quiet environment. Only the problem in this hotel is the food quality, honestly it was not quite impressive when compared with the Edition, but it was fine for us cuz we rent a car to drive out for trying different nice restaurants. Sanya got so many nice food to try and we felt blissful in this trip.

Dear guest: We are honored that you have chosen to stay at Banyan Tree Sanya. We are committed to creating a comfortable, relaxing and private environment. We sincerely hope that every customer can feel the quiet green environment behind the bustling city. We will continue to improve the quality of our services and maintain the environment. With your support, we will not forget the original intention. Banyan Tree Sanya looks forward to seeing you again.

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